07-05-2025
Retail workers to be protected against assault, threats and harassment while on the job
The Protection of Retail Workers Act 2025 is aimed at amending the Criminal Justice (Public Order) Act 1994 to create specific offences for assaulting, threatening, harassing, or abusing retail workers while they are carrying out their employment.
The move comes amid a concerning rise in retail crime nationwide. Recent statistics show a 12pc increase in theft and related offences over the past year, with almost half of that linked to shop thefts.
The total cost of retail crime is estimated at €1.62bn per year, and Ireland has the highest cost per capita for retail crime in the world, according to the Global Retail Theft Barometer.
'Retail workers across Ireland are on the front line every day, yet they are increasingly subjected to theft, abuse, harassment, and violent attacks,' Senator Mary Fitzpatrick said.
'It is unacceptable that these workers, who provide essential services in every community, are not afforded specific legal protections.
'The Protection of Retail Workers Act 2025 will recognise the risks they face and ensure those who threaten or harm retail staff are held to account.
'I have listened closely to retailers and to organisations like RGDATA who have made it clear we need stronger laws, tougher penalties, and better support for retail workers.
'I have met with retailers on the ground and with the Minister for Justice to push for real solutions.
'Retail crime is not just about financial loss, it's about the emotional and physical impact on staff who deserve to feel safe at work.'
Ms Fitzpatrick stressed that stronger legal protections are just one part of the response needed.
'We need to send a clear message that attacking a retail worker is not a minor offence – it is a serious crime,' she added.
'We also need greater garda visibility in retail areas, stronger employer support, and a cultural shift to recognise and respect the vital role retail workers play in our communities.'
Safety concerns are also growing, with 78pc of Mandate trade union members believing their employer does not provide adequate safety measures.
