Latest news with #Rammas
Hi Dubai
28-04-2025
- Business
- Hi Dubai
DEWA Showcases AI Innovations and Youth Development Initiatives at Dubai AI Week
Dubai Electricity and Water Authority (DEWA) underscored its leadership in artificial intelligence during Dubai AI Week, highlighting its pioneering initiatives to enhance energy and water sector efficiencies through advanced AI applications. At a series of discussion sessions and workshops, DEWA experts detailed the organisation's growing use of AI agents and computer-based solutions. Central to the presentations were 'Rammas', DEWA's AI-driven virtual employee, and 'Rammas at Work', which supports operations across power generation, transmission, distribution, and customer services. DEWA also spotlighted its early adoption of generative AI technologies, including Microsoft's Power Platform, 365 Copilot, and Security Copilot. As the first government entity in the UAE to integrate these tools, and among the first utilities globally, DEWA shared insights into its strategies for seamless AI implementation through its digital arm, Moro Hub. More than 100 students from DEWA Academy engaged in the event's interactive workshops, gaining hands-on experience with AI applications. Through educational activities and competitions, DEWA reinforced its commitment to nurturing a new generation of innovators ready to drive Dubai's AI-powered future. The sessions reflected DEWA's broader efforts to position itself at the forefront of digital transformation, focusing on operational excellence, customer satisfaction, and future talent development. News Source: Emirates News Agency
Zawya
25-04-2025
- Business
- Zawya
DEWA experts highlight the latest AI advancements in energy and water at Dubai AI Week 2025
Dubai, UAE: As part of its dynamic agenda as a strategic partner of 'Dubai AI Week', Dubai Electricity and Water Authority (DEWA) participated in a wide range of discussion sessions and interactive workshops where its experts highlighted the various applications of artificial intelligence (AI) in enhancing the efficiency of vital sectors, particularly energy and water. The sessions focused on DEWA's remarkable achievements in adopting computer-using agents and AI agents. These include Rammas, DEWA's virtual employee supported by AI and ChatGPT, and 'Rammas at Work', which powers a range of services across divisions such as Generation (Power & Water), Transmission and Distribution Power and Customer Services. DEWA's experts discussed the various AI applications being leveraged to improve operational efficiency, including smart grid solutions, the Billing Services AI Specialist, the Customer Happiness AI, the LinkedIn Learning AI Agent for Employee Development and IT support services. The sessions also highlighted DEWA's success in adopting generative AI technologies, including the Microsoft Power Platform and smart assistants like Microsoft 365 Copilot and Microsoft Security Copilot. DEWA is the first government organisation in the UAE to adopt these advanced technologies from Microsoft and one of the first utilities worldwide to embrace Microsoft's Copilot. The session led by Moro Hub, a subsidiary of Digital DEWA, the digital arm of DEWA, covered the key strategies used to ensure the smooth integration and efficient management of AI technologies to maximise benefits. More than 100 DEWA Academy students also participated in various sessions and workshops designed to equip them with essential knowledge and skills related to AI tools and applications, encouraging them to innovate and be creative. This supports the preparation of a qualified generation capable of leading an AI-based future in Dubai. DEWA's agenda also included educational competitions, Q&A sessions and interactive activities that emphasised the practical aspects of building AI agents using various platforms.
Hi Dubai
22-04-2025
- Business
- Hi Dubai
DEWA Showcases Roadmap to Become World's First AI-Native Utility at Dubai AI Week 2025
Dubai Electricity and Water Authority (DEWA) is taking center stage as a strategic partner at Dubai AI Week 2025, underlining its commitment to advancing Dubai's vision of becoming a global hub for artificial intelligence. Held from 21 to 25 April under the patronage of H.H. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, the week-long event is organized by the Dubai Future Foundation and the Dubai Centre for Artificial Intelligence. It brings together global leaders, tech giants, and policymakers to drive AI adoption across critical sectors. Saeed Mohammed Al Tayer, MD & CEO of DEWA, participated in the AI Retreat at the Museum of the Future, where discussions focused on digital infrastructure, governance, economic growth, and talent development in AI. As part of its participation, DEWA is showcasing its AI strategy, which includes a roadmap to become the world's first AI-native utility by integrating AI across electricity and water production, transmission, and distribution. DEWA's initiatives, such as Rammas—its AI-powered virtual assistant—highlight its efforts to boost operational efficiency and enhance customer experience. At Area 2071, DEWA is also highlighting partnerships through Moro Hub to promote smart, sustainable solutions. Meanwhile, DEWA Academy is contributing to the AI Week in Schools initiative, introducing students and educators to AI skills and fostering future-ready talent. Al Tayer reaffirmed DEWA's alignment with Dubai's broader AI ambitions, noting the authority's top global ranking in 12 key performance indicators and its ongoing commitment to building a robust digital infrastructure in line with the UAE Strategy for Artificial Intelligence 2031. News Source: Emirates News Agency
TECHx
21-04-2025
- Business
