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Startek® wins Bronze Stevie® Award for excellence in customer experience
Startek® wins Bronze Stevie® Award for excellence in customer experience

Globe and Mail

time13-03-2025

  • Business
  • Globe and Mail

Startek® wins Bronze Stevie® Award for excellence in customer experience

Recognition underscores Startek's commitment to CX innovation and digital transformation DENVER , March 13, 2025 /CNW/ -- Startek ® a digital-first global customer experience (CX) solutions provider, has been honored with a Bronze Stevie ® Award at the 2025 Stevie Awards for Sales & Customer Service. This recognition highlights the company's commitment to delivering exceptional customer experience and innovation-driven service excellence. The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards ® and International Business Awards ®. Abhinandan Jain , Chief Growth Officer at Startek, said, "Technology is revolutionizing CX by equipping associates with real-time insights and automation while enabling brands to deliver hyper-personalized interactions at scale. This award reinforces our commitment to leveraging AI and digital solutions to enhance agent performance, optimize operations and help brands create seamless, personalized customer experiences. Startek continues to push the boundaries of CX innovation to shape the future of customer engagement." With a relentless focus on innovation, Startek is helping organizations redefine how they connect with their customers, driving meaningful interactions that enhance loyalty and business growth. About The Stevie ® Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards ®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Learn more about the Stevie Awards at About Startek Startek ® is a global leader in customer experience management, delivering comprehensive digital transformation and CX solutions. With over 35 years of expertise, Startek empowers businesses across diverse industries to create memorable, personalized customer interactions. Operating in 12 countries with a team of 38,000 associates, Startek is committed to connecting brands with their customers through innovation, empathy, and operational excellence. To learn more, visit and follow us on LinkedIn@Startek.

Ambia Energy Wins Gold Stevie® Award in 2025 Stevie Awards for Sales & Customer Service
Ambia Energy Wins Gold Stevie® Award in 2025 Stevie Awards for Sales & Customer Service

Yahoo

time10-03-2025

  • Business
  • Yahoo

Ambia Energy Wins Gold Stevie® Award in 2025 Stevie Awards for Sales & Customer Service

PROVO, Utah, March 06, 2025 (GLOBE NEWSWIRE) -- Ambia Energy's Mason Boddy has won a Gold Stevie Award in the National Sales Executive of the Year category in the 19th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world's leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year's competition. Winners were determined by the average scores of 176 professionals worldwide on seven specialized judging committees. Mason Boddy's recognition as Sales Executive of the Year reflects his outstanding leadership in building one of the most respected sales programs in the solar industry. Since joining Ambia as Chief Sales Officer, Mason has doubled the company's revenue year-over-year despite industry-wide challenges in 2023. He has also cultivated a top-tier sales force with the highest Per Rep Average (PRA) selling program in the country. By reimagining pay structures and prioritizing team development, Mason has empowered his teams and fostered a high-performing culture built on collaboration and excellence. Judges commended him, stating, "Year-over-year sales growth of 147% despite the testing hardships experienced in the solar industry is extraordinary." Stevie Awards president Maggie Miller stated, 'The outstanding scores awarded to this year's Stevie winners reflect the exceptional levels of achievement they demonstrate. We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.' The list of winners in all categories for The Stevie Awards for Sales & Customer Service are available at About Ambia EnergyAmbia Energy is a leading solar and home improvement company with a mission to help homeowners transform their properties into energy-efficient, sustainable spaces. With a focus on innovation, integrity, Ambia's success is rooted in its dedication to improving the customer experience, ensuring high-quality installations, and fostering a culture of continuous growth and education among its employees. ContactAnne

SmartBear Wins 2 Stevie® Awards in 2025 Stevie Awards for Sales & Customer Service
SmartBear Wins 2 Stevie® Awards in 2025 Stevie Awards for Sales & Customer Service

Associated Press

time10-03-2025

  • Business
  • Associated Press

SmartBear Wins 2 Stevie® Awards in 2025 Stevie Awards for Sales & Customer Service

SOMERVILLE, Mass. & GALWAY, Ireland--(BUSINESS WIRE)--Mar 10, 2025-- SmartBear, a leading provider of software quality and visibility solutions, is the winner of two Stevie Awards in the 19 th annual Stevie Awards for Sales & Customer Service. Based in Galway, Ireland, Joe Joyce, Solutions Architect, earned a Gold Award for Sales Engineer of the Year. The SmartBear Customer Care team earned a Bronze Award for Customer Service Department of the Year. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were considered in this year's competition. 'The outstanding scores awarded to this year's Stevie winners reflect the exceptional levels of achievement they demonstrate,' Stevie Awards President Maggie Miller stated. 'We proudly join the judges and the entire Stevie Awards community in congratulating and celebrating the winners on their accomplishments.' Joe Joyce has been an integral part of SmartBear's success over the past six years. Recognized by the company as a two-time Global SE of the Year and a President's Club winner, Joe's expertise in API lifecycle management has been pivotal in what SmartBear believes contributed to its recognition as a Leader in the Gartner Magic Quadrant for API Management. His impact is evident in his role in enhancing customer success—helping organizations maximize their investments through training, strategic guidance, and tailored solutions that drive efficiency and growth. Led by Pedro Souza, the SmartBear Customer Care team sets the standard for excellence in technical support, integrating teams from four acquisitions since 2022 while driving innovation in customer service. By standardizing tools and processes across multiple teams supporting multiple products, including SmartBear API Hub, Insight Hub, and Test Hub, the company has achieved 10 consecutive quarters of improved SLA attainment and record-high CSAT scores. The team has also enhanced response times and accuracy through the thoughtful implementation of AI-driven efficiencies. 'We are incredibly proud to be recognized with two prestigious Stevie Awards,' said David Phillips, SVP, Customer Retention and Sales Engineering at SmartBear. 'Our Customer Care team's award is a testament to their unwavering commitment to delivering world-class support and fostering strong customer relationships. Joe Joyce's award for Sales Engineer of the Year reflects his exceptional leadership, technical expertise, and cross-functional collaboration across SmartBear. These achievements exemplify our customer-first mindset and dedication to driving innovation in software quality.' Customer success drives everything at SmartBear – from award-winning innovations to direct feedback that shapes solutions. Last year, the company launched a customer awards program to celebrate outstanding achievements in software quality and innovation, recently honoring the RAC, a UK-based motoring services organization, with its Automation All-Star Award. SmartBear's Customer Advisory Board provides a platform for direct customer feedback, shaping the future of SmartBear's solutions. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at About The Stevie® Awards Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations and territories. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at . Sponsors of the 19th annual Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc. About SmartBear SmartBear is pioneering innovation in software quality, embracing AI's transformative potential. The company's powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves. Learn more at or follow on LinkedIn, X, or Facebook. . All trademarks recognized. BroadPR +1-617-868-5031 INDUSTRY KEYWORD: MANUFACTURING TECHNOLOGY ENGINEERING ARTIFICIAL INTELLIGENCE SOFTWARE SOURCE: SmartBear Copyright Business Wire 2025. PUB: 03/10/2025 04:02 AM/DISC: 03/10/2025 04:03 AM

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