Latest news with #ModernAirlineRetailing
Travel Daily News
16-05-2025
- Business
- Travel Daily News
Travel in Motion integrates TailWind Airline Consulting
Travel in Motion integrates TailWind Consulting, appointing Joachim Zintl as Partner to expand expertise in modern airline retailing and financial systems. ZURICH, SWITZERLAND – Travel in Motion (TiM), a leading consultancy powering the airline industry's shift to Modern Airline Retailing, has announced it is integrating TailWind Airline Consulting. Through this strategic transaction, TiM is further expanding its footprint as a trusted consulting partner driving the transition of the airline industry to Modern Airline Retailing. Joachim Zintl, founder and CEO of TailWind, will become a Partner in TiM – deepening the firm's expertise in revenue accounting and order settlement. The move signals a new phase of growth for Travel in Motion and its partner Oystin Advisory as they broaden their capabilities to meet the growing demand for holistic consultancy in modern airline retailing. Based in France, Joachim founded and led TailWind since 2017. With nearly 40 years in the airline and travel industry, he has worked globally across major implementation and advisory projects for leading carriers and technology providers. His background includes leadership roles at Amadeus, Lufthansa Systems and Eurowings. Joachim Zintl, Partner at Travel in Motion, said: 'The airline industry is experiencing its biggest transition in decades. That is why I'm proud to bring my experience in revenue accounting and order settlement into a team that's already setting the pace across airline distribution and retailing. Together, we're building a consultancy with the capability to support carriers of all sizes, in all markets and across all domains.' Daniel Friedli, CEO of Travel in Motion, added: 'Airlines need expert guidance to make modern retailing a reality. With Joachim on the team, we're positioned better than ever to deliver exactly that. Joachim's decades of experience across finance, IT and distribution – coupled with his strong industry reputation – make him an ideal partner as we scale to meet the needs of a rapidly changing industry.' In his new role, Joachim will lead the development of TiM's revenue accounting, settlement and related financial practices, such as payment reconciliation, helping airlines transitioning away from legacy systems and align with modern processes. His expertise will expand the consultancy's ability to support airlines across every aspect of their commercial stack – from driving airline commercial and IT strategies to developing and implementing the digital retail environment to enable NDC, Offers and Orders.
Business Wire
13-05-2025
- Business
- Business Wire
Ink Innovation and Riyadh Air Partner to Rethink Experience for Digital-first Travellers
ALICANTE, Spain--(BUSINESS WIRE)--Riyadh Air, the digitally native national carrier of Saudi Arabia, is joining forces with Ink Innovation to deliver a flexible and convenient air travel experience. Together, they aim to redefine standards of delivery management in a world influenced by e-commerce, cloud computing, and evolving traveller expectations. 'We are developing a platform that aligns perfectly with the Modern Airline Retailing model. Our vision for the future of travel is about empowering passengers much more than they are today.' — Shawn Richards, Co-Founder & CEO, Ink Innovation Share Tony Douglas, CEO of Riyadh Air, said: 'Ink is a key partner to Riyadh Air and continues to foster innovation at every step of the journey. As a like-minded tech-innovator, it is an ideal collaborator as we aim to provide an outstanding digital experience for our guests at their first travel touchpoint.' Moving beyond legacy systems Airlines have long struggled with outdated infrastructure—systems built to move passengers from point A to B, but not to delight or adapt. This partnership aims to change that. Riyadh Air and Ink are implementing a full Delivery Management System aligned with the IATA Modern Airline Retailing (MAR) model. The platform lets you manage and interact with orders in real time, without outdated systems that rely on PNLs or PNRs. This puts travellers in charge of their journeys. Passengers will be able to make changes on-the-go, add services mid-trip, and connect with third-party content in one streamlined experience. Instead of static, pre-booked trips, travel becomes modular, personal, and responsive. Proven in the field The system has already proven its readiness. Riyadh Air achieved its Air Operator Certificate using Ink's platform, with proving flights across continents. All flight handling, check-in, and load control functions were completed using Ink's digital tools. By leveraging mobile-based operations and cloud-native architecture, Riyadh Air teams can respond instantly to passenger or operational needs, whether a last-minute seat change or managing disrupted flights without the drama typical of legacy systems. From airline to travel ecosystem The broader ambition goes well beyond the airport terminal experience and check-in upgrade. Ink and Riyadh Air have built their system to connect travellers to hotels, airport transfers, local experiences, and multimodal transport like rail. It is designed to support upselling, cross-selling, and personalised service delivery, all aligned with the modern expectations of today's traveller. ' We are developing a platform that aligns perfectly with the Modern Airline Retailing model,' said Shawn Richards, CEO and Co-Founder of Ink Innovation. ' Our vision for travel is about empowering passengers much more than they are today. We believe that travellers will want the ability to change, enhance, or remove parts of their journey with ease. Right now, that's not possible. ' While many airlines continue to plan digital upgrades and launch Delivery systems in 2027 and beyond, Riyadh Air and Ink will fully deploy this system in 2025. Ink provides a dynamic platform designed to evolve with passenger travel. About Riyadh Air Riyadh Air, owned by PIF, is a world-class airline. Launched in March 2023, the airline will be a digitally led, full-service airline that adopts the best global sustainability and safety practices across its advanced fleet of aircraft. Riyadh Air will connect guests to over 100 destinations around the world by 2030 through offering an exceptional guest experience with an authentic, warm Saudi hospitality at its heart. About Ink Innovation (Ink) Ink provides a dynamic platform of cloud-hosted systems, self-service devices, and mobile/browser-based solutions for airport and airline operations. It is designed to evolve with passenger travel. Founded in 2011, based in Spain, Ink operates globally, partnering with clients such as Copenhagen Airport, JFK Terminal One, Jet2, TUIfly, Marabu, Lift, and Menzies Aviation. Website:
