Latest news with #PegaBlueprint™
Business Wire
02-06-2025
- Business
- Business Wire
Pega Agentic Process Fabric Reliably Orchestrates End-to-End AI Automation
LAS VEGAS--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld® introduced Pega Agentic Process Fabric™, a breakthrough service that orchestrates all AI agents and systems across an open agentic network for more reliable and accurate automation. By extending the Pega Process Fabric® architecture, Pega Agentic Process Fabric enables agents, apps, systems, and data to work together to complete tasks predictably and dependably through trusted workflows. Pega Agentic Process Fabric enables agents, apps, systems, and data to work together to complete tasks predictably and dependably through trusted workflows. Share Despite unrelenting agentic hype, many enterprises still worry about agents going rogue, making organizations hesitant to unleash them at scale. In fact, a recent study found only 32% of companies believe they will be able to leverage agents in the next three years. Instead, most deploy agents in discrete silos, untethered from other agents and workflows that could keep them in check. Without more robust agent orchestration tied to workflows, enterprises will continue to hold back, leaving the breathless promises of the agentic revolution unfulfilled. Pega Agentic Process Fabric enables enterprises to build more effective agents that can automate end-to-end customer journeys. This powerful new service intelligently registers AI agents, workflows, and data across Pega applications and third-party IT systems – all of which are immediately available on the Fabric. By connecting any agent to this library of assets, Pega allows businesses to provide more comprehensive self-service while enabling employees to work more efficiently across the enterprise. Pega helps ensure agent reliability by infusing the right type of AI at the right time. Its solutions uniquely separate creative AI reasoning during workflow ideation at design time from the semantic AI execution at run time when agents find and follow approved workflows. Most agentic solutions shortsightedly deploy AI reasoning at run time, which introduces unnecessary risk and unpredictability during mission-critical moments. Pega's AI approach – driven by Pega Blueprint™ design agents – creates optimized workflows that can be conversationally leveraged by agents, giving enterprises the confidence to deploy them at scale. And Pega does all of this without any complex integrations or free-text prompt engineering, which not only slows implementation, but presents even more runtime unpredictability. Uniquely orchestrating your new agentic workforce Pega Agentic Process Fabric unlocks AI agents across the enterprise through: Seamless agentic experiences: Pega Agentic Process Fabric analyzes its library of discoverable agents, workflows, and data across systems, enlisting the most appropriate one for the job. It can leverage Pega Blueprint to design new workflows on the fly where automation doesn't yet exist – all with human governance built in. Users engage with these agents on their preferred channels, such as chatbots, email, voice, and more. Enterprise-grade reliability: Pega Agentic Process Fabric builds on Pega Predictable AI™ Agents to uniquely combine workflow reliability with AI reasoning creativity. When the Fabric invokes a workflow, Pega Predictable AI Agents converse with users while guided by structured workflows to maintain compliance with rules, regulations, and standards. Open connectivity: Pega supports emerging agent interoperability standards including Model Context Protocol (MCP) and Agent-to-Agent (A2A). This allows Pega Agentic Process Fabric to orchestrate agents together across multiple applications and platforms to deliver better customer and employee experiences in any channel. Complete control: Built on Pega's trusted workflow automation foundation, every agent includes enterprise-grade security controls to prevent misuse. This helps ensure the right people engage with the right agents while also regulating agent-to-agent interactions. Organizations can monitor each agent's actions step by step, with a full audit trail for reporting and compliance to optimize agentic strategies against business goals. Pega's agentic strategy: The big picture This launch brings Pega's differentiated AI agent strategy together. The story begins with Pega Blueprint, the industry's first workflow and decisioning design agents that create optimized business processes and customer engagement strategies. These app workflows can then be instantly transformed into Pega Predictable AI Agents through the Pega Agent Experience™ API. Rooted in trusted workflows, these apps-turned-agents perform more reliably without going off the rails. When added to Pega Agentic Process Fabric, agents work together across all enterprise applications to understand user intent, orchestrate with other agents, and deliver the consistent outcomes people should expect. Availability and sneak previews Pega Agentic Process Fabric will be available in Q3 2025 with the launch of the latest Pega Infinity™ suite. Several parts of the Fabric are available now, including Pega Blueprint, which has generated thousands of workflows for clients and can be used with a free Pega user ID at Pega Agentic Process Fabric is on display this week at PegaWorld, the annual user conference at the MGM Grand in Las Vegas. PegaWorld offers inspirational stories of innovation from some of the world's most important organizations along with hands-on demos of Pega's latest offerings. Visit for show highlights. Note: Pega Process Fabric will now become Pega Agentic Process Fabric, which will include all the key capabilities of Pega Process Fabric and extend it with new Pega Agentic Process Fabric features. For more information on Pega Agentic Process Fabric, visit Quotes and commentary "Other companies want you to build thousands of agents and then deploy their control towers to try to manage them all,' says Alan Trefler, founder and CEO, Pega. 'We take a radically different approach. By weaving together existing workflows, data, and knowledge together in Pega Agentic Process Fabric, we build predictable agents that fundamentally change how employees work and customers engage without rearchitecting all your systems. With decades of workflow automation and AI experience, Pega was made for this moment. Combining the powerful AI agents with reliable enterprise-grade workflows will redefine how organizations approach their automation strategies.' 'We see the incredible potential for deploying AI agents to improve efficiencies and deliver differentiated experiences for our customers and employees,' said Erica van de Ven, Global Head of Financial Economic Crime Tech, Rabobank. 