Latest news with #SendCloud
Business Upturn
29-04-2025
- Business
- Business Upturn
Behind DHgate's U.S. #2 Milestone: SendCloud Powers Email Engagement as Aurora Mobile & EngageLab Drive Ecosystem Growth
SINGAPORE, April 29, 2025 (GLOBE NEWSWIRE) — EngageLab's parent company, Aurora Mobile (NASDAQ: JG), is proud to announce its subsidiary, SendCloud, provided seamless customer communication for DHgate during its recent unprecedented user surge in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surgery in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load, achieving: Maintained over 90% email deliverability , consistently connecting with users worldwide. , consistently connecting with users worldwide. Achieved a 99% inbox placement rate , significantly outperforming industry benchmarks. , significantly outperforming industry benchmarks. Reached a 40% email open rate, boosted by optimized sender certification and domain reputation. These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: Unmatched Deliverability : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. : A 99.97% inbox placement rate through domain warm-up and BIMI certification, ensuring compliance with GDPR and DPPA. Personalized Campaigns : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. : Leveraging AI-driven marketing automation, businesses tailor emails to diverse client segments—from small retailers sourcing electronics to wholesalers procuring bulk fashion items. Global Infrastructure: With 5 global nodes, EngageLab ensured low-latency communication, which is critical for global business operations. The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit For Media Inquiries: Contact: [email protected] Website: Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same.
Hamilton Spectator
29-04-2025
- Business
- Hamilton Spectator
Aurora Mobile's SendCloud Partners with DHgate to Power Seamless Customer Communication
SHENZHEN, China, April 29, 2025 (GLOBE NEWSWIRE) — Aurora Mobile Limited (NASDAQ: JG) ('Aurora Mobile' or the 'Company'), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. ('SendCloud'), a trusted email solution provider, has provided seamless customer communication for DHgate during its recent unprecedented surge in users in the U.S. market. This surge propelled DHgate to #2 on the U.S. App Store Free iPhone Apps Ranking, surpassing giants like Google and TurboTax, trailing only behind ChatGPT. Founded in 2004, DHgate is a leading Chinese cross-border B2B marketplace connecting global buyers, primarily SMBs and retailers, directly with Chinese manufacturers for small-batch wholesale, making it a crucial platform for global sourcing. DHgate's recent surge in popularity in the U.S. further highlights its core value of effectively connecting Chinese factories and suppliers directly with international consumers. This connection provides global buyers with more convenient access to goods straight from the source. As DHgate experienced this massive influx of users, SendCloud, a professional and trusted expert in email services, played a critical role in maintaining seamless and stable customer communication. Leveraging SendCloud's robust API integration, DHgate successfully managed the increased load by: These achievements allowed DHgate to effectively nurture its expanding customer relationships, build loyalty, and drive sustainable growth within one of the world's most dynamic markets. SendCloud Powers EngageLab's Omnichannel Solutions: Driving Global Engagement Building upon the reliable email infrastructure provided by SendCloud, EngageLab further empowers businesses with an advanced customer engagement platform tailored for global e-commerce challenges: The Future of Cross-Border E-Commerce The increasing global traction of Chinese cross-border e-commerce underscores why seamless, AI-powered customer engagement is critical for success. EngageLab remains steadfast in its commitment to providing businesses the adaptive tools needed to conquer challenges in dynamic international markets. About EngageLab EngageLab is a world-leading AI-powered omnichannel customer engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS and WhatsApp Business. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit . About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit . Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. For more information, please contact: Aurora Mobile Limited E-mail: ir@ Christensen In China Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004 Email: For Media Inquiries: Contact: marketing@
Yahoo
27-03-2025
- Business
- Yahoo
EngageLab Empowers Customer Communication Platform with Advanced Messaging Solution
