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Business Times
4 days ago
- Business
- Business Times
Accenture supports mentorship programmes for pre-employment youths
[SINGAPORE] Professional services company Accenture announced that it is supporting youth mentorship programmes this year, at its 50th anniversary dinner at Raffles Hotel on Monday (Jun 2). In partnership with The Astronauts Collective (TAC), the programmes target pre-employment youths and aim to provide them with skills and exposure to the digital economy. TAC is a charity that helps youths explore the working world and find meaningful careers. Through the programmes, Accenture employees will act as mentors and provide career guidance. They plan to commit 5,000 hours over two years and work mainly with secondary and tertiary students who are still in school. Mark Tham, country managing director of Accenture Singapore, said: 'Globally, many developed countries are struggling because of problems with youth. This is something we want to prevent from happening. With the right infrastructure and education system we have here, there's no reason for us to leave the youth unmanaged.' In particular, youths will learn about cybersecurity, problem-solving, critical thinking, digital literacy and emerging technologies such as artificial intelligence (AI). 'As a net talent creator, we are focused on growing Singapore's digital talent pipeline – equipping individuals with future-ready skills and creating opportunities that extend beyond our own workforce,' he said. A NEWSLETTER FOR YOU Friday, 2 pm Lifestyle Our picks of the latest dining, travel and leisure options to treat yourself. Sign Up Sign Up Tham added that the company will draw on its 'global expertise in AI, skilling and digital transformation' while supporting Singapore's Smart Nation 2.0 strategy, which aims to position the country as a global hub for innovation and technology. Accenture is supporting TAC's Day X Program, a hands-on workshop that introduces youths to opportunities in tech and consulting. It is also partnering TAC for the JumpStart Career Mentoring Programme, which provides personalised support for students. JumpStart will run for six months and assist youths in their school-to-work transition. It aims to help them search and explore career options, secure opportunities, start a new job on good footing, and sustain their career while growing their skill set. After Accenture volunteers sign up, TAC trains them and pairs youths with a mentoring case manager who gives personalised support. Participants in JumpStart also have access to individual mentors, with a 1:1 mentor-to-mentee ratio. Day X started in May, and will roll out again in October. Meanwhile, JumpStart will commence later this year. Tham said there is potential for the programmes to be scaled up and for the volunteers to commit more hours. TAC has benefited more than 40,000 youths since 2015. It connected with Accenture via Mentoring SG, a movement launched by then deputy prime minister Lawrence Wong in end-2022 offering mentoring opportunities to youths. On Monday, Accenture also announced that it would donate S$500,000 to the President's Challenge, in line with its 50th anniversary and SG60 this year. The initiative will support 60 programmes from 52 organisations in 2025. The company will join Community Chest's Share programme, which allows employees to donate to social causes on a monthly basis. Accenture has around 3,600 employees and has partnered government agencies such as the Ministry of Health and Changi Airport for digitalisation initiatives.
Associated Press
18-03-2025
- Business
- Associated Press
Taiwan hosts Smart City Summit and Net-Zero City Expo for global collaboration
TAIPEI, Taiwan, March 18, 2025 (GLOBE NEWSWIRE) -- Representatives from 59 nations converged in Taipei Tuesday (March 18) for the 12th Smart City Summit & Expo and 3rd Net-Zero City Expo (SCSE), showcasing Taiwan's ambitious 'Smart Nation 2.0" initiative amid a flurry of international collaboration. The landmark event, jointly organized by the Taipei Computer Association, Taipei City, Kaohsiung City, and the National Development Council, has transformed the Nangang Exhibition Center into a global hub where mayors, technology experts, and industry pioneers are crafting the blueprint for tomorrow's digitally integrated, environmentally sustainable urban centers. SCSE Boosts Global Opportunities for Taiwan's IoT Solutions Speaking at the opening ceremony, Paul S.L. Peng, chairman of the Taipei Computer Association emphasized, that SCSE has become an internationally renowned event, attracting a rapidly growing number of overseas visitors. This year, 569 mayors and representatives are attending to further engage with Taiwanese cities and industries. Notably, a delegation from 11 Ukrainian cities is visiting the exhibition, and the organizers have arranged events such as 'Rebuilding Ukraine with Taiwan: Innovation, Partnership, and Progress,' as well as international matchmaking sessions to explore how Taiwan's ICT enterprises can assist Ukraine's reconstruction through smart technology. Chairman Peng also praised delegations visiting from various countries, including Thailand, Vietnam, Malaysia, the United States, and Japan, along with 83 industrial and commercial chambers or technology associations. This year, the matchmaking activity has transformed into the 'Global Business Matchmaking Event,' focusing on four sectors: AI, IoT, smart transportation, and smart energy. Delegations from Thailand, the United States, and Ukraine are