Latest news with #SíOPAULO
Business Wire
6 days ago
- Business
- Business Wire
Brazil Activates Microsoft's AI Strategy with Local Use Cases
SíO PAULO--(BUSINESS WIRE)--Major Brazilian enterprises are demonstrating significant uses of core Microsoft AI technologies, signaling rapid adoption to come, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. Microsoft is moving AI into the future, from speculation to practical applications. Companies and ecosystem partners in Brazil are helping to turn this vision into reality. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil finds the country is well positioned to embrace the company's AI strategy through its Copilot, Copilot Devices and AI stack components. Microsoft has a strong presence and a mature ecosystem of partners in Brazil, complemented by a robust national IT infrastructure. 'Microsoft is moving AI into the future, from speculation to practical applications,' said Bill Huber, partner, digital platforms and solutions, for ISG. 'Companies and ecosystem partners in Brazil are helping to turn this vision into reality.' Brazil is benefiting from Microsoft's global strategy of investing in emerging markets, with the company recently expanding its data centers in the country, the report says. Brazil's rapidly growing technology sector and economic importance in Latin America make it a likely site for significant AI initiatives. Building on lessons from Microsoft initiatives in developing countries such as India, there is strong AI potential in sectors including agribusiness, financial services and health care. ISG expects increasing adoption of AI-based solutions in Brazil by large enterprises and technologically advanced sectors in the near term, followed by midsize companies using Copilot tools in the medium term and possibly a transformation of Brazilian business in the long term. Organizations in Brazil are expected to use Copilot's capabilities as a universal AI interface to make significant business impacts through linguistic and cultural adaptation, ISG says. By using Copilot to perform natural-language processing in Brazilian Portuguese and understand unique cultural contexts, companies may change the way users interact with technology and gain significant competitive advantage. Some large enterprises are already using Copilot to optimize processes specific to Brazil, including customer service, automated regulatory compliance and project management adapted to the local culture. In Brazil's tropical climate, some major companies have turned to Microsoft's local data centers for AI processing because they operate on renewable energy and use new cooling technologies, the report says. Microsoft's hybrid device strategy, supporting the use of PCs with built-in neural processing units (NPUs), is likely to prove important to AI use in Brazil, where Internet infrastructure is unevenly distributed. 'AI has significant potential to help enterprises thrive in Brazil's unique culture, infrastructure and regulatory environment,' said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. 'Companies and service providers have already seized on Microsoft's AI strengths to realize that vision.' The report also examines other Microsoft-related trends in Brazil, including a fast-growing GitHub developer community and the increasing provider focus on vertical industry solutions. For more insights into enterprise challenges relevant to Microsoft services and solutions in Brazil, plus ISG's advice for addressing these, see the ISG Provider Lens™ Focal Points briefing here. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil evaluates the capabilities of 45 providers across six quadrants: Managed Services for Azure — Large Accounts, Managed Services for Azure — Midmarket, Microsoft 365 Services — Large Accounts, Microsoft 365 Services — Midmarket, Power Platform Services and AI Services for the Microsoft Clouds. The report names Brasoftware, Kumulus and TIVIT as Leaders in all six quadrants. It names SoftwareOne as a Leader in five quadrants and Accenture, Dedalus and Processor as Leaders in four quadrants each. It names Ingram Micro and Lattine as named Leaders in three quadrants each. BlueShift, Dell Technologies, Kyndryl and Teltec Solutions are named as Leaders in two quadrants each. AlfaPeople, Cloud Target, ITCore and Smart Consulting are named as Leaders in one quadrant each. In addition, UPBI is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in two quadrants. Capgemini, Cloud Target, DXC Technology and Qualiserve are named as Rising Stars in one quadrant each. Customized versions of the report are available from Processor and Qualiserve. In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2024 among Microsoft ecosystem providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
Business Wire
6 days ago
- Business
- Business Wire
CloudWalk Earns Fraud Prevention Certification from Brazil's National Confederation of Financial Institutions
