Latest news with #TeamViewer
Yahoo
26-05-2025
- Business
- Yahoo
TeamViewer Recognized as a Leader in 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools
Acknowledged as a Leader based on Completeness of Vision and Ability to Execute GÖPPINGEN, Germany, May 26, 2025 /PRNewswire/ -- TeamViewer is proud to announce that it has been recognized as a Leader for its TeamViewer DEX platform in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience (DEX) Management Tools. This recognition follows TeamViewer's strategic acquisition of 1E in early 2025. Long regarded as a leader in autonomous DEX, 1E brought market-leading technology that is now fully integrated into TeamViewer's portfolio, significantly enhancing its product capabilities and strengthening its position in the DEX market. The 2025 Gartner® Magic Quadrant™ for DEX Management Tools evaluated vendors in the DEX management space, recognizing TeamViewer's execution and vision. It also ranked among the three highest scoring vendors for all use cases. "We believe that being named a Leader in the Gartner Magic Quadrant is a meaningful recognition of the impact our solutions are having for customers around the world," said Mark Banfield, COO at TeamViewer. "Organizations today need reliable, intelligent tools to improve the digital experience of their employees, and we're proud to be delivering exactly that. We think that this recognition highlights the trust our customers place in us to help them create more productive, responsive, and engaging digital workplaces. And we're continuing to evolve, expanding the platform into a more intelligent, all-in-one solution that integrates a wider range of capabilities to support the full scope of digital workplace needs." Following a year of growth and integration, TeamViewer DEX offers a platform that empowers IT teams to identify, resolve, and prevent device and experience issues across millions of endpoints, automatically and in real time. By combining autonomous remediation and AI-driven sentiment capabilities, customers benefit from enhanced operational efficiency, lower IT costs, and an employee-centric digital experience. Building on this momentum, TeamViewer is expanding its portfolio, DEX Essentials, an experience management tool is now accessible to small and mid-sized businesses, bringing enterprise-grade capabilities to a broader market. At the same time, TeamViewer ONE introduces a uniquely integrated platform that combines remote connectivity, device management, intelligent automation, and digital employee experience. This convergence enables organizations to manage, support, and optimize all types of devices, from traditional endpoints to specialized equipment, with greater efficiency and control. By unifying these capabilities, TeamViewer is simplifying the IT landscape and empowering teams to deliver smarter, faster, and more human-centric digital experiences at scale. Required Trademark Disclaimer and Attribution: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner, Magic Quadrant for Digital Employee Experience Management Tools By Dan Wilson, Stuart Downes, Lina Al Dana, 26 May 2025. About TeamViewer TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. Today, more than 660,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium sized businesses to the world's largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer's solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners. Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer's solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction. The company is headquartered in Göppingen, Germany, and employs more than 1,800 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. 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Techday NZ
19-05-2025
- Business
- Techday NZ
TeamViewer One unifies IT management for hybrid work era
TeamViewer has launched TeamViewer One, a digital workplace platform that unifies real-time device monitoring, intelligent automation, secure remote access, and contextual diagnostics under a single solution. TeamViewer One is designed for organisations seeking to simplify IT management amid the rise of hybrid work and increasing digital complexity. The platform integrates several capabilities previously offered as separate products, aiming to address concerns about operational inefficiencies and growing IT tool sprawl in businesses of all sizes. The platform encompasses TeamViewer RMM for proactive remote monitoring and device management, TeamViewer Intelligence featuring AI-powered support tools, TeamViewer Remote Connectivity for secure access and control, and TeamViewer DEX, aimed at enhancing the digital employee experience with real-time endpoint visibility and performance analysis. The release of TeamViewer One is partially motivated by a recent CIO survey