Latest news with #PeterCurran
Cision Canada
28-05-2025
- Business
- Cision Canada
SanMar Selects Coveo AI for Commerce to Transform its Digital Experience
, May 28, 2025 /CNW/ - Coveo (TSX: CVO), the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, today announced SanMar, the leading supplier of wholesale imprintable clothing and accessories in the United States, chose Coveo AI for SAP Commerce. SanMar will use Coveo to deliver AI-powered product discovery and intelligent search, allowing customers to search the company's comprehensive catalogs quickly with precision and relevance. SanMar customers trust the company to have just what they need, when they need it. With Coveo, there will now be even more routes to discover exact product matches with AI-search that dynamically adapts to user intent, factoring in behavioral and contextual data, as well as automated support for complex filtering and merchandising logic. "Effective discovery is critical to our business," said Mike Knapick, Chief Information Officer at SanMar. "Coveo's AI-search expertise as well as the company's long-term partnership with SAP Commerce will allow us to rapidly transform our digital commerce experience. We will be able to deliver an enhanced user experience with powerful search, and recommendation capabilities to help increase customer satisfaction." "With new products launching every year and a wide array of SKUs, SanMar offers organizations the ultimate flexibility when it comes to purchasing and customizing wholesale imprintable clothing and accessories," said Peter Curran, GM of Commerce at Coveo. "We expect that transforming the business-to-business buying experience for SanMar with generative search will be a showcase for how Coveo makes the promise of GenAI real for companies with large, diverse B2B audiences." About SanMar At SanMar Corporation, we do more than make and sell t-shirts. We build meaningful connections that elevate lives. As the leading supplier of wholesale imprintable clothing and accessories in the United States, our products, and the connections they create impact organizations, individuals, and the world we live in. It all started more than 50 years ago with a business philosophy that has held true since day one: Be Nice and Tell the Truth. Family owned and operated, SanMar is based in Issaquah, Washington, with nine distribution centers nationwide and apparel from more than 30 celebrated brands. About Coveo Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance™ Platform enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is everywhere, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP EndorsedⓇ App, AWS ISV Accelerate Program member, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Partner, and a Genesys AppFoundryⓇ ISV is a trademark of Coveo Solutions Inc. Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances.
Yahoo
28-05-2025
- Business
- Yahoo
SanMar Selects Coveo AI for Commerce to Transform its Digital Experience
MONTREAL, LONDON and NEW YORK, May 28, 2025 /CNW/ - Coveo (TSX: CVO), the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, today announced SanMar, the leading supplier of wholesale imprintable clothing and accessories in the United States, chose Coveo AI for SAP Commerce. SanMar will use Coveo to deliver AI-powered product discovery and intelligent search, allowing customers to search the company's comprehensive catalogs quickly with precision and relevance. SanMar customers trust the company to have just what they need, when they need it. With Coveo, there will now be even more routes to discover exact product matches with AI-search that dynamically adapts to user intent, factoring in behavioral and contextual data, as well as automated support for complex filtering and merchandising logic. "Effective discovery is critical to our business," said Mike Knapick, Chief Information Officer at SanMar. "Coveo's AI-search expertise as well as the company's long-term partnership with SAP Commerce will allow us to rapidly transform our digital commerce experience. We will be able to deliver an enhanced user experience with powerful search, and recommendation capabilities to help increase customer satisfaction." "With new products launching every year and a wide array of SKUs, SanMar offers organizations the ultimate flexibility when it comes to purchasing and customizing wholesale imprintable clothing and accessories," said Peter Curran, GM of Commerce at Coveo. "We expect that transforming the business-to-business buying experience for SanMar with generative search will be a showcase for how Coveo makes the promise of GenAI real for companies with large, diverse B2B audiences." About SanMarAt SanMar Corporation, we do more than make and sell t-shirts. We build meaningful connections that elevate lives. As the leading supplier of wholesale imprintable clothing and accessories in the United States, our products, and the connections they create impact organizations, individuals, and the world we live in. It all started more than 50 years ago with a business philosophy that has held true since day one: Be Nice and Tell the Truth. Family owned and operated, SanMar is based in Issaquah, Washington, with nine distribution centers nationwide and apparel from more than 30 celebrated brands. About CoveoCoveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance™ Platform enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is everywhere, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP EndorsedⓇ App, AWS ISV Accelerate Program member, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Partner, and a Genesys AppFoundryⓇ ISV is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances. View original content to download multimedia: SOURCE Coveo Solutions Inc. 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Yahoo
22-05-2025
- Business
