Latest news with #QualityCommission
BBC News
09-04-2025
- Health
- BBC News
Royal Stoke maternity services back to 'good' after inspection
Maternity services at Royal Stoke University Hospital have been rated "good" by the health watchdog, following an unannounced inspection in Quality Commission (CQC) inspectors carried out the visit to check on the progress of improvements that University Hospitals of North Midlands NHS Trust was told to make at its previous CQC had issued a warning notice then to ensure the trust focussed on improving safety at the said during November's visit that they found significant improvements, which meant the warning notice was removed. The overall rating for the service, as well as the ratings for how safe and well-led the service was, have now improved from "requires improvement" to "good".Inspectors said the November visit did not look at how effective, caring and responsive the service was - and these remained rated as "good"."We were pleased to see that leaders and staff working in maternity services at Royal Stoke University Hospital had acted on our feedback from the previous inspection and worked hard to make improvements," said Steven Paisley, CQC deputy director of operations in the said leaders now thoroughly reviewed incidents to identify areas for improvement to reduce the risk of them happening also held weekly risk meetings to help keep people admitted to the maternity unit safe. 'Proactive' "The trust was proactive in seeking feedback from people and their families about their experiences of care," Mr Paisley said the inspection team spoke to a family member who described how staff were on hand to answer questions and provide added they also spoke to a mother who talked about how staff had been confident, knowledgeable and kept her updated after the inspectors reported some staff did not feel confident that leaders would act on the concerns they raised, and there were some instances where staffing was below recommended levels due to cover needed in other unit lacked posters and resources in other languages for people whose first language was not English, the report added."Overall, the maternity team at Royal Stoke University Hospital should be proud of the improvements our inspection found," Mr Paisley said."We have identified some areas where they can make continued progress, and we look forward to seeing their plans develop." Follow BBC Stoke & Staffordshire on BBC Sounds, Facebook, X and Instagram.
BBC News
02-03-2025
- BBC News
Meadowfold Hyndburn Ribble Valley Short Break Service 'a beautiful place'
People who use an adult disability "short break" centre which has been rated outstanding by inspectors have said "it's a beautiful place".Meadowfold Hyndburn Ribble Valley Short Break Service, in Great Harwood, offers short break and emergency stays to adults who have a Quality Commission (CQC) inspectors, who visited the service, one of seven run by Lancashire County Council, in December last year, said people using it were "happy" there. Staff were commended for "supporting people with kindness and compassion". Lancashire County Council said the service was "extremely important" for relatives of those who stayed at Meadowfold, as it allowed them "some time to rest and recharge". Meadowfold's manager Reine Swindlehurst said: "This place has everything, you can't get anything better in my view."The little details are really key when people first come to the service. "We make sure their favourite meal is on the menu when they stay for the first time."He added: "One lady was marking an important birthday, we were able to book their relative in so that she could go away, which was her first time on holiday in more than 20 years."Councillor Graham Gooch, cabinet member for adult social care, said: "I have visited Meadowfold and seen the groundbreaking facilities for myself."They include a sensory room, spacious lounge areas and adapted en-suite bathrooms and living quarters." Listen to the best of BBC Radio Lancashire on Sounds and follow BBC Lancashire on Facebook, X and Instagram. You can also send story ideas via Whatsapp to 0808 100 2230.
