Latest news with #OadhanLynch
Yahoo
2 days ago
- Business
- Yahoo
GameStop Nintendo Switch 2 customers hit with punctured screens after store employees staple receipts to the box (Updated)
When you buy through links on our articles, Future and its syndication partners may earn a commission. Nintendo's highly anticipated Switch 2 arrives today, but for some, the launch is bittersweet. Some units from GameStop have reportedly been damaged by staples responsible for holding store receipts onto the boxes. Several customers have gone to X to report the issue, noting that the staples are puncturing through the Switch 2's thin packaging material and damaging the console's screen. One such customer, Oadhan Lynch, stated on X that Gamestop "stapled the receipt for me and my friends' Switch 2s to the box." Another from Rudeboy on X stated, "Hello! My switch 2 has staple holes in the screen. They stapled the receipt to the box at 1756 Forest Ave, Staten Island, NY 10303 and it damaged the screen." Most of the reports appear to be coming from the aforementioned GameStop location in New York. No one knows the full extent of the damage, but a since-deleted Reddit post allegedly stated that Gamestop (presumably the New York location) had its entire pre-launch batch of Switch 2s damaged by staples. Thankfully, the affected Switch 2s appear to be fully functional, with several customers posting images on X of their stapled Switch 2s working fine except for having two tiny holes pierced into the LCD panel. Regardless, we can expect GameStop and Nintendo to provide replacements as soon as possible. However, shipping replacements could take a while. Not only is the Switch 2 in high demand, but the new console is also more expensive to produce and significantly more expensive to repair than the original Switch. Replacement parts for the Switch 2 are allegedly 92% more expensive in Japan compared to the prior version. The Nintendo Switch 2 went on sale earlier today at its $449.99 MSRP, but most US-based retailers have allegedly run out of stock. Stock will vary depending on the retailer and store location. For example, my local Target in Georgetown, Texas, has 2 units available at the time of writing, but the Target in Round Rock, 11 miles away, is already out of stock. The new console is Nintendo's latest iteration of the Switch, featuring a bigger LCD high refresh rate (120Hz) screen, an all-new custom Nvidia chip with ray tracing and DLSS support, and upgraded Joy-Cons 2 joysticks that can transition to mimic a PC June 5, 4 p.m. ET — This story was updated to correct the type of panel used on the Switch 2. We regret the error. Follow Tom's Hardware on Google News to get our up-to-date news, analysis, and reviews in your feeds. Make sure to click the Follow button.
USA Today
3 days ago
- Entertainment
- USA Today
Gamers complain after receiving damaged Nintendo Switch 2 consoles from NY GameStop
Gamers complain after receiving damaged Nintendo Switch 2 consoles from NY GameStop A GameStop spokesperson told USA TODAY the damages were isolated to a single store in Staten Island, New York. Show Caption Hide Caption Nintendo Switch 2 is finally here with a new Mario Kart game The new Nintendo Switch is now available. It retails for $449.99, and is expected to sell out fast due to heavy pre-order volume and low retail stock. Some fans who got their hands on the highly anticipated Nintendo Switch 2 had their excitement deflated as multiple customers complained that their new console came out of the box damaged. Reports of this issue were shared across X and Reddit, mainly from consumers who said they bought the device from a GameStop in New York that had stapled receipts to the Nintendo Switch 2 packages and subsequently punctured the console screens. 'GameStop stapled the receipt for me and my friends Switch 2s to the box,' wrote X user Oadhan Lynch, sharing a series of pictures of the device after it had been opened. 'Genuinely insane now I'm gonna have to wait 3 months for the restock. And yes we were there for the midnight release so I bet everyone in this line is gonna have this same issue.' A GameStop spokesperson told USA TODAY: "These occurrences were isolated to a single store in Staten Island, NY. The affected customers − who represented a very small fraction − were swiftly given replacements." Lynch wrote in an updated X post on Thursday, June 5, that GameStop had "made things right" by providing replacements to those around New York and New Jersey who bought the damaged Nintendo Switch 2 consoles. Nintendo working to ensure retailers have 'ample supply' of Switch 2 The Nintendo Switch 2 was released on Thursday, June 5, for $449.99, with bundles including the new "Mario Kart World" also available for $499. Fans waited in long lines across the country for a chance to buy the console, which is the successor of the uberly popular original Switch, the second-highest selling device in Nintendo's history, selling more than 152 million units, CNBC reported. The high demand for the console did lead to a shortage that Nintendo says should be temporary, according to CNBC. 'We've been working really closely with our retail partners to ensure there's ample supply for not only the launch weekend, but well beyond,' Nintendo President and COO Doug Bowser told CNBC at the midnight launch party for the product at Nintendo's store in New York's Rockefeller Center. Jonathan Limehouse covers breaking and trending news for USA TODAY. Reach him at JLimehouse@
NBC News
4 days ago
- Entertainment
- NBC News
GameStop investigating customer claims that some Nintendo Switch 2 screens were damaged
