Latest news with #MichelleLaw
The Sun
4 hours ago
- The Sun
M'sian woman alleges BigPay wrongly flagged her
A viral Facebook post by Michelle Law has sparked public outrage and prompted the government to investigate after she revealed how a minor RM10.44 refund error by BigPay led to her being wrongly labelled a money mule — an accusation that has since severely impacted her life and health. 'I'm not a criminal. I didn't lie, and I'm not involved in money laundering. I'm just an ordinary person who lives honestly and works hard every day,' she wrote in her post, detailing the nightmare that began after she used BigPay services in Thailand and had her account suddenly locked over 'suspected misuse.' ALSO READ: Family misses flight after LHDN false alarm at KLIA—netizens outraged, call it 'unacceptable' Despite submitting all necessary documents and cooperating fully with investigations, Michelle claimed she received no updates. Months later, her savings account was closed, and she was barred from applying for credit cards, loans, or purchasing property — due to being flagged as a money mule. Eventually, BigPay acknowledged that a refund of RM10.44 had wrongly triggered their system to flag her account. While they claimed the label was removed, Michelle said she received no official clearance letter or apology. 'The bank's response? 'This is our policy.'... I have no influence, I'm not a celebrity, not from a wealthy family,' she wrote. 'All I'm asking for is one thing: An official letter clearing my name, and the right to live with dignity and fairness.' The emotional toll has been severe. Michelle says she now suffers from a thyroid condition caused by prolonged stress and anxiety. Her story has since been widely shared online, with many Malaysians calling for accountability from BigPay and regulatory authorities. In response, Deputy Finance Minister Lim Hui Ying has pledged action. In a Facebook statement, she wrote: 'I view the situation involving Michelle Law and BigPay with utmost seriousness. 'Bank Negara Malaysia (BNM) and I are looking into the matter and are committed to ensuring it is resolved promptly and transparently. 'BNM has already initiated engagement with BigPay and is currently awaiting a comprehensive report from the company. 'Actions will be taken if it is found that they have not been in compliance with existing regulations,' she stated.
The Sun
12 hours ago
- The Sun
'I'm not a criminal': M'sian woman alleges BigPay wrongly flagged her as money mule over RM10
A viral Facebook post by Michelle Law has sparked public outrage and prompted the government to investigate after she revealed how a minor RM10.44 refund error by BigPay led to her being wrongly labelled a money mule — an accusation that has since severely impacted her life and health. 'I'm not a criminal. I didn't lie, and I'm not involved in money laundering. I'm just an ordinary person who lives honestly and works hard every day,' she wrote in her post, detailing the nightmare that began after she used BigPay services in Thailand and had her account suddenly locked over 'suspected misuse.' ALSO READ: Family misses flight after LHDN false alarm at KLIA—netizens outraged, call it 'unacceptable' Despite submitting all necessary documents and cooperating fully with investigations, Michelle claimed she received no updates. Months later, her savings account was closed, and she was barred from applying for credit cards, loans, or purchasing property — due to being flagged as a money mule. Eventually, BigPay acknowledged that a refund of RM10.44 had wrongly triggered their system to flag her account. While they claimed the label was removed, Michelle said she received no official clearance letter or apology. 'The bank's response? 'This is our policy.'... I have no influence, I'm not a celebrity, not from a wealthy family,' she wrote. 'All I'm asking for is one thing: An official letter clearing my name, and the right to live with dignity and fairness.' The emotional toll has been severe. Michelle says she now suffers from a thyroid condition caused by prolonged stress and anxiety. Her story has since been widely shared online, with many Malaysians calling for accountability from BigPay and regulatory authorities. In response, Deputy Finance Minister Lim Hui Ying has pledged action. In a Facebook statement, she wrote: 'I view the situation involving Michelle Law and BigPay with utmost seriousness. 'Bank Negara Malaysia (BNM) and I are looking into the matter and are committed to ensuring it is resolved promptly and transparently. 'BNM has already initiated engagement with BigPay and is currently awaiting a comprehensive report from the company. 'Actions will be taken if it is found that they have not been in compliance with existing regulations,' she stated.
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Rakyat Post
17 hours ago
- Rakyat Post
[Watch] Malaysian Woman Allegedly Banned From Banks Over RM10.44 Refund
Subscribe to our FREE A Malaysian woman claims a simple RM10.44 e-wallet refund error has destroyed her financial life, allegedly leaving her unable to use banks or get loans. The woman, known as Michelle Law, says she used her e-wallet during a 2024 business trip to Thailand to take advantage of better exchange rates. Her account was allegedly frozen due to suspected hacking, and despite providing the requested documents, she claims the company never responded. Months later, she says two banks called to close all her accounts and label her as a 'mule' – someone who helps move dirty money. This effectively banned her from future banking services, loans, and home purchases. Fighting Back and Health Impact She claims she provided banks with all the requested documentation to prove her innocence, but says they refused to help, citing company policy. Law says the stress caused thyroid problems and insomnia. In April 2025, she claims the e-wallet company acknowledged they had accidentally processed a RM10.44 refund and mistakenly reported it as suspicious to authorities. She says they told her the 'mule' label had been removed, but allegedly wouldn't provide official documentation to prove her clearance. Her crying video went viral online, with the woman claiming that the legal costs would be between RM8,000 and RM60,000. Current Status and Broader Implications Law claims attempts to seek help from police and politicians failed. I have no criminal record, but I'm living like someone who's been sentenced to prison. I can't open bank accounts, can't get loans, can't buy a house. After her story spread on social media, the woman says the e-wallet company contacted her again, promising to resolve the situation properly. After her story went viral online, Law posted another video stating that She posed a question to the public: 'Being falsely accused of baseless charges – if it were you, what would you do?' Is Law's Case Possible? Banks today utilise When she used her e-wallet in Thailand, the system likely identified this cross-border activity as potentially suspicious and Malaysian banks share security information as part of their While these computer systems are highly effective at catching real criminals and protecting the financial system, they can struggle with correcting false classifications due to This explains why resolving such cases can take time, as banks must carefully Share your thoughts with us via TRP's . Get more stories like this to your inbox by signing up for our newsletter.