- TECHx
DEWA and Microsoft Explore Artificial Intelligence in Workplace
Dubai Electricity and Water Authority (DEWA), in collaboration with Microsoft, recently held an event focused on the use of artificial intelligence in the workplace. The goal was to explore how advanced AI tools can enhance productivity and support creativity across various job functions. The event featured panel discussions and workshops. Experts demonstrated how generative AI can simplify daily tasks, improve collaboration among teams, and boost time management through automation. These sessions highlighted the practical benefits of artificial intelligence in modern work environments. Attendees also explored the potential of Microsoft 365 Copilot. This smart assistant is available to DEWA employees and is designed to improve performance and increase overall productivity. It also supports DEWA's commitment to enhancing both employee and customer satisfaction. Another focus of the event was DEWA's updated stakeholder happiness plan. Participants discussed ways to offer personalized and value-driven services based on a clear understanding of stakeholder needs. This supports Dubai's aim to lead in the field of artificial intelligence by using it to benefit all stakeholders. DEWA has already launched several AI projects. These align with a strategic roadmap to expand the use of generative AI across operations and services. Early results show positive impacts on both efficiency and stakeholder satisfaction. Key applications of AI at DEWA include virtual assistants like 'Rammas for You' and 'Rammas at Work'. It is also used in information security, human resources, financial systems, customer services, IT support, and data platforms. Through continued investment in artificial intelligence, DEWA is working to stay ahead in digital transformation and support Dubai's leadership in AI innovation.
Gulf Today
11-04-2025
- Business
- Gulf Today
DEWA's Sustainability Centre excites students no end
Centre organises educational programmes, activities and practical experiences in sustainability Dubai: The Dubai Electricity and Water Authority (DEWA) Sustainability and Innovation Centre enhances the knowledge of schoolchildren and university students on sustainability and clean energy through various educational activities, interactive presentations and practical experiences. This supports DEWA's commitment to fostering community awareness and education. The centre aims to equip students with knowledge and hands-on experience according to the highest global standards, supporting academic progress and inspiring them to pursue sustainable career paths. Since its establishment, the centre has welcomed more than 30 academic institutions across various educational levels and organised numerous sessions, workshops and programmes. These initiatives have helped thousands of students deepen their theoretical understanding and enhance their practical skills in solar energy and Fourth Industrial Revolution technologies. The educational initiatives also extend to differently-abled children. The centre simplifies complex scientific concepts through interactive presentations and innovative experiments tailored to the educational needs of different age groups. "In line with our efforts to empower youth and enhance their knowledge and expertise in clean and renewable energy, DEWA's Sustainability and Innovation Centre at the Mohammed bin Rashid Al Maktoum Solar Park provides an ideal learning environment. This supports young people's capabilities and prepares them to address future challenges by encouraging innovation and the development of sustainable solutions. These efforts accelerate the transition towards clean energy and support net-zero goals. "To achieve this, we build strategic partnerships with universities, research institutions and start-ups both locally and internationally. Our aim is to provide young people with access to cutting-edge global technologies and practices in the energy sector. Youth empowerment is a cornerstone of comprehensive and sustainable development,' said Saeed Mohammed Al Tayer, MD & CEO of DEWA. DEWA's virtual employee Rammas has become a superduper star thanks to the adulation of the pupils. Visitors to the centre can enjoy innovative drone and hologram shows and participate in interactive experiences, such as riding an autonomous bus. Through Metaverse technology, visitors can take a virtual tour of the Mohammed Bin Rashid Al Maktoum Solar Park, the largest single-site solar park in the world based on the independent power producer (IPP) model, and explore the latest advancements in clean energy technologies. The centre's first-floor exhibition area showcases DEWA's history, major innovations in electricity and recent advancements in sustainable energy. This includes over 30 interactive exhibits highlighting developments in renewable energy, a DEWA Museum, water desalination plants and a visual space explaining the properties of light and solar radiation. Exhibits also feature critical components of photovoltaic solar cells, concentrated solar power (CSP) and solar power tower technologies. Saeed Mohammed Al Tayer, MD & CEO of DEWA Additionally, visitors can learn about DEWA's renewable energy journey, smart DEWA initiatives, solar cell applications in space exploration and the development of DEWA's sustainable buildings. The Sustainability and Innovation Centre welcomes visitors from Saturday to Wednesday, 9am to 4pm, and Thursdays from 9am to 12pm. Hologram shows are held every Sunday and Wednesday at 10:30am and 2:30pm. Discounts are available for children and students, with free admission for People of Determination. Tickets can be booked at or via the centre's smart app (MBRSIC).
