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SBS Transit Rail puts its trust in 6Sense
SBS Transit Rail puts its trust in 6Sense

Business Times

time16-05-2025

  • Business
  • Business Times

SBS Transit Rail puts its trust in 6Sense

[SINGAPORE] The Republic's public transport system is renowned worldwide for its reliability, efficiency and seamless connectivity – a vital backbone supporting the city-state's bustling urban life. As the demands on this network continue to grow, SBS Transit Rail is pushing the boundaries of operational excellence with Project 6Sense. This innovative, data-driven solution is designed to ensure that the North East Line (NEL) and Downtown Line (DTL) deliver consistently smooth journeys for more than a million commuters every day. By harnessing advanced analytics and artificial intelligence (AI), Project 6Sense exemplifies how Singapore continues to set new standards in public transportation management and commuter experience. The development of Project 6Sense followed a meticulous design-thinking process. SBS Transit's data analytics team began by empathising with the operations team, understanding the challenges they faced when dealing with train faults. They also recognised the limitations of traditional methods, which involved manually collecting and processing data from disparate sources, and embarked on a journey to create a comprehensive, automated solution. The team identified the need for a unified platform that could automate data retrieval and processing. Through ideation, they developed data pipelines to streamline data processing according to user needs. Prototypes of the dashboard were created in Power BI and rigorously tested before user acceptance testing was conducted using historical train incidents. The data-driven dashboard offers a holistic view of the health status of individual trains across the entire fleet, and categorises trains into four health statuses: healthy trains, trains on watch list, trains with a high false alarm rate and at-risk trains.

LTA working with rail operators to identify ‘root causes' of recent MRT delays; Singapore's economy grew 4.4% in 2024: Singapore live news
LTA working with rail operators to identify ‘root causes' of recent MRT delays; Singapore's economy grew 4.4% in 2024: Singapore live news

Yahoo

time14-02-2025

  • Automotive
  • Yahoo

LTA working with rail operators to identify ‘root causes' of recent MRT delays; Singapore's economy grew 4.4% in 2024: Singapore live news

Hello to all our readers, Yahoo Singapore will be bringing you live news updates today. The Land Transport Authority (LTA) says it is working with with rail operators SMRT and SBS Transit "to improve their incident response and identify the root causes" of the recent delays on the North-South Line (NSL), North East Line (NEL) and Circle Line (CCL) seen over a five-day period in February. LTA says the three incidents are unrelated. Read more in our live blog below, including the latest local and international news and updates. The Land Transport Authority (LTA) says it takes a 'serious view' of the recent spate of delays on Singapore's train lines in February. The North-South Line (NSL), North East Line (NEL) and Circle Line (CCL) were all hit with incidents over a span of five days leading LTA to issue a statement on Thursday evening (13 February) that 'it is working with rail operators SMRT and SBS Transit to improve their incident response and identify the root causes.' On 7 February, an engineering vehicle broke down at a railway crossing in Bishan Depot at around 5.15am. The blockage prevented trains leaving Bishan depot to serve the NSL which forced SMRT to redirect some trains serving the East-West Line (EWL), causing delays. When SMRT tried to move the stalled vehicle using a rescue train, some of the wheels of the engineering vehicle came off the rails. LTA mirrored a previous SMRT statement that the situation was 'completely different' from the massive EWL incident in September last year 'where an empty train derailed while it was returning to the depot.' Service on the EWL line was disrupted for six days during this event last year. On 10 February, a signalling fault was reported at 6.08am near Buangkok station causing trains to travel slower on the NEL – normal train services resumed progressively from 8.00am. 'Preliminary investigations indicate that the incident was due to a fault in the signalling equipment, caused by a malfunctioning electronic card,' said LTA. SBS Transit replaced the malfunctioning electronic card while the malfunctioning component has been sent to the system manufacturer for further examination. On 11 February, the CCL also saw delays during morning peak hour as the result of a signalling fault between Paya Lebar and Marymount stations at 8.15am. The fault caused a power trip affecting 17 trains. After SMRT restored operations, they saw the Central Automatic Train Supervision (CATS) System – which regulates the movement of driverless trains – was less responsive than usual and this caused further delays. 'We last experienced this issue on the CATS system in September 2024,' noted LTA which revealed that, with SMRT, they have been working together with the system manufacturer over the past months to develop a software patch. 'The patch is scheduled to be deployed this weekend, following the completion of rigorous testing,' said LTA. The three incidents in February are unrelated. The Land Transport Authority (LTA) says it takes a 'serious view' of the recent spate of delays on Singapore's train lines in February. The North-South Line (NSL), North East Line (NEL) and Circle Line (CCL) were all hit with incidents over a span of five days leading LTA to issue a statement on Thursday evening (13 February) that 'it is working with rail operators SMRT and SBS Transit to improve their incident response and identify the root causes.' On 7 February, an engineering vehicle broke down at a railway crossing in Bishan Depot at around 5.15am. The blockage prevented trains leaving Bishan depot to serve the NSL which forced SMRT to redirect some trains serving the East-West Line (EWL), causing delays. When SMRT tried to move the stalled vehicle using a rescue train, some of the wheels of the engineering vehicle came off the rails. LTA mirrored a previous SMRT statement that the situation was 'completely different' from the massive EWL incident in September last year 'where an empty train derailed while it was returning to the depot.' Service on the EWL line was disrupted for six days during this event last year. On 10 February, a signalling fault was reported at 6.08am near Buangkok station causing trains to travel slower on the NEL – normal train services resumed progressively from 8.00am. 'Preliminary investigations indicate that the incident was due to a fault in the signalling equipment, caused by a malfunctioning electronic card,' said LTA. SBS Transit replaced the malfunctioning electronic card while the malfunctioning component has been sent to the system manufacturer for further examination. On 11 February, the CCL also saw delays during morning peak hour as the result of a signalling fault between Paya Lebar and Marymount stations at 8.15am. The fault caused a power trip affecting 17 trains. After SMRT restored operations, they saw the Central Automatic Train Supervision (CATS) System – which regulates the movement of driverless trains – was less responsive than usual and this caused further delays. 'We last experienced this issue on the CATS system in September 2024,' noted LTA which revealed that, with SMRT, they have been working together with the system manufacturer over the past months to develop a software patch. 'The patch is scheduled to be deployed this weekend, following the completion of rigorous testing,' said LTA. The three incidents in February are unrelated.

