Latest news with #Tada
South China Morning Post
11 hours ago
- Business
- South China Morning Post
Uber warns Hong Kong users of higher fares, longer wait times under proposal
Ride-hailing firm Uber has warned users in Hong Kong of potentially higher fares and longer wait times, and its drivers of possible loss of income, under the government's proposed regulations for online platforms. In an email to its 30,000 drivers and 1.5 million users in Hong Kong, the US-based firm said on Thursday that authorities were considering new rules for ride-hailing platforms which may restrict the number of ride-sharing drivers or vehicles on the road. 'We support efforts to bring more clarity to the industry, but we're concerned about reports that the government may cap the number of drivers or vehicles allowed on the platform,' it said. 'This kind of limit will make it harder for people in Hong Kong to earn [a] flexible income. And for riders like you, it will likely mean longer wait times and higher prices. 'We believe there's a better way. One that puts drivers and riders first, and keeps Hong Kong moving … We would love for you to join our efforts in helping chart the future of mobility in Hong Kong.' In Hong Kong, it is currently illegal for drivers of private vehicles to accept paid customers without a hire-car permit, with many ride-hailing platforms such as Uber, Tada, Amap and Didi Chuxing operating unregulated. Amap is operated by Alibaba Group Holding, which owns the South China Morning Post.
Independent Singapore
7 days ago
- Independent Singapore
Tada driver calls police after drunk passenger vomits in car and refuses to pay cleaning fee
SINGAPORE: A Tada driver has lodged a police complaint after a passenger vomited in her vehicle and refused to pay for the cleaning charges incurred, despite the platform's guidelines requiring riders to compensate for such incidents. Speaking to Stomp, the driver said the incident took place in the early hours of May 31. She had picked up the passenger at 1.52am outside Forum The Shopping Mall on Orchard Road. The destination was Edgefield Plains in Punggol. Upon reaching the drop-off point, the passenger, who appeared intoxicated, allegedly vomited on the floor mat of the car. The driver shared photos with Stomp showing the mess left behind, as well as an image of the passenger seated on a bench at the Housing Board estate after the ride. 'I called the police on the spot,' the driver said, 'and two policemen attended to the case, but they were unable to get him to make the payment either.' According to the driver, she took the car for cleaning later that same day at a Caltex station along MacPherson Road. The professional cleaning cost her $70 — a significant loss compared to the $25.80 she had earned from the trip. On June 5, the driver filed a formal police report. The report read: 'Passenger was drunk and vomited in my car and refused to pay for the cleaning fees… Tada advised me to make a police report so that they can reimburse me for the cleaning fees.' She later shared a screenshot of an email she received from Tada on June 9, which stated: 'We understand that the passenger remains unresponsive despite the best efforts of Tada to recover the amount for the cleaning fee. However, in view of your support towards our platform, we would, on a goodwill basis, reimburse 50 per cent of the cleaning fee to you.' Expressing her frustration, the driver told Stomp, 'Police report made, but Tada can only reimburse 50 per cent of the cleaning fees.' According to the Tada Driver-Partners Community Guidelines, passengers are required to pay $70 if they cause permanent or semi-permanent stains or odours, such as from vomiting, that necessitate professional cleaning. The policy advises drivers to collect the fee directly or submit a cleaning receipt to Tada within 48 hours if the rider fails to pay. Tada would then attempt to recover the payment, during which the rider would be temporarily barred from making new bookings. In this case, the driver followed protocol, including providing a receipt and making a police report, but was still left to bear half the cleaning cost.
Time of India
14-05-2025
- Time of India
Meerut police's promise: FIR in 24hrs, case updates via WhatsApp
Meerut: To boost transparency and accountability in policing, Meerut police have launched a new initiative called ' Operation FIR ', ensuring that first information reports (FIRs) are registered within 24 hours of receiving a written complaint. The move comes in response to growing concerns about police inaction and complainants being turned away from thanas, officials said. Announced by senior superintendent of police (SSP) Dr Vipin Tada on Wednesday, the initiative will be implemented across the district with immediate effect. "This step is meant to ensure people aren't forced to run from pillar to post," Tada said. Notably, the SSP's office alone receives over 100 complainants every 'Operation FIR', investigating officers are required to promptly contact complainants, send FIR copies via WhatsApp and provide regular updates on the investigation, including details of the chargesheet or final report. All filings must also be reflected in the crime and criminal tracking network and police officials warned that in serious cases where lives may be at risk, failure to act could lead to suspension. "Negligence will not be tolerated. Officers will be held accountable for timely and fair investigation," the SSP directive covers all complaints — criminal, civil and cybercrime — that warrant FIR registration. While there is no dedicated platform yet to monitor FIR filing, the initiative allows complainants to escalate issues to senior officials if a local police station fails to register their case."Complainants can now approach the SSP, circle officer or superintendent of police directly. This would be a significant shift towards a more responsive and people-centric policing system in Meerut," the SSP said.