highlighting that 95% of IT executives intend to consolidate vendors in the coming year, with 80% seeking to reduce the number of point solutions in use. This reflects an industry trend towards adopting unified platforms to improve performance, security, and operational efficiency. Mark Banfield, Chief Commercial Officer at TeamViewer, addressed the evolving nature of the workplace and the challenges faced by IT teams. "The digital workplace is no longer a future vision, it's the reality of how every business operates today. Almost all workplaces are digital nowadays, and companies need to support their employees whether they work in an office, at home, on the shop floor, or out in the field." "As the number of tools and technologies has exploded, so has the complexity for IT teams and end-users. With TeamViewer ONE, we're helping customers cut through that complexity with a unified platform that meets their needs today and evolves with them tomorrow—whether they're just starting out or managing thousands of endpoints globally." Each component of TeamViewer One addresses a facet of IT operations. TeamViewer RMM offers device health monitoring, endpoint security, mobile device management, and automated patching to support compliance and reduce operational disruptions. TeamViewer Intelligence uses AI features, including CoPilot, for live diagnostics and context-sensitive troubleshooting, and Session Insights for generating structured IT performance reports. Remote Connectivity provides industry-recognised secure remote access for distributed workforces. DEX (Digital Employee Experience) delivers real-time monitoring of endpoint health and employee-impacting issues to inform IT actions aimed at productivity and engagement. Mei Dent, Chief Product and Technology Officer at TeamViewer, commented on the significance of unified IT solutions. "Companies today can't afford to fly blind when it comes to employee experience and IT health. With rising pressure to consolidate fragmented tech stacks, strengthen security, and meet evolving compliance standards, TeamViewer ONE brings intelligence, automation, and visibility into a single platform, enabling IT teams to replace siloed tools with a seamless, AI-powered experience." "This frees IT teams from repetitive tasks and manual troubleshooting, allowing them to focus on higher-impact initiatives that drive real value for the business." TeamViewer One is offered in tailored Business and Enterprise packages, with all features provided under a single agent licence. The consolidated nature of the solution is aimed at supporting the demands of modern hybrid workforces, whether organisations are managing conventional IT endpoints, operational technology devices, or both across different work environments. TeamViewer, headquartered in Göppingen, Germany and employing more than 1,800 people globally, reported revenue of EUR €671 million in 2024. The company provides workplace platforms for more than 660,000 customers across various industries, supporting both desk-based and frontline employees in their digital workplace initiatives.
Yahoo
10-05-2025
- Business
- Yahoo
TeamViewer SE (TMVWF) Q1 2025 Earnings Call Highlights: Strong Enterprise Growth and Financial ...
Pro Forma Revenue Growth: 7% in constant currency year-over-year. Enterprise Revenue Growth: 21% in constant currency year-over-year. ARR Growth: 7% in constant currency on a pro forma basis. Pro Forma Adjusted EBITDA Growth: 20% year-over-year. Adjusted EBITDA Margin: 43%. Net Leverage Ratio: Improved to 3.1 times adjusted EBITDA. Americas Revenue Growth: 10% year-over-year. EMEA Revenue Growth: 6% year-over-year. APAC Revenue Growth: 4% year-over-year. Enterprise ARR Growth: 20% in constant currency year-over-year. SMB Revenue Growth: 2% year-over-year. Pro Forma Adjusted Basic EPS: EUR0.29, a 30% increase year-over-year. Levered Free Cash Flow: EUR44.5 million, up 10% year-over-year. Cash Conversion Rate: 54% in the quarter. Net Financial Liabilities: EUR1 billion at the end of Q1. Interest Hedge Ratio: Over 70%. Full Year ARR Guidance: EUR815 million to EUR840 million. Full Year Revenue Guidance: EUR778 million to EUR797 million. Full Year Adjusted EBITDA Margin Guidance: Around 43%. Warning! GuruFocus has detected 4 Warning Sign with TMVWF. Release Date: May 06, 2025 For the complete transcript of the earnings call, please refer to the full earnings call transcript. TeamViewer SE (TMVWF) reported a strong pro forma revenue growth of 7% in constant currency year-over-year, with significant contributions from all regions. The enterprise segment showed robust performance with a 21% increase in pro forma revenue and a 20% growth in ARR, driven by high-value deals and new projects. Pro forma adjusted EBITDA increased by 20% year-over-year, achieving a strong margin of 