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Most online services restored in Ukraine after data center outage, no signs of cyberattack
Most online services restored in Ukraine after data center outage, no signs of cyberattack

Yahoo

time26-04-2025

  • Business
  • Yahoo

Most online services restored in Ukraine after data center outage, no signs of cyberattack

Online services for major Ukrainian companies and government platforms were mostly restored by midday on April 26 following a major outage caused by a technical failure at a data center, De Novo CEO Maksym Ahieiev said in a statement on April 26. De Novo, the cloud provider hosting many of the affected services, said the disruption was the result of a power failure during routine maintenance. In a statement, Ahieiev explained that an unexpected malfunction in an automatic power switching system had disabled access to backup batteries and diesel generators, cutting power to the facility for 14 minutes. "By 11 a.m., we had restored service for all public cloud users and the equipment of all colocated clients," Ahieiev said. He emphasized that there were "no signs of hacking or external interference," and the outage was due to a "combination of technical factors." Among the services disrupted early April 26 were Diia, Ukraine's mobile app for government services, as well as banking operations at Oschadbank and Raiffeisen Bank, deliveries by Nova Post, and contactless payment systems including Apple Pay and Google Pay. Although some minor network issues are still being addressed, "most clients are already fully operational," Ahieiev said. Read also: CIA confirms deputy director's son killed while fighting in Ukraine We've been working hard to bring you independent, locally-sourced news from Ukraine. Consider supporting the Kyiv Independent.

Major companies' online services crash in Ukraine over reported technical failures
Major companies' online services crash in Ukraine over reported technical failures

Yahoo

time26-04-2025

  • Business
  • Yahoo

Major companies' online services crash in Ukraine over reported technical failures

Diia, Ukraine's state mobile application for government services, and online services of several major companies are inaccessible due to technical failures, the media reported on April 26. Online services were also affected in Ukraine's largest private delivery company, Nova Post, major public bank Oschadbank, Raiffeisen Bank, as well as contactless payments through Apple Pay and Google Pay, Ukrainska Pravda reported. During log-in to Diia, the message "Unfortunately, an error occurred" appears, which prevents Ukrainians from accessing services like digitized versions of various official documents, including their passport, driver's license, vehicle registration, or tax ID, registering a business or the birth of one's child on the app, and online marriages. According to Kyiv City Administration, contactless fare payment at metro turnstiles is temporarily unavailable due to a technical failure at Oschadbank. Nova Post said the problems are on the contractor's side, but emphasized that a hacker attack was not the cause, Ukrainska Pravda reported. "We expect all services to be restored by approximately 10:00 a.m.," the company said. The Digital Transformation Ministry said that technical upgrades at one of the major data centers caused temporary failure of mobile applications. "To ensure that such situations do not affect the availability of services, we have built cooperation with several data centers in advance. Now the team is working to restore the services promptly," the statement said. Ukrainian government websites and databases had suffered from cyberattacks throughout Russia's full-scale invasion. Last December, a massive Russian hacker attack on government databases containing sensitive personal information, including tax records and biometric data, temporarily restricted access to some of them. Read also: 'End policy of appeasement' — European foreign affairs chairs rebuke Trump's Russia stance We've been working hard to bring you independent, locally-sourced news from Ukraine. Consider supporting the Kyiv Independent.

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