Latest news with #NabilBaccouche
Mid East Info
06-05-2025
- Business
- Mid East Info
Azercell Appoints e& as 'sole preferred' Partner to Enhance Customer Experience in A2P Messaging - Middle East Business News and Information
Baku, Azerbaijan / Abu Dhabi, UAE –May, 2025: – Azercell, Azerbaijan's leading mobile operator, has appointed e& as its exclusive sole preferred partner for international A2P (Application-to-Person) messaging. The partnership aims to elevate the quality, security, and reliability of messaging services for Azercell subscribers. Azercell will leverage e&'s global expertise in A2P traffic management, monetization, and fraud prevention to ensure secure, timely delivery of critical messages like OTPs and service alerts. 'Our goal is to put the customer at the heart of the A2P messaging experience,' said Nabil Baccouche, Group Chief Carrier & Wholesale Officer at e&. 'In collaboration with Azercell, we are creating a secure, intelligent messaging ecosystem that prioritizes speed, trust, and the elimination of spam.' Advanced filtering and traffic controls will improve deliverability, reduce fraud, and enhance user confidence in digital communications. 'Through our strategic partnership with e&, Azercell aims to enhance the trust and quality of every message our customers receive,' said Demir Dirim, Chief Commercial Officer at Azercell. 'This enables us to deliver a seamless, secure, and premium customer experience.' This agreement is a significant step in both companies' shared vision to drive innovation and set new standards in messaging, user protection, and digital engagement. About e&: e& is a global technology group committed to advancing the digital future across markets in the Middle East, Asia, Africa and Europe. With the group's financial performance in 2024 showing a consolidated revenue of AED 59.2 billion and a net profit of AED 10.8 billion, e& continues to maintain its position as a financial powerhouse, reflected by its strong credit rating and solid balance sheet. Founded in Abu Dhabi over 48 years ago, e& has evolved from a telecom pioneer into a technology group. Its footprint now spans 38 countries, offering a comprehensive portfolio of innovative digital services ranging from advanced connectivity, entertainment, streaming and financial services to AI-powered solutions, cloud computing, ICT, cybersecurity and IoT platforms. The Group is structured around five core business pillars: e& UAE, e& international, e& life, e& enterprise and e& capital, each catering to distinct customer and market needs. These pillars empower e& to lead in various sectors, from telecom and digital lifestyle to enterprise services and venture investments. The ongoing strategic investments in AI, IoT, 5G and cloud services reinforce its leadership in the global technology landscape, driving the future of smart connectivity and innovation. Driven by innovation, sustainability and a commitment to digital empowerment, e& is set on creating a smarter, more connected future for individuals, businesses and communities.
Hi Dubai
06-05-2025
- Business
- Hi Dubai
e& Partners with Digicel to Strengthen International Voice Services and Combat Telecom Fraud
e& has partnered with Digicel Group to enhance the quality and security of Digicel's international voice services across 24 markets in the Americas, marking a major move in the global telecom landscape. Under the strategic agreement, e& will manage inbound and outbound international traffic for Digicel, streamlining operations and improving service performance. This collaboration also focuses on implementing advanced AI-driven technologies to detect and prevent fraud, a growing concern in the telecommunications sector. The initiative will provide both companies with real-time monitoring, threat mitigation tools, and robust security protocols aimed at protecting users, operators, and the broader telecom ecosystem. With rising threats and evolving technologies, the partnership is designed to set a new standard for operational resilience and security in international voice traffic management. By aligning their expertise, Digicel and e& are not only boosting technical capabilities but also future-proofing operations amid industry shifts such as the rise of OTT platforms and VoLTE. The collaboration supports Digicel's wholesale strategy by optimising costs and reinforcing its market position. Nabil Baccouche, Group Chief Carrier and Wholesale Officer at e&, said the partnership aligns with e&'s strategic expansion, particularly as the company establishes its wholesale hub in Miami. He emphasized the importance of delivering high-quality, innovative, and secure services across the Caribbean and the Americas. Liam Donnelly, Digicel Group Chief Business Officer, noted that the alliance enhances customer experience and opens the door to broader international business opportunities. As telecom providers face increasing challenges, this partnership between e& and Digicel represents a forward-looking approach to operational excellence, fraud resilience, and long-term growth in international communications. News Source: Emirates News Agency
