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Hans India
2 days ago
- Business
- Hans India
Expert Analyzes Advances in Quality Management and Situational Leadership in Organizational Management
Two areas within the field of Management have undergone radical changes since the second half of the last century. The steps forward became significant to unite efforts for more appropriate management, even though these concepts are still subjects of discussion in both theoretical and practical fields. Thus, Quality Management and Leadership, within People Management, have started to play a central role. Regarding the numbers that illustrate this, it is worth noting that global surveys clearly show organizations' interest in better days within the field of People Management. More than 70% of the organizations surveyed expressed a desire to invest more in what was once simply called Human Resources (HR). Of this total, more than 90% expressed interest in offering training beyond the strategic sectors, such as in the operational field. In relation to Quality Management, the numbers for investments in this area of management are also encouraging. Estimates suggest that by the end of this decade, investments in this area will grow by around 10%. The experience brought by Varun Rana is a perfect example of how the combination of these two disciplines has a lot to offer to the organizational field. It is a misconception to think that the concern with improving in these two aspects is only a reality in the private sector. According to specialists in the field, such as Varun Rana, governments worldwide are increasingly recognizing the need for continuous improvement. This mentality applies both to the management of human resources and to the control of products and services delivered to citizens. "Every project naturally has its leader, whether to calculate each step of the process or to execute those same steps later. Therefore, we can conclude that the entire team shares the same motivation as its leader or the one that the leader has instilled. In the same line of reasoning, quality control is present, regardless of the stage at which the control is entrusted. The final result of the product or service is a direct outcome of the inspiration instilled by those leading the ideas and executions, all shared through collective interaction." Details of the Career Varun Rana is a Quality Management Specialist with experience in manufacturing pharmaceutical and consumer products. He holds a postgraduate degree in Microbiology and has accumulated over 17 years of multifaceted work in leading this type of management. In his home country, India, Varun Rana was awarded the Reckitt Benckiser Appreciation Certificate by the Senior Vice President of the South Asia region. He received this award for his contribution to the product launch project of Nurofen, a pediatric product. The collaboration was deemed significant, and the product launch was considered successful. "Talking about quality control involves team engagement, in addition to the initial motivation already mentioned. Engagement is something more progressive, continuous in the process, and must go beyond motivation. This is yet another point that reinforces the interdependence of these two fields of Management: People Management and Quality Management. You cannot improve the external image of your brand without first getting your own employees to buy into the idea and embrace the project. Therefore, leadership plays a fundamental role when discussing and studying the processes aimed at achieving quality," added the expert. While quality management understood that meeting its goals would improve the company's image and strengthen its competitiveness, the advances in People Management have also left a legacy. In recent decades, there has been a better understanding and implementation of the situational leader concept. In practice, project leaders like Varun Rana explain that leadership models have become more flexible, shaped by each situation, work context, and strategically defined objectives. Another important point is that the merging of ideas has made teamwork truly collective, not just in name, in cases where the leader understood the best path to achieve quality. "The figure of the current leader also paves the way for a more participative routine. Of course, this does not represent the image of a negligent leader who delegates responsibilities haphazardly. However, the quality of the work environment is fully linked to the quality of the final result. And a leader needs to know the best ways to put this into action. Or, at most, the maximum tolerable moment to go back and correct. These are no longer secret formulas, but they remain challenging." Quality as the Main Motto The expert serves as the quality compliance lead for the Reckitt LCC site in the United States. With nearly two decades of experience, he ensures the promotion of a quality culture based on science and risk analysis, in a flexible, innovative, and customer-oriented way. Key elements of his career include transforming the site from a local supply platform to a global supply platform, aimed at securing and maintaining regulatory approvals. To reach this level, he led diverse teams and also spearheaded capacity building and mentoring of teams aligned with the business vision and mission. To highlight this experience, it is important to note that Quality Management in areas like healthcare, where Varun Rana has much of his career, is based on even more stringent control standards. Tools for applying and evaluating methods depend heavily on the project's style, with examples including the Ishikawa Cause-and-Effect Diagram, the PDCA Cycle, and the Pareto Diagram. However, these tools could fill entire chapters on their own.