SíO PAULO--(BUSINESS WIRE)--CloudWalk, the financial technology company behind InfinitePay and has been awarded the Fraud Prevention Certification by the Brazilian National Confederation of Financial Institutions (CNF). The certification recognizes institutions that adopt best practices for detecting, preventing, and raising awareness around fraud — a proactive industry standard for ensuring operational integrity. CloudWalk's proprietary anti-fraud system merges machine learning with Large Language Model (LLM)-powered agents to flag suspicious activity, shut down organized digital crime, and block fraudulent account creation. In 2024 alone, it helped prevent an estimated R$15 billion in fraud. This 12-month CNF certification falls under the organization's 2025 initiative cycle. 'While fraud rings have started using AI to launch new attack strategies, we've built a defense system that's constantly evolving — able to analyze hundreds of millions of transactions autonomously,' said Alan Dias, Chief Risk and Compliance Officer at CloudWalk. 'This certification celebrates our team's tireless work to protect the more than 4 million customers who rely on us.' How It Works CloudWalk's system monitors transactions 24/7, detects fraud in real time, and adapts to new threats. With an accuracy rate above 99%, the technology works with minimal human input. It not only spots fraud — it learns from each case, getting better over time at protecting customer and partner assets. 'It's an incredibly reliable system. Just 0.3% of fraud decisions require a second look from a human,' Dias added. According to CNF, this certification reinforces a company's commitment to user security and proves it meets key market standards and regulations. 'Certification shows a clear and proactive stance in protecting the financial market against fraud,' reads a statement on CNF's website. Recognition for AI Innovation CloudWalk's fraud-fighting AI has already won industry acclaim. In both 2023 and 2024, the company received awards in the digital security categories of the Mastercard Excellence Program. It also ranked in Silverguard's monthly list of the 'Top 10 Anti-Fraud Companies Fighting Fake and Fraudulent Accounts.' Thanks to these security investments, CloudWalk brand InfinitePay saw zero listings in the Brazilian Central Bank's financial sector complaints ranking in Q4 2024. These results reflect the company's ongoing focus on safe operations, outstanding service, and long-term customer success. CloudWalk has also launched a dedicated security webpage, centralizing digital safety information and tools to help customers protect themselves from fraud and scams.
Yahoo
6 days ago
- Business
- Yahoo
Brazil Activates Microsoft's AI Strategy with Local Use Cases
Companies start to transform operations using new data center capacity, Copilot localization capabilities, ISG Provider Lens™ report says SíO PAULO, May 28, 2025--(BUSINESS WIRE)--Major Brazilian enterprises are demonstrating significant uses of core Microsoft AI technologies, signaling rapid adoption to come, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil finds the country is well positioned to embrace the company's AI strategy through its Copilot, Copilot Devices and AI stack components. Microsoft has a strong presence and a mature ecosystem of partners in Brazil, complemented by a robust national IT infrastructure. "Microsoft is moving AI into the future, from speculation to practical applications," said Bill Huber, partner, digital platforms and solutions, for ISG. "Companies and ecosystem partners in Brazil are helping to turn this vision into reality." Brazil is benefiting from Microsoft's global strategy of investing in emerging markets, with the company recently expanding its data centers in the country, the report says. Brazil's rapidly growing technology sector and economic importance in Latin America make it a likely site for significant AI initiatives. Building on lessons from Microsoft initiatives in developing countries such as India, there is strong AI potential in sectors including agribusiness, financial services and health care. ISG expects increasing adoption of AI-based solutions in Brazil by large enterprises and technologically advanced sectors in the near term, followed by midsize companies using Copilot tools in the medium term and possibly a transformation of Brazilian business in the long term. Organizations in Brazil are expected to use Copilot's capabilities as a universal AI interface to make significant business impacts through linguistic and cultural adaptation, ISG says. By using Copilot to perform natural-language processing in Brazilian Portuguese and understand unique cultural contexts, companies may change the way users interact with technology and gain significant competitive advantage. Some large enterprises are already using Copilot to optimize processes specific to Brazil, including customer service, automated regulatory compliance and project management adapted to the local culture. In Brazil's tropical climate, some major companies have turned to Microsoft's local data centers for AI processing because they operate on renewable energy and use new cooling technologies, the report says. Microsoft's hybrid device strategy, supporting the use of PCs with built-in neural processing units (NPUs), is likely to prove important to AI use in Brazil, where Internet infrastructure is unevenly distributed. "AI has significant potential to help enterprises thrive in Brazil's unique culture, infrastructure and regulatory environment," said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. "Companies and service providers have already seized on Microsoft's AI strengths to realize that vision." The report also examines other Microsoft-related trends in Brazil, including a fast-growing GitHub developer community and the increasing provider focus on vertical industry solutions. For more insights into enterprise challenges relevant to Microsoft services and solutions in Brazil, plus ISG's advice for addressing these, see the ISG Provider Lens™ Focal Points briefing here. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil evaluates the capabilities of 45 providers across six quadrants: Managed Services for Azure — Large Accounts, Managed Services for Azure — Midmarket, Microsoft 365 Services — Large Accounts, Microsoft 365 Services — Midmarket, Power Platform Services and AI Services for the Microsoft Clouds. The report names Brasoftware, Kumulus and TIVIT as Leaders in all six quadrants. It names SoftwareOne as a Leader in five quadrants and Accenture, Dedalus and Processor as Leaders in four quadrants each. It names Ingram Micro and Lattine as named Leaders in three quadrants each. BlueShift, Dell Technologies, Kyndryl and Teltec Solutions are named as Leaders in two quadrants each. AlfaPeople, Cloud Target, ITCore and Smart Consulting are named as Leaders in one quadrant each. In addition, UPBI is named as a Rising Star — a company with a "promising portfolio" and "high future potential" by ISG's definition — in two quadrants. Capgemini, Cloud Target, DXC Technology and Qualiserve are named as Rising Stars in one quadrant each. Customized versions of the report are available from Processor and Qualiserve. In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2024 among Microsoft ecosystem providers. HCLTech earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. The 2025 ISG Provider Lens™ Microsoft AI and Cloud Ecosystem report for Brazil is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ ResearchThe ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISGISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments. View source version on Contacts Press Contacts:Laura Hupprich, ISG+1 203 517 Thábata Mondoni, Mondoni Press for ISGMobile: +55 11 98671 5652thabata@
Yahoo
23-05-2025
- Business
- Yahoo
HIDROVIAS INTERNATIONAL FINANCE S.À R.L. ANNOUNCES THE EARLY TENDER RESULTS FOR ITS OFFER FOR ANY AND ALL OF ITS OUTSTANDING 4.950% NOTES DUE 2031 AND RELATED CONSENT SOLICITATION
SíO PAULO, May 22, 2025 /PRNewswire/ -- Hidrovias International Finance S.à r.l., a private limited liability company (société à responsabilité limitée) incorporated in the Grand Duchy of Luxembourg, having its registered office at 17, Boulevard F.W. Raiffeisen, L-2411 Luxembourg, Grand Duchy of Luxembourg, and registered with the Luxembourg Register of Commerce and Companies (Registre de commerce et des sociétés, Luxembourg) under number B221114 (the "Company" or "we"), a wholly-owned subsidiary of Hidrovias do Brasil S.A. ("Hidrovias"), announced today the early tender results for its offer to purchase for cash (the "Tender Offer") any and all of its outstanding 4.950% Notes due 2031 (ISIN: US42953LAB80/ USL48008AB91 and CUSIP: 42953L AB8/L48008 AB9) (the "Notes"). Capitalized terms used in this announcement but not defined herein shall have the meanings given to such terms in the Offer to Purchase (as defined below). The Company announced today that at 5:00 p.m. New York City time on May 22, 2025 (which was the Early Tender Date), it had received valid tenders from Holders of the Notes of U.S.$178,591,000 in principal amount of the Notes, which represents 64.20% of the outstanding Notes (excluding Notes held by the Company or its affiliates). Withdrawal rights for the Tender Offer have expired. Upon the acceptance of such valid tenders by the Company for payment on the Settlement Date (which is now expected to be on June 17, 2025 to align with the timing of the Financing Transaction in Brazil), U.S.$178,591,000 in aggregate principal amount of the Notes will be purchased by the Company and cancelled on the Settlement Date. In addition, because the Company received the Requisite Consents as of the Early Tender Date, the Company expects, on or about the date of this announcement, to execute and deliver a Supplemental Indenture providing for the Proposed Amendments. As described in the Offer to Purchase, the Proposed Amendments will become operative only upon payment of the applicable consideration for such delivered consents, except that the Liability Management Proposed Amendment will become operative immediately upon execution of the Supplemental Indenture. The Tender Offer and related Consent Solicitation will expire at 5:00 p.m., New York City time, on June 9, 2025, unless extended or earlier terminated by us (such time and date, as it may be extended or earlier terminated with respect to the Tender Offer and related Consent Solicitation, the "Expiration Date"). Except as may be required by applicable law, Notes tendered after the Early Tender Date and prior to the Expiration Date may not be withdrawn and the related consents delivered may not be revoked. The Company has amended the Tender Offer so that Holders of the Notes that are validly tendered after the Early Tender Date and prior to or at the Expiration Date, and accepted for purchase pursuant to the Tender Offer will receive the Total Consideration, which includes the Tender Offer Consideration and the Early Tender Payment, plus any Accrued Interest, on the Settlement Date. Our obligation to purchase the Notes in the Tender Offer is conditioned on the satisfaction or waiver of certain