Latest news with #MaintainX
National Post
15-05-2025
- Business
- National Post
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
Article content Article content SAN FRANCISCO — MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. Article content Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. Article content 'Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing,' said Chris Turlica, CEO and co-founder of MaintainX. 'While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies.' Article content AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Article content Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). Article content 'It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge,' said Turlica. Article content While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. Article content 'In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage,' explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. Article content MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Article content Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Article content Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Article content Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Article content Facilities that successfully reduced costs shared three key tactics: Article content Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices Article content 'We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner,' said Julie Lisea, operations administrator at Maas Energy Works. 'I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes.' Article content Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. Article content Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit Article content Article content Article content Article content Article content Article content
Yahoo
15-05-2025
- Business
- Yahoo
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
MaintainX's 2025 State of Industrial Maintenance report shows 65% of organizations planning to adopt intelligent maintenance solutions by 2026 amid rising repair costs SAN FRANCISCO, May 15, 2025--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. "Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing," said Chris Turlica, CEO and co-founder of MaintainX. "While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies." AI Adoption Surges as Downtime Solution AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). "It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge," said Turlica. The Preventive Maintenance Execution Gap While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. "In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage," explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Downtime Decreasing, But Costs Continue to Rise Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Proven Strategies for Reducing Downtime Costs Facilities that successfully reduced costs shared three key tactics: Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices "We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner," said Julie Lisea, operations administrator at Maas Energy Works. "I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes." Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. About MaintainX Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit MaintainX® is a registered trademark of MaintainX Inc. View source version on Contacts For media inquiries: press@
Business Wire
15-05-2025
- Business
- Business Wire
Maintenance Transformation: Leverage AI and Digital Tools to Preserve Knowledge and Reduce Downtime
SAN FRANCISCO--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, today released its second annual State of Industrial Maintenance report, revealing how teams are leveraging AI and shifting strategies to tackle the ongoing talent shortage and surging repair costs. "Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge." Based on insights from 1,320 maintenance professionals across the U.S. and Canada, the report reveals that industrial maintenance is undergoing a major transformation. "Industrial maintenance is shifting from reactive troubleshooting to strategic future-proofing," said Chris Turlica, CEO and co-founder of MaintainX. "While facilities are making impressive progress reducing downtime incidents, they're simultaneously battling increased costs and expertise gaps. MaintainX's AI-powered platform not only streamlines operations but also preserves critical knowledge and accelerates the transition to predictive maintenance strategies." AI Adoption Surges as Downtime Solution AI is rapidly gaining traction as a core component of industrial maintenance programs. The report reveals that 65% of organizations expect to implement AI-powered maintenance solutions by 2026. Currently, 44% have either adopted or are piloting AI technologies, with another 21% evaluating options or planning implementation in the next 12 months. Notably, companies experiencing more downtime than expected are more than twice as likely to fully implement AI across multiple maintenance processes (40%) than those with less downtime (18%). "It's telling that companies experiencing higher-than-expected downtime are twice as likely to fully implement AI across their maintenance processes. Organizations are recognizing that AI doesn't just reduce breakdowns—it preserves critical knowledge as experienced workers retire, which addresses the industry's most pressing challenge,' said Turlica. The Preventive Maintenance Execution Gap While 71% of leaders say preventive maintenance is a core strategy, less than 35% allocate the majority of their maintenance time to it. Most teams (58%) still spend more than half their time reacting to breakdowns. "In a lot of facilities, maintenance teams tend to be firefighters. Something breaks and they go and fix it, versus trying to be proactive and stay on top of the maintenance to prevent breakage," explained Jeremiah Dotson, equipment maintenance technician manager at Amfab Steel, who was interviewed for the report. MaintainX helps close this execution gap by automating scheduling, surfacing preventive work, and turning reactive routines into data-driven strategies. Downtime Decreasing, But Costs Continue to Rise Although 74% of facilities reported stabilized or decreased downtime, 31% saw their downtime costs increase. Key cost drivers include: Deteriorating equipment (fixed assets now average 24 years old, the highest since 1947) Rising parts and shipping expenses Labor shortages and wage increases Despite these headwinds, organizations are doubling down on maintenance as a strategic priority. 32% expect team size increases, and only 4% anticipate reductions, a signal that maintenance is no longer viewed as a cost center, but as a competitive advantage. Proven Strategies for Reducing Downtime Costs Facilities that successfully reduced costs shared three key tactics: Implementing an Enterprise Asset Management (EAM) or Computerized Maintenance Management System (CMMS) Improving parts and inventory management Embracing Total Productive Maintenance (TPM) and Lean practices 'We're able to reduce downtime due to long lead times on spare parts orders because we can catch those things a lot sooner,' said Julie Lisea, operations administrator at Maas Energy Works. 'I run a parts report weekly on MaintainX. I can reconcile parts across four states in 20 minutes.' Download the full State of Industrial Maintenance 2025 report to uncover actionable strategies for reducing downtime costs and implementing AI in maintenance programs. About MaintainX Headquartered in San Francisco, MaintainX is a technology company pioneering a mobile-first approach to intelligent maintenance and operations management. It empowers frontline teams to manage work orders, assets, parts inventory, and purchase orders more efficiently, reducing unexpected downtime and boosting production capacity. MaintainX leverages AI and IIoT to connect asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 10K+ customers across physical asset-driven industries. MaintainX operates in North America with additional support worldwide. MaintainX is reimagining how maintenance and operations can be designed and managed to address the realities of today and the future ahead. For more information, visit MaintainX ® is a registered trademark of MaintainX Inc.
