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United News of India
5 days ago
- Business
- United News of India
Zoom Communications completes rollout of zoom phone in six telecom circles
Hyderabad, June 11 (UNI) Zoom Communications, on Wednesday announced the further expansion of its industry-leading Zoom Phone service to four major metro telecom circles in India — Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad). The Delhi NCR Telecom Circle includes the Union Territory of Delhi, Ghaziabad, Faridabad, NOIDA, and Gurgaon, the company said in a release. Licensed by the Department of Telecommunications (DoT) India, Zoom Phone is now available in six telecom circles in India, including Maharashtra (October 2024) and Tamil Nadu (Chennai) Telecom Circles (February 2025), thereby covering key business and technology hubs in the country. Zoom also plans to bring Zoom Phone to additional telecom circles across India, accelerating its commitment to make AI-first modern telephony available to more organizations across key states in India. "Zoom Phone addresses the growing demand for cloud telephony by offering simplicity and modern functionality for distributed workforces. India is an important market for us, and our expansion plans beyond the six key telecom circles demonstrate our commitment to providing customers with a unified work platform. This expansion also reflects the growing traction Zoom Phone is receiving, especially from multinational companies, as businesses in India move away from legacy PBX systems toward more flexible, AI-first collaboration solutions that enhance employee productivity,' said Velchamy Sankarlingam, president of Product and Engineering, Zoom. Available as an add-on for existing paid Zoom customers, it supports inbound and outbound calling through the Public Switched Telephone Network (PSTN), enabling enterprises to replace legacy private branch exchange (PBX) systems and consolidate communication needs onto a single AI-first platform in Zoom Workplace. In addition to services in the six active telecom circles, Zoom Phone enables businesses to maintain seamless collaboration across India, even in regions where Zoom Phone service is not yet available. Through Zoom's self-service web portal, customers can acquire native phone numbers based on specific telecom circles, such as Karnataka, Delhi NCR, and Mumbai, enabling them to establish a local presence in those regions. These native numbers operate over the PSTN, allowing customers to place outbound calls and receive inbound calls nationwide, regardless of their physical location. This allows organizations to maintain continuity and flexibility in their collaboration strategy, even in telecom circles where Zoom Phone is not directly available. 'We are thrilled that Zoom Phone is now available in six of India's most prominent business and technology hubs. Each of these cities is home to thriving ecosystems of local enterprises and multinational corporations that will benefit from Zoom Phone's flexibility and seamless integration into their existing workflows. Bringing Zoom Phone to additional telecom circles is a natural next step in our commitment to empower more organizations with access to reliable, modern AI-first telephony,' said Sameer Raje, general manager and head of India & SAARC region at Zoom. UNI KNR GNK
Time Business News
01-05-2025
- Business
- Time Business News
Wholesale VoIP vs. Traditional Telecom: A Comparison
Communication technologies have transformed dramatically over the past few decades, reshaping how businesses connect globally. From the days of analog phone lines to today's internet-driven solutions, the choices available can make or break operational efficiency. Comparing Wholesale VoIP (Voice over Internet Protocol) with traditional telecom is critical as businesses seek cost-effective, scalable, and reliable communication systems. This article breaks down the differences, weighing their strengths and weaknesses to help you decide what's best for your organization. Wholesale VoIP is a service where providers sell bulk voice communication services to resellers, carriers, or businesses, leveraging internet networks to transmit calls. Unlike traditional phone systems, VoIP converts voice into digital packets sent over IP networks, reducing costs and enabling features like video calls and instant messaging. Key players include wholesale carriers (who own the infrastructure), resellers (who package services for end users), and providers (who bridge the gap). Traditional telecom relies on the Public Switched Telephone Network (PSTN), a circuit-switched system using physical copper lines to connect calls. Legacy carriers, such as AT&T or BT, operate vast networks of switches and cables, ensuring stable voice transmission. This system, while dependable, is rooted in decades-old technology designed for voice-only communication. Wholesale VoIP operates on IP-based networks, using the internet or private data networks to transmit voice. It requires minimal physical hardware, relying on software and cloud-based platforms. Traditional telecom, by contrast, uses circuit-switched networks, where a dedicated line is established for each call. This approach demands extensive hardware, including switches and cabling, making it less adaptable to modern needs. VoIP's biggest draw is its affordability. Wholesale VoIP providers offer low per-minute rates, especially for international calls, with minimal setup costs thanks to cloud infrastructure. Operating expenses are also lower, as there's no need for costly hardware maintenance. Traditional telecom, however, involves steep upfront costs for equipment and ongoing expenses for line rentals and maintenance, making it a pricier option. Wholesale VoIP shines in scalability. Businesses can add lines or features instantly via software, with no need for physical upgrades. This flexibility suits dynamic companies with fluctuating needs. Traditional telecom scaling, on the other hand, is slow and expensive, often requiring new hardware installations and long-term contracts, which can stifle growth. VoIP quality has improved significantly, with HD voice and low-latency codecs rivaling traditional systems. However, it depends on a stable internet connection, and disruptions can affect performance. Traditional telecom has long been the gold standard for reliability, thanks to dedicated lines unaffected by internet issues. Yet, as VoIP technology advances, the reliability gap is narrowing. Wholesale VoIP enables seamless international communication at a fraction of the cost of traditional telecom. Businesses can set up virtual numbers in multiple countries, enhancing global presence. Traditional telecom's international calling is often prohibitively expensive, with complex pricing structures and limited flexibility for cross-border operations. Pros: Cost-effective, with low call rates and minimal setup costs Highly flexible, supporting rapid scaling and feature integration Quick deployment, often within hours Easily integrates with modern tools like CRM systems Cons: Relies on strong, stable internet connectivity Vulnerable to fraud or security risks if not properly secured Pros: Proven stability with consistent call quality Well-established infrastructure across regions Strong regulatory compliance for industries like finance Cons: Expensive, with high setup and maintenance costs Slow to adopt new features or innovate Rigid contracts limit adaptability Digital transformation is driving businesses toward cloud-based solutions, and communication is no exception. Wholesale Voice Business is gaining traction among startups and enterprises alike, thanks to its affordability and ability to integrate with modern workflows. Telecom giants are struggling to keep pace, with many investing in VoIP infrastructure to stay relevant. The rise of remote work and globalized operations further fuels demand for VoIP's flexibility and low-cost international calling. Choosing between Wholesale VoIP and traditional telecom depends on your priorities. Consider these factors: Budget : VoIP is ideal for cost-conscious businesses. : VoIP is ideal for cost-conscious businesses. Scalability : Growing companies benefit from VoIP's flexibility. : Growing companies benefit from VoIP's flexibility. Reliability : Industries like healthcare may prefer traditional telecom's stability. : Industries like healthcare may prefer traditional telecom's stability. Future Growth: VoIP aligns with modern, cloud-based strategies. When VoIP Makes Sense: Startups or small businesses with tight budgets Companies with international clients or remote teams Tech-savvy firms needing integration with digital tools When Traditional Telecom Might Be Better: Businesses in areas with unreliable internet Highly regulated industries requiring guaranteed uptime Organizations with existing telecom investments Wholesale VoIP is poised to dominate the future of business communication, offering unmatched cost savings, flexibility, and global reach. While traditional telecom still has a place for specific use cases, its high costs and rigidity make it less competitive. By carefully assessing your business needs, you can make a strategic choice that drives efficiency and growth in an increasingly connected world. TIME BUSINESS NEWS