'But like many others in highly regulated industries, we need to be extremely diligent in how we approach it to ensure these agents don't develop a mind of their own and cause damage that's difficult to reverse. That's why we're intrigued about Pega's approach with Pega Agentic Process Fabric.' 'AI agents hold immense promise—but without orchestration, they risk becoming isolated pockets of automation,' said Mahesh Agrawal, chief executive officer, global Pega business, Credera. 'Pega Agentic Process Fabric redefines what's possible by creating a unified directory of agents and workflows that spans the entire enterprise, across both Pega and non-Pega systems. At Credera, we see this as a pivotal step forward: empowering conversational agents to collaborate, trigger, and complete workflows seamlessly—wherever they reside. This isn't just integration; it's intelligent, enterprise-wide coordination that ensures AI delivers real business outcomes, not siloed efforts.' 'At Tata Consultancy Services, we are dedicated to driving business transformation through cutting-edge innovation,' said Gopinath Munusamy, global head, enterprise solution unit, digital process management, TCS. 'Our partnership with Pega is instrumental in helping clients unlock new levels of efficiency and intelligence. By harnessing the power of Pega Agentic Process Fabric, we will enable enterprises to move beyond traditional automation toward systems that can reason, adapt, and act autonomously. Pega's agentic AI, integrated with TCS AI-based solutions and accelerators, brings futuristic offerings to our customers. This collaboration marks a significant step forward in delivering dynamic, outcome-driven solutions that empower our clients to lead in a rapidly evolving digital economy.' Supporting resources About Pegasystems Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world's most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture to help enterprises meet today's customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit All trademarks are the property of their respective owners.
Business Wire
02-06-2025
- Business
- Business Wire
New Pega Infinity Agentic AI Features Elevate Enterprise App Development from Concept to Completion
LAS VEGAS--(BUSINESS WIRE)-- Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld ® announced agentic AI enhancements to Pega Infinity TM App Studio that intelligently guide developers through application development, enabling enterprises to innovate and to go to market faster. Pega Infinity strategically infuses AI into learning, design, integration, UX, and testing – reducing workloads and democratizing the creation of enterprise-grade applications that align with an organization's best practices. With these new agentic capabilities, Pega Infinity equips developers to transform the application creation process with intelligent workflow optimization and enhanced productivity. It showcases the power of Pega Blueprint™ —Pega's innovative agentic workflow designer that transforms app ideas into interactive blueprints. Developers can now leverage Pega Infinity's enhanced agentic power to rapidly refine and transform blueprint concepts into fully operational, production-ready applications with unprecedented speed and precision. Key capabilities include: An enhanced AI developer agent: This always-on, context-aware AI agent works as a mentor to speed up onboarding and reduce learning curves with real-time guidance, best practice suggestions, and step-by-step instructions. By understanding workflows, current context, and user stories, it helps developers work more efficiently and produce higher quality applications in less time. Streamlined integrations: Pega automatically generates field mapping to establish connections between the Pega application and third-party systems. This eliminates the hassle of manually designing these connections, making the process of integrating systems quicker and easier. AI - powered RPA design experience: A new design agent in Robot Studio quickly builds automations that let disparate systems together work when appropriate APIs aren't available – which is common with many legacy applications. Simply state your automation goal, and the RPA agent will intelligently analyze the user interfaces between the apps using advanced 'computer use' techniques. With that analysis, it then builds the optimal automations utilizing best practices that enables the apps to predictably interact with each other. Automated, AI-powered testing: AI-generated test suites automatically create and run tests for Pega applications for various scenarios, from validating workflows and UI components to API connections, helping to ensure high-quality deployments while reducing testing time and increasing business agility. Accelerated user experience (UX) configuration: When configuring Views, which dictate the user experience of forms and assignments, developers can leverage AI to take a first pass at assembling data fields and layouts which they can quickly tailor – enabling faster development of customer and employee-facing UX. Pega's AI-driven development enhancements will be available in the Q3 2025 release of Pega Infinity, Pega's core portfolio of solutions that combine AI, automation, and cloud-native capabilities to streamline workflows, enhance customer engagement, and accelerate enterprise transformation. For more information, visit These new agentic enhancements are also on display this week at the PegaWorld annual user conference at the MGM Grand in Las Vegas. PegaWorld offers inspirational stories of innovation from some of the most important organizations along with hand-on demos of Pega's latest offerings. Visit for show highlights. Quotes and commentary "As developers face mounting pressures to innovate and modernize faster, AI must become an integral part of the development lifecycle – but it must be done in a way that is reflective of an organization's requirements and regulations,' said Kerim Akgonul, chief product officer, Pega. 'These latest AI enhancements to Pega App Studio represent a significant leap forward for enterprise application development. By embedding intelligent assistance throughout the development lifecycle, we're not just making developers more productive, we're transforming the application delivery process. Organizations can now respond to market changes and customer needs with unprecedented speed, quality, and governance." Additional resources About Pegasystems Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world's most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture to help enterprises meet today's customer demands while continuously transforming for tomorrow. For more information on Pega (NASDAQ: PEGA), visit All trademarks are the property of their respective owners.