Forbes
02-05-2025
- Business
- Forbes
The Next Wave Of B2B Software Innovation Lies In The Physical World
Eric Yan is the Senior Director of Business Strategy and Chief of Staff at MaintainX. getty I've spent the last decade investing in or operating at B2B software companies, and a trend I've observed is that B2B software innovation up until this point has centered overwhelmingly on a narrow slice of the workforce: desk-based jobs. This focus led to some of the world's largest companies—CRM systems like Salesforce and HubSpot, project management tools like Asana and and workflow automation platforms like Atlassian and ServiceNow. Companies like these have driven exponential productivity improvements for knowledge workers—and created trillions of dollars in shareholder value in the process—but their success hinges on an increasingly fragile premise: that the human-centric workflows they support will remain relevant in a world of AI. Now, as AI advances, these software providers face an existential threat. If AI automates sales outreach, autonomously generates reports or manages projects with little human input, the software tailored to enable those digitally native, desk-based workflows risks becoming collateral damage, whether it be through price erosion or displacement altogether—a dynamic unique to sectors where work exists primarily in the digital realm. The next wave of B2B software innovation will empower the workers who keep the physical world running and operate in a realm where outcomes are tied to physical actions. These physical workers, such as those working in manufacturing plants, hospitals, construction sites or warehouses, represent 80% of the global workforce. Yet, they've been underserved by software, receiving only 1% of global venture funding. As AI matures, a seismic shift is underway: The future of enterprise software will belong to platforms that bridge the gap between digital intelligence and physical execution, like repairing machinery, administering patient care and stocking shelves. This creates a durable market for B2B software that enhances (rather than replaces) human labor. AI here isn't an existential threat, but a force multiplier that can equip front-line workers with superhuman intelligence. In my opinion, the next B2B software decacorns and centicorns will be the ones that successfully bridge AI with real-world execution. Deskless industries are grappling with an expertise exodus as seasoned workers retire. According to the Bureau of Labor Statistics, 24% of production workers are over 55 and the median age of U.S. farmers is 55. This threatens operational continuity, but AI offers a solution: Machine learning models can now codify decades of institutional knowledge into real-time decision support. For example, an AI assistant can guide a junior technician through complex repairs by analyzing the corpus of historical maintenance data and OEM manuals, or warn a new construction crew about site-specific safety risks learned from past incidents. I've seen how early enterprise software struggled to interface with the messy, dynamic realities of deskless environments. However, advances in AI have unlocked tools suited to physical workflows. For example, alwaysAI leverages computer vision to enable defect detection on assembly lines with superhuman accuracy; our company uses generative AI to simplify complex and lengthy OEM manuals into standardized work orders and procedures for technicians via a mobile app; and several venture-backed machine health AI companies are working on predictive analytics to synthesize vast amounts of IoT sensor data into actionable alerts (e.g., 'replace this bearing within the next week to avoid machine failure'). I've found that digital transformation in deskless industries often stalls due to adoption inertia, typically from lengthy and costly time-to-value. But AI is rewriting the rules of engagement. Intuitive interfaces like voice-to-text, augmented reality overlays and natural language queries eliminate the need for typing or training. Mobile-first presentation layers in a world where the vast majority of deskless workers already carry smartphones make AI-powered mobile applications a natural extension of their routines. And AI is streamlining setup processes that once deterred adoption (e.g., auto-creating maintenance work orders based on IoT sensor data). The result? Deskless workers no longer have to adapt to software—the software adapts to them. Input data in deskless environments is highly fragmented—from handwritten logs to printed OEM manuals to sensor and operational data on unnetworked machines. Aggregating the corpus of relevant input data will be a key challenge for software companies to navigate, but those who succeed at it will build defensible data moats. Deskless industries, such as retail, manufacturing and logistics, typically operate on razor-thin margins—often less than 15% EBITDA margins—compared to the 30%-plus EBITDA margins common in desk-based sectors. This means that ROI is often highly scrutinized and must be measurable to justify adoption. Solutions that demonstrate direct cost savings (e.g., reduce unplanned downtime) or revenue uplift will win. Many AI-driven software platforms for deskless industries sell bundled hardware to deliver a turnkey solution. For example, Samsara sells IoT sensors, dashcams and GPS trackers with its fleet management software. Selling hardware introduces operational and financial challenges that desk-based SaaS companies often don't have to navigate, like supply chain management (including manufacturing), inventory and warehousing, logistics and distribution, and reverse logistics (returns, repairs and refurbishments). Collectively, these challenges can erode margins and are capital-intensive, so it's critical that bundled hardware-software solutions can sell based on value (rather than cost). The deskless workforce represents the final untapped frontier for B2B software—a vast market where AI's value isn't about replacing humans, but elevating them. As these industries confront an aging workforce, labor shortages and cost pressures, the companies that thrive will be those delivering AI-powered software that works with humans—not around them—becoming the operating system for entire industries. In B2B software, the greatest opportunity lies where bits meet atoms. 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Yahoo
