Latest news with #SharjahAirport
Sharjah 24
a day ago
- Sharjah 24
Sharjah Airport receives pilgrims with flowers
Al Baqish confirmed that the airport made special arrangements to greet the pilgrims with flowers, Arabic coffee, and sweets, ensuring their comfort and facilitating travel and passport procedures as quickly as possible. He also congratulated the pilgrims on completing their rituals, wishing them a blessed Hajj, accepted efforts, and forgiven sins, emphasising Sharjah Airport's commitment to providing a unique experience that reflects Emirati hospitality.
Sharjah 24
2 days ago
- Business
- Sharjah 24
Sharjah Airport promotes culture of partnership with customers
Part of SAA's ongoing commitment to fostering culture of positive engagement This recognition is part of the SAA's ongoing commitment to fostering a culture of positive engagement with its customers and reinforcing transparency and open dialogue. By listening to the voice of the passengers, the SAA aims to achieve the highest standards of service excellence, in line with its vision of positioning Sharjah Airport as a leading travel hub in the region. Dr. Ahmed Al Hmoudi, Director of the Customer Service Department at Sharjah Airport, affirmed that the "Because We Care" programme serves as a vital tool in understanding customer needs and expectations, emphasising that passenger feedback remains a fundamental pillar in the SAA's journey of development. "Our continuous pursuit of customer satisfaction is deeply rooted in our belief in listening, learning, and evolving," he added. Sharjah Airport adopts comprehensive, multi-channel approach to capturing passenger feedback Sharjah Airport adopts a comprehensive, multi-channel approach to capturing passenger feedback to ensure an ongoing enhancement of the travel experience. This includes customer satisfaction surveys available on the airport's official website, in-person interviews conducted by customer service staff, interactions through social media platforms, and digital surveys displayed on information screens within the terminal. This interactive ecosystem provides valuable data that is carefully analysed to improve services in line with passenger needs and aspirations.
Gulf Today
3 days ago
- Gulf Today
Sharjah Airport shares Eid joy with passengers
In an atmosphere filled with joy and warmth, Sharjah Airport is celebrating Eid Al Adha with its passengers and visitors through special festive activities that reflect the UAE's authentic values of hospitality and community spirit, while enhancing the travel experience during the holiday season. The airport's terminals witnessed a vibrant festive ambiance, where passengers were welcomed with flowers, warm greetings, and traditional treats. Souvenirs were also distributed to mark the joyous occasion. The Sharjah Airport Authority affirmed that these initiatives come as part of its strategy to create a more engaging and emotionally connected travel experience — especially during special occasions — while reinforcing its vision of the airport as a space where cultures meet in an atmosphere of harmony, generosity, and mutual respect. Sharjah Airport continues to deliver efficient services throughout the Eid Al Adha holiday in coordination with all strategic partners, ensuring smooth passenger flow and a safe, seamless travel experience, in line with the highest international standards of quality and operational excellence.
Sharjah 24
4 days ago
- Sharjah 24
Sharjah Airport celebrates Eid Al-Adha with passengers
Welcoming passengers with festive cheer The airport terminals were adorned with a vibrant festive ambiance as passengers were greeted with flowers, warm wishes, traditional treats, and souvenirs to commemorate the occasion. This effort reflects Sharjah Airport Authority's commitment to making travel more engaging and emotionally resonant, especially during significant holidays. A strategy rooted in culture and connection The Authority emphasised that these celebrations are part of its broader strategy to position the airport as a cultural meeting point, fostering harmony, generosity, and respect among travelers from different backgrounds. Ensuring smooth and safe travel Throughout the Eid Al-Adha holiday, Sharjah Airport continues to offer efficient and secure services in collaboration with strategic partners. The airport ensures a smooth flow of passengers and upholds the highest standards of quality and operational excellence.
Gulf Today
6 days ago
- Business
- Gulf Today
Sharjah Airport welcomes first Ethiopian Airlines flight
As part of a significant expansion of its route network into Africa, Sharjah Airport has officially welcomed the first direct flight operated by Ethiopian Airlines on 2nd June 2025, marking a new chapter in the airport's growing global connectivity. This step reflects Sharjah's rising status on the regional and international aviation map, as more global airlines choose the airport as a strategic operational hub linking the Middle East with the African continent. The inaugural flight was welcomed in a reception attended by senior officials and representatives from both sides. Ethiopian Airlines now operates four weekly flights between Addis Ababa Bole International Airport and Sharjah Airport on Tuesdays, Wednesdays, Fridays, and Sundays, with return flights departing Sharjah on Mondays, Wednesdays, Thursdays, and Saturdays, bound for Addis Ababa. A Strategic Route Strengthening Trade and Investment Connectivity with Africa Ali Salim Al Midfa, Chairman of Sharjah Airport Authority (SAA), emphasised that this strategic partnership with the national carrier of Ethiopia falls in line with the airport's ongoing efforts to expand its destination network and connect Sharjah with key emerging markets. He noted that this aligns with the growing demand for regional and international travel, fueled by the airport's ambitious expansion strategy and development projects aimed at increasing total passenger capacity to 25 million annually by the end of 2027. He added, 'This new route with Ethiopian Airlines represents a qualitative step in reinforcing the airport's role as a vital air bridge that supports trade and investment flows between the UAE and African nations. We remain committed to delivering the highest standards of quality, efficiency, and service diversity, through the adoption of smart technologies and advanced digital systems. This enhances operational performance and sustainability, while ensuring a seamless, safe, and integrated travel experience—further strengthening Sharjah Airport's position as a distinguished regional hub.' Mesfin Tasew, Group CEO of Ethiopian Airlines, stated, 'We are truly delighted to connect our passengers to an additional getaway in the UAE with our new flights to Sharjah. We have been connecting the UAE and Africa for nearly five decades now and the new service will help boost the investment, tourism, diplomatic and socioeconomic bonds between the two regions.' Sharjah Airport Authority continues to enhance its offering to attract global airlines by providing a comprehensive service ecosystem tailored to meet the evolving needs and goals of aviation partners. These services align with best global practices in the aviation industry and reflect the latest airport technologies and systems. Ethiopian Airlines—recognised as one of the leading carriers in Africa—operates flights to 142 international destinations for both passengers and cargo, and is known for its high operational efficiency and compliance with the highest global safety and quality standards. WAM