SINGAPORE, March 27, 2025 (GLOBE NEWSWIRE) -- , a subsidiary of Aurora Mobile (NASDAQ: JG), is a world-leading omnichannel customer engagement platform. EngageLab leverages cutting-edge technology and robust infrastructure to provide businesses with seamless, efficient, and personalized communication solutions. With a strong focus on empowering Customer Communication Platforms (CCMs), EngageLab offers a tailored messaging solution that enhances customer interactions, optimizes workflows, and drives higher conversion rates. Customer communication platforms are critical in helping businesses manage customer engagement across multiple touchpoints. However, these platforms require robust messaging infrastructure to ensure seamless communication and maximize engagement. EngageLab's advanced solutions are designed to meet these needs, offering unparalleled capabilities that empower customer communication platforms to deliver exceptional user value. SendCloud and SaleSmartly: A Case Study in Collaboration As a key component of EngageLab's ecosystem, SendCloud, another subsidiary of Aurora Mobile, recently partnered with SaleSmartly, a leading customer communication platform, to enhance its email marketing capabilities. This partnership exemplifies how EngageLab's solutions can empower sales platforms to achieve their goals. Highlights of the Collaboration: 1. Improved Email Deliverability:Currently, SaleSmartly sends users an average of 400,000 triggered notification emails per month through SendCloud. With a 96% email delivery rate, these emails achieve an open rate of over 20%, making email one of the most important channels for customer engagement. 2. Real-Time Email Analytics:SaleSmartly is accessible to detailed analytics, including open rates, click-through rates, and conversion metrics, enabling data-driven decision-making. 3. Seamless API Integration:SendCloud's email services are integrated into SaleSmartly's platform via API, providing a smooth user experience and simplifying email campaign management. EngageLab: The Ideal Partner for Customer Communication Platforms 1. Omni-Channel Engagement:EngageLab provides enterprises with an all-in-one highly integrated platform that covers a full range of functions, covering multiple customer interaction channels, including Email, AppPush, WebPush, One-Time Password (OTP), SMS, and WhatsApp. A unified API enables seamless integration, reducing development time and simplifying operations, ensuring platforms can communicate with customers through their preferred channels. 2. Global High Delivery Rates and High ReliabilityEngageLab ensures a 40% push delivery rate higher than mainstream vendors and a 99.97% email delivery rate, leveraging its global infrastructure with five strategically located nodes to guarantee fast and reliable message delivery. Its robust infrastructure supports high concurrency and availability, even during peak periods. 3. Personalization and Automation:Customer communication platforms can leverage EngageLab's powerful marketing automation to deliver personalized messages based on customer journey, behavior, preferences, and demographics. Dynamic content capabilities enable real-time customization of messages, improving engagement and conversion rates. 4. Data Security and Compliance:EngageLab adheres to global data security standards, offering dedicated IPs, automated failover, and compliance with local regulations like GDPR and DPPA. About EngageLab EngageLab, a subsidiary of Aurora Mobile (NASDAQ: JG), is a leading multi-channel engagement solution provider, unites technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS, WhatsApp. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses globally, delivering more than 1 million messages every second across various channels. For more information about EngageLab and its suite of solutions, visit About SaleSmartly SaleSmartly is a leading omnichannel customer communication platform, trusted by over 10,000 businesses globally. By integrating tools such as Live Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, and WeChat, SaleSmartly enables businesses to optimize the entire customer journey from connection to conversion. For more information, please visit For Media Inquiries:Contact: marketing@ | Website: in to access your portfolio
Globe and Mail
18-03-2025
- Business
- Globe and Mail
Aurora Mobile's SendCloud Partners with SaleSmarly to Revolutionize Email Marketing Solutions
SHENZHEN, China, March 18, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services in China, today announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. ('SendCloud'), a trusted email solution provider, has recently established a strategic partnership with SaleSmartly, a leading omni-channel customer communication platform, for over three years. SaleSmartly has leveraged SendCloud to send an average of 400,000 triggered notification emails per month, achieving a remarkable 96% delivery rate. Additionally, SaleSmartly's clients send an overall of 700,000 emails per month via the SendCloud Email API. This partnership has transformed email communication strategies, enabling SaleSmartly's business worldwide to achieve unparalleled efficiency, scalability, and performance in email campaigns and API integration. Key Highlights of the Partnership Include: Enhanced Email Campaigns: Currently, SaleSmartly sends an average of 400,000 