Sydney Morning Herald
29-05-2025
- Sydney Morning Herald
‘What morons': Erin Patterson's defence team shows Facebook exchange about Simon's family
Latest posts Latest posts 4.41pm Health, hopes and heart emojis: A glimpse into Erin and her father-in-law's private messages By Marta Pascual Juanola The jury has now been shown a series of Signal messages between Don Patterson and Erin Patterson between January 1 and 15, 2022, in which they discussed some of her health issues. 'Sorry to hear about your back problems. Hope and pray it gets better quickly. It was great to chat with the kids this morning,' a message from Don read. Erin replied to thank him for his message and said she had a terrible day the day before. 'We will keep praying that He keeps you all in good health,' Don replied. Erin responded that the only pain relief that seemed to work was Nurofen, but she 'stupidly' ran out. She also messaged Don about COVID-19 cases in Leongatha and Korumburra and warned him to be careful when 'out and about'. 'There's so much virus in our community right now,' she said. In another message, Don also messaged to ask Erin about her health. 'From our … chat this morning, it sounds like the kids had a good time. Hope your health is OK and that they get to the bottom of your problem. Love Don and Gail,' a message from Don read. Erin responded she had had an echocardiogram the day before and that she would keep him updated about the results, to which Don replied with a red heart emoji. 'Oops! You can see we are not too good at IM's [instant messages],' Don wrote. This concludes the evidence for today. We will be back for more tomorrow. 'Simon is probably loving how upset I am about all this': Erin's Facebook exchange with friends By Marta Pascual Juanola Colin Mandy, SC, is continuing to share parts of a Facebook exchange Erin Patterson had with friends. Mandy has now pointed detective Stephen Eppingstall to another message Erin sent the group that was not included in the exhibit tendered by the prosecution, where she said Simon was probably loving how upset she was about the situation. 'I suspect the best thing I can do about it is forget about all of them and live my life. Simon is probably loving how upset I am about all this,' the message read. Another user responded: 'You are human and you have every right to be upset and angry. If he is loving that then that makes him even worse. Hopefully he will have to pay up soon.' 'I am so sorry Erin, it's so f***ng hard when you're not believed or listened to or understood. I went though similar with my ex in-laws,' a second user said. 'What morons': Defence shows Facebook exchange about Simon's family By Marta Pascual Juanola Before breaking for the afternoon, Colin Mandy, SC, switched his line of questioning to a series of Facebook messages sent from his client Erin Patterson to online friends in early December three years ago. Mandy showed Stephen Eppingstall (the lead detective in the mushroom lunch case) a series of messages sent by Erin between December 5 and 9, 2022, in which she discussed her ongoing issues with Simon and his family. The defence barrister has told the court the messages are contained in 186 pages of records, a selection of which has previously been shown to the jury by the prosecution. He has taken Eppingstall to a message from online friend Jenny Hay in response to a message from Erin about a text she had received from Don in which Hay describes Simon's family as 'morons'. 'What morons. Anyway, you weren't asking them to adjudicate, you just wanted them to hear your story,' the message read. 3.31pm Detective questioned on Subway CCTV By Marta Pascual Juanola Continuing his questioning of the detective, Colin Mandy, SC, has now moved to ask Stephen Eppingstall about CCTV footage that shows a red car pulling up and a teenager getting out of a car to walk into a Subway store in July 2023. Eppingstall said there were some discrepancies between the timestamp in the footage and the time bank records provided by Simon Patterson, which showed Erin's son had bought food from the sandwich outlet. 'What I want to suggest to you is that, that's not Erin's [son],' Mandy said. Mandy has now shown the jury an image of Erin's son on July 17, 2023, standing next to Don, followed by a still image for CCTV footage from inside Subway, and another image of Erin's son. 'To me, it looks more like the Subway guy than the first guy,' Eppinstall said about the second image of Erin's son. 'That's a matter for the jury.' Asked how the discrepancies may have occurred, Eppingstall responded: 'I've got no idea'. 3.21pm Lego and laptops: Police search photos shown to jury By Marta Pascual Juanola Staying on the topic of the search of Erin Patterson's home, defence lawyer Colin Mandy, SC, suggests to Stephen Eppingstall (the lead detective on the mushroom lunch case) that a laptop was among some of the items on the shelves of the room at the time of the warrant. The jury has been shown images taken by police during their search of Erin's home on August 5. Among those is a photograph of a computer and Lego room. The photo shows several white shelves covered in Lego figurines and some baskets containing nondescript items. Eppingstall said he couldn't tell what that item is. Mandy: These items were not seized by the police? Eppingstall: If these are laptops, it's the first time I'm hearing about these items. 3.16pm What police seized from Erin Patterson's home By Marta Pascual Juanola After a break for lunch, Erin Patterson's lawyer, Colin Mandy SC, has restarted his cross-examination of the lead detective on the mushroom case – Stephen Eppingstall. He is asking him about the search warrant police executed at Patterson's home in Leongatha on August 5, 2023. Eppingstall said Erin was allowed to walk around the house under the supervision of an officer and was permitted to use her phone to make arrangements for her children. 