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Uber eyes B2B logistics push in India through state-backed open commerce network
Uber eyes B2B logistics push in India through state-backed open commerce network

Yahoo

time20-05-2025

  • Business
  • Yahoo

Uber eyes B2B logistics push in India through state-backed open commerce network

Uber is entering India's growing B2B logistics market by extending its partnership with the Indian government-backed nonprofit that aims to break the domination of the e-commerce duo Amazon and Walmart-backed Flipkart and widen digital commerce in the South Asian nation. On Monday, the ride-hailing giant announced it will soon launch its B2B logistics service through the Open Network for Digital Commerce (ONDC) to help businesses on the network access on-demand logistics through Uber's 1.4 million driver network, without disclosing a specific timeline. The service will initially enable food deliveries for businesses operating on the open network, but is aimed to be expanded to e-commerce, grocery, pharmacy, and even healthcare logistics. With its new move, Uber will be available as a logistics service provider on ONDC, competing with the likes of Shiprocket (Temasek and PayPal-backed), Shadowfax (TPG, Qualcomm Ventures, and Eight Roads-backed), recent Indian unicorn Porter, and Tiger Global-backed LoadShare. It will be a white-label service and will operate similarly to Uber Direct, launched in the U.S. in 2020, but will be limited to businesses available on the ONDC network, a person familiar with the plan told TechCrunch. Uber's foray into B2B logistics in India follows the company's expansion in the consumer logistics space by introducing Courier XL in Delhi NCR and Mumbai earlier this month to help users deliver large goods of up to 1,653 pounds from the company's rider app by choosing three- and four-wheeler goods carriers. The company has also been offering its regular Courier package delivery service on two-wheelers for some time. Eyeing logistics in general makes sense for Uber as the Indian logistics market is expected to grow 49% to 13.4 trillion Indian rupees ($157 billion) in the financial year 2028 from 9 trillion Indian rupees ($105 billion) in the financial year 2023, per Motilal Oswal. The move will help Uber get another business case in India, after seeing a 41.1% year-over-year increase in its operating revenue in the country to $439 million last year. Its last year's results also showed collections from rides growing 21.45% YoY of the total operating revenue, to $94.27 million. Nonetheless, Uber is facing growing competition in the Indian ride-hailing market from local players, including emerging ones like Rapido (WestBridge Capital and Nexus Ventures-backed) and Namma Yatri (Google, Blume Ventures, and Antler-invested). Its diversification into new domains, such as logistics, is expected to help the San Francisco-based company maintain India as an important market. Alongside its B2B logistics play, Uber has rolled out metro ticketing on its rider app powered by ONDC, based on the memorandum of understanding that the company signed with the Indian government-backed nonprofit during CEO Dara Khosrowshahi's visit to India in February 2024. Delhi Metro tickets are available first through the Uber app, while metro tickets in three more Indian cities will go live later this year. Launched in 2021, ONDC debuted as India's initiative to boost digital commerce and allow small retailers to go online and reach more customers easily. The network also expanded to the mobility sector in 2023. ONDC was initially designed to replicate the success of the Indian government's Unified Payments Interface, aiming to drive digital commerce adoption. However, it has struggled to gain traction, as its open-network model has yet to win over major industry players. Recent leadership churn has added to its challenges, with even its former managing director and CEO, T. Koshy, stepping down last month. Retail orders on the network also declined by nearly 34% to 4.3 million in April from a peak of 6.5 million in October. "Uber's initial enablement of metro ticketing and logistics unlocks new possibilities — from seamless multimodal journeys to unifying a fragmented logistics ecosystem," said Vibhor Jain, acting CEO and COO at ONDC, in a prepared statement. "This collaboration lays the foundation for future innovations from Uber on the network, enhancing value for users, partners, and the broader mobility and services landscape." This article originally appeared on TechCrunch at

PayPal issues red alert for all users amid 600% rise in cybercrime, introduces 10 new rules
PayPal issues red alert for all users amid 600% rise in cybercrime, introduces 10 new rules

Hindustan Times

time29-04-2025

  • Business
  • Hindustan Times

PayPal issues red alert for all users amid 600% rise in cybercrime, introduces 10 new rules

Security experts have issued a red alert warning to everyone who has a PayPal account. This year, there has been an increase in cybercriminals attempting to use the site to defraud individuals, and users are being cautioned to exercise vigilance. In 2025, PayPal attacks have increased by an astounding 600%, according to the McAfee Labs team. Meanwhile, the Express reported that the majority of scams start as alarming emails, claiming that accounts have been terminated and advising customers to change their information to restore functionality. Some of the techniques that scammers employ include fraudulent invoices, phony PayPal gift card offers, and customer service scams involving billing concerns. 'While PayPal works diligently to protect its users, scammers are constantly evolving their tactics and often capitalise on well-known companies, especially if they've been in the news recently,' McAfee stated. 'The recent surge has been traced to a single, highly effective campaign where attackers send official-looking emails with 'action required' warnings, demanding users update their account details within 48 hours or face account suspension.' Users should now exercise caution when opening messages purporting to be from PayPal and be on the lookout for links to websites that are not legitimate PayPal domains, according to McAfee. In addition, ten additional guidelines that are important to know if you use or want to use a PayPal account have been released, along with some helpful advice. Also Read: PayPal-backed startup Mintoak makes India's first e-rupee deal worth $3.5 million: Report Never open links in messages or emails purporting to be from PayPal. Examine email senders and web addresses. Never call numbers that appear in dubious messages. Be cautious if an email appears to be from services@ Regularly check your PayPal account. Be wary of threats and urgency. Make use of PayPal's integrated security features. Report any questionable activities right away. Activate two-factor authentication. Don't respond to mails offering gift cards or promising payment for completing a survey.

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