conditions, including the Financing Condition, as described in the Offer to Purchase. No assurances can be given that the Financing Transaction will be completed. Subject to applicable law, we reserve the right: (1) to waive any and all conditions to the Tender Offer or Consent Solicitation; (2) to extend the Tender Offer or Consent Solicitation; and (3) to terminate or to otherwise amend the Tender Offer or Consent Solicitation in any respect. The terms and conditions of the Tender Offer and Consent Solicitation, including the Proposed Amendments, are described in the Offer to Purchase and Consent Solicitation Statement, dated May 9, 2025, (as it may be amended or supplemented, the "Offer to Purchase"). Copies of the Offer to Purchase are available to Holders from D.F. King & Co., Inc., the tender and information agent for the Tender Offer and Consent Solicitation (the "Tender and Information Agent"). Requests for copies of the Offer to Purchase should be directed to the Tender and Information Agent in New York at toll +1 (212) 269-5550 or toll free +1 (800) 791-3320 or email at hbsa@ We have retained Itau BBA USA Securities, Inc., BofA Securities, Inc., J.P. Morgan Securities LLC and Morgan Stanley & Co. LLC. to each act as Dealer Managers and Solicitation Agents in connection with the Tender Offer and Consent Solicitation. Questions regarding the Tender Offer and Consent Solicitation may be directed to Itau BBA USA Securities, Inc. at +1 (888) 770-4828 (toll free) or + 1 (212) 710-6749 (collect), to BofA Securities, Inc. at +1 (888) 292-0070 (toll free) or +1 (646) 855-8988 (collect), to J.P. Morgan Securities LLC at +1 (866) 846-2874 (toll free) or +1 (212) 834-7279 (collect) and to Morgan Stanley & Co. LLC at +1 (800) 624-1808 (toll free) or +1 (212) 761-1057 (collect). Neither the Offer to Purchase nor any related documents have been filed with or reviewed by any federal or state securities commission or regulatory authority of any country. No authority has passed upon the accuracy or adequacy of the Offer to Purchase or any related documents, and it is unlawful and may be a criminal offense to make any representation to the contrary. The Financing Transaction is not and will not be registered under the United States Securities Act of 1933, as amended (the "Securities Act") and any securities issued in connection with the Financing Transaction will not be offered or sold in the United States or to U.S. citizens without an applicable exemption from registration requirements of the Securities Act. The Financing Transaction will constitute a public offering in Brazil automatically registered upon filing with the Securities and Exchange Commission of Brazil (Comissão de Valores Mobiliários), pursuant to CVM Resolution No. 160, dated July 13, 2022, as amended. Except as set forth herein with respect to the extended payment of the Total Consideration for Notes validly tendered and accepted for purchase after the Early Tender Date and to indicate the expected Settlement Date, the terms and conditions of the Tender Offer and Consent Solicitation remain the same as set forth and described in the Offer to Purchase. Under no circumstance shall this press release constitute an offer to purchase nor a solicitation of an offer to sell the Notes or any other securities or a solicitation of consents. The Tender Offer and Consent Solicitation are not being made to, nor will we accept tenders of Notes or delivery of consents from, Holders in any jurisdiction in which the Tender Offer and Consent Solicitation would not be in compliance with the securities or blue sky laws of such jurisdiction. No recommendation is made by us, the Dealer Managers or the Solicitation Agents as to whether Holders should tender their Notes or deliver consents. Holders should carefully read the Offer to Purchase and the related materials, because they contain important information, including the various terms and conditions of the Tender Offer and Consent Solicitation. Forward-Looking Statements Disclosures in this press release contain forward-looking statements. All statements, other than statements of historical facts, included in this press release that address activities, events or developments that management expects, believes or anticipates will or may occur in the future are forward-looking statements. Without limiting the generality of the foregoing, forward-looking statements contained in this press release specifically include statements regarding the consummation of the Tender Offer, the Consent Solicitation, the Financing Transaction including the timing thereof, the Proposed Amendments and the execution of the supplemental indenture. These statements are based on certain assumptions made by the Company based on the experience of the management of Hidrovias and their perception of historical trends, current conditions, anticipated future developments and other factors believed to be appropriate. Such statements are subject to a number of assumptions, risks and uncertainties, many of which are beyond the control of the Company and Hidrovias, which may cause actual results to differ materially from those implied or expressed by the forward-looking statements. Any forward-looking statement applies only as of the date on which such statement is made and neither the Company nor Hidrovias shall correct or update any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law. Hidrovias do Brasil RelationsAv. Brigadeiro Luís Antônio, 1343, 7th FloorBela VistaSão Paulo, SP, Brazil Tel: +55 (11) 3905-6000E-mail: ri@ View original content: SOURCE Hidrovias International Finance S.à r.l. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
