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Economic Times
13-05-2025
- Business
- Economic Times
Who hacked Marks & Spencer? All about Scattered Spider, the group behind hacking of British retail giant
Marks & Spencer confirmed a cyberattack compromised customer data, halting online operations for over three weeks. While payment and password information remained secure, some personal details were accessed. The breach, attributed to Scattered Spider, has caused a 15% drop in M&S's share price as the company works to restore systems. Tired of too many ads? Remove Ads Who's Behind the Attack? Tired of too many ads? Remove Ads British retail giant Marks & Spencer (M&S) has confirmed that some personal customer data was compromised in a cyberattack that has crippled its online operations for over three retailer, which halted online orders on April 25, said on Tuesday that while payment and password information remain secure, some personal details were accessed. M&S attributed the breach to the 'sophisticated nature' of the attack and is in the process of notifying affected customers.'Importantly, the data does not include useable payment or card details, which we do not hold on our systems, and it does not include any account passwords,' M&S said in a statement. 'There is no evidence that this data has been shared.'Despite the cyber incident, M&S's 1,000 physical stores in UK remain open, but its share price has dropped 15% since problems began over the Easter weekend. The company is working with cybersecurity experts, law enforcement, and government agencies to restore operations and secure its to The Standard, the breach is believed to have been carried out by Scattered Spider — a notorious cybercriminal group also known as UNC3944 Scatter Swine , and Muddled group is reportedly composed of hundreds of English-speaking hackers, many believed to be based in the UK and the U.S. Scattered Spider gained notoriety in September 2023 after breaching casino giants Caesars Entertainment and MGM Resorts International. Caesars reportedly paid a $15 million ransom to recover critical UK ringleader is alleged to be Tyler Buchanan, a 23-year-old from Dundee, while U.S. operations were reportedly led by Noah Urban, also known as 'King Bob.' Buchanan, who used the alias Tylerb on encrypted messaging app Telegram, was photographed in handcuffs in Spain last summer and extradited to California in April 2025, according to the report.
Time of India
13-05-2025
- Business
- Time of India
Who hacked Marks & Spencer? All about Scattered Spider, the group behind hacking of British retail giant
British retail giant Marks & Spencer (M&S) has confirmed that some personal customer data was compromised in a cyberattack that has crippled its online operations for over three weeks. #Operation Sindoor From crossfire to calm: What India, Pakistan Army chiefs said on the hotline Did China send a cargo plane with military supplies to Pakistan? India-Pakistan tension: Exodus of migrant workers takes a toll on industry The retailer, which halted online orders on April 25, said on Tuesday that while payment and password information remain secure, some personal details were accessed. M&S attributed the breach to the 'sophisticated nature' of the attack and is in the process of notifying affected customers. 'Importantly, the data does not include useable payment or card details, which we do not hold on our systems, and it does not include any account passwords,' M&S said in a statement. 'There is no evidence that this data has been shared.' Continue to video 5 5 Next Stay Playback speed 1x Normal Back 0.25x 0.5x 1x Normal 1.5x 2x 5 5 / Skip Ads by by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Trade Bitcoin & Ethereum – No Wallet Needed! IC Markets Start Now Undo Despite the cyber incident, M&S's 1,000 physical stores remain open, but its share price has dropped 15% since problems began over the Easter weekend. The company is working with cybersecurity experts, law enforcement, and government agencies to restore operations and secure its systems. Who's Behind the Attack? According to The Standard, the breach is believed to have been carried out by Scattered Spider — a notorious cybercriminal group also known as UNC3944 , Star Fraud , Octo Tempest , Scatter Swine , and Muddled Libra. Live Events The group is reportedly composed of hundreds of English-speaking hackers, many believed to be based in the UK and the U.S. Scattered Spider gained notoriety in September 2023 after breaching casino giants Caesars Entertainment and MGM Resorts International. Caesars reportedly paid a $15 million ransom to recover critical systems. The UK ringleader is alleged to be Tyler Buchanan, a 23-year-old from Dundee, while U.S. operations were reportedly led by Noah Urban, also known as 'King Bob.' Buchanan, who used the alias Tylerb on encrypted messaging app Telegram, was photographed in handcuffs in Spain last summer and extradited to California in April 2025, according to the report.
