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Time of India
2 days ago
- General
- Time of India
‘Rail Seva' award honours Bhopal railway division staff, stations
Bhopal: The 'Rail Seva Award 2024' ceremony was organised here on Friday. The event recognised 37 dedicated railway workers from various Bhopal Division departments for their outstanding performance. Besides, 13 stations and depots received the 'Best Performance Shield'. Senior divisional commercial manager Saurabh Kataria explained that this annual event celebrates railway personnel's service dedication and work quality. Staff members, who enhanced railway services, received certificates and insignia during the ceremony. The honoured employees represented various departments: engineering (07), mechanical diesel shed Itarsi (02), mechanical carriage wagon (04), personnel (03), operations (01), traction operations (03), electrical general (02), electrical TRS (03), electrical TRD (02), medical (01), accounts (01), signal and telecommunication (02), RPF/Security (01), general administration (02), official language (01), safety (01), and railway school Itarsi (01). The ceremony was attended by DRM Devashish Tripathi, Women Welfare Organisation president Gunjan Tripathi, senior divisional personnel officer Vijay Singh, branch officers, and union office-bearers. Get the latest lifestyle updates on Times of India, along with Eid wishes , messages , and quotes !
Time of India
14-05-2025
- Business
- Time of India
Railway enquiry counters in Bhopal upgraded with real time information system
Bhopal : A technological transformation began at the railway station enquiry counter in Bhopal. The introduction of the 'Next Generation NTES ( National Train Enquiry System )' portal significantly enhanced the capabilities of railway staff handling system enables staff to deliver instant information to passengers with greater accuracy, detail, and real-time updates than previously possible. According to Senior Divisional Commercial Manager Saurabh Kataria, the advanced portal allows station staff to access comprehensive details about coach positions, train status, potential delays, precise arrival-departure timings, and upcoming trains within 8 hours through a single click. The real-time data updates ensure enquiry staff can respond to queries without any lag technological advancement eliminated waiting times for passengers and reduced confusion at stations. The primary beneficiaries are the enquiry counter staff, who can now deliver services more efficiently and confidently through this system. The system is currently operational at 7 principal stations in Bhopal Division: Bhopal, Rani Kamlapati, Sant Hirdaram Nagar, Bina, Guna, Itarsi, and initiative forms part of Indian Railways' digital modernisation efforts, aimed at improving passenger experience whilst empowering frontline railway staff with technological tools for superior service delivery.
