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Daily Mail
6 days ago
- Business
- Daily Mail
Parents' fury over three-day 'high octane' family festival they say offered 'less entertainment than a morgue'
Angry parents have demanded refunds after a three-day bank holiday family festival was branded a massive letdown providing 'less entertainment than a morgue'. Complaints and refund demands have poured in to organisers of the 'High Octane Family Fest Weekender' at Ffos Las Racecourse in Trimsaran, south-west Wales. Some attendees said they lasted only 15 or 20 minutes before heading back to their cars and heading home - with one dubbing the event a 'total rip-off' and a 'shambles'. The Northumberland-based company behind the event have issued a request for further feedback online, while blaming bad weather. But many disappointed festival-goers say they are unhappy with the response, while urging those potentially turning up at future events to think again. Criticisms included prices for not only entry but what attractions there were, a shortage of rides and only scant food and drink vans available for refreshments. Robyn Morgan, who went with her family last Saturday, has condemned the event as 'absolutely shocking'. She wrote on social media: 'Please don't waste your money - we lasted 15 minutes.' Disappointed visitors have shared pictures online of what faced them when attending She described the festival as being 'not as described, even today when the weather is nicer'. She outlined what appeared to be on offer as 'one ramp for the BMX bikes', adding: 'Teacups, trampolines, one ride and a crazy maze. One burger van, one sweet stall, one ice cream van, and you can see it all stood in one place. 'Balloon baskets were there but not inflating balloons, a character stitch walking round, no music, no atmosphere.' Ms Morgan added: 'Such a waste of time and wouldn't really keep the kids entertained. They shouldn't be able to get away with advertising this and certainly shouldn't be charging for tickets. 'I've seen more entertainment at a morgue. It is absolutely shocking.' Another attendee on Saturday, who has asked to remain anonymous, told WalesOnline: 'I have just returned from the event today at Ffos Las advertising motorbikes, medieval jousting, giant funfair. It was not as advertised. 'There were three men on BMX bikes - who were pretty good in all honesty - a hot air balloon that didn't go up, five very expensive fairground rides.' She described the 'one burger van and a sweet van' as 'overpriced', while also highlighting the apparent absence of a bar and live music. She added: 'I got super-early bird tickets at £13.45, but some people have paid £30/ticket. I have asked for a refund of my tickets.' The event was held on three days across the bank holiday weekend between 10am and 8pm. Tickets were being sold on Friday in a 'flash sale' for £3 each but adult attendees who bought their tickets earlier in advance are said to have paid between £13 and £30. High Octane Events advertised the festival beforehand as 'unforgettable'. A post on the firm's social media last week said: 'This time next week we'll be putting the finishing touches on a wonderful weekend of hot air ballooning, live music, fairground rides, motorbike shows and more!' High Octane Events has since followed up on Facebook with a statement seeming to address the backlash after the event went ahead. The message stated: 'Thank you for joining us this weekend. A huge thank you to everyone who joined us at the Ffos Las event this weekend! We truly appreciate your support and energy, it means everything to the High Octane Events team. 'Unfortunately, the poor weather impacted our schedule and some parts of the show didn't go ahead as planned. The Facebook statement from the company has attracted more criticism in people's replies 'We completely understand that this may have been disappointing for some of you, and we want to sincerely apologise if the experience fell short of expectations. 'If you were unhappy with any part of the event, please don't hesitate to message us directly - we're here to listen and make things right wherever we can. 'Thank you again for being part of the High Octane Events community. We're already working hard to make the next one even better!'
