Latest news with #MayIHelpYou
The Hindu
22-05-2025
- Health
- The Hindu
GRH introduces ‘Grief Counselor' to provide details on health condition of patients
Government Rajaji Hospital here has introduced 'Grief Counsellor' with the main objective to provide timely information and updates regarding the status of the patient's health condition to the family members and relatives. Speaking at the launch on Thursday, Dean L. Arul Sundaresh Kumar said that Tamil Nadu Accident and Emergency Care Initiative (TAEI) centre was among the best performing centres in the State. In order to improve the centre, there was a plan to introduce the 'Grief Counselor' or a help desk and steps were being taken in this regard. When a patient is admitted to the emergency care centre, the doctors immediately start the treatment. The patient's attendants are briefed about the health condition of the patient. As time progresses, slowly more and more family members and relatives come and inquire about the status of the patients, and in some cases, when the patients are in a serious condition, constant updates are being provided to the family members, he said The doctor provides the details and also clarifies the doubts of the patients and their family members. Sometimes, the doctors are busy as they have to concentrate on the other patients. This is where the 'Grief Counselor' steps in and plays the role of providing the necessary details, he said. The GRH Dean said that the one-of-its-kind initiative was launched in association with the Arogya Welfare Trust that implements the social responsibility initiatives of the TVS Group, Madurai. It will pay the salary to the 'Grief Counselor.' A trial run was conducted and due to the good response to the initiative, it was launched officially, he added. TAEI Medical Officer Thanappan said that on a daily basis the GRH was receiving many emergency cases and trauma cases were referred from neighbouring districts, including critically ill patients. The family members and relatives of the patients come to the centre in a panic. To have a team to patiently listen to them and provide status of the patients was needed. It was similar to a 'May I Help You' centre. The doctors can also discharge their duties without needless distraction, he said.
Time of India
04-05-2025
- Time of India
Police, TTD officials join hands to assist pilgrims in Tirumala
Tirupati: The Tirupati district police and Tirumala Tirupati Devasthanams (TTD) have launched a new volunteer service called "May I Help You" to provide assistance and information to devotees visiting Tirumala. Based on the advice of Tirupati SP and TTD CVSO V Harshavardhan Raju, police personnel and TTD vigilance and security department staff will wear "May I Help You" jackets and be stationed at high pilgrim congregation points across Tirumala. The initiative aims to address the challenges faced by devotees in navigating the complex systems in place, particularly in crowded areas. With nearly 60,000-70,000 pilgrims on weekdays and up to 1 lakh devotees on weekends, festive, and holiday seasons, visitors often get confused and are vulnerable to misinformation from middlemen or touts. As devotees are not allowed to carry mobile phones during darshan, they often seek basic guidance on matters such as collecting deposited phones or locating their cottages or guest houses after darshan. The new service will provide assistance with such queries and help devotees in distress, including those searching for lost children. According to Harshavardhan Raju, an average of 3-4 child missing cases are reported daily at Tirumala. The "May I Help You" service will facilitate quick reporting and tracing of missing children in real-time. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like 2025 Top Trending local enterprise accounting software [Click Here] Esseps Learn More Undo A total of 18 volunteers from the police and TTD will operate in three shifts, positioning themselves at crowded areas such as the Tirumala temple precincts, Laddu counters, and Central Reception Office. They will be accessible to devotees throughout the day, providing guidance and support.
