Latest news with #NelsonHall
Business Standard
3 days ago
- Business
- Business Standard
Movate Recognized as a Global Leader in NelsonHall's Conversational Commerce NEAT Assessment 2025 in Sales Capability Segment
VMPL Bangalore (Karnataka) [India], June 4: Movate, a digital technology and customer experience (CX) services provider, announced that it has been named a Leader in NelsonHall's 2025 NEAT evaluation for Conversational Commerce in the Sales Capability segment. The report evaluated providers' ability to deliver immediate benefits and meet future client requirements across conversational commerce services, including sales, retention, and overall conversational commerce delivery. Movate was identified as a leader in this inaugural assessment due to its differentiated strength in combining GenAI-powered agent assist platforms, predictive lead scoring models, advanced conversational AI solutions, and industry-specific sales frameworks to accelerate revenue outcomes for global brands. Its Movate SalesEdge practice delivers comprehensive lead generation, consultative sales, customer onboarding, upsell and cross-sell programs, and retention initiatives across industries. Its strong specialization in outcome-based revenue generation models, sales talent augmentation, gig-enabled expert communities, and proprietary conversational commerce IP has enabled Movate to help brands drive customer acquisition, expand wallet share, and enhance customer lifetime value. The NelsonHall NEAT report cited Movate's strengths in delivering GenAI-driven personalization and contextual selling innovation, its mature B2B sales and account management practice, particularly in high-tech sectors, and its deep analytics expertise across the sales lifecycle. Movate demonstrated proven capability in leveraging data science across micro segmentation, lead mapping, buyer intent analysis, churn management, sentiment analysis engines, and real-time upsell recommendations. In addition to being ranked as a Leader in the Sales Capability quadrant, Movate has also been positioned as a Leader in the Retention Capability and Overall Conversational Commerce quadrants, reinforcing its comprehensive strength across the whole revenue generation and customer lifecycle spectrum. "Movate's recognition as a Leader in NelsonHall's Conversational Commerce NEAT for Sales Capability is a strong validation of our strategy to embed AI, advanced data analytics, and modular sales growth frameworks at the core of our client engagements," said Jeff Farr, Head of Movate SalesEdge Practice at Movate. "With Movate SalesEdge, we enable enterprises to modernize their sales operations, optimize customer acquisition and retention outcomes, and accelerate their sales cycles with digital-first, data science-backed solutions." Commenting on Movate's performance, Ivan Kotzev, Lead Analyst for Customer Experience Services at NelsonHall, said, "Customer behaviors are becoming less predictable and brands respond by adapting offers and pricing on the spot in new industries such as consumer goods and high tech. Movate is capable of capturing this market opportunity with its analytics IP to identify buyers' purchase intent in real time and empower sales agents with GenAI recommendations based on contextual needs." With a digitally infused, future-ready approach to conversational commerce, Movate continues to help brands adapt to dynamic buying behaviors, emerging sales channels, and the increasing need for personalized, agile customer interactions across the entire sales lifecycle. Download the custom report for more insights, visit: Movate Recognized as a Leader in NelsonHall's 2025 Conversational Commerce NEAT Assessment About Movate Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 12,000 full-time Movators across 21 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range. To know more, visit: Follow Movate on LinkedIn, Facebook and Twitter. About NelsonHall NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the U.S., U.K., and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's analysis is based on rigorous, primary research, and is widely respected for the quality and depth of its insight.
Business Upturn
3 days ago
- Business
- Business Upturn
WNS Recognized as a Leader in Analytics & AI for Property & Casualty Insurance Operations by NelsonHall
By Business Wire India Published on June 3, 2025, 17:00 IST London, United Kingdom & New York, United States & Mumbai, Maharashtra, India: WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has been recognized as a 'Leader' in the 2025 NelsonHall NEAT Property & Casualty (P&C) Operations: Analytics & AI evaluation. A leadership classification reflects WNS' overall ability to meet future client requirements as well as deliver immediate benefits. WNS' P&C solutions , which combine Human Intelligence (HI) with Artificial Intelligence (AI) to deliver productized services and enable decision intelligence for clients, has been identified as one of the organization's key differentiators. Other strengths highlighted in NelsonHall's evaluation report include a robust suite of use cases around Gen AI and analytics, flexible commercial models, and a balanced portfolio of customers across P&C lines of business. 'This recognition is a validation of WNS' ongoing efforts to build an extensive repository of P&C-specific Gen AI use cases that are capable of delivering transformative outcomes for our clients. By combining our deep domain expertise, AI-led suite of proprietary digital tools, and spirit of 'co-creation,' WNS is able to deliver market-differentiated solutions that enable clients to drive revenue growth, enhance operational efficiency, and improve profitability,' said Keshav R. Murugesh, Group CEO, WNS. 'WNS was identified as an overall leader in P&C Operational Analytics & AI for its suite of AI-embedded service offerings across the insurance value chain, delivery of outcome-focused services, and its disciplined AI governance framework. This combination enables clients to adopt AI with confidence across critical business functions,' said Bilal Chaudhry, Principal Analyst, NelsonHall. WNS has over 25 years of experience working with companies across the P&C insurance industry. The organization's team of P&C domain experts leverage hyperautomation capabilities, advanced analytics and regulatory know-how to manage complex, end-to-end and outcome-driven processes. The company's ability to deliver innovative digital transformation solutions leveraging deep domain expertise and flexible commercial models has enabled us to successfully engage with 60+ global P&C insurers in improving distribution, reducing indemnity spends, and enhancing customer experience. About NelsonHall NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the U.S., Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's analysis is based on rigorous, primary research, and is widely respected for the quality and depth of its insight. About WNS WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 700 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of March 31, 2025, WNS had 64,505 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States. For more information, visit or follow us on Facebook , Twitter , LinkedIn , and Instagram. Safe Harbor Provision This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 10-K and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. Click here for Media Contact Details Submit your press release Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same. Business Wire India, established in 2002, India's premier media distribution company ensures guaranteed media coverage through its network of 30+ cities and top news agencies.
