Latest news with #ThoughtfulBanking®
Yahoo
15-05-2025
- Business
- Yahoo
Aspen Federal Credit Union Selects Mahalo Banking to Elevate the Digital Member Experience
~New partnership supports mobile-first innovation, member empowerment, and long-term digital growth~ TROY, Mich., May 15, 2025--(BUSINESS WIRE)--Mahalo Banking, a CUSO specializing in digital banking solutions for credit unions, today announced that Aspen Federal Credit Union (Aspen FCU) has selected its Thoughtful Banking® platform. The partnership underscores Aspen FCU's commitment to delivering a modern and member-focused digital experience. The credit union chose Mahalo's platform for its emphasis on member usability and scalable platform architecture. Aspen FCU also emphasized Mahalo's credit union-specific development model as a differentiator, allowing for customization, alignment with operational workflows, and ongoing adaptability. "Member needs continue to shift toward more mobile access and intuitive interactions, and we recognized that our digital presence needed to evolve as well," said Pamela Brown-Graff, President and CEO of Aspen FCU. "Mahalo stood out as we began exploring partners for its deep understanding of the credit union mission, strong focus on user experience, and flexibility to grow with us." Aspen FCU will go live with Mahalo's platform in tandem with its Corelation KeyStone core conversion, ensuring a seamless and unified transformation across both digital and core banking systems. The platform provides a unified user experience across devices to ensure consistency and ease of use, whether members are accessing accounts from a desktop, tablet, or mobile phone. Mahalo's integrated security features and robust personalization tools further align with Aspen FCU's focus on empowering members to manage their finances with confidence. Brown-Graff added, "The Thoughtful Banking platform's adaptive interface will enable us to meet members where they are, especially younger generations who expect convenient, mobile-first solutions. Mahalo equips us to remove friction, boost member satisfaction, and remain a trusted financial resource within the communities we serve." This partnership represents a strategic investment in digital agility—a key market advantage as credit unions face increased competition from fintechs and larger banks accelerating their digital transformation efforts. "Credit unions like Aspen FCU are navigating a crucial inflection point," said Denny Howell, COO of Mahalo. "They must meet rising digital expectations while preserving the personal service that defines the credit union difference. Our platform is designed to support that balance, offering modern capabilities and the flexibility that credit unions need to sustain long-term momentum and match pace with the future of banking innovation." About Aspen FCU Founded in 1966 to serve the financial needs of Rapid City's medical community, Aspen Federal Credit Union has grown into a trusted institution for individuals and families across western South Dakota. Today, the credit union proudly serves employees of Monument Health and community members who live, work, worship, attend school, or own a business in Pennington, Meade, Lawrence, or Custer counties. Aspen FCU remains committed to delivering personalized, community-focused financial services. To learn more, visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn. View source version on Contacts MEDIA CONTACT: Gabriela Fowlergabriela@ 678.781.7229 Sign in to access your portfolio
Business Wire
15-05-2025
- Business
- Business Wire
Aspen Federal Credit Union Selects Mahalo Banking to Elevate the Digital Member Experience
TROY, Mich.--(BUSINESS WIRE)--Mahalo Banking, a CUSO specializing in digital banking solutions for credit unions, today announced that Aspen Federal Credit Union (Aspen FCU) has selected its Thoughtful Banking® platform. The partnership underscores Aspen FCU's commitment to delivering a modern and member-focused digital experience. "The Thoughtful Banking platform's adaptive interface will enable us to meet members where they are, especially younger generations who expect convenient, mobile-first solutions. Mahalo equips us to remove friction and boost member satisfaction." The credit union chose Mahalo's platform for its emphasis on member usability and scalable platform architecture. Aspen FCU also emphasized Mahalo's credit union-specific development model as a differentiator, allowing for customization, alignment with operational workflows, and ongoing adaptability. 'Member needs continue to shift toward more mobile access and intuitive interactions, and we recognized that our digital presence needed to evolve as well,' said Pamela Brown-Graff, President and CEO of Aspen FCU. 