Scottish Sun
6 days ago
- Entertainment
- Scottish Sun
‘Morgues are more entertaining' – ‘Rip off' festival promising ‘high-octane' family fun day slammed as ‘SHAMBLES'
Organisers had described the event as 'unforgettable' NO FUN 'Morgues are more entertaining' – 'Rip off' festival promising 'high-octane' family fun day slammed as 'SHAMBLES' Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) PUNTERS have slammed a family festival as a 'rip off' after it promised 'high octane' fun, with one critic saying 'morgues were more entertaining'. The 'High Octane Family Fest Weekender' was held at Ffos Las Racecourse in Trimsaran, Carmarthenshire, Wales, over the bank holiday weekend. Sign up for Scottish Sun newsletter Sign up 2 Attendees were not happy about the 'High Octane Family Fest Weekender' at Ffos Las Racecourse, saying it was a 'shambles' Credit: MEDIA WALES But attendees have been taking to social media to warn others; one said it was a 'shambles' and told others 'do not attend'. Another claimed they lasted '20 minutes max' before deciding to pack it in and return to their car. One said it was a 'total rip-off'. Robyn Morgan and her family went to the event on May 24. Read More on UK News DRIVE SHOCK Moment drunk Fiat 500 driver smashes into car & flips over during overtake She described the event has 'absolutely shocking,' going on to write: 'Please don't waste your money, we lasted 15 minutes.' Robyn also claimed: "[The event is] not as described, even today when the weather nicer.' She added: "There is one ramp for the BMX bikes. Teacups, trampolines, one ride and a crazy maze. 'One burger van, one sweet stall, one ice cream van, and you can see it all stood in one place. "Balloon baskets were there but not inflating balloons, a character stitch walking round, no music, no atmosphere." She said: "Such a waste of time and wouldn't really keep the kids entertained. Fans slam Glastonbury as 'worst one ever' as full lineup announced 'They shouldn't be able to get away with advertising this and certainly shouldn't be charging for tickets. "I've seen more entertainment at a morgue. It is absolutely shocking." Another attendee on Saturday, who wanted to remain anonymous, told WalesOnline: "I have just returned from the event today at Ffos Las advertising motorbikes, medieval jousting, giant funfair,' adding 'it was not as advertised.' She claimed: "There were three men on BMX bikes - who were pretty good in all honesty - a hot air balloon that didn't go up, five very expensive fairground rides (tea cups, fun house, trampolines, a spinning thing, and two toddler rides). "There was one burger van and a sweet van," which she said were "overpriced" and claimed there was no bar and no live music. "I got super-early bird tickets at £13.45, but some people have paid £30/ticket. I have asked for a refund of my tickets for tomorrow." The event was held across May 24-26, starting at 10am and finishing at 8pm, each day. Organisers held a 'flash sale' on Friday, selling tickets for £3 each but adults who bought their tickets in advance are thought to have paid between £13 and £30 for their entry to the event. High Octane Events had advertised the event as being 'unforgettable'. A post to its social media platforms last week said: "This time next week we'll be putting the finishing touches on a wonderful weekend of hot air ballooning, live music, fairground rides, motorbike shows and more!" The company has now responded to the criticisms with a spokesperson writing on the High Octane Events' Facebook page: "A huge thank you to everyone who joined us at the Ffos Las event this weekend! "We truly appreciate your support and energy, it means everything to the High Octane Events team. "Unfortunately, the poor weather impacted our schedule and some parts of the show didn't go ahead as planned. "We completely understand that this may have been disappointing for some of you, and we want to sincerely apologise if the experience fell short of expectations. "If you were unhappy with any part of the event, please don't hesitate to message us directly - we're here to listen and make things right wherever we can. "Thank you again for being part of the High Octane Events community. We're already working hard to make the next one even better!" The Sun Online has contact High Octane Events for further comment.