43%, largely due to optimized marketing spend. The integration with 1E is progressing well, with new products launched and a promising pipeline, enhancing TeamViewer's enterprise focus. The company improved its net leverage ratio to 3.1 times adjusted EBITDA, indicating effective financial management post-acquisition of 1E. The macroeconomic environment remains challenging with increased uncertainties, impacting visibility and customer behavior. SMB segment growth was modest, with only a 2% increase in both ARR and revenue, and customer churn slightly increased to 15.3%. There is a risk of deceleration in ARR growth in Q2 due to tough comparisons with large deals from the previous year. Marketing costs are expected to rise in Q2 due to new brand campaigns, which could impact margins. Cash flow was affected by non-recurring cash outflows related to the 1E acquisition and a legal settlement, impacting the cash conversion rate. Q: Can you provide insights on the outlook for Q2, considering macroeconomic factors and the impact of last year's large deal on ARR growth? A: Michael Wilkens, CFO: It's too early to provide specifics for Q2, but we are seeing cautious customer behavior with longer sales cycles. We are on top of relevant deals, and June will be decisive. Regarding DEX Essentials, it's an add-on module with pricing details to be announced soon. It's expected to provide a meaningful uplift to a normal TeamViewer license. Q: How do you plan to scale the adoption of DEX Essentials among smaller customers? A: Oliver Steil, CEO: The go-to-market approach involves digital marketing, e-commerce conversion, and a capable inside sales team. We aim to make deployment easy for smaller teams. We use terms like "digital workplace enablement" and "automated endpoint management" to resonate with different customer segments. Q: What are the expectations for 1E's standalone performance in Q2, and what underpins confidence in H2 acceleration? A: Michael Wilkens, CFO: We expect a deceleration in Q2 due to tough comps from last year's large deal. However, we anticipate an acceleration in H2, consistent with past trends, driven by enterprise seasonality and pipeline development. Q: Can you elaborate on the legal dispute settlement and its impact on cash flow? A: Michael Wilkens, CFO: The settlement is a relief with no further cash charges expected. It had minimal P&L impact as we had accounted for it over the years. The cash impact was highlighted upfront. Q: Given the cautious macro environment, do you expect to trend towards the lower end of your guidance? A: Michael Wilkens, CFO: We are not trending towards the lower end at this point. We had a good start in Q1, and while Q2 is important, it's too early to predict outcomes. We remain confident in our full-year guidance range. For the complete transcript of the earnings call, please refer to the full earnings call transcript. This article first appeared on GuruFocus. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Android Authority
05-05-2025
- Android Authority
Google could soon save you from screen-sharing bank scams (APK teardown)
Hadlee Simons / Android Authority TL;DR Google is working on a feature to detect bank scams that involve screen sharing. The feature will detect when you're sharing your screen during a call and have a bank app open in the foreground. This would be a welcome layer of protection against a major scamming tactic. Google Pixel phones already offer Scam Detection functionality in beta, but we've also seen scammers make use of screen sharing to fleece victims. However, it looks like Google is working on a solution for this particular type of fraud. Authority Insights story on Android Authority. Discover You're reading anstory on Android Authority. Discover Authority Insights for more exclusive reports, app teardowns, leaks, and in-depth tech coverage you won't find anywhere else. An APK teardown helps predict features that may arrive on a service in the future based on work-in-progress code. However, it is possible that such predicted features may not make it to a public release. We dug into the latest beta version of the Google Play Services app (25.18.31) and discovered that Google is working on a feature to detect bank scam calls. We also spotted an accompanying service in the app called 'BankScamCallDetectionService.' You can check out the screenshots below for an under-the-hood peek at how the feature works. This type of fraud involves a scammer calling a victim while posing as a bank's customer support representative. The scammer then claims they need remote access to the user's phone via screen-sharing software such as TeamViewer. From here, the fraudster urges victims to open and log into their bank app to solve an issue. Finally, the scammer transfers the victim's cash out of their own