triggered notification emails per month to users through SendCloud. With a 96% delivery rate, these emails achieve an open rate of over 20%, making email one of the most important channels for customer engagement. Seamless API Integration: As an omnichannel customer communication platform, SaleSmartly has integrated SendCloud's powerful API into its platform to provide email services to its clients. Beyond email sending, SendCloud's API supports real-time tracking and multi-dimensional analytics, helping clients optimize their email marketing campaigns. This collaboration empowers SaleSmartly with advanced email marketing capabilities, driving higher engagement rates and improving overall marketing ROI. SendCloud Powers EngageLab's Email Solutions In addition to its collaboration with SaleSmarly, SendCloud plays a pivotal role in supporting EngageLab, another subsidiary of Aurora Mobile, by providing its email infrastructure and expertise. EngageLab leverages SendCloud's email technology to offer businesses a comprehensive suite of email marketing solutions designed to maximize customer engagement and conversion rates. EngageLab, a subsidiary of Aurora Mobile (NASDAQ: JG), is a leading multi-channel engagement solution provider, that combines technology and versatility to offer seamless customer interactions across every channel, including Email, AppPush, WebPush, OTP, SMS, WhatsApp. It empowers businesses to build lasting relationships and achieve higher conversions and retention. With a strong focus on innovation and performance, EngageLab supports businesses in over 220 countries and regions, delivering more than 1 million messages every second across various channels. With SendCloud's email technology at its core, EngageLab ensures a 99.97% inbox placement rate, advanced sender certification, and cutting-edge features like BIMI implementation and real-time analytics. For more information about EngageLab and its suite of solutions, visit About SaleSmartly SaleSmartly is a leading omnichannel customer communication platform, trusted by over 10,000 businesses globally. By integrating tools such as Live Chat, WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, and WeChat, SaleSmartly enables businesses to optimize the entire customer journey from connection to conversion. For more information, please visit About Aurora Mobile Limited Founded in 2011, Aurora Mobile (NASDAQ: JG) is a leading provider of customer engagement and marketing technology services in China. Since its inception, Aurora Mobile has focused on providing stable and efficient messaging services to enterprises and has grown to be a leading mobile messaging service provider with its first-mover advantage. With the increasing demand for customer reach and marketing growth, Aurora Mobile has developed forward-looking solutions such as Cloud Messaging and Cloud Marketing to help enterprises achieve omnichannel customer reach and interaction, as well as artificial intelligence and big data-driven marketing technology solutions to help enterprises' digital transformation. For more information, please visit Safe Harbor Statement This announcement contains forward-looking statements. These statements are made under the 'safe harbor' provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as 'will,' 'expects,' 'anticipates,' 'future,' 'intends,' 'plans,' 'believes,' 'estimates,' 'confident' and similar statements. Among other things, the Business Outlook and quotations from management in this announcement, as well as Aurora Mobile's strategic and operational plans, contain forward-looking statements. Aurora Mobile may also make written or oral forward-looking statements in its reports to the U.S. Securities and Exchange Commission, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including but not limited to statements about Aurora Mobile's beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: Aurora Mobile's strategies; Aurora Mobile's future business development, financial condition and results of operations; Aurora Mobile's ability to attract and retain customers; its ability to develop and effectively market data solutions, and penetrate the existing market for developer services; its ability to transition to the new advertising-driven SAAS business model; its ability to maintain or enhance its brand; the competition with current or future competitors; its ability to continue to gain access to mobile data in the future; the laws and regulations relating to data privacy and protection; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in the Company's filings with the Securities and Exchange Commission. All information provided in this press release and in the attachments is as of the date of the press release, and Aurora Mobile undertakes no duty to update such information, except as required under applicable law. For more information, please contact: Aurora Mobile Limited E-mail: ir@ Christensen In China Ms. Xiaoyan Su Phone: +86-10-5900-1548 E-mail: In US Ms. Linda Bergkamp Phone: +1-480-614-3004 Email:
