Latest news with #RedRobinRoyalty
Yahoo
5 days ago
- Business
- Yahoo
How to get a free burger at Shake Shack this month
Shake Shack is dropping a brand new special in honor of National Burger Month. For a limited-time, the fast-food franchise will be offering a free burger to all patrons who spend $10 or more. The deal will run from the first of May until the first of June. Customers interested in receiving a free burger will have the option of choosing from one of four different styles. Right now, the chain is offering their SmokeShack, which includes applewood-smoked bacon, their signature sauce, and finely-chopped cherry peppers. The Bacon Cheeseburger, consisting of American cheese and applewood-smoked bacon, will be the free burger up for grabs from May 12 through May 18. The Avocado Bacon Burger, which just adds avocado on top of the regular bacon cheeseburger, will be available May 19 through May 25, and the original ShackBurger will be the free option from May 26 until June 1. Each customer is limited to one free burger. Interested patrons can get their free burger by ordering on the Shake Shack app or online with code 'BURGERMONTH,' or by visiting a store in-person. Shake Shack isn't the only burger joint to launch a special promotion in honor of National Burger Month. In April, Red Robin, the fast-casual restaurant chain, said it would be offering customers the chance to grab a Bottomless Burger Pass on the Red Robin website to use at any restaurant location for the duration of May, which also happens to be National Hamburger Month. These $20 black-and-gold passes will allow patrons to order one gourmet burger with a bottomless side of their choice for each day of the month. Customers will receive their specialized card in the mail, but supply is limited. What's more, Red Robin Royalty members who buy a burger and a drink during May will automatically be entered into a contest for the chance to win free burgers for the whole year. Only 12 people will be selected to win. The company already has a Bottomless Sides program in which customers can order either steak fries, garlic fries, sweet potato fries, or broccoli and receive free refills for their entire meal. Red Robin's new offers come after the fast-casual franchise reported a decrease in its 2024 fiscal fourth quarter total revenues compared to 2023. 'Total revenues are $285.2 million, a decrease of $23.8 million primarily due to the fourth quarter of fiscal 2024 including 12 operating weeks compared to 13 operating weeks in the fourth quarter of fiscal 2023,' the company's report reads, noting that the net loss was $39.7 million in this period, up from $13.7 million in 2023. As a result of these numbers, Red Robin said it's considering closing 70 restaurants once their lease is up, which would likely happen over the next five years.
Yahoo
5 days ago
- Business
- Yahoo
National Hamburger Day 2025: Where to get a free or discounted burger
National Hamburger Day is celebrated on May 28, just a day after Memorial Day. To celebrate, several fast food chains and restaurants are offering free or highly discounted burgers. Here, we round up the best freebies and deals to celebrate National Hamburger Day. For a limited time, the fast-food franchise will be offering a free burger to all patrons who spend $10 or more. The deal will run from the first of May until the first of June. While the chain has been offering up a different free burger each week this month, the current offering is the original ShackBurger. Each customer is limited to one free burger. Interested patrons can get their free burger by ordering on the Shake Shack app or online with code 'BURGERMONTH,' or by visiting a store in person. Red Robin Royalty members who buy a burger and a drink during the month of May will automatically be entered into a contest for the chance to win free burgers for the whole year. Only 12 people will be selected to win. Members of the chain's Royal Perks program can receive a free hamburger with a purchase of $1 or more. Loyalty members can also score a hamburger for 125 crowns — half the usual reward cost of 250 crowns — through the end of the month. Deals must be activated through the Burger King app. Now through June 1, customers can get a Jr. Bacon Cheeseburger for 1 cent with any Wendy's purchase. The offer can be redeemed on the Wendy's app. New deals will be added to the app beyond June 1 as part of the company's 100 Days of Savings. Known for its wings, the restaurant chain also offers burgers. In honor of National Hamburger Day, customers can score a half-price All-American Cheeseburger, Triple Bacon Cheeseburger, or other burger by using the code GOBURGER when ordering takeout or delivery. The offer is not valid for customers dining at Buffalo Wild Wings restaurants. Customers who join the restaurant chain's newly launched rewards program can score a free Founder's Burger through May 31. Download the Friendly's app and join the Fan Club loyalty program to get the reward. Customers can score a buy-one-get-one deal now through June 1: Purchase any Signature Stackburger, and get another for just 99 cents. The deal can be accessed by members of the DQ Rewards loyalty program through the chain's app. The new Jalapeño BBQ Bacon Stack Smash is part of the chain's National Hamburger Day deal. Any single burger will cost just $5.28 on the day for purchases made in-store or online using the code JUST528.
Yahoo
18-04-2025
- Business
- Yahoo
Red Robin customers fume as website crashes during bottomless burger pass sale
Red Robin customers have expressed their frustrations about the company's website crashing when its latest promotion was up for grabs. On Thursday, Red Robin launched the $20 Bottomless Burger Pass, which allows customers to order one gourmet burger with a bottomless side of their choice for each day in the month of May. The pass, which went up for sale on Red Robin's website on Thursday morning, can be used at any of the brand's restaurants in the U.S. However, many customers said they tried and failed to buy the black and gold pass, with Red Robin's website not loading for them. 'I spent literally an hour refreshing for the burger pass, what incredible incompetence,' one person wrote in a Reddit post. 'I finally get the cashstar page to load after 50 minutes of CONSTANT refreshing (after setting an alarm to be up for this), enter my address, and BOOM it's all sold out.' 'Was the whole thing a marketing stunt? Did anyone actually get through? We got to enter our info, but no way to complete the transaction,' another asked in the comments. A third Reddit user said that when they got the pass, after three failed attempts, it cost $682 and not $20. However, they said they were later refunded the money. On X, multiple people reiterated how difficult it was to get the Red Robin pass. 'I only woke up this early to try and score a free month burger pass at red robin only for the site to not load,' one wrote. 'The Red Robin burger pass got bought out by bots, and everyone else who managed to get through gets met with this stupid scam,' another wrote with a screenshot of their online checkout with the pass, which was $682. 'Literally a captcha would have worked. anything. @redrobinburgers this is so unfair.' A third person quipped about Red Robin's website receiving more traction than ever because of the deal. 'Red Robin has probably never had more than four users on their site at the same time, then they announce their burger pass and told their one I.T. guy to be ready,' the X user joked. Following the controversy, Red Robin issued an apology for its website crashing. 'We did everything we could to anticipate interest in the Bottomless Burger Pass, including working with our web and gift card partners to prepare for the influx of traffic, but due to overwhelming excitement in the pass — 12 million visits in the matter of seconds — our website and supporting systems crashed,' a representative said in a statement to The Independent. 'We're sorry that this happened to our loyal guests. All passes have been sold. Red Robin Royalty members have the chance to win free burgers for a year. Members automatically get an opportunity to win the prize when they buy both a burger and a beverage through their account anytime between May 1 and May 31. Customers who sign up for Red Robin Royalty during May 2025 can also participate. Red Robin's new offers come after the fast-casual franchise reported a decrease in its 2024 fiscal fourth quarter total revenues compared to 2023. 'Total revenues are $285.2 million, a decrease of $23.8 million primarily due to the fourth quarter of fiscal 2024 including 12 operating weeks compared to 13 operating weeks in the fourth quarter of fiscal 2023,' the company's report reads, noting that the net loss was $39.7 million in this period, up from $13.7 million in 2023. In another effort to up its foot traffic, Red Robin will soon be debuting a new 'sizzling summer menu' with five fresh items, including a Backyard BBQ Pork Burger, Backyard BBQ Pork Nachos, Peach-Berry Freckled Lemonade, Spiked Peach-Berry Freckled Lemonade, Non-Alcoholic Peach-Berry Freckled Lemonade, and a Peaches & Cream Milkshake. The new menu picks will be available from April 28 through the summer.