- Yahoo
Leading Brands Use Coveo AI to Transform their Ecommerce Product Discovery and Accelerate Revenue Growth
Caleres, FleetPride, and Freedom Furniture Leverage Coveo AI-Search to Personalize Product Discovery and Boost Conversions MONTREAL, LONDON and NEW YORK, May 22, 2025 /CNW/ - Coveo, the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, today announced that leading business-to-consumer and business-to-business brands Caleres, FleetPride, and Freedom Furniture are leveraging its AI-RelevanceTM platform to transform online experiences, boost conversions, and unlock new growth opportunities. By delivering relevant, personalized interactions across the entire customer journey, Coveo empowers businesses to delight consumers and drive significant revenue gains. The Coveo 2025 Commerce Relevance report, a survey of 4,000 adults across the US and UK, found that 77% of shoppers research online before buying, even if they buy in-store, and 43% of those surveyed said if they have a goal in mind they head to the search bar. This represents a huge opportunity for companies to win big or lose big as, if search falls short, the report found that 72% of shoppers will leave, with 36% going straight to a competitor. Coveo equips companies with AI-search to enhance engagement through intelligent, tailored experiences that reduce friction and deepen loyalty. "Too often, online experiences are frustrating and unproductive for customers. In today's digital landscape, businesses win or lose based on the precision, speed, and intelligence of their online experience," said Peter Curran, GM of Commerce at Coveo. "Coveo is proud to partner with leading brands who are transforming their digital experiences with AI-search to deliver the relevance and personalization that their customers demand – and who have the impressive business metrics to prove that these efforts drive significant revenue growth." Caleres Steps into the Future of Ecommerce with Advanced Search and Discovery Caleres is one of the most successful shoe retailers you've never heard of. The multi-billion St. Louis-based parent of Famous Footwear, Sam Edelman, Dr-Scholls, Vince and Veronica Beard traces its history to pre-Civil War, navigating more than 140 years of business by staying one step ahead of an ever-changing industry. An early adopter of the web, Caleres witnessed the trends and growth of ecommerce take shape. A few years ago they identified that their search and discovery technology was not optimized to handle a complex catalog of more than 600,000 SKUs organized by color, size, width, and store availability. They were unable to adjust, test, or access data regarding on-site search, product listing pages, and product recommendations. Finally, they relied on thousands of manual rules that were time-consuming and difficult for merchandisers to maintain. For the evolution of their next generation ecommerce experience, they chose Coveo's AI platform to power their search and experience layer. Reported results with Coveo over measured period: 21% increase in revenue YoY 25% increase in conversion rate FleetPride Accelerates Customer Service and Drives Revenue with Enhanced Digital Presence and Data-Driven Insights In trucking, downtime is a liability costing thousands of dollars a day. Founded in 1999, FleetPride is North America's largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket. FleetPride's 4000 experts across 300+ locations, 85+ service centers, and five distribution centers help customers find the products they need — as quickly as possible. But FleetPride needed to catch up with its digital presence. Its website was failing to serve its customers, who needed an exact part number to order an item online. FleetPride's siloed system of tracking inventory offline and online meant that customers often had limited visibility into stock availability or price. Adding to the problem, FleetPride's website included a sprawling inventory of over one million parts and accessories. With Coveo's artificial intelligence technology solutions and a better understanding of their customers, FleetPride was able to boost customer engagement, deflect customer cases, and create more sales opportunities through customized shopper experiences. Reported results with Coveo over measured period: 7% increase in revenue per visit for sessions 9.6% increase in conversion rate 27% increase in search engagement Freedom Furniture Reimagines Retail with Intelligent Search and Product Discovery Freedom Furniture has long been a trusted name in Australian and New Zealand homes, offering stylish, personalized pieces that cater to every taste and lifestyle. With over 60 stores and more than 40 years of excellence, the company has earned its reputation as a leader in furniture and homewares. Today, Freedom is rewriting the rules of retail with a bold digital transformation. By revamping its ecommerce platform, integrating a dropshipping model, and adopting AI-driven search and product discovery, the company has redefined both its in-store and online shopping experiences. These changes combined with innovative omnichannel strategies, ensure Freedom is delivering a customer-centered experience, offering an endless aisle of possibilities and limitless choice. Reported results with Coveo in the first 30 days: 5.5% uplift in average order value (AOV) 15% increase in customer sessions with search 50% decrease in merchandising effort By providing customers with the right information at the right time, Coveo empowers businesses to create exceptional online experiences that drive customer satisfaction, foster long-term loyalty, and directly impact the bottom line. Discover Coveo AI CX solution at About CoveoCoveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance™ Platform enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is