'We allowed her to retain her phone, she had arrangements to make in regards to her children,' he said. Eppingstall said Erin was also allowed to call a lawyer on her own in a TV room for a period of about 20 to 25 minutes. The jury heard the phone call lasted for about 14 minutes. Eppingstall said police seized several electronic devices from the house, but did not take phone A into their possession. Phone B, he said, was kept in his locker in the police building. Asked by Mandy where there were electronic devices that had not been seized at the time, Eppingstall said police seized 'everything that we saw'. 'The goal was to take any electronic devices that we saw,' Eppingstall said. Police returned to search Erin's house for a second time on November 2, 2023. 1.01pm Defence lawyer continues questioning By Marta Pascual Juanola Erin Patterson's lawyer continues questioning the lead homicide detective on the mushroom case. Colin Mandy, SC, has now taken Stephen Eppingstall to a screenshot of the iNaturalist website that he took as part of his investigations for the case in December 2024. Eppingstall agrees the website would have looked differently in 2022 to what it did when he took a screenshot in 2024, and could not answer whether developers would have changed the layout and format. Mandy: Other than the fact that's a page with the same URL, you don't have any evidence as to what the landing page of that URL was in May 2022 or if it was this landing page in 2022, whether any of the details contained on it were the same. Eppingstall: No. Mandy: And you would expect the number of observations would have been different? Eppingstall: Yes. Mandy: And the placement of the little squares would have been different. Eppingstall: Yes, sir. 12.38pm Detective quizzed on Simon's phone data By Marta Pascual Juanola and Erin Pearson Erin Patterson's lawyer Colin Mandy, SC, is now continuing his questioning of the lead homicide detective on the mushroom case. He asks Stephen Eppingstall about the phones he acquired and searched during his investigation. The detective confirmed he had met with Simon Patterson on August 6, 2023, who had provided Don and Gail's mobile phones as well as his own mobile phone. Eppingstall explained he was unable to download the contents of Simon's mobile phone on the day, so he handed the phone back to Simon, who returned on September 12, 2023, to have the phone downloaded. ″He indicated that he recently changed his handset,' Eppingstall said. Eppingstall said he was not aware of when he had changed handsets. The jury has been shown a police form relating to the download that shows police had conducted a 'full file system' extraction 'by consent' around 10am and around 106 GB of data extracted. Eppingstall said he had only asked for messages and obtained 70 pages worth of messages extracted from the mobile phone. 'It wasn't a lot of data,' Eppingstall said. The jury heard there were multiple Signal groups that Erin and Simon used to communicate, including one that included the broader Patterson family. Members from the Patterson family laughed and smiled in court when Eppingstall said a search of Don Patterson's phone didn't uncover much. 'It was fairly empty, I dont think he used the phone much, that's my recollection. sir,' the witness said. 12.20pm Diet books and media interest: Detective questioned by Patterson's defence lawyer By Marta Pascual Juanola and Erin Pearson After a brief morning break, Erin Patterson's defence lawyer Colin Mandy, SC, continues his cross-examination of Eppingstall. Erin Patterson, 50, is dressed in a paisley print shirt today. More than a dozen members of the Patterson and Wilkinson family are seated across two rows, sitting shoulder to shoulder with members of the homicide squad, some of whom worked on this case. Mandy starts by asking Eppingstall about Erin's purchases on the online site Booktopia. Eppingstall says that receipts showed a large number of the books she had purchased related to diets. Mandy then asks Eppinstall about the way Victoria Police handled the media interest in the case. Eppingstall agrees he was aware from early on that there was a significant interest in the case. The jury heard that by August 1, 2023, Victoria Police had provided holding lines for the media. 'They are the short blurbs that go to out to media to let them know the basic details of an incident,' Eppingstall said. By August 4, 2023, Eppingstall was updating the media unit on the progress of the investigation. Reporting by the media started the following day, August 5, 2023, the court heard. The jury heard that Victoria Police put out a media release the following day, August 6, 2023, that confirmed to the media that the homicide squad was involved in investigating the deaths. The following day, there was a press conference involving Victoria Police's Dean Thomas. By that time, the court heard that the media was already camped out at Erin's address, including inside her property. 11.41am Day 22 in photos By Jason South Award-winning photographer Jason South is in Morwell. Here are some of the photos he took this morning:
Evening Standard
19-05-2025
- Health
- Evening Standard
I'm the office pharmacist: these are the best pouches and containers for storing meds
This is the Swiss Army Knife of home first-aid kits: compact, yes, but bursting with well-organised essentials including bandages, antiseptic wipes, scissors, tweezers and even a digital thermometer. It's a godsend for anyone who wants to be properly prepped without schlepping an entire Boots aisle around in their bag. It's also great for mixing and matching – swap out the bandages and tweezers you don't need on the daily for Imodium and Nurofen instead.