Yahoo
18-04-2025
- Business
- Yahoo
Red Robin customers fume as website crashes during bottomless burger pass sale
Red Robin customers have expressed their frustrations about the company's website crashing when its latest promotion was up for grabs. On Thursday, Red Robin launched the $20 Bottomless Burger Pass, which allows customers to order one gourmet burger with a bottomless side of their choice for each day in the month of May. The pass, which went up for sale on Red Robin's website on Thursday morning, can be used at any of the brand's restaurants in the U.S. However, many customers said they tried and failed to buy the black and gold pass, with Red Robin's website not loading for them. 'I spent literally an hour refreshing for the burger pass, what incredible incompetence,' one person wrote in a Reddit post. 'I finally get the cashstar page to load after 50 minutes of CONSTANT refreshing (after setting an alarm to be up for this), enter my address, and BOOM it's all sold out.' 'Was the whole thing a marketing stunt? Did anyone actually get through? We got to enter our info, but no way to complete the transaction,' another asked in the comments. A third Reddit user said that when they got the pass, after three failed attempts, it cost $682 and not $20. However, they said they were later refunded the money. On X, multiple people reiterated how difficult it was to get the Red Robin pass. 'I only woke up this early to try and score a free month burger pass at red robin only for the site to not load,' one wrote. 'The Red Robin burger pass got bought out by bots, and everyone else who managed to get through gets met with this stupid scam,' another wrote with a screenshot of their online checkout with the pass, which was $682. 'Literally a captcha would have worked. anything. @redrobinburgers this is so unfair.' A third person quipped about Red Robin's website receiving more traction than ever because of the deal. 'Red Robin has probably never had more than four users on their site at the same time, then they announce their burger pass and told their one I.T. guy to be ready,' the X user joked. Following the controversy, Red Robin issued an apology for its website crashing. 'We did everything we could to anticipate interest in the Bottomless Burger Pass, including working with our web and gift card partners to prepare for the influx of traffic, but due to overwhelming excitement in the pass — 12 million visits in the matter of seconds — our website and supporting systems crashed,' a representative said in a statement to The Independent. 'We're sorry that this happened to our loyal guests. All passes have been sold. Red Robin Royalty members have the chance to win free burgers for a year. Members automatically get an opportunity to win the prize when they buy both a burger and a beverage through their account anytime between May 1 and May 31. Customers who sign up for Red Robin Royalty during May 2025 can also participate. Red Robin's new offers come after the fast-casual franchise reported a decrease in its 2024 fiscal fourth quarter total revenues compared to 2023. 'Total revenues are $285.2 million, a decrease of $23.8 million primarily due to the fourth quarter of fiscal 2024 including 12 operating weeks compared to 13 operating weeks in the fourth quarter of fiscal 2023,' the company's report reads, noting that the net loss was $39.7 million in this period, up from $13.7 million in 2023. In another effort to up its foot traffic, Red Robin will soon be debuting a new 'sizzling summer menu' with five fresh items, including a Backyard BBQ Pork Burger, Backyard BBQ Pork Nachos, Peach-Berry Freckled Lemonade, Spiked Peach-Berry Freckled Lemonade, Non-Alcoholic Peach-Berry Freckled Lemonade, and a Peaches & Cream Milkshake. The new menu picks will be available from April 28 through the summer.
USA Today
18-04-2025
- Business
- USA Today
Some were accidentally charged $682 for Red Robin's burger pass: 'We sincerely apologize'
Some were accidentally charged $682 for Red Robin's burger pass: 'We sincerely apologize' If used daily, the total value of the Bottomless Burger Pass is up to $682. Show Caption Hide Caption How to make burgers in bulk Make delicious, juicy burgers for larger crowds with this hack. Problem Solved Red Robin fans jumped at the opportunity to buy a pass granting them bottomless burgers all May, but the promotion encountered some hiccups, including the burger chain's website crashing and some customers being overcharged at checkout. While some were able to purchase the coveted Bottomless Burger Pass with no issue on April 17, Red Robin told USA TODAY that a select few encountered an error that charged them the whopping total value of the promotion − $682. "After the $20 pass sold out, the cost of the pass briefly showed as full value ($682) on our gift card partner's website. This error was resolved, and we sincerely apologize for any confusion," a Red Robin spokesperson said in a statement on April 18. According to Red Robin, the error "impacted a small amount of fans" who were already in the purchase process when the passes sold out. Refunds were processed the same day, the burger chain added. The Bottomless Burger Pass was advertised as a $20 black and gold card that earned customers the right to a burger and a bottomless side of fries every day of May, which happens to be National Burger Month. Red Robin's website crashed due to 'influx of traffic' During the release of the Bottomless Burger Passes, Red Robin's website crashed unexpectedly, making it difficult for customers to take advantage of the promotion. "We did everything we could to anticipate interest in the Bottomless Burger Pass, including working with our web and gift card partners to prepare for the influx of traffic, but due to overwhelming excitement in the pass, our website and supporting systems crashed," Red Robin said in a statement to USA TODAY on April 17. "We're sorry that this happened to our loyal guests. All passes have been sold. We are still gathering information on total traffic to the site." Although the passes have sold out, Red Robin said customers can still enter for a chance to win free burgers for a year through its "Red Robin Royalty Sweepstakes." Throughout May, members will be able to win burgers and other prizes by buying both a burger and a beverage while logged into their account at participating Red Robin locations. New members who sign up for the Red Robin Royalty during May will also be entered for an opportunity to win, according to the burger chain. What's the value of the Bottomless Burger Passes? If a Bottomless Burger Pass holder takes advantage of the promotion daily, the potential value of the card would be up to $682, according to Red Robin. Customers should keep in mind that substitutions, additions or premium sides may result in an additional charge, the burger chain added. The passes, which Red Robin announced on April 14, were limited to one card per customer.