Train services on NEL delayed due to signalling fault at Buangkok; DBS gives staff special bonus of $1,000: Singapore live news
Train services on NEL delayed due to signalling fault at Buangkok; DBS gives staff special bonus of $1,000: Singapore live news

Yahoo

time10-02-2025

  • Yahoo

Train services on NEL delayed due to signalling fault at Buangkok; DBS gives staff special bonus of $1,000: Singapore live news

Hello to all our readers, Yahoo Singapore will be bringing you live news updates today. Train commuters travelling on the North East Line (NEL) experienced delays this morning (10 February) after services were impacted by a signalling fault at Buangkok station. The issue was resolved and normal service restored at 8.23am but in earlier updates SBS Transit had advised "additional travel time of about 30 minutes". Monday's development follows swiftly from train delays on Singapore's North-South and East-West MRT lines last Friday (7 February). Read more in our live blog below, including the latest local and international news and updates. There were train woes again for commuters in Singapore as the North East Line (NEL) was hit by delays this morning (10 February). NEL service was delayed due to a signalling fault at Buangkok station. SBS Transit, in a social media update at 7.43am, had advised that an 'additional travel time of about 30 minutes may be expected' for those travelling on the NEL. SBS revised the travelling time to 10 minutes in a later update before announcing at 8.23am that full regular service had resumed. "Free regular and bridging bus services are still available. We are sorry for the inconvenience caused," said SBS. This morning's development follows delays on Singapore's North-South and East-West MRT lines last Friday (7 February) which was caused by a derailed engineering vehicle. There were train woes again for commuters in Singapore as the North East Line (NEL) was hit by delays this morning (10 February). NEL service was delayed due to a signalling fault at Buangkok station. SBS Transit, in a social media update at 7.43am, had advised that an 'additional travel time of about 30 minutes may be expected' for those travelling on the NEL. SBS revised the travelling time to 10 minutes in a later update before announcing at 8.23am that full regular service had resumed. "Free regular and bridging bus services are still available. We are sorry for the inconvenience caused," said SBS. This morning's development follows delays on Singapore's North-South and East-West MRT lines last Friday (7 February) which was caused by a derailed engineering vehicle.

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