Business Wire
02-06-2025
- Business
- Business Wire
Pega Leverages Agentic AI to Unlock Rapid Enterprise Modernization
LAS VEGAS--(BUSINESS WIRE)-- Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company™, today at PegaWorld ® announced expanded Pega Blueprint ™ capabilities that significantly accelerate time-intensive digital transformation initiatives. Now, organizations can leverage powerful agentic AI to ingest, analyze, and convert a wide array of legacy system assets – including videos, documentation, UI screens, technical files, and source code – into modern applications faster than ever. These enhancements dramatically shorten the tedious system analysis phase, immediately creating a reimagined application blueprint ready for the cloud. Organizations can upload documents, code analysis files, app screenshots, and videos of the app in use into Pega Blueprint, which then analyzes and synthesizes these sources together to design an optimized application starting point. Share According to new Pega research released today, 88% of global IT decision makers say technical debt impacts their ability to keep pace with more agile competitors. But traditional legacy modernization approaches require months of manual discovery and analysis. For older systems, proper documentation often doesn't exist, leaving current IT staff to dig for clues within lines of ancient code written by long-gone programmers. Meanwhile, limited IT resources are diverted to maintenance rather than innovation as customers defect from broken experiences. Pega Blueprint, the revolutionary gen AI-powered workflow design agent, already accelerates application development projects from months to weeks. Now, Pega expands its capabilities to help organizations rapidly assess and reimagine their legacy estate with a wider array of source inputs. Organizations can upload documents, code analysis files, app screenshots, and videos of the app in use into Pega Blueprint, which then analyzes and synthesizes these sources together to design an optimized application starting point. This comprehensive approach gives business and IT teams a head start on their transformation projects while casting a wide net of legacy source information, enabling more informed decisions and reduced iteration cycles. From broken legacy apps to modern cloud systems in record time Pega Blueprint has completely transformed the way clients design and develop new applications. With just a short description in natural language, Pega Blueprint uses the power of gen AI combined with Pega's best practices to quickly create new modern application workflows providing digital front ends infused with agentic automation. Hundreds of leading global organizations have already created thousands of optimized blueprints for almost any business scenario. Clients can use new agentic powers in Pega Blueprint to make it even easier to transform their legacy tech debt into automated cloud-based applications and streamlined customer experiences. Enterprises can jumpstart their transformation with: Upfront agentic AI analysis of broad legacy inputs: Leveraging agentic AI from the start, clients can upload assets from different sources and file types into Pega Blueprint for analysis – including documents, source code, demo videos, and images, along with outputs from leading source code analysis tools such as AWS Q Developer, Google MAT, and others from key Pega partners. Process insights across legacy assets: Pega Blueprint will extract and synthesize information from these uploaded sources to give users insights into legacy system processes. This fuels Pega Blueprint to generate a starting point application workflow for reimagining and retiring these old, inefficient systems. Accelerated data modeling and integration: Pega Blueprint already enables users to upload legacy database structures and integration documents to auto-generate the application data layer. Now, it also analyzes and generates the data fields and data object relationships required to build a comprehensive data model. With this AI analysis, enterprises can accelerate the migration of legacy data to the cloud and the integration of new cloud applications with third-party systems. The expanded Pega Blueprint capabilities are available now for all users. For more information and to experience its power for yourself at no cost, visit These new features are on display this week at PegaWorld, the annual user conference being held at the MGM Grand in Las Vegas. PegaWorld offers inspirational stories of innovation from some of the most important organizations along with hands-on demos. Visit for show highlights. Quotes & Commentary "Legacy systems are holding organizations back from delivering the experiences customers expect and the operational efficiency needed to stay competitive," said Kerim Akgonul, chief product officer, Pega. "With these expanded Pega Blueprint capabilities, we're enabling organizations to speed up their transformation journey by extracting maximum value from existing documentation, code, or most any source available. This isn't just about lifting and shifting to the cloud – it's about reimagining workflows to create truly modern, efficient applications that drive business value.' "As organizations grapple with the burden of legacy systems hindering their journey toward autonomous enterprises, Pega Blueprint, combined with our AI-powered framework, enables enterprises to leap directly from outdated architectures to intelligent, agentic systems that deliver exceptional Total Experience,' said Sadagopan S, executive vice president, global head of SaaS and commercial applications, digital business services, HCLTech. 