Scottish Sun
02-05-2025
- Entertainment
- Scottish Sun
Teenage crimelords behind M&S hacking gang who make millions stealing YOUR details & bank enough to buy private yachts
One teen blew millions in a very surprising way SPIDER'S WEB Teenage crimelords behind M&S hacking gang who make millions stealing YOUR details & bank enough to buy private yachts Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) From the bedroom of his upmarket home, Noah Urban played cat and mouse with music execs as he leaked some of the biggest hits by major world artists. The 19-year-old - who went by the alias of King Bob - leaked unreleased songs from artists like rappers Playboi Carti, Lil Uzi Vert and singer Ariana Grande, gaining online notoriety. 7 The shadowy Scattered Spider gang is said to be behind the M&S attack Credit: X/CrowdStrike 7 Noah Urban leaked hit songs Credit: Police Handout When he was finally nicked as part of a massive crackdown on a shadowy gang called Scattered Spider, people flooded the internet to name the Florida teen as the man behind the sensational breaches. Now that same gang has been linked to the cyber attack on British retailer Marks & Spencer - and The Sun can today reveal that 'King Bob' is linked to a British hacker arrested in Spain. Dundee-based Tyler Buchanan, 22, was pictured handcuffed in Spain last summer after being accused of masterminding Scattered Spider operations. He was this week extradited to California where he could be jailed up to 47 years for his part in a £9million cryptocurrency scam. A 17-year-old from Walsall, West Midlands, is also still under investigation in relation to the gang's hacks, which include an attack on MGM Resorts and Caesars Entertainment in 2023. A source close to the case told The Sun: "King Bob ran operations from America while the FBI says his main contact in Europe was Buchanan. 'They were both major players in the Scattered Spiders communicating across the pond, mainly via Telegram. 'Smart kids but not smart enough to evade the authorities. The law was always going to catch up with them.' Marks & Spencer are this week battling to keep stores open after their systems were infiltrated over Easter weekend. Online deliveries have been suspended and customers face empty shelves as the retail giant runs out of booze, Percy Pigs and Colin the Caterpillar sweets and cakes. NSA warns cellphone users to change 'dangerous' message setting now or risk device being 'cloned' – it takes 3 clicks Earlier this week the Co-op was forced to shut down part of its IT system after hackers tried to hijack its systems and Harrods also reported an attempted breach. It's not yet known if they are related to the M&S cyber attacks. Experts say underground collective Scattered Spider - made up of a loose band of teenagers in America and the UK - are the most likely culprits. The group, thought to have an army of 1,000 hackers worldwide, have been behind major heists that have seen companies blackmailed for millions. Their most daring raid came two years ago when MGM and Caesars paid £11.2million in ransom to get card payment systems, hotel room keys, slot machines and ATMs back up and running. 7 Dundee man Tyler Buchanana was arrested in Spain last year 7 Marks & Spencer has been hit badly after its systems were hacked Credit: EPA They specialise in ransomware - a type of attack designed to steal information or disable information in exchange for cash. The group, which also tracks by the names of UNC3944, Oktapus, Starfaud and Scatter Swine, made a name for itself through the audacity of its ambitious schemes. They have been known to pose as IT staff to trick workers into handing over login details and one-time passwords which allow them to gain access to systems. They also practice a con called SIM swapping which involves persuading mobile carriers to reassign your number to a new phone card to steal information. Buchanan and music leaker Noah Urban, now 20, were arrested alongside three other Scattered Spider members last year as part of a FBI operation to take down a £9million cryptotheft operation. Victims were told various crypto accounts would be shut down and directed to a legitimate-looking website where their cash vanished. Minion nickname Urban, who took his nickname from a Minion in the Despicable Me film series, was arrested at an Airbnb in Palm Coast, Florida, where he was staying under a different name. Cops say he tried to wipe his computer and social media history during a raid. He last month pleaded guilty to wire theft and identity fraud in Florida and is expected to soon be jailed for more than 40 years. He has also been ordered to pay more than £10million compensation to 59 victims. The teenager was later unmasked as the hacker behind major record company leaks including songs from Ariana Grande's album Eternal Sunshine and Playboi Carti's songs Celine and She Might. 