Latest news with #MyBMCPotholeFixit
Time of India
a day ago
- Automotive
- Time of India
BMC launches 'Pothole QickFix' app, WhatsApp chatbot to tackle Mumbai's potholes
The Brihanmumbai Municipal Corporation (BMC) launched 'Pothole QuickFix' app and a dedicated WhatsApp service for citizens to report potholes in the city. The new app will replace the older 'My BMC Pothole Fixit' app. Further, the dedicated WhatsApp service is aimed at enabling a system for quicker complaint registration and faster resolution over fixing potholes. With the new app and the provision on WhatsApp, the process of registering complaints will become simpler with fewer steps. Play Video Pause Skip Backward Skip Forward Unmute Current Time 0:00 / Duration 0:00 Loaded : 0% 0:00 Stream Type LIVE Seek to live, currently behind live LIVE Remaining Time - 0:00 1x Playback Rate Chapters Chapters Descriptions descriptions off , selected Captions captions settings , opens captions settings dialog captions off , selected Audio Track default , selected Picture-in-Picture Fullscreen This is a modal window. Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Text Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Opaque Semi-Transparent Transparent Caption Area Background Color Black White Red Green Blue Yellow Magenta Cyan Opacity Transparent Semi-Transparent Opaque Font Size 50% 75% 100% 125% 150% 175% 200% 300% 400% Text Edge Style None Raised Depressed Uniform Drop shadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done Close Modal Dialog End of dialog window. Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Kulkas yang belum Terjual dengan Harga Termurah (Lihat harga) Cari Sekarang Undo Users can take a photo of the pothole and submit it with the location through the app or on WhatsApp with jut three to five clicks the BMC said. Users can connect with BMC's chatbot on WhatsApp on 8999228999. Live Events The matter will be escalated to the concerned department and the BMC will direct the department to fill the pothole within 48 hours. The civic body added that if the repair doesn't get completed on time, the matter will be escalated to senior officials. The move is aimed at increasing accountability over the recurring pothole issue in Mumbai , which becomes particularly troubling during the monsoon season. 'Through the WhatsApp service, users can send keywords like 'Pothole', 'PT', or 'Khadda', and the chatbot will guide them to share photos and location details,' the BMC said. Users can also track the status of their complaint on the app. As the southwest monsoon picks up pace in Mumbai, BMC is hopeful that this initiative will have a positive impact on road conditions. Under the new system, the citizens will also be given an opportunity to reopen their complaint if they are unsatisfied with the repair work. On the app launch, BMC official Abhijeet Bangar said, 'We have made the app simpler and more transparent to encourage public participation and address the pothole issue more seriously.'
Time of India
2 days ago
- Automotive
- Time of India
BMC unveils user friendly app for pothole plaints
Mumbai: BMC has unveiled a 'Pothole QuickFix' app, which is a more user-friendly version of its 'My BMC Pothole Fixit' app, as well as a WhatsApp chatbot service on 8999228999 for registration of pothole-related complaints. In the new app, citizens can lodge complaints in less than five clicks after uploading pothole photos along with geo-tagged locations. The app is available on both Android and iOS platforms. The complaint will be directed to the department concerned, which will have to resolve it within 48 hours, or else the matter will be escalated to senior officials. If the complainant is not satisfied with the action taken, he can reopen complaint. tnn