The Sun
6 days ago
- Entertainment
- The Sun
‘Morgues are more entertaining' – ‘Rip off' festival promising ‘high-octane' family fun day slammed as ‘SHAMBLES'
PUNTERS have slammed a family festival as a 'rip off' after it promised 'high octane' fun, with one critic saying 'morgues were more entertaining'. The 'High Octane Family Fest Weekender' was held at Ffos Las Racecourse in Trimsaran, Carmarthenshire, Wales, over the bank holiday weekend. 2 But attendees have been taking to social media to warn others; one said it was a 'shambles' and told others 'do not attend'. Another claimed they lasted '20 minutes max' before deciding to pack it in and return to their car. One said it was a 'total rip-off'. Robyn Morgan and her family went to the event on May 24. She described the event has 'absolutely shocking,' going on to write: 'Please don't waste your money, we lasted 15 minutes.' weather nicer.' She added: "There is one ramp for the BMX bikes. Teacups, trampolines, one ride and a crazy maze. 'One burger van, one sweet stall, one ice cream van, and you can see it all stood in one place. "Balloon baskets were there but not inflating balloons, a character stitch walking round, no music, no atmosphere." She said: "Such a waste of time and wouldn't really keep the kids entertained. Fans slam Glastonbury as 'worst one ever' as full lineup announced 'They shouldn't be able to get away with advertising this and certainly shouldn't be charging for tickets. "I've seen more entertainment at a morgue. It is absolutely shocking." Another attendee on Saturday, who wanted to remain anonymous, told WalesOnline: "I have just returned from the event today at Ffos Las advertising motorbikes, medieval jousting, giant funfair,' adding 'it was not as advertised.' She claimed: "There were three men on BMX bikes - who were pretty good in all honesty - a hot air balloon that didn't go up, five very expensive fairground rides (tea cups, fun house, trampolines, a spinning thing, and two toddler rides). "There was one burger van and a sweet van," which she said were "overpriced" and claimed there was no bar and no live music. "I got super-early bird tickets at £13.45, but some people have paid £30/ticket. I have asked for a refund of my tickets for tomorrow." The event was held across May 24-26, starting at 10am and finishing at 8pm, each day. Organisers held a 'flash sale' on Friday, selling tickets for £3 each but adults who bought their tickets in advance are thought to have paid between £13 and £30 for their entry to the event. High Octane Events had advertised the event as being 'unforgettable'. A post to its social media platforms last week said: "This time next week we'll be putting the finishing touches on a wonderful weekend of hot air ballooning, live music, fairground rides, motorbike shows and more!" The company has now responded to the criticisms with a spokesperson writing on the High Octane Events' Facebook page: "A huge thank you to everyone who joined us at the Ffos Las event this weekend! "We truly appreciate your support and energy, it means everything to the High Octane Events team. "Unfortunately, the poor weather impacted our schedule and some parts of the show didn't go ahead as planned. "We completely understand that this may have been disappointing for some of you, and we want to sincerely apologise if the experience fell short of expectations. "If you were unhappy with any part of the event, please don't hesitate to message us directly - we're here to listen and make things right wherever we can. "Thank you again for being part of the High Octane Events community. We're already working hard to make the next one even better!" The Sun Online has contact High Octane Events for further comment.
The Irish Sun
6 days ago
- Entertainment
- The Irish Sun
‘Morgues are more entertaining' – ‘Rip off' festival promising ‘high-octane' family fun day slammed as ‘SHAMBLES'
PUNTERS have slammed a family festival as a 'rip off' after it promised 'high octane' fun, with one critic saying 'morgues were more entertaining'. The 'High Octane Family Fest Weekender' was held at Ffos Las Racecourse in Trimsaran, Carmarthenshire, Wales, over the bank holiday weekend. 2 Attendees were not happy about the 'High Octane Family Fest Weekender' at Ffos Las Racecourse, saying it was a 'shambles' Credit: MEDIA WALES But attendees have been taking to social media to warn others; one said it was a 'shambles' and told others 'do not attend'. Another claimed they lasted '20 minutes max' before deciding to pack it in and return to their car. One said it was a 'total rip-off'. Robyn Morgan and her family went to the event on May 24. Read More on UK News She described the event has 'absolutely shocking,' going on to write: 'Please don't waste your money, we lasted 15 minutes.' Robyn also claimed: "[The event is] not as described, even today when the weather nicer.' She added: "There is one ramp for the BMX bikes. Teacups, trampolines, one ride and a crazy maze. 