Latest news with #Nylas'
Yahoo
27-05-2025
- Business
- Yahoo
Coforge and Nylas Partner to Revolutionize Salesforce Customer Scheduling and Communication
GREATER NOIDA, India, May 27, 2025--(BUSINESS WIRE)--Coforge Limited (NSE: COFORGE), a global digital services and solutions provider, today announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the Salesforce ecosystem. This collaboration brings together Nylas' advanced communication infrastructure and Coforge's deep Salesforce consulting expertise to deliver an integrated, intelligent solution—enabling organizations to streamline scheduling, automate customer communications, and enhance CRM performance through personalized, data-driven interactions. By integrating Nylas' secure and scalable email, calendar, and scheduling APIs directly into Salesforce, Coforge is enabling enterprises to automate and enrich customer interactions with precision and ease. The solution supports seamless appointment scheduling, centralized communication management, and intelligent workflow automation—reducing operational friction, enhancing team productivity, and elevating customer satisfaction. Franchise businesses face significant communication and operational challenges due to a lack of integrated solutions connecting franchisors with franchisee owner/operators. The absence of seamless, bi-directional meeting scheduling tools hampers engagement and collaboration, especially as franchisees often operate independently on separate email systems making it difficult for parent companies to access calendars for scheduling. This strategic solution addresses the gap by offering a scalable, Salesforce-integrated tool tailored for franchise management. It empowers franchisors and franchisees to bridge communication divides, streamline scheduling, and enhance operational efficiency—all within the familiar Salesforce ecosystem. On this partnership, John Speight, EVP, EU Geo Business Leader and Customer Success Officer, Coforge said "This collaboration reflects our commitment to delivering intelligent, outcome-driven solutions for modern enterprises, by embedding Nylas' capabilities into Salesforce, we are equipping organizations with smarter scheduling, richer insights, and automation-led communication workflows that transform their CRM into a strategic growth enabler." "We are thrilled to partner with Coforge to bring the power of Nylas' communication APIs to the Salesforce ecosystem," said Christine Spang, Co-Founder & CEO, Nylas. "This collaboration will empower businesses to transform their customer communication and scheduling processes, delivering exceptional experiences that drive growth." About Coforge Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on select industries, a deep domain understanding of the underlying processes of those industries and partnerships with leading technology platforms, enables Coforge to be a trusted partner of its clients in their transformation initiatives. Coforge leads with its Product Engineering approach and leverages AI, Cloud, Data, Integration and Automation technologies to transform businesses into intelligent, high growth enterprises. Coforge has 30 global delivery centers and is present in 23 countries. Learn more at About Nylas: Nylas is a leading communications API platform, empowering developers to embed email, calendar, and contacts into applications securely and at scale. Used by over 100,000 developers globally, Nylas helps businesses simplify complex communication workflows and deliver exceptional user experiences. Learn more at View source version on Contacts For further information contact:Santanu Bhattacharya, PR & Communications at CoforgeSantanu.B@
Business Wire
27-05-2025
- Business
- Business Wire
Coforge and Nylas Partner to Revolutionize Salesforce Customer Scheduling and Communication
GREATER NOIDA, India--(BUSINESS WIRE)-- Coforge Limited (NSE: COFORGE), a global digital services and solutions provider, today announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the Salesforce ecosystem. This collaboration brings together Nylas' advanced communication infrastructure and Coforge's deep Salesforce consulting expertise to deliver an integrated, intelligent solution—enabling organizations to streamline scheduling, automate customer communications, and enhance CRM performance through personalized, data-driven interactions. By integrating Nylas' secure and scalable email, calendar, and scheduling APIs directly into Salesforce, Coforge is enabling enterprises to automate and enrich customer interactions with precision and ease. The solution supports seamless appointment scheduling, centralized communication management, and intelligent workflow automation—reducing operational friction, enhancing team productivity, and elevating customer satisfaction. Franchise businesses face significant communication and operational challenges due to a lack of integrated solutions connecting franchisors with franchisee owner/operators. The absence of seamless, bi-directional meeting scheduling tools hampers engagement and collaboration, especially as franchisees often operate independently on separate email systems making it difficult for parent companies to access calendars for scheduling. This strategic solution addresses the gap by offering a scalable, Salesforce-integrated tool tailored for franchise management. It empowers franchisors and franchisees to bridge communication divides, streamline scheduling, and enhance operational efficiency—all within the familiar Salesforce ecosystem. On this partnership, John Speight, EVP, EU Geo Business Leader and Customer Success Officer, Coforge said 'This collaboration reflects our commitment to delivering intelligent, outcome-driven solutions for modern enterprises, by embedding Nylas' capabilities into Salesforce, we are equipping organizations with smarter scheduling, richer insights, and automation-led communication workflows that transform their CRM into a strategic growth enabler.' 'We are thrilled to partner with Coforge to bring the power of Nylas' communication APIs to the Salesforce ecosystem,' said Christine Spang, Co-Founder & CEO, Nylas. 'This collaboration will empower businesses to transform their customer communication and scheduling processes, delivering exceptional experiences that drive growth.' About Coforge Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on select industries, a deep domain understanding of the underlying processes of those industries and partnerships with leading technology platforms, enables Coforge to be a trusted partner of its clients in their transformation initiatives. Coforge leads with its Product Engineering approach and leverages AI, Cloud, Data, Integration and Automation technologies to transform businesses into intelligent, high growth enterprises. Coforge has 30 global delivery centers and is present in 23 countries. Learn more at About Nylas: Nylas is a leading communications API platform, empowering developers to embed email, calendar, and contacts into applications securely and at scale. Used by over 100,000 developers globally, Nylas helps businesses simplify complex communication workflows and deliver exceptional user experiences. Learn more at