7 Artists including Playboi Carti were targeted in leaks by 'King Bob' Credit: Getty 7 Ariana Grande was also targeted after hit songs were released Credit: Getty 7 Urban gave himself the nickname 'King Bob' after the Minion character Credit: Supplied In a May 2023 police interview Urban said he had made 'millions' from fraud - and lost most of it on online gaming sites despite living in the posh neighbourhood of Cypress Knoll in Palm Coast, where properties rent for more than £1000 a month. Prosecutors have linked Urban's illegal activities to Tyler Buchanan, who was arrested at Mallorca airport in Spain last year as he tried to board a plane to Naples. According to US court documents, when Police Scotland raided Buchanan's home, they found 'approximately 20 devices' and browser history allegedly showed he registered websites used by the Scattered Spider - including one called NameCheap. Federal officers obtained records from Virgin Media which showed NameCheap was leased by Buchanan for several months. Court paperwork also claims he moderated a Telegram channel used by the group . If convicted of wire fraud and identity theft, Buchanan could face decades in a US jail alongside co-accused Urban and three others, aged 20 to 25. The Scattered Spiders are part of a bigger group of online hackers known as The Com. Firms face being sued by customers if they don't pay up Cyber expert Paul Sibenik Last month we told how the toxic band of teenage predators coerce young girls into cutting themselves and sending explicit pictures, with some victims even encouraged to take their own lives. Young girls have been encouraged to cut Nazi and occult emblems into their skin by the network, mainly made up of alienated teenage boys aged 14 to 17 brought together by the internet. Crime takeaway Many of The Com boast about their hacking successes and one teenager managed to steal enough cryptocurrency 'to buy a luxury yacht.' Martin Ramsell, intelligence officer for the National Crime Agency - the UK's answer to the FBI - told us: 'Our domestic hackers are nowhere near as sophisticated as some of the overseas organisations and a bit more opportunistic. 'They are young but quite capable of finding a way into a network and, one inside, they know how to move around, where to look, what to steal and how to try erase their traces. 'I know there are lads with millions in cryptocurrency, enough to buy a luxury yacht, but it's not easy to spend and they just end up buying sneakers and UberEats.' Paul Sibenik, CEO of international firm Cryptoforensic Investigators, which has investigated cases related to Scattered Spider, told The Sun how the group blackmails companies by disabling systems - then offering to sell back an encryption key to unlock them. How M&S was hit by Scattered Spider By James Flanders, Chief Consumer Reporter M&S shoppers are facing empty shelves as the retailer struggles to manage the ongoing fallout from a huge cyber attack. This comes after the retailer's announcement last Friday confirming the suspension of all online orders, leaving customers unable to make purchases through its website. ince then, shoppers have reported coming across "completely empty" shelves in M&S food halls. Staple items including bananas, fish, and the iconic Colin the Caterpillar cakes have even become hard find in some sites. At one store, The Telegraph saw signs posted on hot food counters stating they were "temporarily closed". The notice read: "Due to technical issues, we aren't able to offer these products at the moment." When questioned, staff suggested that the supply disruptions were connected to a cyber attack. An M&S spokesperson said: "As part of our proactive management of the incident, we took a decision to take some of our systems temporarily offline. "As a result, we currently have pockets of limited availability in some stores. "We are working hard to get availability back to normal across the estate." He said personal information is sold through the dark web or openly sold on sites such as notorious hacking platform OGUsers. Paul said: 'The extortion isn't just about hackers saying 'hey, you pay us the money and you'll get access to your system back. 'The criminals often threaten to leak the private data of customers if companies don't pay up. 'There are hacker forums where this type of data is advertised to other attackers and people's personal information is openly swapped. 'There are multiple incentives to get companies to pay; access to their own data system, preventing the deletion of data and avoiding a data breach, which could cost them additional money in lawsuits from customers.'
