Latest news with #RamanBhatia
Forbes
2 days ago
- Business
- Forbes
U.K. Fintech Starling Bank Says ‘Historic Weaknesses' Caused Profit Drop
Starling Bank's CEO Raman Bhatia speaks at the Fintech Summit in Lisbon, Portugal. (Photo By Ramsey ... More Cardy/Sportsfile for Web Summit via Getty Images) Starling Bank managed to report its fourth consecutive year of profitability and revenue growth on Wednesday, although the fintech's 'legacy matters' weighed heavily on its bottom line. The bank said its pretax profit for the financial year fell to £223 million ($300 million), an almost 26% drop from a year earlier that was largely attributed to a regulatory fine for inadequate financial crime controls and a provision to cover issues with Covid-era loans. Starling was fined £29 million by the Financial Conduct Authority (FCA) in October after it had repeatedly breached an agreed requirement not to open accounts for high-risk customers. The watchdog said at the time that the bank's anti-money laundering controls and sanctions screening systems left the financial system "wide open to criminals." Starling also said it recognized a £28 million provision during the financial year after it voluntarily removed the government guarantee on some of the loans it had issued under the Bounce Back Loan Scheme (BBLS). The BBLS was a government-backed program launched in May 2020 that was aimed at helping small businesses exposed to the economic shock caused by the pandemic. The scheme allowed banks to quickly lend businesses up to £50,000 at low interest rates and with a 100% state guarantee. More than £46 billion in loans had been disbursed by various lenders through the scheme, according to the Department for Business and Trade, but the agency also admitted there had been more than 100,000 cases of loss due to fraud and error. The government's decision to streamline the loan process meant that it had "limited verification and no credit checks on borrowers, which made it vulnerable to fraud and losses," according to the National Audit Office. Starling's revenue growth slowed considerably last year. The bank's turnover rose 4.7% to £714 million, compared to a 51% jump in revenue that Starling posted in its 2024 fiscal year. Starling's Chairman David Sproud characterized the bank's latest results as 'a resilient financial performance amid challenging markets and as we resolved some important legacy matters." Founded in 2014 by veteran banker Anne Boden, Starling has grown rapidly as it aims to take on traditional banks with a mobile-only offering. Starling is one of a pack of digital banks, often described as neobanks or challenger banks, that emerged over the past decade and grabbed market share from legacy lenders. The likes of Starling, Monzo and Revolut have been attracting millions of customers with user-friendly apps and low fees. Starling was granted a banking license by the Bank of England in 2016. Boden stepped down as CEO in 2023, saying at the time she wanted to avoid any potential conflicts of interest with her stake in the fintech. Starling was approached by Shawbrook, another challenger bank, about a possible £5 billion merger earlier this year, Sky News reported in April. The approach was described as "highly preliminary," and did not involve any details about the proposed deal. Starling didn't comment on the prospects of a merger on Wednesday, but it did point to its Engine unit, which sells software to other companies, as a source of future growth for the bank. 'Our ambition is global, and with Engine we are now poised to bring our proprietary technology to a global addressable market of some £100 billon,' Starling CEO Raman Bhatia said. 'In the coming year we will expand Engine's unique Software-as-a Service (SaaS) proposition to new markets in North America and the Middle East.'