Zawya
05-05-2025
- Business
- Zawya
E& and Digicel Group announce strategic partnership to enhance international voice services Aaross the Americas
Caribbean, Abu Dhabi – e& and Digicel Group have announced a strategic partnership to enhance Digicel's international voice services across the Americas. Under this collaboration, e& will serve as Digicel's partner in 24 markets for inbound and outbound international traffic, optimizing operations and elevating service quality. As fraud threats within the telecommunications sector continue to grow in scale and complexity, Digicel and e& are reinforcing their joint commitment to protecting the industry through the deployment of cutting-edge, AI-driven fraud detection and prevention technologies. This strategic initiative will empower both companies with real-time monitoring capabilities, proactive threat mitigation, and enhanced security protocols—protecting customers, operators, and the broader telecom ecosystem. By combining their global expertise and technological leadership, Digicel and e& are setting a new benchmark in international voice traffic management and fraud resilience. This collaboration marks a significant step forward in establishing more resilient, secure, and trusted ecosystem for the telecommunications industry. By adopting an innovative approach, Digicel continues to refine its wholesale strategy in response to evolving industry trends, including the rise of OTT services and VoLTE. This partnership will enable Digicel to optimize costs, streamline infrastructure investments, and strengthen its market position. 'Leveraging our extensive expertise in international voice solutions, our partnership with Digicel Group is fully aligned with e& Carrier & Wholesale's strategy to expand our global footprint and deliver next-generation voice services across key international markets,' said Nabil Baccouche, Group Chief Carrier & Wholesale Officer at e&. 'As we establish our Wholesale's strategic hub in Miami as one of our key locations for the region, this collaboration reinforces our commitment to delivering high-quality, secure, and innovative telecom services across the Caribbean, Americas and beyond. Together, we are setting new benchmarks in international voice traffic management and fraud prevention, ensuring long-term growth and scalability for both organizations.' With its deep industry knowledge and technical capabilities, e& will play a key role in supporting Digicel's ambitions to enhance customer experience, improve operational resilience, and future-proof its international voice services. 'Our partnership with e& enables us to optimize operations and elevate the quality of services we deliver to our customers. It also opens the door to broader partnership opportunities across international business lines - creating value for both our organizations and the customers we serve.' Said Digicel Group Chief Business Officer, Liam Donnelly. About e& e& is a global technology group committed to advancing the digital future across markets in the Middle East, Asia, Africa and Europe. With the group's financial performance in 2024 showing a consolidated revenue of AED 59.2 billion and a net profit of AED 10.8 billion, e& continues to maintain its position as a financial powerhouse, reflected by its strong credit rating and solid balance sheet. Founded in Abu Dhabi over 48 years ago, e& has evolved from a telecom pioneer into a technology group. Its footprint now spans 38 countries, offering a comprehensive portfolio of innovative digital services ranging from advanced connectivity, entertainment, streaming and financial services to AI-powered solutions, cloud computing, ICT, cybersecurity and IoT platforms. The Group is structured around five core business pillars: e& UAE, e& international, e& life, e& enterprise and e& capital, each catering to distinct customer and market needs. These pillars empower e& to lead in various sectors, from telecom and digital lifestyle to enterprise services and venture investments. The ongoing strategic investments in AI, IoT, 5G and cloud services reinforce its leadership in the global technology landscape, driving the future of smart connectivity and innovation. Driven by innovation, sustainability and a commitment to digital empowerment, e& is set on creating a smarter, more connected future for individuals, businesses and communities. About Digicel Enabling customers to live, work, play and flourish in a connected world, Digicel's world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving nine million consumer and business customers in 25 markets in the Caribbean and Central America, our investments of over US$5 billion and a commitment to our communities through our Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With our Connecting. Empowering vision at the heart of everything we do - supported by our DIGI values of Diversity, Integrity, Growth and Innovation - our 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.
