Latest news with #SandboxBanking
Yahoo
18-03-2025
- Business
- Yahoo
Sandbox Banking Partners with Zoom to Integrate Critical Banking Systems
The new integration application empowers financial institutions to access core banking data, streamline account holder interactions, and enhance service delivery directly within Zoom's Contact Center WILMINGTON, N.C., March 18, 2025 (GLOBE NEWSWIRE) -- Sandbox Banking, an nCino (NASDAQ: NCNO) company, today announced that Glyue® has been introduced in the Zoom App Marketplace, a powerful collaboration with Zoom that transforms the Zoom Contact Center into a comprehensive solution for banks and credit unions. Selected by Zoom for its expertise in fintech integrations, Sandbox Banking has developed the Glyue® for Zoom app to effortlessly link Zoom's communication tools with back-office systems, automate workflows, and provide deeper insights into customer or member interactions. Glyue® for Zoom is an integration application that enables unified data flow between Zoom's video, chat, and telephony tools and financial institutions' core systems, enhancing operational efficiency and delivering more personalized customer or member experiences. Research highlights the impact of CRM functionality, with a study by Capterra reporting a 47% increase in account holder satisfaction and retention, a 45% boost in sales revenue, and a 39% improvement in cross-selling success among CRM users. Key features of the Glyue® app include: Enhanced AI Capabilities: By integrating broader account holder data into Zoom's AI tools, banks and credit unions can deliver more accurate and tailored customer or member interactions. Ernst & Young reports that AI-powered automation such as that offered by Glyue® can streamline processes like loan approvals, fraud detection, and account holder service, driving cost savings and operational efficiency. Global Telephony Customization: The app integrates regional systems with Zoom's telephony capabilities, helping with seamless connectivity and adaptability to local market needs while supporting customers in meeting applicable requirements. Advanced Analytics: Zoom's metrics are linked with powerful analytics tools, enabling financial institutions to gain deeper insights into account holder behavior and operational performance. The Glyue® for Zoom app addresses a critical need for financial institutions to deliver faster, more personalized service while simplifying operations. AI-driven account holder engagement tools, like those enabled by Glyue®, not only improve satisfaction but also build trust by anticipating customer or member needs. 'We're thrilled to partner with Zoom to integrate key banking systems into its customer engagement platform,' said Kelsey Saia, VP of Partnerships at Sandbox Banking. 'With Glyue® for Zoom, banks and credit unions can securely access real-time financial data within Zoom Contact Center. By connecting core banking, loan origination, deposit account opening and CRM systems, agents gain a 360° view of account holders, enabling faster issue resolution, seamless transactions, and personalized support. This partnership enhances customer or member experiences, improves operational efficiency, and reinforces our commitment to innovation in financial services.' Kentis Gopalla, Head of CX Product & Ecosystem at Zoom, shared, 'We partnered with Sandbox Banking because of their deep understanding of financial institutions' challenges and their innovative approach to integrations. The Glyue® app empowers banks and credit unions to leverage Zoom's communication platform in ways that enhance both efficiency and account holder experience.' The Glyue® app is now available in the Zoom App Marketplace for all Zoom Contact Center users. Banks and credit unions looking to deliver a seamless, AI-powered customer or member experience are encouraged to explore this transformative solution. About Sandbox BankingSandbox Banking, an nCino Company, is a digital transformation leader, empowering banks and credit unions with Glyue®, a cutting-edge Integration Platform as a Service (iPaaS) created exclusively for financial institutions. Glyue® seamlessly connects 14+ of the most popular core banking platforms with over 50 industry-leading solutions in lending, deposits, CCaaS, CRM, document management, KYC/AML, underwriting, mobile banking, and analytics. Trusted by over 100 North American financial institutions ranging from $500M to $200B+ in assets, Sandbox Banking helps unlock new revenue streams through powerful, flexible integrations. Sanbox Banking was acquired by nCino in 2025. To learn more, visit For media inquiries, please contact:Michele YurcichDirector of MarketingSandbox Banking, an nCino About nCino nCino (NASDAQ: NCNO) is powering a new era in financial services. The Company was founded to help financial institutions digitize and reengineer business processes to boost efficiencies and create better banking experiences. With over 1,800 customers worldwide - including community banks, credit unions, independent mortgage banks, and the largest financial entities globally - nCino has developed a trusted platform of best-in-class, intelligent solutions. By integrating artificial intelligence and actionable insights into its platform, nCino is helping financial institutions consolidate legacy systems to enhance strategic decision-making, improve risk management, and elevate customer satisfaction by cohesively bringing together people, AI and data. For more information, visit Safe Harbor StatementThis press release contains forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally include actions, events, results, strategies and expectations and are often identifiable by use of the words 'believes,' 'expects,' 'intends,' 'anticipates,' 'plans,' 'seeks,' 'estimates,' 'projects,' 'may,' 'will,' 'could,' 'might,' or 'continues' or similar expressions. Any forward-looking statements contained in this press release are based upon nCino's historical performance and its current plans, estimates, and expectations, and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent nCino's expectations as of the date of this press release. Subsequent events may cause these expectations to change and, except as may be required by law, nCino does not undertake any obligation to update or revise these forward-looking statements. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially including, among others, risks and uncertainties relating to the market adoption of our solution and privacy and data security matters. Additional risks and uncertainties that could affect nCino's business and financial results are included in reports filed by nCino with the U.S. Securities and Exchange Commission (available on our web site at or the SEC's web site at Further information on potential risks that could affect actual results will be included in other filings nCino makes with the SEC from time to time.
Yahoo
14-02-2025
- Business
- Yahoo
nCino acquires iPaaS provider Sandbox Banking
US cloud banking software provider nCino has acquired Sandbox Banking, an Integration-Platform-as-a-Service (iPaaS) company that supports digital transformation in the financial services industry. The deal, valued at $52.5m with an additional earn-out opportunity of up to $10m, bolsters nCino's capabilities in enhancing data connectivity and streamlining operations for banks and credit unions. Financial institutions often encounter challenges with integration when launching new products or connecting with external systems. nCino's acquisition of Sandbox Banking introduces an integration hub designed to simplify these processes, eliminate redundancies, and align data across various banking systems, according to the company. Sandbox Banking CEO and co-founder Ravi Balasubramanian said: 'Today's financial institutions are navigating complex challenges, from managing siloed data systems to launching tech-enabled products quickly. 'Our combined resources offer banks and credit unions practical tools to turn these challenges into opportunities for growth and customer delight.' The acquisition promises several key benefits for financial institutions, such as accelerated deployment through customisable prebuilt integrations and advanced connectivity, which can reduce project timelines. A library of prebuilt connectors will be available, covering core banking platforms and over 50 solutions, including lending, deposits, and mobile banking. Additionally, Sandbox Banking's technology will enable artificial intelligence (AI) services that can generate integration logic, saving time in integration and API development. This will streamline operations by automating integrations and reducing manual data entry, leading to fewer errors and less technical debt. A unified platform will be created, offering a single source of truth for connected data, which meets regulatory requirements. nCino chief product officer Chris Gufford said: 'We've closely partnered with Sandbox Banking for years through many integration projects, so we've seen first-hand how this technology layer improves transparency, reduces integration friction, accelerates project timelines, and creates a hub for better data connectivity.' In November 2024, nCino acquired UK-based SaaS firm FullCircl for $135m. "nCino acquires iPaaS provider Sandbox Banking" was originally created and published by Retail Banker International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
