Latest news with #MyNYCHA
Yahoo
20-05-2025
- General
- Yahoo
Harlem grandmother asks for repairs at NYCHA apartment
HARLEM, Manhattan (PIX11) — The family of a Harlem Grandmother of ten reached out to PIX11's Monica Morales in desperate need of repairs. Natalie Rosa says it has been an emotional rollercoaster watching her mom struggle to get repairs in her home here at the Lincoln Houses in Harlem. More Local News 79-year-old Doris Green lives in an apartment where her ceiling is falling apart. Green says she has to sleep in her living room now because her bedroom ceiling has chipping, peeling paint, and water damage. Three generations of women are living in this home in Harlem. Green is the matriarch of the family. The problem, Green says, started back in 2023. A NYCHA spokesperson tells PIX11 News, 'NYCHA staff visited the resident today and have scheduled the necessary environmental inspections, testing, and skilled trades work for the unit. NYCHA encourages residents in need of assistance to call the Customer Contact Center at 718-707-7771 or submit work tickets through the MyNYCHA application.' If you have a story, reach out to Monica Morales at monica@ Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Yahoo
19-04-2025
- Health
- Yahoo
Cancer survivor needs repairs to restroom in NYCHA unit
NEW YORK (PIX11) – From a cancer survivor who is inspiring others with her battle to get well and get repairs to a mother and son who graduated from college together and got their dream jobs. We first met 73-year-old grandmother of seven, Luz Amaro, from the Jefferson houses back in May of 2024. A breast cancer survivor, she was battling for her life, and for two years, fighting for repairs in her kitchen. More Local News Her kitchen looked like a construction zone. You know we fixed it. It gets better. Valerie Fitch from a non-profit called Circle of Generosity was watching and gave Amaro a check to help her remodel her kitchen. Now, almost a year later, her son Jamie called PIX11's Monica Moralwa again. The news this time is that her cancer has returned. She may have lost weight, but not her will to live and her strong spirit. Amaro says she needs repairs in her bathroom next. A NYCHA spokesperson tells PIX11 News, 'NYCHA staff are visiting the unit and will work to address the resident's concerns as soon as possible. NYCHA encourages residents in need of assistance to call the Customer Contact Center at 718-707-7771 or submit work tickets through the MyNYCHA application.' Another inspiring mother and son. PIX11 first met Carolette McKenzie and her son, Deondre, back in 2023, when they graduated together from Bronx Community College—a big update. Carolette now works as an ICU nurse. Deondre is working in the criminal justice sector as an NYPD officer in transit in Manhattan. If you have a story, reach out to Monica Morales at monica@ Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
CBS News
02-04-2025
- General
- CBS News
Bronx NYCHA apartments have been dealing with low water pressure since August, tenants say
Several Bronx residents are claiming they haven't been able to take a hot bath or shower for months, due to extremely low water pressure or no water at all. Tenants at the Patterson Houses want answers from NYCHA. Daisy Dougwillo and T. Vann live on the 13th floor one of the development's buildings. "Since August, we have no hot water. The water doesn't come up. When it comes up, it drips. You can see right now it's trying to work. It's turning on and off," Dougwillo said. They say they've filed multiple complaints with NYCHA and the building's leasing office, but have yet to have any success getting hot water in their apartments. "I would love to take a nice, hot bath. It's terrible. Come home from work, and I got a bowl of water to wash up, day, night, and it's frustrating," Vann said. The women shared they currently have to go to great lengths to do things like bathe and wash dishes. "If you see, I have a pot here. If you see behind you, I have a big pot that I had to purchase. That's the only way that I can do the little bit of dishes, to bathe, to clean my floors. I have to boil water," Dougwillo said. Dougwillo said it takes hours just to get enough water to give her daughter a bath. "I just want them to fix the water. Like I said, I've been here 27 years. I've never had this problem ... I expect to be able to take a shower when I come home for work," Vann said. Earlier this week NYCHA released a statement to CBS News New York saying, in part, "NYCHA is actively checking apartments on the top floors for water pressure issues and promptly making necessary repairs to the buildings pumps to remedy this issue. NYCHA encourages residents in need of assistance to call the Customer Contact Center at 718-707-7771 or submit work tickets through the MyNYCHA application." CBS News New York will continue to follow this story. You can email Erica with Bronx story ideas by CLICKING HERE .
Yahoo
14-02-2025
- General
- Yahoo
East Harlem homeless shelter director seeks help with home repairs
NEW YORK (PIX11) – East Harlem homeless shelter director and her neighbors need repairs. PIX11's Monica Makes it Happen! She spends her whole day fighting for homeless families to get better housing, and she feels helpless to get repairs herself in her East Harlem home. More Local News Her daughter Shaday Harris contacted PIX11 News' Monica Morales for help. Harris' mom is the director of a homeless shelter and struggles to get repairs in her home. PIX11 reached out to NYCHA. A spokesperson says NYCHA is aware of mounting physical needs at Wilson Houses and has allocated additional staff to address necessary repairs for residents over the course of the coming weeks. Residents needing assistance are encouraged to call the Customer Contact Center at (718) 707-7771 or submit work tickets through the MyNYCHA application. Residents who have already contacted the NYCHA's Customer Contact Center but still have mold or leak-related concerns can contact the NYCHA Compliance Department at compliance@ or the independent court-appointed Ombudsperson Call Center at 1-888-341-7152 or at If you have a story, reach out to Monica Morales at monica@ Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
