25-02-2025
Greater Anglia wins top award for third time in six years
Greater Anglia has been crowned Train Operator of the Year for the third time in six years.
The rail company picked up the accolade at the Rail Business Awards 2025, having previously won in 2020 and 2021, and finishing as runners-up in 2022, 2023, and 2024.
The judges praised the company's service, saying: "Greater Anglia has consistently delivered a robust and reliable service for its users over the past year."
The company has been the most punctual operator in the UK since April 2023, with a 94.1 per cent performance rate.
Martin Beable, managing director at Greater Anglia, said: "Everyone at Greater Anglia is very proud to have won the Train Operator of the Year award for the third time in six years.
"Right across our company, colleagues are passionate about doing their best for the customers and communities we serve."
Greater Anglia also picked up the Marketing and Communications Excellence award for its Stansted Express marketing campaign.
The rail company has also replaced its entire fleet with more comfortable trains featuring Wi-Fi, plug points, air conditioning, and improved accessibility.
