Latest news with #Smarsh
National Post
a day ago
- Business
- National Post
Smarsh Unveils Major Platform Innovations, Next-Gen AI and Robust APIs for Smarter Financial Oversight
Article content Harnessing AI, New Platform Innovations Turn Data Chaos into Compliance Confidence Article content PORTLAND, Ore. — Smarsh ®, the global leader in communications data and intelligence, today announced significant advancements to its industry-leading platform, including cutting-edge AI innovations and expanded API capabilities. These innovations reinforce the company's commitment to financial industry firms to confidently meet the evolving demands of AI implementation and digital communications oversight. With these enhancements, Smarsh customers can seamlessly integrate advanced AI capabilities into their existing workflows, ensuring smarter compliance and superior regulatory control. Article content 'AI is transforming how the world's largest financial institutions operate, and Smarsh is proud to lead them into this new era,' said Tom Padgett, President, Enterprise Business at Smarsh. 'These innovations give organizations the ability to meet their regulatory obligations and gain actionable insights — all while using AI to bring clarity to compliance chaos.' Article content Use AI with regulatory certainty: Smarsh Capture for Microsoft 365 Copilot Article content Financial institutions are eager to utilize generative AI in ways that meet their unique compliance and governance requirements. Through this integration, Smarsh Capture provides compliance teams with enhanced tools to securely govern Microsoft 365 Copilot and significantly enhance productivity. Organizations can use AI safely, responsibly, and within regulatory guidelines. Article content Capture Microsoft 365 Copilot conversations in full context: Securely preserve Microsoft 365 Copilot prompts, files, and responses across the web, Microsoft Teams, Microsoft 365, and chat agents with tamper-proof records. Automate governance and policy enforcement: Seamlessly apply compliance policies across Microsoft 365 Copilot interactions. Strengthen legal and audit readiness: Ensure AI-generated interactions meet organizational and regulatory standards. Uncover trends and speed decision-making: Analyze Microsoft 365 Copilot communications for unapparent insights and behavioral patterns. Article content 'Microsoft 365 Copilot is transforming how employees collaborate and innovate across industries,' said Dan Stevenson, General Manager, Microsoft 365 Copilot Extensibility Ecosystem. 'Our collaboration with Smarsh ensures that organizations in highly regulated sectors can harness the full power of Copilot while maintaining the highest standards of governance, transparency, and compliance. Together, we are enabling secure, responsible AI adoption at scale.' Article content Learn more about this integration in the Eliminating Compliance Barriers for Microsoft 365 Copilot webinar. Article content New API capabilities from Smarsh are engineered to supercharge data management and unlock business insights. Providing secure, API-driven access, they enable seamless integration with existing legal, compliance, and case management systems. This open architecture allows firms to effortlessly connect and synchronize data across all their workflows, driving efficiency gains, enabling tailored customization, and reducing costly manual data processes. Article content Smarsh is proud to collaborate with leading providers like Exterro and Relativity on the launch of these expanded API capabilities. Together, these integrations offer organizations a scalable foundation for end-to-end discovery that meets evolving regulatory and legal requirements. Article content 'Exterro is pleased to partner with Smarsh on this important advancement in e-discovery integration,' said Bruce Holbert, Head of Partnerships at Exterro. 'With Smarsh's new API suite, legal and compliance teams can seamlessly connect communications data to their e-discovery and case management workflows — reducing risk, improving efficiency, and accelerating time to insight. As a leader in data risk management, Exterro is focused on helping regulated organizations stay defensible, drive efficiency, and remain ahead of constantly evolving demands. Together with Smarsh, we're delivering outcomes that matter.' Article content Achieve smarter risk detection and significant cost savings with Intelligent Agent Article content Smarsh Intelligent Agent is breakthrough AI developed in partnership with leading global financial institutions and built on over a decade of production-tested AI. Unlike other solutions, Intelligent Agent was created in partnership with the industry and designed to emulate real-world Level 1 Compliance Analyst review. Article content Intelligent Agent leverages Smarsh domain-adapted LLMs to increase risk detection with reduced noise across global languages, eliminating the need for translation. Article content Contextual AI filtering: Reduce review workloads by up to 50% or more with a high-ROI and fast time-to-value solution that works on top of your existing program. Multilingual detections: Surface 3 to 5 times more critical risks across global languages with a solution designed for compliance: built to be resilient to misspelling, free from hallucinations, and with no third-party data processing. Article content With Intelligent Agent, Smarsh sets a new standard for AI in compliance, combining deep industry expertise, cutting-edge technology, and a clear focus on explainability, trust and transparency. Intelligent Agent will be available in late 2025. Learn more about Intelligent Agent here. Article content With these innovations, Smarsh builds on its proven track record of delivering secure, scalable and future-ready solutions for the world's most regulated industries. The company's continued investment in platform innovation ensures that customers are equipped to meet the challenges of today and tomorrow in the evolving AI and technology landscape. Article content Article content Article content Article content Article content Article content
Business Wire
a day ago
- Business
- Business Wire