The Irish Sun
02-05-2025
- Entertainment
- The Irish Sun
Teenage crimelords behind M&S hacking gang who make millions stealing YOUR details & bank enough to buy private yachts
From the bedroom of his upmarket home, Noah Urban played cat and mouse with music execs as he leaked some of the biggest hits by major world artists. The 19-year-old - who went by the alias of King Bob - leaked unreleased songs from artists like rappers Advertisement 7 The shadowy Scattered Spider gang is said to be behind the M&S attack Credit: X/CrowdStrike 7 Noah Urban leaked hit songs Credit: Police Handout When he was finally nicked as part of a massive crackdown on a shadowy gang called Now that same gang has been linked to the cyber attack on British retailer Marks & Spencer - and The Sun can today reveal that 'King Bob' is linked to a British hacker arrested in Spain. Dundee-based He was this week extradited to California where he could be jailed up to 47 years for his part in a £9million cryptocurrency scam. Advertisement Read more cyber crime A 17-year-old from Walsall, West Midlands, is also still under investigation in relation to the gang's hacks, which include an A source close to the case told The Sun: "King Bob ran operations from America while the FBI says his main contact in Europe was Buchanan. 'They were both major players in the Scattered Spiders communicating across the pond, mainly via Telegram. 'Smart kids but not smart enough to evade the authorities. The law was always going to catch up with them.' Advertisement Most read in Tech Marks & Spencer are this week battling to keep stores open after their systems were infiltrated over Easter weekend. Online deliveries have been suspended and customers face empty shelves as the retail giant runs out of booze, Percy Pigs and Colin the Caterpillar sweets and cakes. NSA warns cellphone users to change 'dangerous' message setting now or risk device being 'cloned' – it takes 3 clicks Earlier this week the Experts say underground collective Scattered Spider - made up of a loose band of teenagers in America and the UK - are the most likely culprits. Advertisement The group, thought to have an army of 1,000 hackers worldwide, have been behind major heists that have seen companies blackmailed for millions. Their most daring raid came two years ago when MGM and Caesars paid £11.2million in ransom to get card payment systems, hotel room keys, slot machines and ATMs back up and running. 7 Dundee man Tyler Buchanana was arrested in Spain last year 7 Marks & Spencer has been hit badly after its systems were hacked Credit: EPA Advertisement They specialise in ransomware - a type of attack designed to steal information or disable information in exchange for cash. The group, which also tracks by the names of UNC3944, Oktapus, Starfaud and Scatter Swine, made a name for itself through the audacity of its ambitious schemes. They have been known to pose as IT staff to trick workers into handing over login details and one-time passwords which allow them to gain access to systems. They also practice a con called SIM swapping which involves persuading mobile carriers to reassign your number to a new phone card to steal information. Advertisement Buchanan and music leaker Noah Urban, now 20, were arrested alongside three other Scattered Spider members last year as part of a FBI operation to take down a £9million cryptotheft operation. Victims were told various crypto accounts would be shut down and directed to a legitimate-looking website where their cash vanished. Minion nickname Urban, who took his nickname from a Minion in the Despicable Me film series, was arrested at an Airbnb in Palm Coast, Florida, where he was staying under a different name. Cops say he tried to wipe his computer and social media history during a raid. He last month pleaded guilty to wire theft and identity fraud in Florida and is expected to soon be jailed for more than 40 years. He has also been ordered to pay more than £10million compensation to 59 victims. Advertisement The teenager was later unmasked as the hacker behind major record company leaks including songs from Ariana Grande's album Eternal Sunshine and Playboi Carti's songs Celine and She Might. 7 Artists including Playboi Carti were targeted in leaks by 'King Bob' Credit: Getty 7 Ariana Grande was also targeted after hit songs were released Credit: Getty 7 Urban gave himself the nickname 'King Bob' after the Minion character Credit: Supplied Advertisement In a May 2023 police interview Urban said he had made 'millions' from fraud - and lost most of it on online gaming sites despite living in the posh neighbourhood of Cypress Knoll in Palm Coast, where properties rent for more than £1000 a month. Prosecutors have linked Urban's illegal activities to Tyler Buchanan, who was arrested at Mallorca airport in Spain last year as he tried to board a plane to Naples. According to US court documents, when Police Scotland raided Buchanan's home, they found 'approximately 20 devices' and browser history allegedly showed he registered websites used by the Scattered Spider - including one called NameCheap. Federal officers obtained records from Virgin Media which showed NameCheap was leased by Buchanan for several months. Advertisement Court paperwork also claims he moderated a Telegram channel used by the group . If convicted of wire fraud and identity theft, Buchanan could face decades in a US jail alongside co-accused Urban and three others, aged 20 to 25. The Scattered Spiders are part of a bigger group of online hackers known as The Com. Firms face being sued by customers if they don't pay up Cyber expert Paul Sibenik Last month we told how the toxic band of teenage predators coerce young girls into cutting themselves and sending explicit pictures, with some victims even encouraged to take their own lives. Advertisement Young girls have been encouraged to cut Nazi and occult emblems into their skin by the network, mainly made up of alienated teenage boys aged 14 to 17 brought together by the internet. Crime takeaway Many of The Com boast about their hacking successes and one teenager managed to steal enough cryptocurrency 'to buy a luxury yacht.' Martin Ramsell, intelligence officer for the National Crime Agency - the UK's answer to the FBI - told us: 'Our domestic hackers are nowhere near as sophisticated as some of the overseas organisations and a bit more opportunistic. 