5 days ago
Chaitan Mugili has been appointed General Manager at The Westin Riverwalk, San Antonio
The Westin Riverwalk, San Antonio is proud to welcome back Chaitan Mugili as its newly appointed General Manager - a significant full-circle moment in his distinguished hospitality career. Nearly two decades after serving as Front Desk/Housekeeping Manager at the same property, Mugili now returns to lead the hotel as its top executive.
Before rejoining The Westin Riverwalk, Mugili most recently served as General Manager for Winston Hospitality, where he led operations for the AC by Marriott & Element by Westin in downtown San Antonio. There, he managed 343 rooms, a rooftop bar, and multiple commercial tenants - overseeing a team of 150 associates across every operational discipline.
Over the course of his 20+ year career, Mugili has held executive leadership roles with Marriott, Hyatt, and Starwood Hotels, consistently improving guest satisfaction, financial performance, and team culture. He is a two-time General Manager of the Year recipient - recognized by Marriott Hotels (2018) and SAHLA (2021) - and led his previous properties to top performance rankings in guest experience. Chaitan's leadership extends beyond hotel walls. He currently serves as Chairman of the San Antonio Hotel & Lodging Association (SAHLA) and sits on the board of the San Antonio Visitor Alliance.
On May 29, 2025, Mugili was formally recognized by the Texas House of Representatives with a certificate of appreciation honoring his "commitment to excellence and service within our community and the State of Texas." He was also invited to the Texas State Capitol to be honored with a Gallery Recognition on the House Floor - a tribute to his impactful work advancing advocacy and education through SAHLA. His broader community contributions include raising over $16,000 for charitable organizations such as the Leukemia & Lymphoma Society and the Susan G. Komen Foundation, as well as volunteering with the San Antonio Food Bank. As he steps into this new chapter, Mugili brings not only operational expertise but a deep personal connection to the hotel, its culture, and its community. The Westin Riverwalk is poised to thrive under his vision and leadership.