Yahoo
3 days ago
- Business
- Yahoo
Starling's profits dip 25% as bank takes blame for Covid loan losses
Digital bank Starling has suffered a 25% drop in annual profits and announced it would turn down government guarantees on £28m of Covid loans losses after conceding its own weak controls were to blame. The admission stirs up a long-running controversy over Starling's handling of the government-backed bounce back loan (BBL) scheme, which was built to get money quickly to small businesses during lockdown. The scheme offered loans of up to £50,000 at 2.5% interest but carried little risk, with taxpayers picking up 100% of losses if the companies defaulted. On Wednesday, Starling's chief executive, Raman Bhatia, said the bank had proactively reviewed some of the BBLs on its books, and conceded that a tranche of loans had been granted to applicants without proper checks. That meant they were unlikely to qualify for government guarantees, which might have otherwise seen taxpayers foot the £28m bill. 'In some cases, we think we may not have met all the procedures, all the requirements, of the scheme,' Bhatia told journalists during the conference call. He did not confirm whether Starling had discovered fraud or financial crime within that tranche of loans. It comes just months after Starling was hit with a separate £29m fine for 'shockingly lax' financial crime controls, which the City regulator said had left the financial system 'wide open to criminals and those subject to sanctions'. Together, the fine and BBL loss reduced Starling's profit for the year to March to £223m, down 25% from £301m a year earlier. Bhatia said the bank may consider cutting or clawing back pay from executives if appropriate. 'We have discharged our duties to consider any impact on [remuneration] where appropriate. I can't share any further details.' It is not clear whether that might impact Starling's founder and former chief executive, Anne Boden, who stepped down in 2023 citing a 'conflict of interest' between being a boss and a large shareholder in the lender. Starling's distribution of Covid loans gained heightened attention in 2022 when former minister Theodore Agnew accused Starling of using the BBL scheme as a 'cost-free marketing exercise to build their loan book and so their company valuation', and failing to properly review borrowers before handing out taxpayer-backed loans. Boden at the time vehemently denied Agnew's claims. Unlike large lenders, Starling opened BBL applications to new clients and saw its client base swell as a result. Its business customer base grew from 87,000 to 330,000: equivalent to adding 15,000 a month. And while the bank had only issued £23m of its own loans before the pandemic in November 2019, it had distributed £1.6bn in BBLs by the time the scheme closed in March 2021. Commenting on the Financial Conduct Authority (FCA) fine and the BBL loss on Wednesday, Starling's chief financial officer, Declan Ferguson, said: 'We continue to make significant investment into our financial crime resource to ensure our risk management and compliance capabilities are commensurate with the high-growth business and experience. 'Working closely with both the FCA and the British business bank, we have also sought to limit the impact of these issues and ensure they remain one-offs, but now we are now more confident we are moving forward into the next stage of our growth on much stronger foundations.' Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
The Guardian
3 days ago
- Business
- The Guardian
Starling's profits dip 25% as bank takes blame for Covid loan losses
Digital bank Starling has suffered a 25% drop in annual profits and announced it would turn down government guarantees on £28m of Covid loans losses after conceding its own weak controls were to blame. The admission stirs up a long-running controversy over Starling's handling of the government-backed bounce back loan (BBL) scheme, which was built to get money quickly to small businesses during lockdown. The scheme offered loans of up to £50,000 at 2.5% interest but carried little risk, with taxpayers picking up 100% of losses if the companies defaulted. On Wednesday, Starling's chief executive, Raman Bhatia, said the bank had proactively reviewed some of the BBLs on its books, and conceded that a tranche of loans had been granted to applicants without proper checks. That meant they were unlikely to qualify for government guarantees, which might have otherwise seen taxpayers foot the £28m bill. 'In some cases, we think we may not have met all the procedures, all the requirements, of the scheme,' Bhatia told journalists during the conference call. He did not confirm whether Starling had discovered fraud or financial crime within that tranche of loans. It comes just months after Starling was hit with a separate £29m fine for 'shockingly lax' financial crime controls, which the City regulator said had left the financial system 'wide open to criminals and those subject to sanctions'. Together, the fine and BBL loss reduced Starling's profit for the year to March to £223m, down 25% from £301m a year earlier. Bhatia said the bank may consider cutting or clawing back pay from executives if appropriate. 'We have discharged our duties to consider any impact on [remuneration] where appropriate. I can't share any further details.' It is not clear whether that might impact Starling's founder and former chief executive, Anne Boden, who stepped down in 2023 citing a 'conflict of interest' between being a boss and a large shareholder in the lender. Starling's distribution of Covid loans gained heightened attention in 2022 when former minister Theodore Agnew accused Starling of using the BBL scheme as a 'cost-free marketing exercise to build their loan book and so their company valuation', and failing to properly review borrowers before handing out taxpayer-backed loans. Boden at the time vehemently denied Agnew's claims. Sign up to Business Today Get set for the working day – we'll point you to all the business news and analysis you need every morning after newsletter promotion Unlike large lenders, Starling opened BBL applications to new clients and saw its client base swell as a result. Its business customer base grew from 87,000 to 330,000: equivalent to adding 15,000 a month. And while the bank had only issued £23m of its own loans before the pandemic in November 2019, it had distributed £1.6bn in BBLs by the time the scheme closed in March 2021. Commenting on the Financial Conduct Authority (FCA) fine and the BBL loss on Wednesday, Starling's chief financial officer, Declan Ferguson, said: 'We continue to make significant investment into our financial crime resource to ensure our risk management and compliance capabilities are commensurate with the high-growth business and experience. 'Working closely with both the FCA and the British business bank, we have also sought to limit the impact of these issues and ensure they remain one-offs, but now we are now more confident we are moving forward into the next stage of our growth on much stronger foundations.'