Business Upturn
27-05-2025
- Business
- Business Upturn
Coforge and Nylas partner to streamline customer engagement in Salesforce
By Aman Shukla Published on May 27, 2025, 09:57 IST Coforge Limited, a global digital services and solutions provider, has entered a strategic partnership with Nylas, a communications API provider, to improve customer engagement and operational workflows within the Salesforce platform. This collaboration combines Nylas' communication infrastructure with Coforge's Salesforce consulting experience to offer businesses a unified, intelligent solution for managing customer interactions. By integrating Nylas' email, calendar, and scheduling APIs directly into Salesforce, the partnership enables enterprises to automate key communication processes and centralize their scheduling functions. The solution is designed to reduce manual intervention, streamline workflows, and improve CRM performance through personalized, data-driven engagement. A major focus of this initiative is addressing the communication and scheduling inefficiencies faced by franchise businesses. These organizations often struggle with fragmented communication between franchisors and franchisees due to disparate systems. The absence of synchronized scheduling tools complicates coordination and affects overall productivity. The integrated solution aims to solve these challenges by providing a Salesforce-native platform that supports bi-directional scheduling and unified communication management. It enables franchisors and franchisees to connect more effectively, ensuring timely coordination without the need for third-party tools or disjointed systems. This enhances day-to-day operations while maintaining the integrity and familiarity of the Salesforce environment. With this partnership, Coforge and Nylas are delivering a targeted solution for industries that rely heavily on distributed teams and consistent customer engagement, streamlining operations and improving efficiency across the board. Aman Shukla is a post-graduate in mass communication . A media enthusiast who has a strong hold on communication ,content writing and copy writing. Aman is currently working as journalist at
Business Standard
27-05-2025
- Business
- Business Standard
Coforge announces strategic partnership with Nylas
To offer scalable Salesforce-integrated tool tailored for franchise management Coforge announced a strategic partnership with Nylas, a leading provider of communications APIs, to redefine customer engagement and operational efficiency within the Salesforce ecosystem. This collaboration brings together Nylas' advanced communication infrastructure and Coforge's deep Salesforce consulting expertise to deliver an integrated, intelligent solutionenabling organizations to streamline scheduling, automate customer communications, and enhance CRM performance through personalized, data-driven interactions. By integrating Nylas' secure and scalable email, calendar, scheduling, and meeting bot APIs directly into Salesforce, Coforge is enabling enterprises to automate and enrich customer interactions with precision and ease. The solution supports seamless appointment scheduling, centralized communication management, and intelligent workflow automationreducing operational friction, enhancing team productivity, and elevating customer satisfaction. Franchise businesses face significant communication and operational challenges due to a lack of integrated solutions connecting franchisors with franchisee owner/operators. The absence of seamless, bi-directional meeting scheduling tools hampers engagement and collaboration, especially as franchisees often operate independently on separate email systems making it difficult for parent companies to access calendars for scheduling. This strategic solution addresses the gap by offering a scalable, Salesforce-integrated tool tailored for franchise management. It empowers franchisors and franchisees to bridge communication divides, streamline scheduling, and enhance operational efficiencyall within the familiar Salesforce ecosystem.
Yahoo
01-05-2025
- Business
- Yahoo
Nylas Launches Notetaker API: Setting a New Standard for Embedded Meeting Intelligence
SAN FRANCISCO, May 01, 2025--(BUSINESS WIRE)--Nylas, the communications API platform trusted by thousands of developers worldwide, today announced the launch of its Notetaker API, a powerful new way to embed AI-powered meeting capture, transcription, and summarization into any application, with full calendar integration and built-in workflow automation. With Notetaker, developers can go far beyond basic call recording. The API is designed to help teams automatically capture, organize, and act on information from meetings — all while leveraging the broader Nylas platform to bring deep context and smart scheduling logic to every interaction. "The future of meetings isn't just about recording what happened — it's about making those insights instantly useful across your tools and workflows," said Christine Spang, CEO of Nylas. "With Notetaker, developers can deliver that experience out of the box while also leveraging our email, calendar, and contacts APIs." From Calendar to Call — and Beyond Notetaker is a developer-first solution built for modern productivity, sales, recruiting, and internal tools. Whether joining a meeting ad-hoc or through scheduled calendar events, the Notetaker API captures the full conversation — and delivers rich, structured data to power summaries, search, analytics, and automation. Key features include: Real-time transcription and speaker diarization powered by AssemblyAI Ad-hoc and scheduled meeting joins Secure audio and video recording (.WEBM) Event and calendar sync, enabling smart routing logic Automatic reschedule handling and meeting updates Flexible deployment as a standalone API or integrated with the Nylas platform By combining Notetaker with Nylas' Calendar API, developers can build experiences that automatically detect and join the right meetings — external vs. internal, 1:1s vs. team syncs — and trigger downstream workflows without manual configuration or constant oversight. Built for Builders The Notetaker API is available as both a standalone product and as part of the broader Nylas platform. This flexibility makes it easy for teams to get started quickly, while unlocking powerful functionality as they scale. Whether you're embedding meeting summaries into your product, building searchable knowledge hubs, or enabling smarter sales and recruiting workflows, Notetaker is designed to give developers everything they need — and nothing they don't. Get Started The Notetaker API is now available in public beta. Developers can get started today at: For media inquiries, demos, or early access to new capabilities, contact press@ About Nylas Nylas is a developer-first platform that helps teams build intelligent communications and scheduling features with ease. From calendar and email APIs to AI-powered tools like Notetaker, Nylas powers the infrastructure behind modern productivity and collaboration experiences. View source version on Contacts press@
