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Area correctional officers learn how to better their facilities at annual conference

SPRINGFIELD, Mass. (WWLP) – Correctional officers and law enforcement professionals from all over the northeast gathered at the National Correctional Employees Union Leadership Conference. Man injured in accidental shooting on Pasadena Street in Springfield The NCEU represents approximately 3,000 corrections, communications, and law enforcement professionals in the northeast, and Wednesday, they were back at the birthplace of the union. The National Correctional Employees Union was formed in Springfield, and now includes public employee locals in Maine, New Hampshire, New York, Pennsylvania, and Maryland. Attendees learned techniques to make their facilities a better place to work and serve. 'What we're trying to do is educate, gives tools and resources to our members and leaders in order for them to take it back to their particular groups and move everything forward so that they feel confident in doing their job,' said Christopher Murphy, President of the NCEU. Contributing to that goal was a program of speakers on topics ranging from labor management to de-escalation tactics, how to respond to conflict professionally, rather than act personally. 'In the verbal judo world, we ask people, we tell them why we want them to do things, and we give them options,' said Robert Doherty, Associate Instructor at the Verbal Judo Institute and speaker at Wednesday's conference. 'And those options more often than not steer people towards a positive outcome for all.' Methods learned are keeping local public employees well-equipped to manage not only inmate populations, but larger populations as well. WWLP-22News, an NBC affiliate, began broadcasting in March 1953 to provide local news, network, syndicated, and local programming to western Massachusetts. Watch the 22News Digital Edition weekdays at 4 p.m. on Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.