The Guardian
23-04-2025
- Business
- The Guardian
Reckitt Benckiser shares fall as investors prepare for Trump tariff impact
Shares in the maker of Dettol and Nurofen slid 6% on Wednesday as investors braced for the impact of Trump's tariffs. The FTSE 100 consumer goods business Reckitt Benckiser, which is based in Slough and makes products including Durex condoms and Harpic bleach, said it was 'closely monitoring' the evolving situation around trade tariffs and possible effects on its supply chain. But its share price dropped 6% in early trading on Wednesday after senior management warned volatile market conditions could affect the sale of its lagging cleaning products business. The group has put its Essential Home division, which includes brands such as Cillit Bang and Air Wick, up for sale. Net revenue in this part of the business dropped by 7% on a like-for-like basis in the first three months of the year to £482m, compared with a 3% rise in the core part of the group. The chief executive, Kris Licht, told analysts in an investor call that while the company was encouraged by buyer interest expressed in the business, 'we recognise that market conditions may impact this timeframe'. Chris Beckett, of the fund management business Quilter Cheviot, noted that difficult market conditions could make it difficult for potential buyers to raise money to buy the business, 'especially for private equity firms trying to raise finance in the current bond market'. Elsewhere, the chemicals maker Croda's shares jumped by as much as 9% on Wednesday after it said it would pass higher costs associated with tariffs on to its customers. The FTSE 100 company, which sells chemicals to other businesses for a huge variety of consumer goods such as skin cream, shampoo and suntan lotion, said that while its local manufacturing and procurement model was well balanced and helped limit its direct exposure to tariffs, it would apply a 'tariff surcharge' to cover any further incremental costs. The comments, combined with a reported 9% rise in revenue at constant currency to £442m, sent Croda to the top of the FTSE 100's biggest risers on Wednesday. The chemical specialist said it recognised that the political and economic environment was now 'less predictable', but it still expected to report an annual adjusted pre-tax profit between £265m and £295m this year. Sign up to Business Today Get set for the working day – we'll point you to all the business news and analysis you need every morning after newsletter promotion While big companies are scrambling to keep up with the potential costs and changing parameters of Trump's trade war, the US administration has now suggested that its tariff standoff with China could de-escalate. On Tuesday, Trump told a White House news conference that high tariffs on goods from China would 'come down substantially, but it won't be zero'. It helped spark a broad rally in global stock markets, with the US blue chip S&P 500 index rising by 2.5%. The rally also spread to Europe on Wednesday, with the UK's FTSE 100 index up 1.4%.
RTÉ News
23-04-2025
- Business
- RTÉ News
Reckitt misses first-quarter like-for-like sales estimates
Reckitt, the maker of Dettol and Lysol cleaning products, has today missed first-quarter like-for-like net sales growth estimates, as fewer people bought its products in Europe and North America. The company maintained its full-year outlook and expects like-for-like net sales growth of 2%-4%. Reckitt's first-quarter like-for-like net sales rose 1.1%, a smaller increase than the 1.4% growth analysts had expected in a company-supplied poll. Price/mix, a metric that reflects how much Reckitt sold its products for, rose 3%, and volumes declined 1.9%. Analysts expected price/mix to rise by 1.3% and volumes to be flat. The company, whose other products include Nurofen tablets, cold remedy Lemsip and Durex condoms, said it is "closely monitoring the evolving situation around global tariffs and the potential impacts on our supply chain and cost base."