everywhere, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP EndorsedⓇ App, AWS ISV Accelerate Program member, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Partner, and a Genesys AppFoundryⓇ ISV is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances. Case Studies Data Reported metrics estimates in customer stories were formulated after A/B testing and reflect the estimated benefits to the selected customers based on feedback received from such customers and data reported by them for periods selected. These estimates are limited by the scaling factors of extrapolating these results from the specific project scope of each deployment across the customer's business and/or project. Time periods used to formulate the estimates may vary between customers and depend on each customer's own situation, use case and deployment. The definitions of the performance indicators used herein, and how they are calculated and reported, may also vary between customers, and therefore, actual and reported results achieved by customers may vary between customers. View original content to download multimedia: SOURCE Coveo Solutions Inc. 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Cision Canada
22-05-2025
- Business
- Cision Canada
Leading Brands Use Coveo AI to Transform their Ecommerce Product Discovery and Accelerate Revenue Growth
Caleres, FleetPride, and Freedom Furniture Leverage Coveo AI-Search to Personalize Product Discovery and Boost Conversions , May 22, 2025 /CNW/ - Coveo, the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, today announced that leading business-to-consumer and business-to-business brands Caleres, FleetPride, and Freedom Furniture are leveraging its AI-Relevance TM platform to transform online experiences, boost conversions, and unlock new growth opportunities. By delivering relevant, personalized interactions across the entire customer journey, Coveo empowers businesses to delight consumers and drive significant revenue gains. The Coveo 2025 Commerce Relevance report, a survey of 4,000 adults across the US and UK, found that 77% of shoppers research online before buying, even if they buy in-store, and 43% of those surveyed said if they have a goal in mind they head to the search bar. This represents a huge opportunity for companies to win big or lose big as, if search falls short, the report found that 72% of shoppers will leave, with 36% going straight to a competitor. Coveo equips companies with AI-search to enhance engagement through intelligent, tailored experiences that reduce friction and deepen loyalty. "Too often, online experiences are frustrating and unproductive for customers. In today's digital landscape, businesses win or lose based on the precision, speed, and intelligence of their online experience," said Peter Curran, GM of Commerce at Coveo. "Coveo is proud to partner with leading brands who are transforming their digital experiences with AI-search to deliver the relevance and personalization that their customers demand – and who have the impressive business metrics to prove that these efforts drive significant revenue growth." Caleres Steps into the Future of Ecommerce with Advanced Search and Discovery Caleres is one of the most successful shoe retailers you've never heard of. The multi-billion St. Louis-based parent of Famous Footwear, Sam Edelman, Dr-Scholls, Vince and Veronica Beard traces its history to pre-Civil War, navigating more than 140 years of business by staying one step ahead of an ever-changing industry. An early adopter of the web, Caleres witnessed the trends and growth of ecommerce take shape. A few years ago they identified that their search and discovery technology was not optimized to handle a complex catalog of more than 600,000 SKUs organized by color, size, width, and store availability. They were unable to adjust, test, or access data regarding on-site search, product listing pages, and product recommendations. Finally, they relied on thousands of manual rules that were time-consuming and difficult for merchandisers to maintain. For the evolution of their next generation ecommerce experience, they chose Coveo's AI platform to power their search and experience layer. 21% increase in revenue YoY 25% increase in conversion rate FleetPride Accelerates Customer Service and Drives Revenue with Enhanced Digital Presence and Data-Driven Insights In trucking, downtime is a liability costing thousands of dollars a day. Founded in 1999, FleetPride is North America's largest distributor of truck and trailer parts and service in the independent heavy duty aftermarket. FleetPride's 4000 experts across 300+ locations, 85+ service centers, and five distribution centers help customers find the products they need — as quickly as possible. But FleetPride needed to catch up with its digital presence. Its website was failing to serve its customers, who needed an exact part number to order an item online. FleetPride's siloed system of tracking inventory offline and online meant that customers often had limited visibility into stock availability or price. Adding to the problem, FleetPride's website included a sprawling inventory of over one million parts and accessories. With Coveo's artificial intelligence technology solutions and a better understanding of their customers, FleetPride was able to boost customer engagement, deflect customer cases, and create more sales opportunities through customized shopper experiences. Reported results with Coveo over measured period: 7% increase in revenue per visit for sessions 9.6% increase in conversion rate 27% increase in search engagement Freedom Furniture Reimagines Retail with Intelligent Search and Product Discovery Freedom Furniture has long been a trusted name in Australian and New Zealand homes, offering stylish, personalized pieces that cater to every taste and