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The Star
20-05-2025
- Business
- The Star
Housing Ministry reviving staff excellence awards
PUTRAJAYA: Wanting to further improve its delivery and services to the people, the Housing and Local Government Ministry is bringing back its excellence awards for staff members. Minister Nga Kor Ming (pic), who announced this, said the country needs a dynamic civil service that is able to address issues both retrospectively and prospectively. 'An excellent working culture in the civil service is the foundation to national development. The Housing and Local Government Ministry is not just a policy implementer but a key driver of community transformation and urban well-being in the administration today. 'Through the values instilled, the ministry has created a strong ecosystem between the government, local governments, media practitioners and the community, which is based on trust and shared responsibility,' Nga told a press conference here yesterday. Under the ministerial staff category named Minister's Excellence Awards (AKM 2025), there will be six individual categories, two group categories and another for town council officers. Staff members can file submissions from now till Sept 16 through the ministry's official website. Winners stand to receive cash prizes of up to RM20,000, appreciation certificates, trophies and short-term courses in renowned foreign universities such as Harvard and Melbourne Business School for selected categories, the minister added. Nga also announced a separate award for the media named the Media Excellence Awards (AKeMedia) with eight categories. He said AKeMedia is open to local media practitioners who must submit work published between Sept 1, 2024 and Aug 31, 2025. Winners will receive a trophy and RM3,000 cash prize. The AKeMedia, held in collaboration with the Malaysian Press Institute, aims to recognise and elevate the continued role of media in publicising the ministry's agenda. 'The media does not just deliver the news, but also crafts perception and builds public confidence on government policies,' added Nga. Submissions for AKeMedia will close on Sept 5.
Zawya
20-05-2025
- Business
- Zawya
Latest KPMG study reveals dip in AI trust amid rising adoption
Kuwait: In a bid to better understand the general sentiment towards artificial intelligence (AI), KPMG, in collaboration with Melbourne Business School, conducted a comprehensive public study, Trust, attitudes and use of Artificial Intelligence: A global study 2025. The research captures the views of ~48,000 people from 47 countries and explores the evolving landscape of AI and its impact on society, work, education and economies. With businesses looking to adopt newer and more efficient ways to up their productivity and growth, AI technologies are advancing fast; however, AI literacy and responsible governance are unable to keep the same pace. As a result, there is a clear divide in terms of AI's obvious benefits and perceived risks. The report found that fewer than 40% have received AI training or education and 54% are exercising cautious optimism and concern when it comes to trusting AI. Majid Makki, Partner and Head of IT Advisory, KPMG Kuwait, addressed the slowness in AI adoption and said: 'The transformative effects of AI are far-reaching. Tapping into that will require sustained public trust, supported by collective and well-orchestrated efforts from businesses, educators, regulators and the people themselves. Once appropriate regulations are in place, together with strong organizational practices, they will pave the path to mitigate the gap between trust and AI literacy to enable ethical deployment of AI.' The report emphasized the shortcomings in the present regulatory landscape with respect to AI as nearly 87% of the respondents called for stronger laws and more rigorous fact-checking to combat AI-generated misinformation. Additionally, it highlighted there already exists clear public support for stronger AI regulation, with both people and organizations hoping for a well-coordinated, multi-faceted approach on national and international levels, coupled with active backing from key industry players. Although AI-driven performance boosts are undeniable, the KPMG research further underlined that 47% of the participants have used AI at work in a complacent or inadequate way, with another 61% avoiding revealing the instances where they used AI tools at work. One of the welcome findings from the study was people in emerging economies reported higher adoption of AI in terms of work as well as personal use, are more trusting and accepting of AI, and feel more optimistic and excited about its use as compared to advanced economies. This was supported by the fact that three in five people trust AI systems in emerging countries, whereas in advanced countries only two in five trust them. Talking about the state of AI use in Kuwait and the potential benefits it can unlock, Majid added: 'To facilitate AI adoption at scale, we must ensure AI is rooted deep in trust, supported by a strong ethical framework. That's why, larger organizations and policymakers will have a distinct part to play in ensuring that, especially considering the people need to trust an AI system before they can realize its full potential.' Majid further explained that, for this very reason, KPMG developed its Trusted AI approach to make trust tangible and measurable for clients. The study cautions that even though the age of working with AI is here, there needs to be adequate guidance and governance around the use of AI by students and in educational institutions. This reflected 76% of the students who relied on AI without evaluating its output, and 81% who used it to perform tasks rather than learning how to do them independently. Given extensive use of AI is imminent, the publication called for robust governance and training to support responsible AI use in educational organizations just as places of work.