'They are young but quite capable of finding a way into a network and, one inside, they know how to move around, where to look, what to steal and how to try erase their traces. Advertisement 'I know there are lads with millions in cryptocurrency, enough to buy a luxury yacht, but it's not easy to spend and they just end up buying sneakers and UberEats.' Paul Sibenik, CEO of international firm Cryptoforensic Investigators, which has investigated cases related to Scattered Spider, told The Sun how the group blackmails companies by disabling systems - then offering to sell back an encryption key to unlock them. How M&S was hit by Scattered Spider By James Flanders, Chief Consumer Reporter M&S shoppers are facing empty shelves as the retailer struggles to manage the ongoing fallout from a huge cyber attack. This comes after the retailer's announcement last Friday confirming the ince then, shoppers have reported coming across "completely empty" shelves in Staple items including bananas, fish, and the iconic Colin the Caterpillar cakes have even become hard find in some sites. At one store, The notice read: "Due to technical issues, we aren't able to offer these products at the moment." When questioned, staff suggested that the supply disruptions were connected to a cyber attack. An M&S spokesperson said: "As part of our proactive management of the incident, we took a decision to take some of our systems temporarily offline. "As a result, we currently have pockets of limited availability in some stores. "We are working hard to get availability back to normal across the estate." He said personal information is sold through the dark web or openly sold on sites such as notorious hacking platform OGUsers. Paul said: 'The extortion isn't just about hackers saying 'hey, you pay us the money and you'll get access to your system back. Advertisement 'The criminals often threaten to leak the private data of customers if companies don't pay up. 'There are hacker forums where this type of data is advertised to other attackers and people's personal information is openly swapped. 'There are multiple incentives to get companies to pay; access to their own data system, preventing the deletion of data and avoiding a data breach, which could cost them additional money in lawsuits from customers.'
The Sun
02-05-2025
- Entertainment
- The Sun
Teenage crimelords behind M&S hacking gang who make millions stealing YOUR details & bank enough to buy private yachts
From the bedroom of his upmarket home, Noah Urban played cat and mouse with music execs as he leaked some of the biggest hits by major world artists. The 19-year-old - who went by the alias of King Bob - leaked unreleased songs from artists like rappers Playboi Carti, Lil Uzi Vert and singer Ariana Grande, gaining online notoriety. 7 7 When he was finally nicked as part of a massive crackdown on a shadowy gang called Scattered Spider, people flooded the internet to name the Florida teen as the man behind the sensational breaches. Now that same gang has been linked to the cyber attack on British retailer Marks & Spencer - and The Sun can today reveal that 'King Bob' is linked to a British hacker arrested in Spain. Dundee-based Tyler Buchanan, 22, was pictured handcuffed in Spain last summer after being accused of masterminding Scattered Spider operations. He was this week extradited to California where he could be jailed up to 47 years for his part in a £9million cryptocurrency scam. A 17-year-old from Walsall, West Midlands, is also still under investigation in relation to the gang's hacks, which include an attack on MGM Resorts and Caesars Entertainment in 2023. A source close to the case told The Sun: "King Bob ran operations from America while the FBI says his main contact in Europe was Buchanan. 'They were both major players in the Scattered Spiders communicating across the pond, mainly via Telegram. 'Smart kids but not smart enough to evade the authorities. The law was always going to catch up with them.' Marks & Spencer are this week battling to keep stores open after their systems were infiltrated over Easter weekend. Online deliveries have been suspended and customers face empty shelves as the retail giant runs out of booze, Percy Pigs and Colin the Caterpillar sweets and cakes. NSA warns cellphone users to change 'dangerous' message setting now or risk device being 'cloned' – it takes 3 clicks Earlier this week the Co-op was forced to shut down part of its IT system after hackers tried to hijack its systems and Harrods also reported an attempted breach. It's not yet known if they are related to the M&S cyber attacks. Experts say underground collective Scattered Spider - made up of a loose band of teenagers in America and the UK - are the most likely culprits. The group, thought to have an army of 1,000 hackers worldwide, have been behind major heists that have seen companies blackmailed for millions. Their most daring raid came two years ago when MGM and Caesars paid £11.2million in ransom to get card payment systems, hotel room keys, slot machines and ATMs back up and running. 