Yahoo
05-03-2025
- Business
- Yahoo
Happiest Minds positioned as 'Innovators and Major Players' in NelsonHall's Transforming Core Banking Services NEAT Report
BENGALURU, India and LONDON and SAN JOSE, Calif., March 5, 2025 /PRNewswire/ -- Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a 'Born Digital. Born Agile', Mindful IT Company, today announced being positioned as 'Innovators and Major Players' in the NelsonHall Vendor Evaluation and Assessment Tool (NEAT) Report in Transforming Core Banking Services. NelsonHall, the leading global analyst firm, helps organizations understand the 'art of the possible' in digital operations transformation. They provide organizations with critical, detailed information on vendors and markets that help them make well-informed decisions. NelsonHall's research offers a comprehensive evaluation of Happiest Minds' Transforming Core Banking Services. According to NelsonHall, Happiest Minds' core banking services revenue is projected to expand by 15% annually over the next three years. Joseph Anantharaju, Executive Vice Chairman, Happiest Minds, said, "Over the past year, Happiest Minds has focused on enhancing the Arttha platform and making it a core offering for our banking and other customers with lending and payment needs. The NEAT recognition motivates us to strengthen our capabilities further and create lasting value for our customers." Manish Sharma, CEO, PureSoftware Business, said, "We continue to use our Arttha platform-led core transformation approach to scale our business. Our core banking services engagements include modernizing legacy platforms to drive digital banking operations, including deposits, payments, and lending for one of Africa's largest banking groups." Udeet Bhagat, Head, Arttha Business, added, "Being recognized as 'Innovators and Major Players' in the NEAT Report in Transforming Core Banking Services underscores our outstanding contribution in this space. Our expertise covers roadmap development, infrastructure design, and implementation of the Arttha platform for savings, open banking, lending, and payments. With Arttha, we enable our enterprise customers to embrace digital open banking, adopt cloud-native architecture, streamline operations on a single platform, drive business growth, and reduce costs across multiple regional banks." Andy Efstathiou, Program Director for Banking, NelsonHall, said, "Happiest Minds was recognized as 'Innovators and Major Players' for transforming core banking services. Arttha, their digital banking platform, focuses on providing hyper-personalized experiences with seamless integration, omnichannel accessibility, cloud-ready architecture, and open API banking. Happiest Minds' services for core banking enable clients to transform and modernize their core banking processes." Happiest Minds partners with financial institutions across key fast-growing markets, including India, Indonesia, and Africa. With Arttha, its core banking platform, Happiest Minds supports its BFS clients with SaaS, cloud, and on-prem services. Over the next several years, the company plans to expand its core banking services business by, Targeting small and mid-sized banks Enhancing functionality for large banks aiming to strengthen their digital banking offerings Supporting specialized lending areas, including Islamic finance and commercial lending Expanding into the US market to help local banks enhance their digital banking capabilities Driven by its mission, 'Happiest People. Happiest Customers', Happiest Minds serves 85 Billion-Dollar corporations as its customers, achieving a 95% repeat business rate. Read the complete NEAT Report. About Happiest Minds Technologies Happiest Minds Technologies Limited (NSE: HAPPSTMNDS), a Mindful IT Company, enables digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/ augmented reality, etc. Positioned as 'Born Digital. Born Agile', our capabilities span Product & Digital Engineering Services (PDES), Generative AI Business Services (GBS) and Infrastructure Management & Security Services (IMSS). We deliver these services across industry groups: Banking, Financial Services & Insurance (BFSI), EdTech, Healthcare & Life Sciences, Hi-Tech and Media & Entertainment, Industrial, Manufacturing, Energy & Utilities, and Retail, CPG & Logistics. The company has been recognized for its excellence in Corporate Governance practices by Golden Peacock and ICSI. A Great Place to Work Certified™ company, Happiest Minds is headquartered in Bengaluru, India with operations in the U.S., UK, Canada, Australia, and the Middle East. Contact details:Dr. Kiran Veigas, Vice President and Head - Corporate Marketing, Branding & Communications,Media Contact: media@ Logo: View original content: SOURCE Happiest Minds Technologies Limited Sign in to access your portfolio
Yahoo
13-02-2025
- Business
- Yahoo
Thousands of Healthcare Organizations Trust UKG to Keep Operations Running Smoothly