account. The code snippets above detail how Google will detect these scam calls. The scam detection feature will apparently kick in when someone calls you but they're not in your contacts list. The feature will then detect whether a banking app is in the foreground during this phone call and whether or not screen sharing ('media projection') is active. When these conditions are met, Google will warn you that this could be a scam. The company would presumably let you take action, too, like ending the call or marking the number as coming from a scammer. Unlike the Scam Detection feature for Pixel phones, it doesn't seem like Google needs to listen in on the call to issue a warning. The fact that a banking app is open during a phone call with a new number while screen sharing is enabled is enough to generate an alert. There are hundreds of banking apps out there, but we spotted a flag ('BankScamWarningFeature__monitored_banking_app_packages') that suggests Google will maintain a list of banking apps to be monitored. It stands to reason that the company will continuously update this list to support more banking apps. In any event, we're guessing that this feature will be available to everyone with Google Play Services. So you might not need Android 16 to get this welcome layer of protection. Got a tip? Talk to us! Email our staff at Email our staff at news@ . You can stay anonymous or get credit for the info, it's your choice.
Techday NZ
05-05-2025
- Business
- Techday NZ
TeamViewer launches DEX Essentials for smaller businesses
TeamViewer has announced the upcoming launch of TeamViewer DEX Essentials, an offering aimed at bringing digital employee experience (DEX) capabilities to businesses of all sizes, including small and medium-sized enterprises. DEX platforms have typically been designed for the requirements of large enterprises managing thousands of employees and devices. With DEX Essentials, TeamViewer plans to expand these capabilities to its broader customer base, delivering an out-of-the-box solution that aims to help IT teams manage and optimise digital workplaces at any scale. Mei Dent, Chief Product and Technology Officer at TeamViewer, said, "A smooth digital experience is fundamental to how people work today — but it shouldn't be exclusive to the largest enterprises. With TeamViewer DEX Essentials, we're putting real-time visibility, automated remediation, and smart insights into the hands of every IT team. It's a major step forward in our vision to make superior workplace technology seamless and accessible for all. The product is currently available through an early access program and will become commercially available later this month." "Early feedback from customers has been very promising and shows that the combination of remote connectivity and DEX technology truly resonates, helping IT teams make operations more seamless and efficient." According to TeamViewer, DEX Essentials provides IT teams with several new tools. These include preventing downtime by resolving performance, application, operating system, and network issues before users are affected; automating routine fixes to help reduce ticket volumes and allow IT staff to focus on strategic projects; ensuring stability and security across devices without causing disruptions to productivity; and gaining actionable insights intended to improve compliance, user experience, and system health. The launch of DEX Essentials follows TeamViewer's acquisition of 1E and is seen as a development in extending its DEX portfolio beyond the enterprise sector. The company stated that the new offer is seamlessly integrated into the TeamViewer remote connectivity platform, utilising technology from 1E in a format tailored for smaller IT environments. TeamViewer DEX Essentials is packaged as an add-on for customers already using TeamViewer Remote and Tensor, aiming to deliver these additional management features through familiar interfaces. The early access programme has already generated feedback, which TeamViewer highlighted as positive, with customers noting benefits from the integration of remote connectivity and DEX capabilities to improve operational efficiency. Founded in 2005, TeamViewer initially developed remote access software and has since been adopted by hundreds of millions of users globally for remote support and connectivity. TeamViewer's broader range of solutions is utilised by over 660,000 customers across industries to support desk-based staff and frontline workers. Its platforms are used for preventing and resolving disruptions, managing complex IT and industrial device setups, and deploying augmented reality workflows and assistance. The company's offerings are positioned against challenges such as skills shortages, hybrid work, rapid data analysis, and the implementation of new technologies.
