3 days ago
Adnan Sami Calls Mumbai Airport's Pranaam Service ‘Shameful', Pens Angry Note
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Singer Adnan Sami criticised the Pranaam meet-and-greet service at Mumbai airport for being inefficient and careless. He urged airport authorities to take strict action.
Singer Adnan Sami has spoken out against the Pranaam meet-and-greet service at Mumbai's airport. On May 31, he shared on X (formerly Twitter) that the service was slow, careless, and not well organised. He said he had faced problems with them many times.
'Pranaam service at Mumbai airport has become the most inefficient, careless & lazy as hell service in all of India! They couldn't care a damn for their clients!! Awful!! So many horrible experiences. Shameful," he wrote.
The singer also urged the airport authorities to take strict action. '@CSMIA_Official needs to take serious note & pull Pranaam's socks up – LIKE A LOT," he added.
Take a look:
Pranaam service at Mumbai airport has become the most inefficient, careless & lazy as hell service in all of India! They couldn't care a damn for their clients!! Awful!! So many horrible experiences. Shameful. @CSMIA_Official needs to take serious note & pull Pranaam's socks up-… — Adnan Sami (@AdnanSamiLive) May 31, 2025
The official account of Mumbai Airport responded to his complaint, saying, 'Dear Mr Sami, thank you for writing to us. We are really concerned to hear this. We take your feedback very seriously and have communicated it to the concerned team for their attention. The comfort, safety and well-being of our passengers is our topmost priority. – Team CSMIA."
However, the singer hit back, saying, 'Nothing more insulting than a 'Standard Template Bot Reply' which ultimately means nothing."
Take a look:
Nothing more insulting than a 'Standard Template Bot Reply' which ultimately means nothing!!! — Adnan Sami (@AdnanSamiLive) May 31, 2025
For those who don't know, the Pranaam Meet and Greet Service is meant to help passengers have an easier time at the airport. It provides help with moving around, handling baggage, and VIP treatment to make travel smoother.
But Adnan Sami didn't share exactly what happened or why he was unhappy with the service.
Adnan Sami Khan is a versatile musician who performs Indian and Western music in many languages, including Hindi, Urdu, English, Telugu, Tamil, Kannada, and Malayalam. He was awarded the Padma Shri, India's fourth highest civilian honor, for his outstanding contributions to music.
Known for his exceptional piano skills, Adnan is recognised as the first musician to blend the santoor and Indian classical music on the piano. The US-based Keyboard magazine praised him as the fastest keyboard player in the world and called him the keyboard discovery of the 1990s.
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