organizing matchmaking events to facilitate business collaboration with global professionals, with an estimated 1,000 business meetings planned. Taiwan Executive Yuan Launches 'Smart Nation 2.0" Initiative Deputy Minister Kao Shien-Quey also announced that the government (Executive Yuan) will launch the 'Smart Nation 2.0' initiative this year. This plan aims to leverage technological innovation and digital infrastructure to establish Taiwan as a leading smart technology island and implement a digital society. The initiative will focus on forward-looking technological research, strengthening essential digital infrastructure, and advancing various fields, including education, healthcare, smart transportation, fintech, net-zero carbon emissions, and smart cities, all to enhance the quality of life. Cynthia Chen, secretary-general of the Taiwan Smart City Solutions Alliance, indicated that the exhibition will facilitate several Memoranda of Understanding (MOUs) on cooperation between cities, industries, and companies. Noteworthy collaborations include agreements between Taipei City and Montgomery County, and the Taipei Computer Association with the City of Córdoba, Argentina, RECIA (The Network of Smart Cities in Argentina), the ROTA Association (The Alliance in Romania), and the Paris East Marne & Bois of Greater Paris. Among other highlights, Taiwan's Smart Automation and Robotics Association has partnered with the Ho Chi Minh City Computer Association in Vietnam. Companies will sign MOUs with partners in Malaysia, Singapore, the Philippines, and Thailand to collaborate on carbon inventory, carbon rights development, emergency response centers, and smart aquaculture, expanding the global impact and opportunities for smart and net-zero cities. AI Applications Across Multiple Industries Featured at 2025 SCSE Charles Huang, senior deputy secretary-general of the Taipei Computer Association, pointed out that AI is a key highlight of this year's exhibition. Taiwan plays a crucial role in the global AI hardware supply chain, and this exhibition will showcase AI applications across various industries. This year's major trend is global co-creation development, where Taiwanese companies collaborate with overseas partners to showcase operational applications of smart solutions. For example, Chunghwa Telecom is partnering with NTT of Japan, Singtel of Singapore, AIS of Thailand, and the IOWN Global Forum to exhibit all-optical networks, smart streetlights, and smart city applications. Other companies are showcasing cybersecurity applications with Middle Eastern partners and demonstrating 5G applications in Jakarta's shopping malls. Local Governments Deeply Involved In Digital And Net-Zero City Developments This year's key feature is the deep participation of local governments in the digital and net-zero city transformation. A total of 12 local city governments, including Taipei, New Taipei, Taoyuan, Hsinchu, Taichung, Yunlin, Chiayi, Tainan, Kaohsiung, Pingtung, Nantou, and Hualien, will set up themed pavilions showcasing their visions and achievements in smart and net-zero cities. More importantly, the National Development Council will host the 3rd 'Net Zero City Leaders Summit,' with Taipei City organizing the '2025 Taipei Smart City Summit,' and Kaohsiung City organizing the 'AI City: AI Empowering Future Urban Living' and 'Innovating for Climate-Neutral Cities with the Power of Community.' Mayors from cities worldwide have been invited to these city-level forums, further strengthening Taiwan's global partnerships. The timing proves particularly relevant as global attention focuses on shifts in climate policy. Tech enthusiasts and sustainability advocates can explore cutting-edge AI applications for sustainable development at Taipei's Nangang Exhibition Center (March 18-21) and Kaohsiung Exhibition Center (March 20-22). Keywords: Smart City Summit, Taiwan, IoT solutions, digital transformation, Smart Nation 2.0, AI applications, net-zero cities, international collaboration, local governments, Memoranda of Understanding Meta Description: The 12th Smart City Summit & Expo and the 3rd Net-Zero City Expo opened in Taipei, bringing together representatives from 59 countries to discuss digital transformation and smart city initiatives, including the launch of Taiwan's 'Smart Nation 2.0" initiative. Contact Details:
Zawya
10-03-2025
- Business
- Zawya
Temus Becomes Singapore's First OutSystems Premier Partner, Accelerating Low-Code Adoption Amid Surging Demand
SINGAPORE - Media OutReach Newswire - 10 March 2025 - Temus, a Singapore-based digital transformation consultancy, has become the first OutSystems Premier Partner in Singapore. This milestone underscores Temus' deep expertise in AI-powered low-code development and commitment to accelerating digital transformation for businesses, even more so as low-code platforms gain momentum in Singapore's digital ecosystem. This recognition cements more than a decade of collaboration between Temus and OutSystems. As OutSystems' longest-serving services partner in Southeast Asia, it also affirms the strong track record of Temus' low-code practice in delivering complex, enterprise-grade web and mobile applications with speed and efficiency across both public and private sectors. Low-code development platforms such as OutSystems have seen growth in popularity and impact in recent years. These platforms enable businesses to build robust digital applications with significantly reduced coding effort, speeding time-to-market and cutting operational costs. The demand for such solutions is