Latest news with #RSH
Powys County Times
08-05-2025
- Health
- Powys County Times
Shrewsbury hospital park & ride service to be made permanent
The Park & Ride bus service at the Royal Shrewsbury Hospital (RSH) is be made permanent after a successful trial. The Shrewsbury and Telford Hospital NHS Trust (SaTH), Shropshire Council and Arriva launched the trial in January, allowing patients and visitors to use the existing staff bus service. Now, they will have full access from Monday, May 19, with a return journey costing £1. Holders of a disabled person's bus pass and children under the age of 16 will be able to travel for free. Buses will run every 15 to 20 minutes between 6.20am to 9.25pm from the car park at the Oxon Park & Ride site to the Treatment Centre, which is the current main entrance of the hospital. RECOMMENDED READING: There is currently no service on Saturdays, Sundays and Bank Holidays. 'We have been really pleased with the feedback from our patients during the trial and we are delighted to be able to offer this as a permanent option going forward,' said Paula Gardner, interim chief nursing officer at SaTH. 'We know that having an alternative to trying to find a parking space on site has been the biggest benefit to our patients. 'This is a great service for those who are able to use it. Using the Park & Ride is quick and easy and has the benefit of freeing up spaces for those who need to park at RSH. 'We will continue to look at all the ways we can improve parking on-site at our hospitals, leading to a better patient experience.' Heather Kidd, leader-elect of Shropshire Council, added: 'I'm delighted that this trial service has proved to be both successful and popular and that it will shortly become permanent. It really does mean that patients and visitors don't have to worry about driving to, or parking at, the hospital and I hope people will continue to make good use of it in the future.' Buses can be used any time from 6.20am to 9.25pm. People are advised that, as it is also a staff service, buses before 10am and after 3pm will be busier.
Yahoo
02-05-2025
- Business
- Yahoo
Improvement needed over housing complaint backlog
A council has been told improvement is needed to deal with a backlog of housing repairs and complaints from tenants. A watchdog found "some weaknesses" in the social housing services provided by Gateshead Council following an inspection in April. The inspectors said the council had plans in place to ensure all of its properties meet the Decent Homes Standard by 2027, but it had a "backlog of repairs and there are issues with the timeliness of the repair and maintenance of empty homes". The authority said it "fully agreed with the regulator's feedback on areas where we can and must do better", but added the result was "clear evidence we are on the right path". The C2 grading awarded to the council by the Regulator of Social Housing (RSH) was one level higher than that given to Newcastle City Council earlier this year, where "serious failings" were identified. In the services provided by Gateshead Council, which owns about 18,000 homes, the RSH found that "some weaknesses in the landlord delivering the outcomes of the consumer standards and improvement is needed". Overall, the report found the council was meeting its legal health and safety requirements, as well as establishing a "more proactive" approach to dealing with damp and mould cases. The RSH criticised "poor" responses to complaints made by tenants and said there were often "significant backlogs", but added the council had taken steps to address it with improvement plans. Meanwhile the report praised the council's response to dealing with and deterring anti-social behaviour. The council said it had installed a new complaints handling team to provide faster responses to tenants, would provide better monitoring of damp and mould cases, and promised investment to produce quicker repairs and a faster turnaround of empty homes. Labour councillor Chris Buckley said he was "pleased with the judgement". "We also fully agree with the regulator's feedback on areas where we can and must do better." Follow BBC North East on X, Facebook, Nextdoor and Instagram. Delay on clearing mouldy council homes backlog New housing estates planned near town centre Regulator of Social Housing
BBC News
02-05-2025
- Business
- BBC News
Gateshead Council housing complaint backlog 'must improve'
A council has been told improvement is needed to deal with a backlog of housing repairs and complaints from tenants.A watchdog found "some weaknesses" in the social housing services provided by Gateshead Council following an inspection in inspectors said the council had plans in place to ensure all of its properties meet the Decent Homes Standard by 2027, but it had a "backlog of repairs and there are issues with the timeliness of the repair and maintenance of empty homes". The authority said it "fully agreed with the regulator's feedback on areas where we can and must do better", but added the result was "clear evidence we are on the right path". The C2 grading awarded to the council by the Regulator of Social Housing (RSH) was one level higher than that given to Newcastle City Council earlier this year, where "serious failings" were the services provided by Gateshead Council, which owns about 18,000 homes, the RSH found that "some weaknesses in the landlord delivering the outcomes of the consumer standards and improvement is needed". Overall, the report found the council was meeting its legal health and safety requirements, as well as establishing a "more proactive" approach to dealing with damp and mould cases. New complaints team The RSH criticised "poor" responses to complaints made by tenants and said there were often "significant backlogs", but added the council had taken steps to address it with improvement the report praised the council's response to dealing with and deterring anti-social council said it had installed a new complaints handling team to provide faster responses to tenants, would provide better monitoring of damp and mould cases, and promised investment to produce quicker repairs and a faster turnaround of empty councillor Chris Buckley said he was "pleased with the judgement"."We also fully agree with the regulator's feedback on areas where we can and must do better." Follow BBC North East on X, Facebook, Nextdoor and Instagram.
BBC News
13-04-2025
- General
- BBC News
Blueprint to tackle mould and damp in North Yorkshire council homes
More than 8,000 council tenants in North Yorkshire are set to benefit from a new strategy to improve the quality of service they scheme includes new processes to tackle essential maintenance issues such as damp and mould inside Yorkshire Council said it also would make it easier for tenants to report problems and give them a greater say in how services are housing improvement strategy is due to be considered by councillors next week as part of a five-year blueprint to help provide the best possible outcomes for tenants. The strategy was devised following a series of surveys seeking people's views on the current quality of service provided and areas where they felt improvement was member for housing, Simon Myers, said the authority took its responsibility as a social landlord seriously and it was important to provide a "safe and secure home" for all tenants."We currently own and manage about 8,500 properties across North Yorkshire, and we are committed to providing good quality affordable and sustainable housing which meets the needs of our diverse communities," he said. Online reporting Following the creation of North Yorkshire Council in April 2023, a range of issues were identified within tenant services which led to a self-referral to the Regulator of Social Housing (RSH).A subsequent inspection identified some areas that required improvements including governance, health and safety and providing adequate opportunities for tenants to influence and scrutinise the service being authority has created a housing improvement board to oversee the required improvements.A scrutiny panel was also formed to help residents work more closely with the council to influence service delivery, as well as a newsletter, Open Door, which has been launched and is co-produced by a group of tenants."We have carried out significant work since local government reorganisation and the launch of North Yorkshire Council two years ago to improve the way we support residents, including launching an online reporting tool for condensation, damp and mould to make it easier for tenants to let us know when there is a problem," Myers measures form part of a housing improvement plan which shows what the authority has already done and plans to do to achieve towards RSH plan is due to be presented to the council's executive on Tuesday as well as a wider five-year strategy which extends beyond becoming compliant and sets out how tenants will be at the heart of future service improvements. Listen to highlights from North Yorkshire on BBC Sounds, catch up with the latest episode of Look North.