19-02-2025
- Business
- Yahoo
MaintainX Named to G2's Best Software Awards
CMMS and EAM Innovation Powers MaintainX's Recognition in G2's Fastest-Growing Products for 2025 SAN FRANCISCO, February 19, 2025--(BUSINESS WIRE)--MaintainX, the leading maintenance and asset management platform, has been awarded a G2 2025 Best Software Award. The recognition comes as the company continues to transform how reliability teams manage maintenance operations and prevent costly equipment downtime. As the world's largest and most trusted software marketplace, G2 reaches 100 million buyers annually. Its Best Software Awards recognize the top companies and products shaping the future of technology, using real user feedback to determine the best-performing software solutions in each category. MaintainX is a maintenance (CMMS) and asset management (EAM) platform built to meet the evolving needs of today's industrial workforce. By seamlessly integrating AI and IIoT capabilities, the platform enables real-time collaboration between frontline teams, automates work orders, and provides actionable insights for predictive maintenance. The company's innovative approach to connecting asset and work data has made it the trusted solution for over 10,000 organizations worldwide, from multi-site manufacturing facilities and distribution centers to Fortune 500 food and beverage chains and global automotive brands. MaintainX's mission of achieving 'zero downtime' is transforming how frontline teams work, get insights, and keep operations running. "Every piece of software we build at MaintainX starts with a simple question: will this help the maintenance professionals who keep our world's critical operations running?" said Chris Turlica, CEO and co-founder of MaintainX. "The G2 recognition validates what matters most — that we're delivering real value to our users in the field. While the award is a tremendous honor, the true achievement is the hundreds of thousands of maintenance teams who are using our platform to capture, share, and act on key operational knowledge. When facilities run smoother and workers are safer because they have instant access to the insights they need, that's what drives us forward. This recognition belongs to every maintenance professional who has trusted us to help them work smarter." "The stakes for choosing the right business software are higher than ever," said Godard Abel, CEO and co-founder of G2. "With over 180,000 software products and services listings and 2.8 million verified user reviews in the G2 marketplace, we're proud to help companies navigate these critical choices with insights rooted in authentic customer feedback. The 2025 Best Software Award winners represent the very best in the industry, standing out for their exceptional performance and customer satisfaction. Congratulations to this year's honorees." G2's 2025 Best Software Awards feature dozens of lists, ranking software vendors and products using G2's proprietary algorithm based on G2's verified user reviews and publicly available market presence data. To be eligible for the Best Software Awards, a software company or product must have received at least one approved review during the 2024 calendar year and appear on a G2 Grid. Scores reflect only data from reviews submitted during this evaluation period. To learn more, view G2's 2025 Best Software Awards and read more about G2's methodology. This recognition follows a year of strong momentum for MaintainX, which was recently ranked in the top 50 of the Deloitte Technology Fast 500 and named the third fastest-growing private company in the Bay Area by the San Francisco Business Times. In G2's Winter 2025 report, MaintainX was also ranked as the #1 CMMS and EAM platform, further solidifying its leadership in maintenance and asset management technology. The company continues to innovate to support industrial teams and, earlier this month, launched MaintainX CoPilot, an AI-powered assistant that turns dense manuals into clear work orders and provides technicians with the answers they need, instantly. About MaintainX Founded in 2018, MaintainX is the leading maintenance and asset management platform designed specifically for industrial and frontline teams. It helps companies streamline maintenance operations, improve asset management, and manage regulatory compliance and audits — all while delivering insights that can improve the bottom line. As a mobile-first platform trusted by over 10,000 customers worldwide, it delivers a modern solution for maintenance, reliability, and operations teams. MaintainX is reimagining industrial maintenance and operations to address the realities of today and the future ahead. For more information, visit MaintainX® is a registered trademark of MaintainX Inc. About G2 G2 is the world's largest and most trusted software marketplace. More than 100 million people annually — including employees at all Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business — including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit and follow us on X and LinkedIn. View source version on Contacts Media Contacts Jenny Gardynski at G2press@ MaintainXpress@
