06-05-2025
Digital luggage locker facility at Thiruvananthapuram Central railway station
In a significant step towards enhancing passenger convenience, the Thiruvananthapuram Division of the Southern Railway has introduced a digital luggage locker facility at the Thiruvananthapuram Central railway station.
The facility, named SafeCloak, is a self-operable, digital luggage storage solution that allows passengers to securely store their bags for a desired duration.
The smart digital lockers are accessible only via OTP-based mobile number verification and are continuously monitored through CCTV, ensuring maximum security and accountability. The facility will be offered at affordable rates for passengers. The rate starts from ₹60 for 6 hours for a medium box and goes up to ₹300 for 24 hours for an XL box that can store up to 10 bags, which can be used by family and group travellers.
The advanced digital locker system is designed to offer travellers a secure, hassle-free, and tech-enabled way to store their luggage while on the move. The Railway Division is redefining how modern railway stations serve the needs of both tourists and business travellers. Smart digital locker and AC waiting hall are ideal solutions for day tourists and business travellers who arrive and leave on the same day, allowing them to move light and focus on work without the burden of luggage, according to the railway authorities.
The key features of the facility include easy-to-use digital interface at the locker kiosk, mobile verification via OTP for secure access, multiple locker sizes, fully digital payments with instant locker access, 24x7 CCTV monitoring, and 24x7 customer support via phone and so on.