Key Points As the global leader in workforce management market share, UKG expands its healthcare customer base by more than 50% in two years UKG, ranked number one in Time & Attendance in 2025 Best in KLAS Awards – Software and Services Report, will display its healthcare solutions at ViVE 2025 and HIMSS 2025 California hospital system saves $2.8 million as a result of implementing UKG technology LOWELL, Mass. & WESTON, Fla., February 13, 2025--(BUSINESS WIRE)--UKG, a leading provider of HR, payroll, workforce management, and culture solutions, today announced that it was ranked number one in Time & Attendance in the 2025 Best in KLAS Awards – Software and Services Report. UKG, already utilized for workforce management by 70% of Fortune 1000 healthcare organizations and the global leader in workforce management market share as ranked by NelsonHall, continues to expand its healthcare customer base, including growing more than 50% in the past two years. Attendees at ViVE 2025, taking place February 16-19 in Nashville, Tennessee and HIMSS, taking place March 3-6 in Las Vegas, Nevada, can see these solutions in action. "UKG technology allows us to take better care of our people and our patients," said Jon Stabbe, director of workforce management at Community Health System, a hospital system with 11,000 employees located in central California. "Our staff can see their schedules in UKG and pick up shifts at their home unit or nearby facilities, which gives them better work-life balance and has contributed to an increase in retention. At the same time, we're able to look at patient ratios to make sure we always have the right staff in place to care for those patients. The changes we've put in place as a result of implementing UKG technology has helped us save $2.8 million." The AI-powered UKG Pro® HCM suite is built for driving operational efficiency, fostering a strong culture, and streamlining complex tasks, like time & attendance and scheduling, all while putting people at the center of strategies that improve business outcomes. As the market leader in Time & Attendance in the 2025 Best in KLAS Awards – Software and Services report, UKG was recognized for its accurate labor cost tracking, payroll integration, productivity, employee self-service, compliance & reporting, and integration with other key functions such as scheduling, absence, and leave. The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care, and all rankings are a direct result of providers' feedback. "UKG has given us the opportunity the way we do business, as well as transform the employee and patient experience," said Michael Kimball, senior director of management engineering at St. Luke's University Health Network, a nationally recognized non-profit network employing 20,000 employees across 15 campuses and over 350 outpatient sites. "With UKG, our pay codes have dropped by more than 50%, and our work rules similarly declined by an astronomical amount. We've also given power to our people by letting them pick up open shifts across our locations through the UKG Pro mobile app." UKG research shows 59% of frontline healthcare professionals view flexibility and work-life balance as an important factor when choosing an employer. Specialized healthcare solutions within the UKG HCM Pro suite help healthcare leaders maintain compliance while helping employees feel empowered in their day-to-day lives and give them the flexibility they want, including: UKG Advanced Scheduling ensures the right clinical and support staff are in place when and where they're needed to optimize shift coverage, reduce fatigue, and enhance patient care; UKG Clinical Scheduling Extensions helps forecast volume to create and manage schedules that factor in employee skills, licensure, experience, and preferences as well as the patient workload to support increased patient and employee satisfaction; UKG EZCall® for Physicians creates flexible, fair, and equitable physician work schedules in less time through automated scheduling; The UKG Great Place To Work® Hub provides recommendations and guidance in accordance with UKG Bryte AI to develop trust-building opportunities; UKG Talk® helps healthcare systems foster real-time synergy across the workforce to enhance engagement and streamline operations to keep employees connected to one another; and UKG Wallet™ gives healthcare staff access to their earned wages at their convenience, provides financial learning and counseling, and opens the door to saving tools. The UKG Pro suite will further incorporate UKG Bryte™ AI agents to address complex scheduling and payroll needs while fostering a high trust culture to drive productivity. UKG Bryte, trained by the world's largest collection of people, work, and culture data, including decades of benchmarks and best practices from UKG's Great Place to Work, empowers people from the frontlines to the front office to identify and utilize proven strategies to increase engagement and drive business and culture forward. "With workforce shortages, changing regulations, and high levels of burnout, people leaders at healthcare systems need to ensure they have the tools and technology in place that supports their people, so patients receive optimal care," said Nanne Finis, chief nurse executive at UKG. "With the latest technology, an unparalleled understanding of the healthcare industry, and specialty solutions, UKG is positioned to support all employees and leaders, so they can do what they do best: take care of people." ViVE attendees are encouraged to connect with UKG at booth #2750 and HIMSS attendees can meet with UKG at booth #3216. At each conference, attendees may book a demo to understand how UKG's healthcare technology can empower their workforce while simplifying complex workforce and payroll needs with advanced, AI-powered solutions. About UKG At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world's largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what's possible when organizations invest in their people. To learn more, visit Copyright 2025 UKG Inc. All rights reserved. For a full list of UKG trademarks, please visit All other trademarks, if any, are property of their respective owners. All specifications are subject to change. View source version on Contacts UKG Contact: media@ Sign in to access your portfolio