Free Malaysia Today
16-05-2025
- Business
- Free Malaysia Today
Despite benefits, trust issues surround use of AI at work
While the variety of uses in the workplace grows, trust of artificial intelligence remains a challenge. (ETX pic) PARIS : Artificial intelligence is mainstream, becoming a true partner in the workplace – such is the finding of a global survey conducted by Melbourne Business School and KPMG, involving over 48,000 respondents from 47 countries. Nearly six in 10 employees say they use AI on their own initiative, with a third of them using it at least once a week. And the benefits are numerous: time savings, better access to information, and a real boost for innovation. Nearly half of those surveyed even believe AI has increased revenue-generating activity in their workplace. Still, doubt persists. For some, AI use raises a fundamental question: is it really still work? Others dread the judgements that will come their way if those around them at work discover they are using these tools. Because by changing the way we produce and collaborate, AI is forcing everyone to rethink their place, skills, and the very essence of their professional commitment. As a result, a massive phenomenon of hidden use is developing: 57% of employees present AI-generated content as their own without mentioning that this kind of tool has been involved. Meanwhile, 66% don't even check the answers AI provide, leading to work errors. Part of the reason for this is a glaring lack of guidance or training. Fewer than half of employees say they have received training in AI, while only 40% say their company has a clear policy on its use. Added to this is growing pressure, as half of all respondents are afraid of being left behind professionally if they don't quickly familiarise themselves with these tools. 'The findings reveal that AI at work is delivering performance benefits but also opening up risk from complacent and non-transparent use,' said Nicole Gillespie from the University of Melbourne. This survey highlights the sometimes risky and poorly supervised use of these tools: nearly one employee in two admits to having entered sensitive data into public tools such as ChatGPT, while 44% admit to having violated their company's internal policy by preferring these solutions to those provided by their organisation. Younger employees, aged between 18 and 34, are the most inclined to adopt these unwise practices, which are not without consequences. Organsations and their employees are exposed to major risks, whether in terms of significant financial losses, serious reputational damage or breaches of data confidentiality. It is, therefore, urgent to strengthen governance around AI. 'It is without doubt the greatest technology innovation of a generation, so it's crucial that AI is grounded in trust given the fast pace at which it continues to advance,' said David Rowlands from KPMG. 'Organisations have a clear role to play when it comes to ensuring the AI revolution happens responsibly, vital to ensuring a future where the technology is both trustworthy and trusted.'
Hans India
06-05-2025
- Business
- Hans India
76 pc Indians trust AI, far ahead of global average at 46 pc: Report
New Delhi: About 76 per cent of Indians are confident in using artificial intelligence (AI) technologies, a figure far higher than the global average of 46 per cent, a new report said on Tuesday. The report by KPMG, which surveyed over 48,000 people across 47 countries, highlighted India as a global leader in public trust and adoption of AI. The report, titled 'Trust, Attitudes and Use of Artificial Intelligence: A Global Study 2025', found that India is not only more optimistic about AI but is also more prepared to use it in everyday life and at work. According to the report, 90 per cent of Indian respondents said AI has improved accessibility and effectiveness in various areas, making it a transformative force in the country. At the same time, 97 per cent of Indians said they intentionally use AI at work, and 67 per cent said they couldn't complete their tasks without it. In comparison, only 58 per cent of employees globally report intentionally using AI, with just 31 per cent using it regularly. The report was led by Professor Nicole Gillespie and Dr Steve Lockey from the Melbourne Business School, in collaboration with KPMG. KPMG India's Akhilesh Tuteja said the findings show that "India is well-positioned to lead the world in ethical and innovative AI use". He noted that while optimism is high, responsible governance and policy frameworks are essential to ensure that AI is used safely and fairly. Professor Gillespie added that the global public wants reassurance that AI is being developed and used in a secure and transparent way. 'The importance of trust and governance in ensuring AI technologies are accepted and adopted widely,' she emphasised. Nearly 86 per cent have personally experienced or seen positive outcomes from AI, including better productivity, improved innovation, and reduced time spent on routine tasks. The report also found that AI training and understanding are higher in India compared to advanced economies. About 78 per cent of Indian respondents feel confident in their ability to use AI, 64 per cent have received some form of AI training, and 83 per cent feel they can use AI tools effectively, said the report.