Smarsh Unveils Major Platform Innovations, Next-Gen AI and Robust APIs for Smarter Financial Oversight
PORTLAND, Ore.--(BUSINESS WIRE)-- Smarsh ®, the global leader in communications data and intelligence, today announced significant advancements to its industry-leading platform, including cutting-edge AI innovations and expanded API capabilities. These innovations reinforce the company's commitment to financial industry firms to confidently meet the evolving demands of AI implementation and digital communications oversight. With these enhancements, Smarsh customers can seamlessly integrate advanced AI capabilities into their existing workflows, ensuring smarter compliance and superior regulatory control. "Our collaboration with Smarsh ensures that organizations in highly regulated sectors can harness the full power of Microsoft 365 Copilot while maintaining the highest standards of governance, transparency, and compliance." Share 'AI is transforming how the world's largest financial institutions operate, and Smarsh is proud to lead them into this new era,' said Tom Padgett, President, Enterprise Business at Smarsh. 'These innovations give organizations the ability to meet their regulatory obligations and gain actionable insights — all while using AI to bring clarity to compliance chaos.' Use AI with regulatory certainty: Smarsh Capture for Microsoft 365 Copilot Financial institutions are eager to utilize generative AI in ways that meet their unique compliance and governance requirements. Through this integration, Smarsh Capture provides compliance teams with enhanced tools to securely govern Microsoft 365 Copilot and significantly enhance productivity. Organizations can use AI safely, responsibly, and within regulatory guidelines. Smarsh Capture for Microsoft 365 Copilot enables organizations to: Capture Microsoft 365 Copilot conversations in full context: Securely preserve Microsoft 365 Copilot prompts, files, and responses across the web, Microsoft Teams, Microsoft 365, and chat agents with tamper-proof records. Automate governance and policy enforcement: Seamlessly apply compliance policies across Microsoft 365 Copilot interactions. Strengthen legal and audit readiness: Ensure AI-generated interactions meet organizational and regulatory standards. Uncover trends and speed decision-making: Analyze Microsoft 365 Copilot communications for unapparent insights and behavioral patterns. 'Microsoft 365 Copilot is transforming how employees collaborate and innovate across industries,' said Dan Stevenson, General Manager, Microsoft 365 Copilot Extensibility Ecosystem. 'Our collaboration with Smarsh ensures that organizations in highly regulated sectors can harness the full power of Copilot while maintaining the highest standards of governance, transparency, and compliance. Together, we are enabling secure, responsible AI adoption at scale.' Learn more about this integration in the Eliminating Compliance Barriers for Microsoft 365 Copilot webinar. New API capabilities from Smarsh are engineered to supercharge data management and unlock business insights. Providing secure, API-driven access, they enable seamless integration with existing legal, compliance, and case management systems. This open architecture allows firms to effortlessly connect and synchronize data across all their workflows, driving efficiency gains, enabling tailored customization, and reducing costly manual data processes. Smarsh is proud to collaborate with leading providers like Exterro and Relativity on the launch of these expanded API capabilities. Together, these integrations offer organizations a scalable foundation for end-to-end discovery that meets evolving regulatory and legal requirements. 'Exterro is pleased to partner with Smarsh on this important advancement in e-discovery integration,' said Bruce Holbert, Head of Partnerships at Exterro. 'With Smarsh's new API suite, legal and compliance teams can seamlessly connect communications data to their e-discovery and case management workflows — reducing risk, improving efficiency, and accelerating time to insight. As a leader in data risk management, Exterro is focused on helping regulated organizations stay defensible, drive efficiency, and remain ahead of constantly evolving demands. Together with Smarsh, we're delivering outcomes that matter.' Achieve smarter risk detection and significant cost savings with Intelligent Agent Smarsh Intelligent Agent is breakthrough AI developed in partnership with leading global financial institutions and built on over a decade of production-tested AI. Unlike other solutions, Intelligent Agent was created in partnership with the industry and designed to emulate real-world Level 1 Compliance Analyst review. Intelligent Agent leverages Smarsh domain-adapted LLMs to increase risk detection with reduced noise across global languages, eliminating the need for translation. Contextual AI filtering: Reduce review workloads by up to 50% or more with a high-ROI and fast time-to-value solution that works on top of your existing program. Multilingual detections: Surface 3 to 5 times more critical risks across global languages with a solution designed for compliance: built to be resilient to misspelling, free from hallucinations, and with no third-party data processing. With Intelligent Agent, Smarsh sets a new standard for AI in compliance, combining deep industry expertise, cutting-edge technology, and a clear focus on explainability, trust and transparency. Intelligent Agent will be available in late 2025. Learn more about Intelligent Agent here. With these innovations, Smarsh builds on its proven track record of delivering secure, scalable and future-ready solutions for the world's most regulated industries. The company's continued investment in platform innovation ensures that customers are equipped to meet the challenges of today and tomorrow in the evolving AI and technology landscape. About Smarsh Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in their digital communications. Serving the top banks, insurers, investment firms, and government agencies worldwide, Smarsh delivers cloud-native solutions that help organizations stay compliant, mitigate risk, and unlock the value of their communications data.
