4 days ago
Staff at north Norfolk hotel 'humbled' after winning Tripadvisor award
Staff at a hotel in north Norfolk have been left "humbled" after winning a Tripadvisor award.
Each year, the travel website celebrates travellers' favourite hotels based on ratings and reviews collected over a 12-month period.
The Manor Coastal Hotel, which is situated in Blakeney, was the only Norfolk establishment to make the 25-strong list of the top hotels in the whole of the UK.
The hotel underwent a full refurbishment under new management (Image: Newsquest) The team was unaware of the accomplishment until it "appeared in the media".
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Senior general manager, Greg Dover, said: "We weren't expecting it at all.
"It wasn't a goal of ours or something we realistically thought we would achieve.
It was named among the best hotels in the UK (Image: The Blakeney Manor) "But we do strive to keep our guest base on Tripadvisor as customer-focused as possible.
"Being listed alongside longstanding businesses, we feel very honoured and humbled that our little north Norfolk hotel featured."
It is not the first time the hotel has received an accolade, as in 2024 it won The Hotel of the Year from the Coaching Inn Group.
The hotel is situated near the coastal village of Blakeney (Image: The Blakeney Manor)
This comes after the establishment underwent a full renovation after being purchased by the company in June 2022.
"Our interior and location are great, but the overwhelming factor that is making us consistent over the last three years is our team and ethos," Mr Dover added.
"If not broken, don't change it. It is great to get these lovely accomplishments, but you have to remember what got you there; our loyal customer base put us in this position."
