Latest news with #MikeGentry
Yahoo
6 days ago
- Health
- Yahoo
Kettering Health warns of spam communication amid cyberattack
Kettering Health's CEO is warning staff and patients about possible scam messages. [DOWNLOAD: Free WHIO-TV News app for alerts as news breaks] In a letter to Kettering Health team members and physician partners, Mike Gentry said they still do not know with certainty who is behind the cyberattack that happened 10 days ago. 'What we do know is that a relatively small subset of our data was accessed,' Gentry said. 'Once our analysis is complete, we will notify individuals that were impacted.' TRENDING STORIES: Kettering Health works to return to normal amid payroll, MyChart issues from cyberattack 22-year-old man killed in head-on crash in Northern Miami Valley 'Hard to just stand and watch;' Large fire destroys historic Catholic church The hospital network also noted that employees, partners, or community members may be targeted with scam communications, including fraudulent emails, calls, or text messages. Anyone who receives suspicious communications is asked to use caution: Do not respond, click links, or open attachments. Hang up immediately if contacted by phone. Report suspicious messages to the police. Gentry also said phone restoration would begin Friday and take several days to complete. The network's Epic functionality is expected to increase throughout all of next week. 'There are daily stories about KH team members going beyond what is expected–thank you. The appreciation for your work is real–and being acknowledged by patients and the community," Gentry said in the letter to staff. [SIGN UP: WHIO-TV Daily Headlines Newsletter]
Yahoo
23-05-2025
- Health
- Yahoo
Kettering Health rolls out clinical support line for patients amid cyberattack
Kettering Health has set up a temporary urgent clinical support line to help patients get the information they need. [DOWNLOAD: Free WHIO-TV News app for alerts as news breaks] The hospital system launched the line in the wake of the cyberattack that caused a system-wide technology outage on Tuesday. 'While our office phones remain down, we understand the importance of staying connected—especially for urgent clinical concerns. That's why we've established a temporary phone line for patients with urgent clinical questions, staffed by Kettering Health registered nurses," officials said in a statement. The number for the line is (937) 600-6879. The line is intended only for urgent clinical needs. 'We would like to provide assurance that calls are getting through at this time. However, due to the exceedingly high volume, we ask for patience as our teams work as quickly as possible to connect with each caller,' officials said. TRENDING STORIES: Kettering Health CEO says disruption from cyberattack could last '10 to 20 days' Police officer caught partying at festival while collecting $600K for fake injury, officials say Founding member of popular Dayton band feared dead in California plane crash Kettering Health asks that patients do not use the line for: Questions about the ongoing technology outage Information and data security concerns Scheduling or non-urgent appointment requests Kettering Health also asks that patients have the following information ready when making calls to the line: Your full name and date of birth Your doctor's name and practice A brief summary of your clinical concern Your current medication list A phone number where we can reach you The hospital system also released the following information for patients: If you have a scheduled appointment, please plan to keep it. Our teams are continuing care as planned, but we currently do not have access to appointment schedules. If you are scheduled for surgery, hospitals are reaching out directly to patients with updates. Need a medication refill? If you are a current patient, bring your empty prescription bottle to the practice location, and our team will assist you. If you have an emergency, please go to your closest emergency department. Kettering Health's emergency departments remain open and ready to serve you. Patients will not receive a text message with test results or appointment information from Kettering Health. Phone calls from staff are our primary mode of communication. Kettering Health CEO Mike Gentry said on Friday morning that the outage could last 10 to 20 days. [SIGN UP: WHIO-TV Daily Headlines Newsletter]