Mid East Info
05-05-2025
- Business
- Mid East Info
e& and Digicel Group Announce Strategic Partnership to Enhance International Voice Services Across the Americas
Caribbean, Abu Dhabi, May 2025 – e& and Digicel Group have announced a strategic partnership to enhance Digicel's international voice services across the Americas. Under this collaboration, e& will serve as Digicel's partner in 24 markets for inbound and outbound international traffic, optimizing operations and elevating service quality. As fraud threats within the telecommunications sector continue to grow in scale and complexity, Digicel and e& are reinforcing their joint commitment to protecting the industry through the deployment of cutting-edge, AI-driven fraud detection and prevention technologies. This strategic initiative will empower both companies with real-time monitoring capabilities, proactive threat mitigation, and enhanced security protocols—protecting customers, operators, and the broader telecom ecosystem. By combining their global expertise and technological leadership, Digicel and e& are setting a new benchmark in international voice traffic management and fraud resilience. This collaboration marks a significant step forward in establishing more resilient, secure, and trusted ecosystem for the telecommunications industry. By adopting an innovative approach, Digicel continues to refine its wholesale strategy in response to evolving industry trends, including the rise of OTT services and VoLTE. This partnership will enable Digicel to optimize costs, streamline infrastructure investments, and strengthen its market position. 'Leveraging our extensive expertise in international voice solutions, our partnership with Digicel Group is fully aligned with e& Carrier & Wholesale's strategy to expand our global footprint and deliver next-generation voice services across key international markets,' said Nabil Baccouche, Group Chief Carrier & Wholesale Officer at e&. 'As we establish our Wholesale's strategic hub in Miami as one of our key locations for the region, this collaboration reinforces our commitment to delivering high-quality, secure, and innovative telecom services across the Caribbean, Americas and beyond. Together, we are setting new benchmarks in international voice traffic management and fraud prevention, ensuring long-term growth and scalability for both organizations.' With its deep industry knowledge and technical capabilities, e& will play a key role in supporting Digicel's ambitions to enhance customer experience, improve operational resilience, and future-proof its international voice services. 'Our partnership with e& enables us to optimize operations and elevate the quality of services we deliver to our customers. It also opens the door to broader partnership opportunities across international business lines – creating value for both our organizations and the customers we serve.' Said Digicel Group Chief Business Officer, Liam Donnelly. About e&: e& is a global technology group committed to advancing the digital future across markets in the Middle East, Asia, Africa and Europe. With the group's financial performance in 2024 showing a consolidated revenue of AED 59.2 billion and a net profit of AED 10.8 billion, e& continues to maintain its position as a financial powerhouse, reflected by its strong credit rating and solid balance sheet. Founded in Abu Dhabi over 48 years ago, e& has evolved from a telecom pioneer into a technology group. Its footprint now spans 38 countries, offering a comprehensive portfolio of innovative digital services ranging from advanced connectivity, entertainment, streaming and financial services to AI-powered solutions, cloud computing, ICT, cybersecurity and IoT platforms. The Group is structured around five core business pillars: e& UAE, e& international, e& life, e& enterprise and e& capital, each catering to distinct customer and market needs. These pillars empower e& to lead in various sectors, from telecom and digital lifestyle to enterprise services and venture investments. The ongoing strategic investments in AI, IoT, 5G and cloud services reinforce its leadership in the global technology landscape, driving the future of smart connectivity and innovation. Driven by innovation, sustainability and a commitment to digital empowerment, e& is set on creating a smarter, more connected future for individuals, businesses and communities. About Digicel: Enabling customers to live, work, play and flourish in a connected world, Digicel's world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions. Serving nine million consumer and business customers in 25 markets in the Caribbean and Central America, our investments of over US$5 billion and a commitment to our communities through our Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. With our Connecting. Empowering vision at the heart of everything we do – supported by our DIGI values of Diversity, Integrity, Growth and Innovation – our 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.
Hi Dubai
02-05-2025
- Business
- Hi Dubai
e& Launches e& Wholesale Americas to Expand Global Connectivity from Miami
e& Carrier & Wholesale Services (C&WS) has officially launched e& Wholesale Americas, a new US-based entity headquartered in Coconut Grove, Miami, marking a strategic expansion into the Americas and reinforcing the company's global connectivity ambitions. The launch event, attended by representatives from the UAE Embassy in the US, underscores e&'s commitment to strengthening its international presence. With established hubs in London and Singapore, the new Miami office positions e& Wholesale Americas as a key player in delivering AI-driven voice, data, roaming, and mobility services to businesses across the US and Latin America. 'Miami's vibrant tech hub is the perfect location for us to expand the future of digital infrastructure,' said Nabil Baccouche, Group Chief Carrier and Wholesale Officer at e&, highlighting the city's strategic role in the company's vision. Leading the new entity is Pablo Mlikota, Senior Vice President International, known for his experience in launching international operations and managing diverse teams. He emphasized that the Miami hub is not only about expanding reach but also about driving digital innovation across the region. The move comes as e& responds to growing demand from telecom operators, enterprises, hyperscalers, and AI firms. By combining global expertise with regional insight and automation technologies, e& aims to deliver next-generation connectivity solutions that accelerate digital transformation. The Miami hub will also support e&'s operating companies with cost-effective access to new markets. An additional hub in Johannesburg is set to follow, as part of the company's broader strategy to scale its footprint across 38 countries worldwide. News Source: Emirates News Agency
