Latest news with #Sail&Sign
Business Wire
08-05-2025
- Business
- Business Wire
Carnival Cruise Line Partners with Cantaloupe, Inc. to Power Self-Service Experiences at Carnival's Celebration Key
MALVERN, Pa.--(BUSINESS WIRE)-- Cantaloupe, Inc. (Nasdaq: CTLP), a global leading provider of end-to-end technology solutions for self-service commerce, announced a new partnership with Carnival Cruise Line to power food and beverage sales at Celebration Key, Carnival's new exclusive destination set to open on Grand Bahama July 19, 2025. With Cantaloupe's advanced point-of-sale (POS) technology, guests will have access to a seamless, self-service ordering and payment experience across the destination's food and beverage outlets. 'Our collaboration with Cantaloupe is critical to making Celebration Key a destination that is full of fun and takes the worry out of carrying cash for our guests,' said Richard Morse, senior vice president of Food and Beverage at Carnival Cruise Line. Share Celebration Key is designed to be a premier exclusive cruise destination and features a variety of food and beverage options. To make ordering and payment as convenient as possible, guests' Sail & Sign cards, which are used to make cashless payments on board Carnival ships, will now be available for use at Celebration Key. Guests will be able to scan their Sail & Sign cards to make purchases directly linked to their onboard accounts at Cantaloupe-powered kiosks on the island. This collaboration marks the first time the Sail & Sign program will be available off-ship, creating an effortless extension of the onboard cashless experience. 'Cantaloupe is excited to power this experience by providing a frictionless, technology-driven solution that will simplify guests' dining and service experiences,' said Tom Lapham, senior vice president of Cheq at Cantaloupe, Inc. 'Cantaloupe's POS technology is built to support large-scale environments, with real-time updates and scalability that can handle high volumes of transactions and peak demand. We're proud to help Carnival deliver an elevated guest experience at its stunning new Celebration Key destination.' With Cantaloupe's self-service kiosks located throughout the island, guests can quickly and easily place orders and enjoy their time at Celebration Key without the need for cash or credit cards. 'Our collaboration with Cantaloupe is critical to making Celebration Key a destination that is full of fun and takes the worry out of carrying cash for our guests,' said Richard Morse, senior vice president of Food and Beverage at Carnival Cruise Line. 'Through this partnership, we're able to offer an experience that extends the ease and familiarity of onboard dining to our exclusive destination. Guests will have the freedom to choose from a diverse range of dining and beverage options with the same seamless process they're used to onboard.' Cantaloupe's POS solutions, including its Cheq management platform, are designed to support high-traffic venues, providing large organizations like Carnival Cruise Line with reliable, high-performance payment technology that enhances operational efficiency and guest satisfaction. This partnership aligns with Cantaloupe's expansion into the travel and hospitality sectors and underscores Cantaloupe's commitment to delivering world-class customer service, self-service and digital payment solutions across diverse venues. For more information on Cantaloupe's POS technology, visit About Cantaloupe Inc. Cantaloupe, Inc. (Nasdaq: CTLP), is a global technology leader powering self-service commerce. Cantaloupe offers a comprehensive suite of solutions including micro-payment processing, self-checkout kiosks, mobile ordering, connected point of sale systems, and enterprise cloud software. Handling more than a billion transactions annually, Cantaloupe's solutions enhance operational efficiency and consumer engagement across sectors like food & beverage markets, smart automated retail, hospitality, entertainment venues and more. Committed to innovation, Cantaloupe drives advancements in digital payments and business optimization, serving over 30,000 customers in the U.S., U.K., EU countries, Australia, and Mexico. For more information, visit or follow on LinkedIn, Twitter (X), Facebook, Instagram or YouTube. Cashtag $CTLP G-CTLP
Yahoo
23-04-2025
- Entertainment
- Yahoo
Carnival Cruise Line takes on cruise class controversy
Carnival cruisers who have reached the highest levels in the cruise line's VIFP (Very Important Fun Person) loyalty program, Platinum and Diamond VIFPs, have a reputation for sometimes acting entitled. Carnival Cruise Line Brand Ambassador John Heald often receives complaints on his popular Facebook page from some of these high-status passengers demanding special treatment on reputation that Platinum and Diamond Carnival cruisers have gained has also led to rumors about ways that these cruisers flaunt their status over others on board. Since Carnival issues passengers onboard Sail & Sign key cards in colors that signify their levels in the VIFP program, the fact that some Platinum and Diamond cruisers wear these cards on lanyards around their necks has sent the wrong message to some cruisers. John Heald recently dedicated a Facebook video to this cruise class controversy in an effort to combat the latest rumor, and to share his perspective on Heald: Good morning, good afternoon, and to my friends in Cleveland, New Zealand and Australia, good evening. I don't know why I say that every time. Welcome to today's three-minute video, and we're going to talk a little bit this morning about a post I received yesterday from somebody who we will call Michael because, well that's his name. And Michael says: 'A big discussion on Cruise Critic. Will the Grand Pooh Bear — and in brackets: you Heald lol, care to comment? — It has been said that most Diamond and Platinum [VIFPs] wear their Sail & Sign card on their lanyards at all times to impress the lowly Golds, Reds and Blues. Of course, they do. What do you say, John?' Well, thank you very much, Michael, Mickey. I think it's brilliant, by the way, that you've put Cruise Critic in with a capital C and a capital C, but when you've written my name, not only did you not call me John, but Heald is in all small case, so no capital for my name. Does not bother me in the slightest and if you tried to get under my skin it's not working. It's not right, seriously, I think some of our most loyal guests do wear their Sail & Sign card on a lanyard to show, simply, how proud they are of their loyalty. Now this is very much a cruise thing. You will never see this on Cleveland Airlines with a Diamond Platinum Elite member walks down the aisle with an airline card around their neck. It's just a cruise thing, but although I do think it is mostly for convenience, I think that a lot of, or some of, our most loyal guests do want to show their loyalty and it's not to look down on people who are not Diamond or Platinum. It is just to say, 'Look what I have done, look what I have achieved. I'm proud. I love Carnival.'And those last three words I would like to think is the reason that most people who have reached those levels wear their cabin key around a lanyard. So that's my answer. I'll be interested to see what others have to say on this, but I would say that 99% of our Diamond and Platinum guests wear their card around their neck simply because they are proud. Nothing more and nothing less. More Carnival cruise news:Now, I don't have any news on the new loyalty program. As soon as I do, of course, we will share it in the usual way. They do say if you want to talk about loyalty, you have to talk about a pet and it always reminds me of this story: There are three pets. They pass away and they go to heaven and they meet God. And God wants to know what they believe in and he looks first at the German Shepherd and says, 'What do you believe in?' and the German Shepherd says, 'I believe in discipline and loyalty to my family,' and God said, 'Well done, you can sit on my right side.' Then he looks at the next pet. It's a Shih Tzu — It's not where the joke's going — It's a Shih Tzu, and God says to the Shih Tzu, 'What do you believe in?' and the Shih Tzu says, 'I believe in love and care and cuddles and loyalty,' and God said, 'You can sit on my left side.' And then God looks at the cat and says to the cat, 'What do you believe in?' and the cat looks at God and says, 'I believe you're sitting in my seat.'
