Latest news with #QSRs
Time of India
10-05-2025
- Business
- Time of India
Franchisee ad row hurting sales: Sapphire CEO
Differences between two of global restaurant chain Pizza Hut 's biggest franchisees in India -Sapphire Foods and Devyani International-have led to pausing of advertising in common franchisee zones, impacting sales, a top executive said. "Starting January-March '25 quarter, we have not been able to invest in mass media advertising (for Pizza Hut)... That's resulted in an impact on our transactions," Sanjay Purohit, group chief executive of Sapphire Foods , said in a post-quarter earnings call. "That's arising because of a difference of view between us and our sister franchisee (Devyani) on marketing strategy and investments on advertising." While Ravi Jaipuria-owned Devyani is the largest franchise partner of Yum! Brands-which owns quick-service restaurant (QSR) chains including KFC, Pizza Hut and Taco Bell-with rights to operate these brands in North and East India, Sapphire operates the brands in South and West India. Devyani operates an overall 2,000-plus stores, while Sapphire's total store count is over 900. "While Yum is aligned with investing (on Pizza Hut ads) similar to us, the difference in opinion has meant that we've not been able to advertise in common markets," Purohit told analysts. When contacted by ET, Jaipuria declined to comment. Devyani International 's January-March quarter earnings are scheduled for later in this month. Store operations of both franchisees overlap in markets such as Maharashtra, Andhra Pradesh and Karnataka, with stores across delivery-only, takeaways and airports. Purohit's comments come amid continued slowing sales of QSRs. Reacting to an analyst query on when Sapphire Foods expected a resolution to the differences, Purohit said it may take one-two quarters. "The difference of opinion really stems from our belief whether spending on or investing behind mass media advertising is resulting in increased transactions or not... If there are questions in someone else's mind on that, that's perfectly alright... The only way to do that is through data and through actually proving that this can work," he said.
Yahoo
01-04-2025
- Business
- Yahoo
Revolutionizing C-Store Revenue: Vontier's Invenco by GVR Highlights Innovations in Foodservice Ordering
Retail Technology Conference to showcase breakthrough solutions transforming convenience stores CHICAGO, April 01, 2025--(BUSINESS WIRE)--Invenco by GVR, a Vontier company, is redefining convenience retail with the latest advancements in its Express Ordering™ solution, integrated within its Passport Retail Platform. These new capabilities – unveiled at the Retail Technology Conference, March 31 through April 2 in Chicago – enable convenience stores to seamlessly offer made-to-order food and essential items through multiple ordering channels, including at-the-pump, in-store kiosks, drive-thru, and mobile ordering. With these capabilities, convenience stores can now effectively compete with Quick Service Restaurants (QSRs), breaking traditional store boundaries. "With foodservice becoming a core driver for c-stores, our next-generation solutions enable retailers to scale and transform convenience stores into everyday dining destinations," said Karthik Ganapathi, President, Invenco by GVR. "By delivering premium foodservice and merchandise purchase options through multiple frictionless channels, we are delivering a sophisticated best-in-class customer experience in convenience retail." Foodservice: The New C-Store Profit Engine Recent industry data confirms that prepared food has become the #1 driver of in-store sales1. With foodservice now representing over 37% of in-store gross profits2 – up from 29% a decade ago – Invenco by GVR's Express Ordering solution directly addresses this rapidly growing sector. "Convenience stores are at the heart of our communities," added Ganapathi. "Retailers are expanding their food offerings and are shifting the stores to be destinations for lunch and even dinner. A third of consumers now visit a store specifically because they want convenient and quality food options, and those who purchase prepared food visit a c-store almost three times more per week on average. The focus is on increasing consumer engagement and 'pump to store' traffic through options like order at the pump and express ordering." Offering Convenient Ways to Order Beyond Store Walls With the Express Ordering add-on, retailers can strategically extend foodservice reach beyond traditional store boundaries, connecting every aspect of the c-store environment: Order at the Pump drives fuel-only customers into the store for the impulse purchase they didn't know they needed. With Express Ordering and FlexPay 6 payment terminals, transform previously idle time into significant new revenue streams. In-Store Self-Service Kiosks feature intuitive interfaces that streamline ordering, reduce wait times, and eliminate order errors to enhance both customer satisfaction and operational efficiency. Drive-Thru Solutions that integrate with existing operations enable c-stores to capture vehicle traffic with QSR-level convenience. Mobile Ordering extends the c-store offering beyond property lines to capture busy customers, wherever they are. The Passport Express Ordering solution offers enterprise-level capabilities to streamline content management for retailers. It supports flexible deployment tailored to each retailer's needs. Convenience store operators can manage real-time menu updates and monitor performance across locations via a centralized application that allows rapid optimization of product offerings, improved customer engagement and increased profitability. Retail Technology Conference: Solving Challenges Together Invenco's Retail Technology Conference 25 brings together top industry minds to tackle the most pressing conversations shaping convenience retail today. This immersive, multi-day experience goes beyond typical industry gatherings by combining strategic vision with tactical implementation – showcasing transformative convenience retail technologies while facilitating collaborative problem-solving among industry leaders. For additional details on Express Ordering solutions and RTC25, visit About Invenco by GVR Invenco by GVR, a Vontier company, is a global leader in the convenience retail industry. Built to help customers adapt and innovate to stay ahead, Invenco by GVR will be the operating system for convenience retail, producing agile solutions for accelerated growth and value. Invenco by GVR Solutions can be found in nearly 165,000 connected devices across 50,000 convenience stores in more than 50 countries. To find out more about Invenco by GVR visit About Vontier Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation, and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at _____________________________________ 1 2 View source version on Contacts Media ContactsCorporate Communications:Marty HannaVice President, Investor Relations:Ryan EdelmanVice President, Investor Sign in to access your portfolio