'We're committed to leveraging Pega Blueprint's capabilities to help organizations eliminate tech debt, accelerate legacy transformation, and truly achieve autonomous operations." 'Legacy modernization is no longer just an IT upgrade—it's a strategic enabler,' said Pankaj Jain, CEO, Aaseya. 'With Pega Blueprint, we are helping enterprises move from patchwork fixes to AI-native, future-ready platforms.' Additional Resources About Pegasystems Pega is The Enterprise Transformation Company that helps organizations Build for Change® with enterprise AI decisioning and workflow automation. Many of the world's most influential businesses rely on our platform to solve their most pressing challenges, from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture to help enterprises meet today's customer demands while continuously transforming for tomorrow. For more information on Pega, visit All trademarks are the property of their respective owners.
Yahoo
22-05-2025
- Business
- Yahoo
Cognizant and Pegasystems Partner to Bring AI-led Transformation to Enterprise Legacy Modernization
Collaboration augments Cognizant's proven modernization services with Pega Blueprint to help enterprises reimagine legacy transformation projects and build agentified, future-ready enterprise systems. TEANECK, N.J., May 22, 2025 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) is expanding its strategic collaboration with Pegasystems Inc., The Enterprise Transformation Company™, to augment Cognizant's agentic AI services with Pega Blueprint™ and drive rapid, successful cloud transformations for joint clients. Large numbers of enterprises on legacy systems continue to incur major costs every year in operations, maintenance, and licensing, and even more in 'hidden' costs – poor customer experience, inefficient processes, lack of real-time data, and more. To help enterprises address and overcome these challenges, Cognizant plans to integrate its IP with Pega Blueprint capabilities, enabling Cognizant associates to quickly convert ideas into Minimum Viable Products through a suite of rapid development tools and initiatives such as Bluebolt – Cognizant's grassroots innovation program. By leveraging Cognizant's workbench for AI-driven legacy code rewrite capabilities, business rules and data extraction, Cognizant aims to help customers optimize and reimagine processes and build AI-powered systems on the Pega Infinity platform. "The opportunity to modernize legacy enterprise systems has never been more urgent, or more achievable, as agentic AI redefines how enterprises build intelligent, adaptive systems, ready for what's next," said Ravi Kumar S, CEO, Cognizant. "By harnessing the power of Pega Blueprint technology alongside Cognizant's deep industry expertise and innovation mindset, we will not just be upgrading customers' outdated infrastructure, across industries, but guiding them toward unlocking trapped value and leaping forward into a more adaptive, AI-native future." Enterprises are moving away from traditional 'lift-and-shift' approaches of legacy systems modernization towards robust AI-infused transformation journeys that reimagine business processes, customer experience and growth. Cognizant and Pega are coming together through this collaboration to help customers accelerate their journey and achieve outstanding business outcomes. "Legacy discovery is one of the most challenging parts of technology modernization, often hampered by manually intensive, time-consuming, and error-prone workflows," said Alan Trefler, founder & CEO of Pegasystems. "This collaboration with Cognizant is designed to help clients bring new levels of efficiency and innovation to their transformation projects, showcasing the transformational power of Pega Blueprint through what we believe is the industry's first GenAI-powered, rapid innovation program to benefit enterprises across industries." Cognizant will be showcasing Pega Blueprint-driven industry solutions live at PegaWorld from June 1-3 at the MGM Grand in Las Vegas. For more information visit Cognizant's Pega Platform Services. For more information, contact: U.S. Name Ben Gorelick / APAC Name Christina Schneider Name Rashmi Vasisht View original content to download multimedia: SOURCE Cognizant Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
