2 days ago
AiVANTA and Slangit Technologies partner to develop AI-powered customer engagement platform
AiVANTA, an India-based AI-driven SaaS platform for multilingual, dialect-specific personalised video communication, and Slangit Technologies, a UAE-based leader in interactive Knowledge Base solutions with expertise in Arabic dialects, have announced a strategic partnership to co-develop an AI-powered customer engagement platform tailored for Arabic-speaking markets across the Middle East.
This collaboration brings together AiVANTA's hyper-personalised video messaging capabilities with Slangit's real-time voice and chat-based interactions. As the Middle East rapidly advances its digital transformation efforts, the joint solution addresses the growing need for culturally relevant, automated communication at scale – bridging fragmented systems and enabling truly localised engagement.
Commenting on the partnership, Karan Ahuja, Co-founder and CEO of AiVANTA, said, 'This partnership is a game-changer for AI-driven multimedia communication in the Middle East. By combining our AI video capabilities with Slangit's conversational intelligence, we're enabling brands to speak to customers in ways that feel deeply personal and truly local.'
Rabih Chehade, Founder and CEO of Slangit Technologies, echoed this sentiment, adding, 'By joining forces with AiVANTA, we are redefining AI-powered customer communication in the Arabic-speaking world. This collaboration allows us to deliver seamless, localised experiences that drive deeper engagement and meaningful interactions for businesses across the region.'
Slangit brings regional expertise in Arabic voice and conversational technologies, with deployments across voice, chat, and IVR platforms. The proposed platform will integrate Slangit's Knowledge Base as a Service with AiVANTA's AI-powered video engine. This will allow businesses to deliver timely, relevant customer interactions across websites, messaging apps, and telephony systems, while adapting seamlessly to regional languages and dialects.
Businesses in sectors such as healthcare, banking, insurance, telecom, and e-commerce can use the platform to automate support, reduce operational load, improve message clarity, and deliver emotionally resonant, localised journeys.