Indian Express
06-05-2025
- Business
- Indian Express
76% Indian employees willing to trust AI, 90% report increased efficiency: KPMG study
Artificial Intelligence (AI) is making rapid advances in various fields around the world. A recent study by KPMG has revealed that 76 per cent Indians are willing to trust AI. According to the report, 90 per cent of respondents admitted that AI improved accessibility and effectiveness are making AI a transformative force in the country. Also, 78 per cent said that they are concerned about the negative outcomes from AI with 60 per cent experiencing a loss of human interaction due to AI. While 67 per cent respondents felt that they couldn't complete their work without the help of AI, 97 per cent Indians admitted that they intentionally use AI at work. 'India stands at the cusp of a remarkable AI-powered future. With 90 per cent of Indians expressing approval of AI and 94 per cent anticipating a wide range of benefits, the data reflects a strong sense of optimism about what AI can achieve for the country. This enthusiasm points to current transformation and a hopeful trajectory where AI enhances accessibility, productivity, and innovation across sectors,' said Akhilesh Tuteja, head of technology at KPMG in India. Tuteja added that at the same time, concerns around risk such as reduced human connection highlight the importance of thoughtful, responsible AI governance. 'These insights offer a valuable lens into how India can harness AI for inclusive and ethical growth.' The finding was published in the report titled 'Trust, attitudes and use of Artificial Intelligence: A global study 2025' led by Professor Nicole Gillespie, Chair of Trust at Melbourne Business School at the University of Melbourne and Dr Steve Lockey, a research fellow at Melbourne Business School in collaboration with KPMG. The study surveyed over 48,000 people from across 47 countries between November 2024 and January 2025. The latest report from KPMG sheds light on how Indian users perceive and use AI, underscoring opportunities and challenges in the AI landscape. 'The public's trust of AI technologies and their safe and secure use is central to sustained acceptance and adoption.' said Gillespie. Key findings Among the 58 per cent of employees who intentionally use AI, 31 per cent use it weekly or daily globally. When it comes to India, 93 per cent of employees report that their companies use AI, and 97 per cent intentionally use AI at work. However, the use of AI is also bringing complex challenges for organizations. Nearly half of the employees worldwide admit to using AI in ways that go against company policies, including uploading sensitive company information into free public AI tools. In India, 67 per cent of employees feel they couldn't accomplish their work without AI, and 81 per cent rely on AI outputs without verifying their accuracy. At the same time, globally, 66 per cent rely on AI output without evaluating the accuracy, and 56 per cent are making mistakes in their work due to AI. In India, 70 per cent of employees have used AI in inappropriate ways, 73 per cent have made mistakes due to AI, and 72 per cent have used AI in ways that contravene company policies and guidelines. According to the report, what makes these risks challenging to manage is that over 57 per cent of employees worldwide hide their use of AI and present AI-generated work as their own. When it comes to India, as many as 83 per cent of companies have an AI strategy in place, 86 per cent offer training in responsible AI, and 80 per cent have policies governing the responsible use of AI. 'The findings reveal that employees whose use of AI at work is delivering performance benefits but also opening up risk from complacent and non-transparent use. They highlight the importance of effective governance and training and creating a culture of responsible, open and accountable AI use,' said Gillespie. On the other hand, 82 per cent of employees in India reported that AI has increased their efficiency and improved the quality of their work. As many as 77 per cent noted increased revenue-generating activity. However, over 44 per cent also reported increased workload, stress, and pressure.