lifestyle. With over 60 stores and more than 40 years of excellence, the company has earned its reputation as a leader in furniture and homewares. Today, Freedom is rewriting the rules of retail with a bold digital transformation. By revamping its ecommerce platform, integrating a dropshipping model, and adopting AI-driven search and product discovery, the company has redefined both its in-store and online shopping experiences. These changes combined with innovative omnichannel strategies, ensure Freedom is delivering a customer-centered experience, offering an endless aisle of possibilities and limitless choice. Reported results with Coveo in the first 30 days: 5.5% uplift in average order value (AOV) 15% increase in customer sessions with search 50% decrease in merchandising effort By providing customers with the right information at the right time, Coveo empowers businesses to create exceptional online experiences that drive customer satisfaction, foster long-term loyalty, and directly impact the bottom line. Discover Coveo AI CX solution at About Coveo Coveo brings superior AI-Relevance to every point-of-experience, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance™ Platform enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is everywhere, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP EndorsedⓇ App, AWS ISV Accelerate Program member, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Partner, and a Genesys AppFoundryⓇ ISV is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances. Case Studies Data Reported metrics estimates in customer stories were formulated after A/B testing and reflect the estimated benefits to the selected customers based on feedback received from such customers and data reported by them for periods selected. These estimates are limited by the scaling factors of extrapolating these results from the specific project scope of each deployment across the customer's business and/or project. Time periods used to formulate the estimates may vary between customers and depend on each customer's own situation, use case and deployment. The definitions of the performance indicators used herein, and how they are calculated and reported, may also vary between customers, and therefore, actual and reported results achieved by customers may vary between customers.
Globe and Mail
25-03-2025
- Business
- Globe and Mail
Coveo Now a Shopify Premier Technology Partner - Fuel Revenue Growth with Enterprise AI-Search, Product Discovery and Generative Experiences
Join Coveo and Shopify for live demos at SHOPTALK, March 25-27 in Las Vegas . Visit the Coveo booth #1744 (next to the Impact Lounge) to see how AI-Relevance can transform Shopify businesses. LAS VEGAS and MONTREAL , March 25, 2025 /CNW/ - Today, at SHOPTALK, Coveo (TSX: CVO), the market leader in AI-Relevance — delivering AI-search, generative, and business-aware relevance at every point-of-experience, announced that Coveo is now a Shopify Premier Technology Partner and Coveo AI Search and Product Discovery for Shopify is now officially available for access in the Shopify App Store. Enterprises can now improve the customer experience and drive profitable growth with the industry-leading ecommerce platform from Shopify and best-in-class AI-search and product discovery from Coveo. "The alliance between Coveo and Shopify represents a synergy of two powerful platforms, designed to fuel the future of commerce growth," said Peter Curran , GM of Commerce at Coveo. "As Shopify expands its enterprise capabilities, it needs a powerful, adaptable solution to meet the growing complexities of large catalogs and operations. Coveo equips Shopify merchants with proven AI models that go beyond enhancing product discovery — optimizing operational efficiency and driving measurable impact across every touchpoint." Drive measurable, profitable growth with leading AI-search and product discovery, personalized for every shopper intent Coveo is a recognized leader in the e-commerce industry, trusted by numerous B2B and B2C enterprises for its AI-search, merchandising, personalization, and generative answering solutions. In 2024, Gartner® recognized Coveo as a Leader in the Gartner Magic Quadrant™ for Search and Product Discovery. 1 With Coveo AI added to Shopify storefronts, brands gain powerful, multi-layered AI-search that transforms product discovery, adapts to intent in real-time, and increases conversion and revenue per visit. Empowered merchandising lets merchandisers fine-tune search, product listings, and recommendations, layer business rules on top of AI, and see detailed reporting. By implementing Coveo, Shopify merchants can transform their business with: Multi-layered AI-Search Industry-leading AI-search: Relevant shopper experiences with predictive query suggestions, personalized 1:1 results, partial part # match, fitment and cross-reference lookups, powered by sophisticated AI and semantics. 1-1 Personalization: Search and suggestions that adapt in real-time within a session aligning with each shopper's intent – whether returning customers or anonymous visitors. Enriched and Personalized Product Discovery Recommendations: Highly relevant product and content recommendations dynamically adjusted in-session based on real-time shopper behavior and intent cues, using deep learning models. Indexing: Unified indexing that enables effortless product discovery, regardless of catalog complexity such as customer specific pricing and entitlements. Supporting any scale, over 40 million products and 100 million pieces of content. Generative Experiences: Guided advisory experiences educating customers on products relevant to them and putting retailers' expert content to work in the discovery journey. Empowered Merchandising Scalable AI Foundation: Relevant product discovery that can be easily tuned by merchants