soaring; IDC predicts [1] that by 2025, more than 60% of enterprises globally will adopt low-code technologies, with Asia-Pacific leading much of this growth. Meanwhile, research [2] shows that the global low-code development platform market size is worth around USD 10.46 billion in 2024 and is anticipated to reach around USD 82.37 billion by 2034. In Singapore alone, digitalisation has surged under the government's Smart Nation 2.0 initiative, catalysing fresh demand for cost-effective and rapid software deployment methods. "We are proud to be named as OutSystems Premier Partner. It is a significant milestone that recognises our deep expertise and shared vision for accelerating digital transformation through the use of low-code," said Daniel Lim, Managing Director, Cloud, Applications and Platform, Temus. "It also represents our strong commitment to combining the power of low-code with Temus' broader capabilities in cloud, data, and AI. We look forward to deepening our collaboration with OutSystems to drive innovation and deliver even greater value to our customers." Accelerating Digital Transformation at Scale Temus' track record in harnessing OutSystems' AI-powered low-code platform to deliver enterprise-grade solutions to customers in various business domains has been noteworthy: In the telecommunications sector, the firm has deployed customer-facing mobile applications for a leading Singapore telco, enabling users to purchase data roaming, manage subscriptions and tap into self-service functions. The team successfully rolled out a mobile virtual network operator (MVNO) offering built on the OutSystems platform for consumers in Singapore within a short span of six months. In education, Temus has built digital solutions for academic institutions, introducing streamlined apps that consolidate attendance tracking, schedule management and campus services which has created new digital experiences across their staff and students. Temus has also helped public-sector agencies implement process automation and compliance management tools, improving operational efficiency. In one notable deployment, a permit and driver management system for a major airport operator reportedly cut manual documentation by half, freeing time for higher-value activities and minimising compliance errors. Growing the Local Tech Talent Pool Reflecting Singapore's broader push to develop its digital technology workforce, Temus is also constantly strengthening its OutSystems practice through talent development. Launched in 2022, the firm's flagship career conversion programme, Step IT Up Singapore (SIU), has already placed 59 graduates in full-time technology roles, of whom, 17 individuals became low-code application developers. This move reinforces a national effort in bridging tech skills gaps, with Singapore's Infocomm Media Development Authority (IMDA) scaling efforts [3] in pre-employment training and mid-career upskilling programmes to expand and level up Singapore's pool of tech talent. Building on the success of Temus' past three SIU cohorts, the firm plans to hire, train and place more OutSystems developers in 2025. These efforts reinforce not just the firm's commitment to deliver quality solutions to the customers, but also a dedication to contributing to the tech community in Singapore. Capitalising on AI and Emerging Technologies The momentum behind low-code is further bolstered by rapid advances in artificial intelligence, data analytics and cloud infrastructure—areas where Temus and OutSystems bring strong expertise. With OutSystems' AI-driven tools AI Agent Builder and Mentor, businesses can build robust, scalable solutions more efficiently with intelligent suggestions and AI-powered insights that enhances productivity and ensures code quality. "We congratulate Temus on becoming the first Premier Partner in Singapore. This achievement underscores our shared commitment to accelerating digital transformation and equipping businesses with the agility to thrive in an evolving landscape," said Mark Weaser, APAC Vice President, OutSystems. "Temus has built an impressive track record in delivering impactful solutions through the years with OutSystems. With AI and other emerging technologies progressing swiftly, we see even greater opportunities to deepen our collaboration." With the region's appetite for digital solutions poised to grow, Temus' Premier Partner status and robust expertise in OutSystems technology place it at the vanguard of Singapore's AI-powered low-code revolution. Hashtag: #Technology #Business #Coding #LowCode #Temus #OutSystems The issuer is solely responsible for the content of this announcement. Temus Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government's Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI. For more information, please visit Temus
Martechvibe
18-02-2025
- Business
- Martechvibe
Singapore Sees Enhanced Digital Government CX, Site Performance Lags
