Latest news with #SpotOnOrder
Yahoo
13-05-2025
- Business
- Yahoo
SpotOn unveils AI Vision technology for restaurant community
Software and payment company SpotOn has unveiled operator-first AI vision technology aimed at driving profitability and simplicity in restaurant technology. The company said that its significant AI advancements reinforce its commitment to building intelligent, integrated solutions that enhance margins, save time, and simplify decision-making in the hospitality sector. Amidst a slowdown in consumer spending and fluctuating costs, SpotOn is making AI accessible for independent restaurants with tools specifically designed to simplify a host of back-office tasks. Earlier in 2025, SpotOn tested 'Picked for You', an AI-driven component for its SpotOn Order online ordering system, created in collaboration with Amazon Web Services. This feature suggests menu items to online customers, boosting conversion rates and order volumes for eateries. By analysing customer behaviour and preferences, SpotOn's AI mimics Amazon's recommendation engine, adapting to factors like time of day and popular items, leading to more online orders and fewer abandoned carts, all with no extra work for restaurant staff. SpotOn's AI offerings also include Marketing Assist, launched in 2024, which automates customised email and social media campaigns by leveraging guest data and business goals, potentially saving operators around five hours weekly. The company's approach to AI mirrors the hospitality ethos of its restaurant clientele: attentive, adaptive, and progressive. Taking cues from chefs who refine their menus based on customer feedback, SpotOn develops products that evolve with operator input. The company's AI vision extends across its entire platform, employing smart tech to minimise obstacles, reveal opportunities, and therefore to conserve time for operators. SpotOn chief product officer Bryan Solar said: "Restaurant operators need AI that fits into their workflow and helps protect their profit margin. That's the core of our AI vision: practical, integrated technology that makes it easier for restaurants to do more with less—without compromising service quality or getting buried in complexity." "SpotOn unveils AI Vision technology for restaurant community" was originally created and published by Verdict Food Service, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Yahoo
12-05-2025
- Business
- Yahoo
SpotOn Unveils Operator-First AI Vision to Drive Profitability and Simplicity in Restaurant Tech
With New Innovations SpotOn Expands Its Practical, Purpose-Built Use of Artificial Intelligence Across Its Restaurant Platform SAN FRANCISCO, May 12, 2025 /PRNewswire/ -- Following the announcement of its Knowledge + Community = Profit campaign, SpotOn is unveiling its significant AI advancements, reinforcing its commitment to building intelligent, integrated solutions that improve margins, save time, and simplify decision-making. SpotOn's AI vision is guided by empathy and real-world practicality. At a time when consumer spending is slowing and operators are navigating unpredictable costs, SpotOn is democratizing AI for the independent restaurant community by designing practical tools that reduce the burden of back-office work and unlock clearer, faster decision-making. As AI buzz reaches a fever pitch heading into the National Restaurant Association Show, SpotOn, the top-rated software and payments partner for restaurants, is cutting through the noise with a clear message: AI should empower operators, not overwhelm them. Earlier this year, SpotOn piloted 'Picked for You' an AI-powered feature for its direct online ordering solution, SpotOn Order, developed in partnership with Amazon Web Services (AWS). Picked for You intelligently recommends menu items to online guests, helping drive a higher overall conversion rate and more orders for restaurants. In this case, SpotOn is leveraging AI to help restaurants personalize their customers' online ordering experiences by basing menu recommendations on guest behavior and preferences, similar to the recommendation engine used by Amazon. The tool also takes into account day, daypart, most-viewed items and most-purchased items. Restaurants will see a larger volume of online orders and fewer abandoned carts while providing guests with a better online-ordering experience with no additional lift for staff. "I think Picked For You is an extremely powerful tool to grow the online sales customer engagement, and I think it's going to be a game changer," said Steven DaPolito, Owner of Bisonte Pizza Co. in North Carolina. And then to be showcased at the 2025 NRA Show, SpotOn will be unveiling a first-of-its-kind AI-powered tool to help restaurant operators cut costs. Underscoring SpotOn's commitment to delivering AI that's invisible, intuitive, and impactful, these AI tools join Marketing Assist, launched in 2024, which automates personalized email and social media campaigns using guest data and business objectives—saving operators up to 5 hours a week. "Restaurant operators need AI that fits into their workflow and helps protect their profit margin," said Bryan Solar, Chief Product Officer at SpotOn. "That's the core of our AI vision: practical, integrated technology that makes it easier for restaurants to do more with less—without compromising service quality or getting buried in complexity." SpotOn approaches AI the same way its restaurant clients approach hospitality—by listening, learning, and improving. Like chefs who adjust their menus based on guest feedback, SpotOn launches products that evolve with input from operators. Its AI vision spans the entire platform, using smart technology to reduce friction, uncover opportunities, and save operators time. At the core, SpotOn believes AI should be simple, practical, and built to boost margins while fitting seamlessly into everyday restaurant operations. SpotOn will be showcasing its AI-powered tools—including Marketing Assist, Picked for You, and a brand new AI-powered solution—at Booth #6045 during the 2025 National Restaurant Association Show in Chicago. About SpotOnSpotOn is one of the leading software and payment companies, providing the technology and support that helps local businesses—and the people who run them—to succeed on their own terms. Known for its flexible, cloud-based technology and personalized support, SpotOn offers an end-to-end platform to accept payments, boost revenue, streamline operations, and create exceptional guest experiences. From seamless and efficient point-of-sale systems to integrated restaurant management solutions, SpotOn builds technology that "works the way you work" and backs it up with a 24/7 team of experts that make sure it always does—with fairness, flexibility, and a personal touch. For more information, visit Media Contact:Megan PalmerDirector of PR & Industry Relations394994@ View original content to download multimedia: SOURCE SpotOn Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