Phone Arena
22-05-2025
- Phone Arena
Over 60 White House aides used a Signal clone app. The problem is that it got hacked in 20 minutes
Have you heard of the TeleMessage app? If you keep an eye on what the US government is doing, you probably have. And you about its extremely poor security standards and a cabinet meeting several weeks ago, a photo caught then-national security adviser Mike Waltz secretly using a messaging app on his phone. It looked like Signal (popular because it's allegedly secure), but it was actually a modified version of it, called TM SGNL, made by a company named TeleMessage. Unlike Signal, TM SGNL stores copies of all messages, removing the usual privacy protections. Not good!A recent cyberattack on TeleMessage revealed a broad breach. According to Reuters, leaked data showed over 60 US government users were affected, including FEMA workers, diplomatic staff, customs officers, Secret Service members, and at least one White House official. While most of the intercepted messages appeared fragmentary and not highly sensitive, some involved travel details for senior officials. This leaked data alone could pose serious counterintelligence risks. TeleMessage, owned by Oregon-based Smarsh, has been offline since May 5 amid ongoing White House acknowledged the incident, while agencies like the Secret Service and FEMA confirmed reviews but offered limited details. This incident adds to scrutiny surrounding Waltz, who previously stirred controversy over another recent phone app screw-up. Image by PhoneArena Soon after Waltz's photo was made public, a hacker revealed they had broken into TeleMessage's systems in under 20 minutes. Wired tells the whole fascinating story. The breach was surprisingly easy due to weak password protection and outdated technology. One major flaw involved a feature called a "heap dump" – a snapshot of the system's memory – which was left open to anyone online. By downloading and searching these memory files, the hacker accessed usernames, passwords, and plain text messages from users, including staff from US Customs and Border Protection and employees of major companies like Coinbase. Further investigation revealed that TM SGNL's messages were not fully encrypted as advertised. Instead, they passed through an archive server where they were stored unprotected. Experts warn that exposing heap dump files, especially in public-facing systems, is a serious misconfiguration that can give hackers access to sensitive data. Despite these security flaws, TM SGNL was being used at high levels of government, raising concerns about how secure communication tools are selected and I'm wondering, too.
Indian Express
22-05-2025
- Politics
- Indian Express
Hacker who breached communications app used by Trump aide stole data from across US government
A hacker who breached the communications service used by former Trump national security adviser Mike Waltz earlier this month intercepted messages from a broader swathe of American officials than has previously been reported, according to a Reuters review, potentially raising the stakes of a breach that has already drawn questions about data security in the Trump administration. Reuters identified more than 60 unique government users of the messaging platform TeleMessage in a cache of leaked data provided by Distributed Denial of Secrets, a U.S. nonprofit whose stated mission is to archive hacked and leaked documents in the public interest. The trove included material from disaster responders, customs officials, several U.S. diplomatic staffers, at least one White House staffer and members of the Secret Service. The messages reviewed by Reuters covered a roughly day-long period of time ending on May 4, and many of them were fragmentary. Once little known outside government and finance circles, TeleMessage drew media attention after an April 30 Reuters photograph showed Waltz checking TeleMessage's version of the privacy-focused app Signal during a cabinet meeting. While Reuters could not verify the entire contents of the TeleMessage trove, in more than half a dozen cases the news agency was able to establish that the phone numbers in the leaked data were correctly attributed to their owners. One of the intercepted texts' recipients – an applicant for aid from the Federal Emergency Management Agency – confirmed to Reuters that the leaked message was authentic; a financial services firm whose messages were similarly intercepted also confirmed their authenticity. Based on its limited review, Reuters uncovered nothing that seemed clearly sensitive and did not uncover chats by Waltz or other cabinet officials. Some chats did seem to bear on the travel plans of senior government officials. One Signal group, 'POTUS | ROME-VATICAN | PRESS GC,' appeared to pertain to the logistics of an event at the Vatican. Another appeared to discuss U.S. officials' trip to Jordan. Reuters reached out to all the individuals it could identify seeking comment; some confirmed their identities but most didn't respond or referred questions to their respective agencies. Reuters could not ascertain how TeleMessage had been used by each agency. The service – which takes versions of popular apps and allows their messages to be archived in line with government rules – has been suspended since May 5, when it went offline 'out of an abundance of caution.' TeleMessage's owner, the Portland, Oregon-based digital communications firm Smarsh, did not respond to requests for comments about the leaked data. The White House said in a statement that it was 'aware of the cyber security incident at Smarsh' but didn't