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Toyota and NLX: Making AI work in the world of car repairs
Toyota and NLX: Making AI work in the world of car repairs

TechCrunch

time3 days ago

  • Automotive
  • TechCrunch

Toyota and NLX: Making AI work in the world of car repairs

Amid brands struggling to bring AI concepts and prototypes into full-scale production, NLX and Toyota shared their experiences with actionable advice on using AI to solve significant business problems and navigating the process from executive buy-in, to technology integration to change management. NLX co-founder and CEO Andrei Papancea and Kordel France, principal AI engineer at Toyota North America, go in depth about how they navigated executive buy-in, technology integration, and change management to deliver real business impact, during this TechCrunch Sessions: AI discussion.

Inside TechCrunch Sessions AI: Learn how Toyota and NLX use AI to parse millions of tech docs, with NLX CEO Andrei Papancea
Inside TechCrunch Sessions AI: Learn how Toyota and NLX use AI to parse millions of tech docs, with NLX CEO Andrei Papancea

Yahoo

time7 days ago

  • Automotive
  • Yahoo

Inside TechCrunch Sessions AI: Learn how Toyota and NLX use AI to parse millions of tech docs, with NLX CEO Andrei Papancea

We're down to the final two days before TechCrunch Sessions: AI unites the broader AI community at UC Berkeley's Zellerbach Hall on Thursday, June 5! Expect a packed agenda with top speakers, expert panels, top-tier networking, and Side Events from our partners. One of our speakers is Andrei Papancea, CEO and co-founder of NLX, who will share insights from the company's successful partnership with Toyota — focused on building AI-powered conversational experiences for car repair. With the event just days away, now's your last chance to lock in serious savings. Here's how: Save $300 when you register solo. Bring a guest and get 50% off their ticket with our 2-for-1 deal. Want an even better deal? Play our AI trivia challenge for a chance to score two tickets for just $200 total. So, without further ado, meet Papancea and get to know his insightful session on the main stage. Papancea is currently the CEO of NLX, a company that has raised more than $25 million in funding to fuel its mission of providing automated customer service experiences to companies ranging from United Airlines to Red Bull. Its efforts are built on Papancea's prior experiences building American Express's Conversational AI platform, which has become a primary point of contact for customer experiences with the company. For his session, Papancea will dive into NLX's partnership with Toyota, which centers on AI-powered conversational experiences tailored specifically for car repair. The initiative gives technicians instant access to a vast knowledge base — drawn from millions of pages of repair guides, manuals, diagrams, and other highly specific resources — to help them diagnose and complete repairs more efficiently. In doing so, Toyota has already been able to improve a core KPI: the productivity of its technicians. And that's exactly the kind of topic we're looking to dive into at TC Sessions: AI, one that demonstrates the real-world impact of AI implementation and partnerships. Join our full lineup of insightful AI sessions featuring leaders from Google Cloud, Amazon, TwelveLabs, OpenAI, Anthropic, and many more. Check out the full speaker list and agenda. TechCrunch Sessions: AI is just days away — don't miss your chance to explore practical AI solutions, real-world applications, and top-tier networking with fellow experts and innovators. Take advantage of last-minute deals: Save up to $300 on single tickets, bring a guest with our 2-for-1 offer, or win a special promo code through our AI Trivia Challenge to get two tickets for just $200. All low rates and special offers disappear when the doors open on June 5 — secure your pass today and join us at UC Berkeley's Zellerbach Hall! This article originally appeared on TechCrunch at Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data

Learn how Toyota and NLX successfully partnered at TC Sessions: AI
Learn how Toyota and NLX successfully partnered at TC Sessions: AI