Yahoo
3 days ago
- Business
- Yahoo
Starling Bank profits slide after FCA fine and Covid loan issues
Starling Bank has revealed its annual profit fell by a quarter after being hit with a fine for weak financial crime controls and setting aside cash to cover issues with Covid bounceback loans. The bank reported a pre-tax profit of £223 million for 2024, down 26% from the £301 million made the prior year. It marks the company's fourth year in a row of profitability since launching a decade ago. The drop in profit was partly driven by Starling being fined £29 million by the UK's Financial Conduct Authority last year. The regulator described the bank's financial crime screenings as 'shockingly lax', leaving the system 'wide open to criminals and those subject to sanctions'. It was also found to have repeatedly breached a requirement not to open accounts for high-risk customers. Starling said it has learned lessons from the investigation and has built a stronger framework – but it still faces some restrictions in relation to banking with higher-risk customers. Profits were also dragged lower by the bank putting aside £28.2 million to cover a group of bounceback loans which it said 'potentially did not comply with a guarantee requirement'. Starling offered the loans to struggling businesses during the Covid pandemic as part of the Government-backed lending scheme, which guaranteed to cover any losses incurred by lenders. The bank said it agreed to remove the Government guarantee on the group of loans that had potential issues. Meanwhile, Starling revealed its revenues rose to £714 million, from £682 million in 2023, with the amount deposited by customers topping £12 billion. It also highlighted growth of its banking software platform Engine after ramping up investment and signing Salt Bank in Romania and AMP Bank in Australia as its first two customers. The London-based bank, which also has UK offices in Cardiff, Manchester, and Southampton, hired about 3,940 people on average last year – some 700 more than in 2023. This drove up staff costs by nearly a third year-on-year, while marketing spending reduced as bosses focused investment on financial crime controls. Chief executive Raman Bhatia said: 'In the last year we demonstrated our commitment to addressing legacy matters, investing in our people and capabilities so we now move forward from a position of strength. 'We will leverage our robust capital position to continue to scale our growth in the UK by helping our customers become better with money. 'We will also make great strides in turning Engine by Starling into a global success.'
Daily Mail
3 days ago
- Business
- Daily Mail
Starling Bank takes profit hit thanks to Covid loan issues and FCA fine
Starling Bank's pre-tax profits slumped 26 per cent to £223million in the year to March 2025, down from £301million the previous year. The digital bank said its profits were hit by having to set aside £28million to cover potential compliance issues on government-backed loans it issued during the pandemic. Starling also had to pay a £29million FCA fine for 'shockingly lax' financial crime controls in October last year, which impacted its profits. Revenues rose 3 per cent to £714million, up from £682million the previous year. The bank determined some of the loans it issued under the government-backed Bounce Back Loan Scheme (BBLS) 'potentially did not comply with the guarantee requirement'. The Government launched the scheme – which allowed small firms to borrow up to £50,000 with a 100 per cent guarantee from the British Business Bank, subject to eligibility – in May 2021. As a result of issuing a number of non-compliant loans, Starling volunteered to remove the government guarantee on those loans, which resulted in it having to set aside a £28.2billion provision. Raman Bhatia, chief executive, said: 'In the last year we demonstrated our commitment to addressing legacy matters.' Bhatia did not rule out a potential initial public offering for Starling. He said: 'It is logical to imagine Starling being a plc' but there are 'no firm plans' on the timeframe or location for an IPO. 'We are focused on writing the next chapter for this business.' For Starling, this next chapter involves growing Engine, its software business. Engine has been helping to expand Starling's business growth by selling its banking blueprint to start-ups around the world. It has helped launch Salt Bank in Romania in April 2024 and it now has 500,000 customers. AMP Bank in Australia was also launched using Engine's technology at the start of 2025. Selling Engine's software to launch new banks has contributed £7.8million to Starling's fee income, growing from £2.3million in the 2024 financial year. The next phases is expanding into the US. In April, Engine announced it would be launching a subsidiary in the US to expand in the North American market where there is a 'huge opportunity for Engine' Bhatia said. It believes Engine can help it achieve recurring revenues in excess of £100million in the 'short to medium term.' Starling says it had a 10 per cent increase in open accounts in the year to the end of March to take it to 4.6million. Customer deposits reached £12.1billion, up from £11billion the previous year.