offer comment on its use of the platform. The State Department didn't respond to messages. The Secret Service said TeleMessage products had been used 'by a small subset of Secret Service employees' and that it was reviewing the situation. FEMA said in an email that it had 'no evidence' that its information had been compromised. It didn't respond when sent copies of internal FEMA messages. A CBP spokesperson repeated a past statement noting that it had disabled TeleMessage and was investigating the breach. METADATA RISK Federal contracting data shows that State and DHS have had contracts with TeleMessage in recent years, as has the Centers for Disease Control. A CDC spokesperson told Reuters in an email Monday that the agency piloted the software in 2024 to assess its potential for records management requirements 'but found it did not fit our needs.' The status of the other contracts wasn't clear. A week after that hack, the U.S. cyber defense agency CISA recommended that users 'discontinue use of the product' barring any mitigating instructions about how to use the app from Smarsh. Jake Williams, a former National Security Agency cyber specialist, said that, even if the intercepted text messages were innocuous, the wealth of metadata – the who and when of the leaked conversations and chat groups – posed a counterintelligence risk. 'Even if you don't have the content, that is a top-tier intelligence access,' said Williams, now vice president of research and development at cybersecurity firm Hunter Strategy. Waltz's prior use of Signal created a public furor when he accidentally added a prominent journalist to a Signal chat where he and other Trump cabinet officials were discussing air raids on Yemen in real time. Soon after, Waltz was ousted from his job, although not from the administration: Trump said he was nominating Waltz to be the next U.S. ambassador to the United Nations. The circumstances surrounding Waltz's use of TeleMessage haven't been publicly disclosed and neither he nor the White House has responded to questions about the matter.
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First Post
21-05-2025
- Politics
- First Post
Hacker who breached communication service used by Waltz also targeted tens of other US govt officials
While most of the intercepted messages were fragmentary and no classified information was found, some communications referenced the travel schedules of senior US officials read more A hacker who breached a communications service used by former Trump national security adviser Mike Waltz earlier this month also intercepted messages from dozens of other US government officials, according to a review of leaked data by Reuters. The breach raises new concerns about data security across federal agencies. Reuters identified more than 60 US government personnel using the messaging platform TeleMessage, which is designed to make apps like Signal compliant with official archiving requirements. The leaked messages, shared by the nonprofit Distributed Denial of Secrets, covered a roughly 24-hour period ending on May 4. The data included messages linked to officials in the Secret Service, Federal Emergency Management Agency (FEMA), US Customs and Border Protection, and even one White House staffer. STORY CONTINUES BELOW THIS AD While most of the intercepted messages were fragmentary and no classified information was found, some communications referenced the travel schedules of senior US officials. One Signal group chat appeared to coordinate a presidential visit to the Vatican, while another discussed a trip to Jordan. Platform goes dark after leak The breach became public after an April 30 photograph showed Waltz using TeleMessage during a cabinet meeting. The platform went offline on May 5, with its parent company Smarsh citing 'an abundance of caution.' Smarsh, based in Portland, Oregon, did not respond to requests for comment. The White House acknowledged awareness of the cybersecurity incident but declined to elaborate. FEMA said it had 'no evidence' its data was compromised, though it did not respond when presented with what appeared to be internal agency messages. The Department of Homeland Security, which oversees FEMA, the Secret Service, and CBP, also did not comment. CBP confirmed that it had disabled TeleMessage and launched an investigation. The State Department did not respond. Security experts warn of metadata risks Although the content of many messages appeared mundane, cybersecurity experts said the real danger may lie in the metadata— details about who communicated, when, and in what context. Jake Williams, a former National Security Agency cyber specialist, said such information alone can present a 'top-tier intelligence access' opportunity. The Centers for Disease Control and Prevention, which previously tested TeleMessage, said it ultimately chose not to use the platform, citing records management concerns. The US Cybersecurity and Infrastructure Security Agency (CISA) issued a notice following the hack urging agencies to stop using the platform unless Smarsh provides new security guidance. Questions remain about Waltz's use Waltz had previously drawn scrutiny for using Signal during real-time discussions about military action in Yemen, mistakenly adding a journalist to a group chat. The incident led to his departure from the national security post, though he was later nominated by President Donald Trump to serve as U.S. ambassador to the United Nations. Neither Waltz nor the White House has commented on the circumstances of his use of TeleMessage or the latest breach. With inputs from agencies