7 7 They specialise in ransomware - a type of attack designed to steal information or disable information in exchange for cash. The group, which also tracks by the names of UNC3944, Oktapus, Starfaud and Scatter Swine, made a name for itself through the audacity of its ambitious schemes. They have been known to pose as IT staff to trick workers into handing over login details and one-time passwords which allow them to gain access to systems. They also practice a con called SIM swapping which involves persuading mobile carriers to reassign your number to a new phone card to steal information. Buchanan and music leaker Noah Urban, now 20, were arrested alongside three other Scattered Spider members last year as part of a FBI operation to take down a £9million cryptotheft operation. Victims were told various crypto accounts would be shut down and directed to a legitimate-looking website where their cash vanished. Minion nickname Urban, who took his nickname from a Minion in the Despicable Me film series, was arrested at an Airbnb in Palm Coast, Florida, where he was staying under a different name. Cops say he tried to wipe his computer and social media history during a raid. He last month pleaded guilty to wire theft and identity fraud in Florida and is expected to soon be jailed for more than 40 years. He has also been ordered to pay more than £10million compensation to 59 victims. The teenager was later unmasked as the hacker behind major record company leaks including songs from Ariana Grande's album Eternal Sunshine and Playboi Carti's songs Celine and She Might. 7 7 In a May 2023 police interview Urban said he had made 'millions' from fraud - and lost most of it on online gaming sites despite living in the posh neighbourhood of Cypress Knoll in Palm Coast, where properties rent for more than £1000 a month. Prosecutors have linked Urban's illegal activities to Tyler Buchanan, who was arrested at Mallorca airport in Spain last year as he tried to board a plane to Naples. According to US court documents, when Police Scotland raided Buchanan's home, they found 'approximately 20 devices' and browser history allegedly showed he registered websites used by the Scattered Spider - including one called NameCheap. Federal officers obtained records from Virgin Media which showed NameCheap was leased by Buchanan for several months. Court paperwork also claims he moderated a Telegram channel used by the group . If convicted of wire fraud and identity theft, Buchanan could face decades in a US jail alongside co-accused Urban and three others, aged 20 to 25. The Scattered Spiders are part of a bigger group of online hackers known as The Com. Last month we told how the toxic band of teenage predators coerce young girls into cutting themselves and sending explicit pictures, with some victims even encouraged to take their own lives. Young girls have been encouraged to cut Nazi and occult emblems into their skin by the network, mainly made up of alienated teenage boys aged 14 to 17 brought together by the internet. Crime takeaway Many of The Com boast about their hacking successes and one teenager managed to steal enough cryptocurrency 'to buy a luxury yacht.' Martin Ramsell, intelligence officer for the National Crime Agency - the UK's answer to the FBI - told us: 'Our domestic hackers are nowhere near as sophisticated as some of the overseas organisations and a bit more opportunistic. 'They are young but quite capable of finding a way into a network and, one inside, they know how to move around, where to look, what to steal and how to try erase their traces. 'I know there are lads with millions in cryptocurrency, enough to buy a luxury yacht, but it's not easy to spend and they just end up buying sneakers and UberEats.' Paul Sibenik, CEO of international firm Cryptoforensic Investigators, which has investigated cases related to Scattered Spider, told The Sun how the group blackmails companies by disabling systems - then offering to sell back an encryption key to unlock them. How M&S was hit by Scattered Spider By James Flanders, Chief Consumer Reporter M&S shoppers are facing empty shelves as the retailer struggles to manage the ongoing fallout from a huge cyber attack. This comes after the retailer's announcement last Friday confirming the suspension of all online orders, leaving customers unable to make purchases through its website. ince then, shoppers have reported coming across "completely empty" shelves in M&S food halls. Staple items including bananas, fish, and the iconic Colin the Caterpillar cakes have even become hard find in some sites. At one store, The Telegraph saw signs posted on hot food counters stating they were "temporarily closed". The notice read: "Due to technical issues, we aren't able to offer these products at the moment." When questioned, staff suggested that the supply disruptions were connected to a cyber attack. An M&S spokesperson said: "As part of our proactive management of the incident, we took a decision to take some of our systems temporarily offline. "As a result, we currently have pockets of limited availability in some stores. "We are working hard to get availability back to normal across the estate." He said personal information is sold through the dark web or openly sold on sites such as notorious hacking platform OGUsers. Paul said: 'The extortion isn't just about hackers saying 'hey, you pay us the money and you'll get access to your system back. 'The criminals often threaten to leak the private data of customers if companies don't pay up. 'There are hacker forums where this type of data is advertised to other attackers and people's personal information is openly swapped. 'There are multiple incentives to get companies to pay; access to their own data system, preventing the deletion of data and avoiding a data breach, which could cost them additional money in lawsuits from customers.'