Video game retailer GameStop said Thursday that it is investigating claims made by some customers that they received damaged Nintendo Switch 2 consoles. In multiple social media posts across X and Reddit, some consumers reported an issue where it appeared a GameStop in New York had stapled receipts to their Switch 2 packages and punctured the console screens. 'GameStop stapled the receipt for me and my friends Switch 2s to the box, FML,' wrote X user Oadhan Lynch, sharing a series of pictures of the product after it had been opened. 'Genuinely insane now I'm gonna have to wait 3 months for the restock. And yes we were there for the midnight release so I bet everyone in this line is gonna have this same issue.' GameStop is 'investigating this as we speak and will make the customers whole,' a spokesperson for the retailer said in an email to NBC News. By Thursday afternoon, Lynch, who did not respond to a request for comment, shared an update on X that the store had 'made things right' by sourcing 'around NY and NJ to provide replacements to everyone who this happened to.' NBC News has reached out to others who made similar claims on social media. The consumer reports, which appear to be regionally isolated, come as gamers continue to rush to get their hands on the coveted Nintendo console, which was released Thursday. The base device sells for $449.99, or gamers can shell out $499 for the console and the new Mario Kart World. Prices didn't deter fans and gamers who waited in long lines at stores across the country. The original Switch was released eight years ago, and the hype for a new console has continued to grow in recent years. But some vying to get the Switch 2 may have a longer wait than expected, with some shortages already being reported just hours after the console's official release. 'We've been working really closely with our retail partners to ensure there's ample supply for not only the launch weekend, but well beyond,' Nintendo President and COO Doug Bowser told CNBC at the midnight launch party for the product at Nintendo's store in New York's Rockefeller Center. Others online said their Walmart orders were canceled just hours before they were due to be delivered. Some said Target was still 'preparing to ship' their orders. At the launch event, Bowser told CNBC that he encourages those who weren't able to snag a Switch 2 during the preorder period to contact their local retailer, adding that the company is continuing to work with the stores 'to replenish through that launch period and all the way into the holiday period.' In its sales forecast last month, Nintendo said that it expects to sell 15 million units of the Switch 2 console in the fiscal year ending March 2026, CNBC reported. Those who were lucky enough to get the product on Day 1 of its launch appear enthusiastic about the new updates, which include a larger, crisper screen and Joy-Cons (controllers) that snap into the side of the screen.
Yahoo
5 days ago
- Entertainment
- Yahoo
Staten Island GameStop Stapled Receipts To Switch 2s And Punctured The Screens Because Nintendo Boxed Them In The Weirdest Way Possible
Imagine you were up at midnight to pre-order the Switch 2. You waited months for the official launch day. Then you waited again in line at midnight to be one of the first to pick it up and play the new Nintendo hardware. But as you open it, the long-awaited moment of joy turns to horror as you find that someone stapled the receipt for the Switch 2 to the box and now you have holes in the screen. That's what happened to some unlucky GameStop customers last night in a bizarre turn of events that raises questions about why Nintendo boxed the console the way it did. A thread went viral on the GameStop subreddit last night when someone shared pictures of a receipt stapled to their Switch 2 box that went through the cardboard and damaged their console. 'Midnight release went bad for me,' it read. The pictures showed the receipt stapled to the front of the box, the puncture holes it left in both the cardboard and the plastic wrap, and the ensuing dents in the Switch 2's screen. The GameStop in question was reportedly located in Staten Island, New York. Like at most of the company's stores, the midnight launch brought out tons of Nintendo fans excited to be some of the first in the world to go hands-on with the new hardware. It's unclear if the stapling was being done by everyone at the store or just one person, and how many people were ultimately affected. Other users who were at the event shared similar horror stories, though. 'GameStop stapled the receipt for me and my friends Switch 2s to the box, FML,' Oadhan Lynch posted on X. 'Genuinely insane now I'm gonna have to wait 3 months for the restock. And yes we were there for the midnight release so I bet everyone in this line is gonna have this same issue.' Another customer from the same location who faced a similar situation commiserated with them in the comments. While stapling anything to a video game console box is unnecessary and lowkey unhinged, anyone working a console midnight launch at GameStop is probably part-time and making barely $15 an hour, especially as store closures and high turnover have continued to hollow out more seasoned staff. For many employees across the company at thousands of locations, this was probably the first console launch they'd ever worked through. It was certainly the biggest. Nintendo, on the other hand, has experience not just with launching new consoles but boxing and shipping hundreds of millions of them all around the world. So it should be noted that it's equally wild that the company known for its meticulous attention to detail would box the Switch 2 with the screen facing up and only covered by 1.5cm of light cardboard. I know because I measured. I was surprised by just how exposed the Switch 2 seemed after I unboxed mine last night. The packaging is so thin that even the box falling from a certain height onto the wrong object might be equally damaging. Others were kind of horrified, too. 'You're going to hear about a few damaged screens in the coming days,' one new Switch 2 owner predicted on X. 'They are at risk just being stacked in shipping.' Maybe not. Maybe Nintendo actually did testing on the box layout and found that, for structural reasons not obvious to the naked eye, the Switch 2 remains safe from just about anything that might normally happen to it during transit, except, clearly, someone taking a stapler to it. The consoles can be replaced but the wait will be a pain for those who thought they'd finally gotten their hands on a console that would last them for another eight years. 'Totally killed the excitement of the night,' wrote Oadhan Lynch. It's worth noting that at least some Switch 2 consoles ordered directly from Nintendo came packaged in a second, much sturdier outer box, as contributing editor John Walker discovered when his arrived earlier today. GameStop and Nintendo did not immediately respond to request for comment. . For the latest news, Facebook, Twitter and Instagram.