'One burger van, one sweet stall, one ice cream van, and you can see it all stood in one place. Most read in The Sun "Balloon baskets were there but not inflating balloons, a character stitch walking round, no music, no atmosphere." She said: "Such a waste of time and wouldn't really keep the kids entertained. Fans slam Glastonbury as 'worst one ever' as full lineup announced 'They shouldn't be able to get away with advertising this and certainly shouldn't be charging for tickets. "I've seen more entertainment at a morgue. It is absolutely shocking." Another attendee on Saturday, who wanted to remain anonymous , told She claimed: "There were three men on BMX bikes - who were pretty good in all honesty - a hot air balloon that didn't go up, five very expensive fairground rides (tea cups, fun house, trampolines, a spinning thing, and two toddler rides). "There was one burger van and a sweet van," which she said were "overpriced" and claimed there was no bar and no live music. "I got super-early bird tickets at £13.45, but some people have paid £30/ticket. I have asked for a refund of my tickets for tomorrow." The event was held across May 24-26, starting at 10am and finishing at 8pm, each day. Organisers held a 'flash sale' on Friday, selling tickets for £3 each but adults who bought their tickets in advance are thought to have paid between £13 and £30 for their entry to the event. High Octane Events had advertised the event as being 'unforgettable'. A post to its social media platforms last week said: "This time next week we'll be putting the finishing touches on a wonderful weekend of hot air ballooning, live music, fairground rides, motorbike shows and more!" The company has now responded to the criticisms with a spokesperson writing on the High Octane Events' Facebook page: "A huge thank you to everyone who joined us at the Ffos Las event this weekend! "We truly appreciate your support and energy , it means everything to the High Octane Events team. "Unfortunately, the poor weather impacted our schedule and some parts of the show didn't go ahead as planned. "We completely understand that this may have been disappointing for some of you, and we want to sincerely apologise if the experience fell short of expectations. "If you were unhappy with any part of the event, please don't hesitate to message us directly - we're here to listen and make things right wherever we can. "Thank you again for being part of the High Octane Events community. We're already working hard to make the next one even better!" The Sun Online has contact High Octane Events for further comment. 2 Organisers promised a 'wonderful weekend' Credit: Facebook / High Octane Events
Wales Online
6 days ago
- Entertainment
- Wales Online
Family festival at Ffos Las issues statement after visitors brand it a 'shambles'
Family festival at Ffos Las issues statement after visitors brand it a 'shambles' One person who attended the High Octane Family Fest Weekender said they had seen 'more entertainment at a morgue' Some attendees paid upwards of £30 for entry (Image: Sophie Jenkins ) An events organiser has issued a public apology after facing backlash from a local community who labelled their "unforgettable" family fun festival a "shambles." Several people posted on social media after attending the "High Octane Family Fest Weekender" at Ffos Las Racecourse in Trimsaran writing "do not attend", and posting pictures of the "funfair." Some attendees said they lasted "20 minutes max" before heading back to the car with one man saying that the event was a "total rip-off" and a "shambles". The event was advertised to include balloon displays, night glow shows, live music, stunt teams, fairground rides, roaming characters, great food, hot air balloons and monster trucks. Robyn Morgan took her family to the event on Saturday, May 24. She said the event was "absolutely shocking" and wrote "please don't waste your money, we lasted 15 minutes." "There is one ramp for the BMX bikes. Teacups, trampolines, one ride and a crazy maze. One burger van, one sweet stall, one ice cream van, and you can see it all stood in one place. The event organiser said it would be "unforgettable". (Image: Supplied ) Article continues below "Balloon baskets were there but not inflating balloons, a character stitch walking round, no music, no atmosphere." "Such a waste of time and wouldn't really keep the kids entertained. They shouldn't be able to get away with advertising this and certainly shouldn't be charging for tickets. "I've seen more entertainment at a morgue. It is absolutely shocking." Robyn's complaints were echoed by over 100 other commenters, and High Octane Events has responded with the following apology. A spokesperson posted this on their Facebook page: "A huge thank you to everyone who joined us at the Ffos Las event this weekend! We truly appreciate your support and energy, it means everything to the High Octane Events team. "Unfortunately, the poor weather impacted our schedule and some parts of the show didn't go ahead as planned. We completely understand that this may have been disappointing for some of you, and we want to sincerely apologise if the experience fell short of expectations. "If you were unhappy with any part of the event, please don't hesitate to message us directly - we're here to listen and make things right wherever we can. "Thank you again for being part of the High Octane Events community. We're already working hard to make the next one even better!" The event was on across the Bank Holiday weekend, May 24-26, between 10am and 8pm each day. Article continues below Tickets were being sold on Friday in a "flash sale" for £3 each but adult attendees who bought their tickets more in advance are believed to have paid between £13 and £30 for entry. Many attendees responded to their apology asking for a reply to their messages and emails asking for a refund. Lots of these people are still awaiting a response, and are advising each other that the best way to receive compensation would be to claim through the bank, as "they didn't provide what you paid for." High Octane Events have deleted some of their posts about the event, as well as many of the negative comments they received over the weekend.