21-05-2025
- Business
- Business Wire
Brazilian Enterprises Eye SAP Cloud Migration Challenges
SíO PAULO--(BUSINESS WIRE)--A growing number of enterprises in Brazil are migrating to SAP S/4HANA and SAP's SuccessFactors human capital management platform as they integrate new technologies and navigate a complex and changing regulatory environment, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm. Brazilian SAP customers face a reckoning with the end of ECC support and the need to comply with new regulations and tax reforms. Service providers are integrating AI and automation to meet the needs of different types of organizations. Share The 2025 ISG Provider Lens™ SAP Ecosystem report for Brazil finds that the impending end of support for legacy systems is the central challenge for SAP customers in the country. Though SAP offers extended maintenance for ERP Central Component (ECC) until 2030, official technical support is set to end in 2027. Companies are carefully evaluating alternatives to ensure business continuity, regulatory compliance and operations modernization. These include migrating to SAP S/4HANA or adopting the RISE with SAP or GROW with SAP programs, which the company says are designed to streamline business operations. 'Brazilian SAP customers face a reckoning with the end of ECC support and the need to comply with new regulations and tax reforms,' said Bill Huber, partner, digital platforms and solutions, for ISG. 'Service providers are integrating AI and automation to meet the needs of different types of organizations.' Large enterprises in Brazil continue to resist the RISE model, preferring to preserve budgets for internal improvements and prepare for the impact of new tax laws, the report says. However, some are adopting GROW with SAP to streamline operations, especially following mergers and acquisitions. GROW combines several components for cloud transformation, including technology solutions and rapid implementation services, and is designed primarily for midsize businesses, ISG says. Some companies believe GROW lacks maturity, especially in its localization capabilities, but some service providers in Brazil report significant revenue from it, which may demonstrate that it meets a wide range of client needs when well executed, ISG says. The use of SAP managed application services in Brazil has declined with the emergence of new AI and automation technologies, the report says. Providers are expected to align their solutions with the new technologies, with the services evolving into a more agile and intelligent model that includes automation and real-time monitoring to cut costs and increase productivity. Interest in SAP SuccessFactors HXM has grown in Brazil as enterprises seek to customize recruitment, onboarding and performance evaluation through AI, ISG says. There is strong demand for solutions that enable compliance with Brazilian legislation on issues such as payroll administration, time management and taxes. 'Brazil's changing regulatory and tax landscape requires constant enterprise attention,' said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. 'SAP users should partner with providers that remain up to date and agile to ensure continued compliance.' The report also examines other SAP ecosystem trends affecting enterprises in Brazil, including SAP's extensions to its Joule AI copilot and the continued importance of managed cloud services for SAP ERP. For more insights into the SAP-related challenges facing enterprises in Brazil, plus ISG's advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here. The 2025 ISG Provider Lens™ SAP Ecosystem report for Brazil evaluates the capabilities of 45 providers across five quadrants: SAP S/4HANA System Transformation — Large Accounts, SAP S/4HANA System Transformation — Midmarket, SAP Application Managed Services, Managed Cloud Services for SAP ERP and SAP SuccessFactors HXM Partner Services. The report names Accenture, Atos, Capgemini, Deloitte and T-Systems as Leaders in four quadrants each. It names NTT DATA and Wipro as Leaders in three quadrants each and Infosys, Softtek, Stefanini and Tech Mahindra as Leaders in two quadrants each. BCI Consulting, EPI-USE, Essence, Exed Consulting, HR Path, HRST, Kyndryl, Megawork, Meta, Numen, SEIDOR, Strada and TIVIT are named as Leaders in one quadrant each. In addition, Minsait is named as a Rising Star — a company with a 'promising portfolio' and 'high future potential' by ISG's definition — in two quadrants. Engine and SPS Group are named as Rising Stars in one quadrant each. Customized versions of the report are available from Megawork, Meta and NTT DATA. In the area of customer experience, Wipro is named the global ISG CX Star Performer for 2024 among SAP ecosystem providers. Wipro earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry. The 2025 ISG Provider Lens™ SAP Ecosystem report for Brazil is available to subscribers or for one-time purchase on this webpage. About ISG Provider Lens™ Research The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage. About ISG ISG (Nasdaq: III) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