Yahoo
5 days ago
- Entertainment
- Yahoo
Staten Island GameStop Stapled Receipts To Switch 2s And Punctured The Screens Because Nintendo Boxed Them In The Weirdest Way Possible
Imagine you were up at midnight to pre-order the Switch 2. You waited months for the official launch day. Then you waited again in line at midnight to be one of the first to pick it up and play the new Nintendo hardware. But as you open it, the long-awaited moment of joy turns to horror as you find that someone stapled the receipt for the Switch 2 to the box and now you have holes in the screen. That's what happened to some unlucky GameStop customers last night in a bizarre turn of events that raises questions about why Nintendo boxed the console the way it did. A thread went viral on the GameStop subreddit last night when someone shared pictures of a receipt stapled to their Switch 2 box that went through the cardboard and damaged their console. 'Midnight release went bad for me,' it read. The pictures showed the receipt stapled to the front of the box, the puncture holes it left in both the cardboard and the plastic wrap, and the ensuing dents in the Switch 2's screen. The GameStop in question was reportedly located in Staten Island, New York. Like at most of the company's stores, the midnight launch brought out tons of Nintendo fans excited to be some of the first in the world to go hands-on with the new hardware. It's unclear if the stapling was being done by everyone at the store or just one person, and how many people were ultimately affected. Other users who were at the event shared similar horror stories, though. 'GameStop stapled the receipt for me and my friends Switch 2s to the box, FML,' Oadhan Lynch posted on X. 'Genuinely insane now I'm gonna have to wait 3 months for the restock. And yes we were there for the midnight release so I bet everyone in this line is gonna have this same issue.' Another customer from the same location who faced a similar situation commiserated with them in the comments. While stapling anything to a video game console box is unnecessary and lowkey unhinged, anyone working a console midnight launch at GameStop is probably part-time and making barely $15 an hour, especially as store closures and high turnover have continued to hollow out more seasoned staff. For many employees across the company at thousands of locations, this was probably the first console launch they'd ever worked through. It was certainly the biggest. Nintendo, on the other hand, has experience not just with launching new consoles but boxing and shipping hundreds of millions of them all around the world. So it should be noted that it's equally wild that the company known for its meticulous attention to detail would box the Switch 2 with the screen facing up and only covered by 1.5cm of light cardboard. I know because I measured. I was surprised by just how exposed the Switch 2 seemed after I unboxed mine last night. The packaging is so thin that even the box falling from a certain height onto the wrong object might be equally damaging. Others were kind of horrified, too. 'You're going to hear about a few damaged screens in the coming days,' one new Switch 2 owner predicted on X. 'They are at risk just being stacked in shipping.' Maybe not. Maybe Nintendo actually did testing on the box layout and found that, for structural reasons not obvious to the naked eye, the Switch 2 remains safe from just about anything that might normally happen to it during transit, except, clearly, someone taking a stapler to it. The consoles can be replaced but the wait will be a pain for those who thought they'd finally gotten their hands on a console that would last them for another eight years. 'Totally killed the excitement of the night,' wrote Oadhan Lynch. It's worth noting that at least some Switch 2 consoles ordered directly from Nintendo came packaged in a second, much sturdier outer box, as contributing editor John Walker discovered when his arrived earlier today. GameStop and Nintendo did not immediately respond to request for comment. . For the latest news, Facebook, Twitter and Instagram.