Singapore's site performance score has greatly impacted its overall digital government index score, which only increased by 1% from its previous score. Staff Writer 50 minutes ago Singapore has progressed in its digital government aim, particularly in customer experience and accessibility, according to Adobe's report. However, it needs to address shortcomings in site performance and readability in line with its Smart Nation 2.0 vision. Adobe's report, which assesses customer experience, site performance, and digital equity, reveals mixed results. Singapore sees a ~+5% increase in customer experience, with higher desktop and mobile CX scores among users with accessibility needs reflecting inclusivity. However, site performance has declined by 8%, with ~40% slower mobile loading speeds compared to desktop and issues in domain quality. Digital equity, which measures accessibility and readability, sees an 11% climb from the index last year, placing Singapore second in the Asia-Pacific. Despite this, the readability of content remains a concern, with a low average score of 48 out of 100. Additionally, some government agencies are also adopting personalisation. Singapore's site performance score has greatly impacted its overall digital government index score, which only increased by 1% from its previous score despite its enhanced customer experience and digital equity. Smart Nation 2.0 is Singapore's national digital strategy, which aims to improve the country's digital infrastructure through smart and inclusive digital services for its citizens. John Mackenney, Director of Digital Strategy Group APAC at Adobe, commented, 'Singapore's Smart Nation 2.0 sets a bold vision for a trusted, inclusive, and future-ready digital government. While nearly all public services are now online and Singapore has done well in maintaining citizen satisfaction in customer experience, there remains room for improvement in digital equity and site performance. Achieving Singapore's Smart Nation 2.0 will require continuous progress in accessibility, personalisation, and seamless digital experiences to meet ever-increasing citizen expectations.' 'At Adobe, we're committed to enabling government agencies with the solutions they need to modernise digital experiences, efficiently deliver services, increase citizen engagement and build trust through personalisation. Aligned to this, Adobe's Digital Government Index aims to provide a roadmap to help agencies build an effective digital government of the future, one that is designed for everyone but tailored to the individual,' Mackenney added. The Martechvibe team works with a staff of in-house writers and industry experts. View More Blue Prism is a global software provider, offering ROM 2, an intelligent automation implementation methodology that empowers teams to scale their digital workflow. 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Its multichannel marketing capabilities support multiple integrations, such as Playable and Sleeknote for lead generation, Zapier for automating routine processes, among others. VISIT WEBSITE Adobe Experience Cloud features Adobe Campaign, enabling marketers to synchronise their customer data from various channels for omnichannel marketing. By leveraging its omnichannel integration with Adobe Journey Optimiser, brands can build multi-step journeys, campaigns, and personalised real-time moments that follow their customers across channels. VISIT WEBSITE ActiveCampaign is an intelligent multichannel marketing automation platform that enables marketers to seamlessly connect campaigns across the channels that matter most to them. It helps enterprises streamline personalised marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. 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VISIT WEBSITE Powered by Zoho Corporation, Zoho Analytics enables marketers to track all critical metrics in a single platform to enhance marketing outcomes. The company offers 75 pre-built data visualisation reports and dashboards on marketing performance for collaborative analysis. With its AI-powered assistant, marketers can generate automated insights, predict future trends, and configure smart alerts. VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. 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VISIT WEBSITE Powered by AI-led insights, Merkle offers scalable marketing analytics and CX technology solutions, helping brands to optimise their campaigns. Some of its flagship solutions are Measurement & Media analytics, Consumer & Experience insights, and Product & Market intelligence. VISIT WEBSITE Hubspot offers marketing analytics and dashboard software, enabling businesses to make data-backed decisions for use cases, such as revenue generation, site analytics and detailed reporting. Leveraging the capabilities of its multi-touch revenue attribution model, marketers can monitor real-time website traffic via unique tracking codes. VISIT WEBSITE Google Analytics is an open-source analytics tool by Google, enabling marketing teams within organisations to better understand their customers via valuable insights. Consequently, businesses can use those insights to take action, such as website improvement and tailored audience list creation. 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Some of the criteria for its API endpoints include Backlinks, Organic & Paid Traffic, SERPs, Website health score and more. VISIT WEBSITE StackAdapt is a multi-channel programmatic advertising platform, enabling digital marketers to customise their strategy. It offers open and flexible DSP (Digital Signal Processing) capabilities for executing tailored ad campaigns. Furthermore, its ad previewer lets marketing teams preview video, display and native ads on desktop or mobile across 500+ publishers, covering 23 verticals. VISIT WEBSITE Rakuten is a global affiliate ad technology company, enabling advertisers to optimise their marketing strategies with data-driven insights. It offers AI-powered forecasting and benchmarking capabilities and dynamic multi-touch commissioning tools, allowing advertisers to customise their campaigns. It also supports first-party data collection integrations for both B2B and B2C