with an intuitive UI for layering and scheduling business rules on top of sophisticated AI models. Transparent Ranking Insights: Detailed visibility on product ranking factors with extensive reporting on the performance of search and product discovery. "Shopify's leading commerce technology and strong partner ecosystem empowers merchants to create bespoke solutions for every phase of their commerce journey," said Ritu Khanna , Vice President of Partnerships at Shopify. "We're thrilled to enable Coveo's AI-powered search, product discovery, and generative experience capabilities to more businesses on Shopify." Getting started is simple with flexible integration options. Link the Coveo license with the Shopify store to access best-in-class AI-search and product discovery, plus even more functionality — including GenAI answering — through the Coveo AI-Relevance Platform TM. Install Coveo for Shopify, available for exclusive access now. Watch Coveo for Shopify in action. About Coveo Coveo brings superior AI-Relevance to every point-of-experience and agents, transforming how enterprises connect with their customers and employees to maximize business outcomes. Relevance is about moving from persona to person, the degree to which the enterprise-wide content, products, recommendations, and advice presented to a person online aligns easily with their context, needs, preferences, behavior and intent, setting the competitive experience gold standard. Every person's journey is unique, and only AI can solve the complexity of tailoring experiences across massive, diverse audiences and large volumes and variety of content and products. Our Coveo AI-Relevance Platform™ ️enables enterprises to deliver hyper-personalization at every point-of-experience, unifying all their data securely, with the highest level of contextual and prescriptive accuracy while simultaneously optimizing business outcomes. Coveo brings AI-Relevance to the digital experiences of many of the world's premier and most innovative brands, serving millions of people across billions of interactions. What we believe is bold: Digital is table stakes, Relevance is not. It's the only way to win in the digital age. The Coveo AI-Relevance Platform™ is ISO 27001 and ISO 27018 certified, SOC2 compliant, HIPAA compatible, with a 99.999% SLA available. We are a Salesforce ISV Partner, an SAP Endorsed Ⓡ App, an Adobe Gold Partner, MACH Alliance member, Optimizely Partner, Shopify Premier Partner, and a Genesys AppFoundry Ⓡ ISV Partner. Coveo is a trademark of Coveo Solutions Inc. Stay up to date on the latest Coveo news and content by subscribing to the Coveo blog, and following Coveo on LinkedIn and YouTube. Forward-Looking Information This press release contains "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"). This forward-looking information is identified by the use of terms and phrases such as "may", "would", "should", "could", "might", "will", "achieve", "occur", "expect", "intend", "estimate", "anticipate", "plan", "foresee", "believe", "continue", "target", "opportunity", "strategy", "scheduled", "outlook", "forecast", "projection", or "prospect", the negative of these terms and similar terminology, including references to assumptions, although not all forward-looking information contains these terms and phrases. In addition, any statements that refer to expectations, intentions, projections, or other characterizations of future events or circumstances contain forward-looking information. Statements containing forward-looking information are not historical facts but instead represent management's expectations, estimates, and projections regarding future events or circumstances. Forward-looking information is necessarily based on a number of opinions, estimates, and assumptions that we considered appropriate and reasonable as of the date such statements are made. Although the forward-looking information contained herein is based upon what we believe are reasonable assumptions, actual results may vary from the forward-looking information contained herein. Moreover, forward-looking information is subject to known and unknown risks, uncertainties, and other factors, many of which are beyond our control, that may cause the actual results, level of activity, performance, or achievements to be materially different from those expressed or implied by such forward-looking information, including but not limited to macro-economic uncertainties and the risk factors described under "Risk Factors" in the Company's most recently filed Annual Information Form available under our profile on SEDAR+ at There can be no assurance that such forward-looking information will prove to be accurate, as actual results and future events could differ materially from those anticipated in such information. Accordingly, prospective investors should not place undue reliance on forward-looking information, which speaks only as of the date made. Moreover, we operate in a very competitive and rapidly changing environment. Although we have attempted to identify important risk factors that could cause actual results to differ materially from those contained in forward-looking information, there may be other risk factors not presently known to us or that we presently believe are not material that could also cause actual results or future events to differ materially from those expressed in such forward-looking information. Except as required by law, we do not assume any obligation to update or revise any forward-looking information, whether as a result of new information, future events, or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events. _________________________ 1 Gartner, Magic Quadrant™ for Search and Product Discovery, Mike Lowndes, Aditya Vasudevan, Sandy Shen, Noam Dorros, 13 May 2024. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