TechCrunch

time7 days ago

  • Automotive
  • TechCrunch

Learn how Toyota and NLX successfully partnered at TC Sessions: AI

We're down to the final two days before TechCrunch Sessions: AI unites the broader AI community at UC Berkeley's Zellerbach Hall on Thursday, June 5! Expect a packed agenda with top speakers, expert panels, top-tier networking, and Side Events from our partners. One of our speakers is Andrei Papancea, CEO and co-founder of NLX, who will share insights from the company's successful partnership with Toyota — focused on building AI-powered conversational experiences for car repair. With the event just days away, now's your last chance to lock in serious savings. Here's how: Save $300 when you register solo. Bring a guest and get 50% off their ticket with our 2-for-1 deal. Want an even better deal? Play our AI trivia challenge for a chance to score two tickets for just $200 total. So, without further ado, meet Papancea and get to know his insightful session on the main stage. Get to know Andrei Papancea Papancea is currently the CEO of NLX, a company that has raised more than $25 million in funding to fuel its mission of providing automated customer service experiences to companies ranging from United Airlines to Red Bull. Its efforts are built on Papancea's prior experiences building American Express's Conversational AI platform, which has become a primary point of contact for customer experiences with the company. Papancea and Toyota join the main stage For his session, Papancea will dive into NLX's partnership with Toyota, which centers on AI-powered conversational experiences tailored specifically for car repair. The initiative gives technicians instant access to a vast knowledge base — drawn from millions of pages of repair guides, manuals, diagrams, and other highly specific resources — to help them diagnose and complete repairs more efficiently. In doing so, Toyota has already been able to improve a core KPI: the productivity of its technicians. And that's exactly the kind of topic we're looking to dive into at TC Sessions: AI, one that demonstrates the real-world impact of AI implementation and partnerships. Techcrunch event Save now through June 4 for TechCrunch Sessions: AI Save $300 on your ticket to TC Sessions: AI—and get 50% off a second. Hear from leaders at OpenAI, Anthropic, Khosla Ventures, and more during a full day of expert insights, hands-on workshops, and high-impact networking. These low-rate deals disappear when the doors open on June 5. Exhibit at TechCrunch Sessions: AI Secure your spot at TC Sessions: AI and show 1,200+ decision-makers what you've built — without the big spend. Available through May 9 or while tables last. Berkeley, CA | REGISTER NOW Join our full lineup of insightful AI sessions featuring leaders from Google Cloud, Amazon, TwelveLabs, OpenAI, Anthropic, and many more. Check out the full speaker list and agenda. Your last chance to join TechCrunch Sessions: AI with real ticket savings TechCrunch Sessions: AI is just days away — don't miss your chance to explore practical AI solutions, real-world applications, and top-tier networking with fellow experts and innovators. Take advantage of last-minute deals: Save up to $300 on single tickets, bring a guest with our 2-for-1 offer, or win a special promo code through our AI Trivia Challenge to get two tickets for just $200. All low rates and special offers disappear when the doors open on June 5 — secure your pass today and join us at UC Berkeley's Zellerbach Hall!

Inside the AI revolution: Top insights and breakthroughs from our partners at TechCrunch Sessions: AI
Inside the AI revolution: Top insights and breakthroughs from our partners at TechCrunch Sessions: AI

TechCrunch

time29-05-2025

  • Business
  • TechCrunch

Inside the AI revolution: Top insights and breakthroughs from our partners at TechCrunch Sessions: AI

At TechCrunch Sessions: AI, the spotlight is on the future of artificial intelligence and the startups shaping it. This high-energy event brings together founders, investors, and technologists to explore how AI is transforming industries — from the pitch deck to full-scale deployment. We're proud to spotlight our partners — not just for their support, but also for the expertise they bring to the stage. Their sessions offer a front-row view into the latest developments in AI and are a must-attend for anyone looking to stay ahead in this fast-evolving space. Catch 'Your Next Co-Founder Will Be AI' on the main stage from 11:00 a.m. to 11:20 a.m. PT, where Tanka CEO Kisson Lin shares her vision for AI-native startups. Drawing on experience at Meta, TikTok, and multiple ventures, she explores how AI can act as a tireless co-founder, handling everything from product docs to investor updates — so founders can scale faster, work smarter, and lead with less burnout. Join 'How Toyota Repair Technicians Leverage AI with NLX' on the main stage from 2:20 p.m. to 2:40 p.m. PT as Kordel France (Toyota) and Andrei Papancea (NLX) reveal how they brought AI from concept to scale. Discover how AI-powered conversational tools now help Toyota technicians instantly access complex repair data — boosting productivity and dealership efficiency through smarter, faster workflows. Don't miss 'Building Richer and More Scalable GenAI Applications for Startups and Developers' from 2:25 p.m. to 3:10 p.m. PT in the Pauley East Breakout room where Nipun Agarwal and Sandeep Agrawal dive into how MySQL HeatWave helps startups and developers build powerful, scalable generative AI applications. Learn how its built-in vector store, in-database LLMs, and machine learning streamline complex RAG workflows — eliminating the need for extra databases or ETL. It's all about faster builds, real-time data, and more time for innovation. The main stage will host 'Democratizing AI and Building Collaborative Systems with AI Agents' from 3:00 p.m. to 3:20 p.m. as Iliana Quinonez, Director of Customer Engineering at Google Cloud Startups, unpacks how collaborative AI agents are transforming teamwork and productivity. Learn how democratizing AI agent development empowers teams — regardless of experience level — to build intelligent systems that work seamlessly with both humans and other AI, driving smarter, faster collaboration. Head to in the Pauley East Breakout room from 3:10 p.m. to 4:05 p.m. for 'Suite AI: How SAP Is Bringing AI to the Enterprise,' where Max McPhee and Rob Seifert will explore how SAP is embedding AI across its business suite. Learn how innovations like SAP's AI agent Joule, embedded intelligence, and custom AI development can drive efficiency and transform your operations. Techcrunch event Save now through June 4 for TechCrunch Sessions: AI Save $300 on your ticket to TC Sessions: AI—and get 50% off a second. Hear from leaders at OpenAI, Anthropic, Khosla Ventures, and more during a full day of expert insights, hands-on workshops, and high-impact networking. These low-rate deals disappear when the doors open on June 5. Exhibit at TechCrunch Sessions: AI Secure your spot at TC Sessions: AI and show 1,200+ decision-makers what you've built — without the big spend. Available through May 9 or while tables last. Berkeley, CA | REGISTER NOW Get your tickets now for next week's Sessions:AI event!

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