marketers. VISIT WEBSITE Nielsen offers Nielsen Ad Intel, a cross-platform advertising intelligence platform with actionable insights to identify prospects, analyse brand strategies and learn from past advertising campaigns. It offers various advertising intelligence features such as ad spend monitoring, competitive benchmarking, global competitive insights and expert data harmonisation. VISIT WEBSITE Magnite is an independent sell-side advertising technology provider, enabling publishers to monetise their content across all screens and formats. It offers Magnite Streaming, a singular supply-side platform that merges technology from the Magnite CTV and SpotX platforms. Utilising this functionality, marketers can identify their potential audiences to restructure their targeting strategies. VISIT WEBSITE IBM offers a comprehensive suite of Watson Advertising to agencies and marketers. 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VISIT WEBSITE Basis Tecnologies (formerly known as Centro), is a programmatic advertising platform, offering ad management tools for search, social and site direct via a single interface. Its flagship products are Basis Assistant and Basis Automate+. Basis Assistant is a Chrome extension, connecting 20+ platforms and tools, and Basis Automate+ is a digital advertising automation tool for simplifying campaign process. VISIT WEBSITE AppsFlyer is a mobile attribution company, helping mobile advertisers to identify their ad network. It offers a measurement suite, giving app marketers full visibility into their customer journeys while preserving their privacy. Utilising its AI-powered Creative Optimisation platform, marketers can formulate their creative strategy. VISIT WEBSITE Adtriba is a cross-channel digital marketing management platform based on data-driven attribution modelling. Its solutions include Adtriba Triangulation, enabling advertisers to witness the integration of diverse measurement methods, such as Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA) and Incrementality Testing. VISIT WEBSITE Adobe Experience Cloud offers connected advertising solutions with its natively integrated Adobe Advertising platform. Its consultancy-based reporting options come with AI-powered optimisation features, helping advertisers analyse their ad performance via 200+ measurement metrics. Utilising its connected TV (CTV) and search, social, and commerce tools, marketers can optimise their customer acquisition strategy. VISIT WEBSITE specialises in Conversational AI, generating autonomous conversations that appear human-like. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform manages around two billion conversations from a multitude of channels in numerous languages. VISIT WEBSITE Sprinklr offers a comprehensive suite of 250+ AI-intent bot templates for various industry verticals to accelerate bot development. Its specialised AI and compliant rule engine enables marketers to modify and automate their promotional campaigns for better engagement via suggestion-based personalised bots. VISIT WEBSITE Meta's new class of generative AI features and creative tools allow users to create and share custom stickers or update the visual style of their photos with a simple text prompt. They can also chat with 28 different AIs and get unique perspectives on topics like travel, games and food. VISIT WEBSITE is a UI-based platform that allows marketers to create a chatbot quickly and deploy it easily on multiple channels. Leveraging the capabilities of its conversational builder, enterprises can build the Dialogflow using dialogue messages. Some of its popular offerings include XO: Experience Optimisation and GALE(Beta). VISIT WEBSITE IBM watsonx Assistant is an interactive virtual agent that utilises natural language and AI, enabling users to set it up on their app and website. It offers fast and accurate responses to customers, enhancing their overall experience and satisfaction with its adaptive learning capabilities. VISIT WEBSITE Haptik helps enterprises manage their customer lifecycle with generative AI-powered conversational solutions to boost marketing and sales. It offers Contakt and Interakt to enhance overall CX, where Interakt enables marketers to send hyper-targeted and personalised campaigns to drive customers to take action on WhatsApp. VISIT WEBSITE Dialogflow is an all-in-one platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI. It helps marketing teams create conversational agents that can handle common customer requests and issues, such as FAQs, and order status at scale. VISIT WEBSITE Dialpad is a fully integrated unified conversation intelligence platform that utilises ongoing ML(Machine Learning) algorithms and does not require coding to configure a chatbot. It offers real-time insights and tips, helping marketing teams customise their approach for every customer. VISIT WEBSITE is a low code-no code, enterprise-grade generative AI platform offering readily available LLMs for CX transformations. Its omnichannel reporting and analytics suite for marketing enables organisations to streamline their customer journeys. VISIT WEBSITE is a global conversational AI technology provider optimised for operational efficiency at scale. It offers self-learning AI capabilities that emphasise Natural Language Understanding (NLU) along with intent suggestions. VISIT WEBSITE Avaamo is an all-in-one conversational AI platform for enterprises offering a suite of industry-specific skills developed to automate and resolve common use cases. It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