'Mahalo stood out as we began exploring partners for its deep understanding of the credit union mission, strong focus on user experience, and flexibility to grow with us.' Aspen FCU will go live with Mahalo's platform in tandem with its Corelation KeyStone core conversion, ensuring a seamless and unified transformation across both digital and core banking systems. The platform provides a unified user experience across devices to ensure consistency and ease of use, whether members are accessing accounts from a desktop, tablet, or mobile phone. Mahalo's integrated security features and robust personalization tools further align with Aspen FCU's focus on empowering members to manage their finances with confidence. Brown-Graff added, 'The Thoughtful Banking platform's adaptive interface will enable us to meet members where they are, especially younger generations who expect convenient, mobile-first solutions. Mahalo equips us to remove friction, boost member satisfaction, and remain a trusted financial resource within the communities we serve.' This partnership represents a strategic investment in digital agility—a key market advantage as credit unions face increased competition from fintechs and larger banks accelerating their digital transformation efforts. 'Credit unions like Aspen FCU are navigating a crucial inflection point,' said Denny Howell, COO of Mahalo. 'They must meet rising digital expectations while preserving the personal service that defines the credit union difference. Our platform is designed to support that balance, offering modern capabilities and the flexibility that credit unions need to sustain long-term momentum and match pace with the future of banking innovation.' About Aspen FCU Founded in 1966 to serve the financial needs of Rapid City's medical community, Aspen Federal Credit Union has grown into a trusted institution for individuals and families across western South Dakota. Today, the credit union proudly serves employees of Monument Health and community members who live, work, worship, attend school, or own a business in Pennington, Meade, Lawrence, or Custer counties. Aspen FCU remains committed to delivering personalized, community-focused financial services. To learn more, visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn.
Associated Press
29-04-2025
- Business
- Associated Press
Memorial Credit Union Launches Mahalo's Thoughtful Banking® Platform to Strengthen Digital Access and Member Engagement
TROY, Mich.--(BUSINESS WIRE)--Apr 29, 2025-- Mahalo Banking, a CUSO offering premier digital banking solutions built for credit unions, today announced that Memorial Credit Union (Memorial CU) has successfully launched its Thoughtful Banking® platform. This implementation introduces a redesigned interface, expanded personalization options, and an optimized account management experience for Memorial CU's members. The transition to Mahalo was part of the credit union's broader strategy to modernize its digital infrastructure and offer more intuitive self-service capabilities. The initial launch included a focused effort on account registration and joint account functionality as Memorial CU transitioned to a member-centric core model alongside their conversion to Corelation KeyStone. Early feedback highlighted the platform's cleaner design and new customization features, which have led to increased member interest in exploring tools that align with their daily financial needs. 'The transition has been seamless, and we are seeing impressive engagement as more members explore the platform's features,' said Thomas Rogers, President and CEO of Memorial CU. 'Members are excited about the refreshed design and quickly adapting to the platform's improvements. The new look and ability to personalize the user experience are driving stronger engagement across our digital channels.' The launch reflects an industry-wide push among credit unions to shift away from legacy systems and toward digital platforms that offer both scalability and deeper core connectivity to benefit member satisfaction and retention. With Mahalo's platform now live, Memorial CU is positioned to continue enhancing its digital offerings, with a foundation that supports future innovation and third-party integrations. 'Memorial CU's commitment to delivering a more modern, personalized experience reflects the approach many credit unions are taking to meet changing member expectations,' said Denny Howell, COO of Mahalo. 'Our platform is designed for credit unions like Memorial that want to scale, enhance services, strengthen security, and evolve alongside their members' needs.' About Memorial CU Memorial Credit Union, originally chartered in 1953, is one of the oldest member-owned financial institutions in southeast Texas. The credit union proudly serves the employees of the Memorial Hermann Health System, their families, any person affiliated with Memorial Hermann Health System, employees of various Houston area companies, and many community areas around Houston. Memorial Credit Union has built a strong financial base over the years by providing a broad selection of great products and services to its members. About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn. View source version on CONTACT: MEDIA CONTACT: Gabriela Fowler [email protected] 678.781.7229 KEYWORD: UNITED STATES NORTH AMERICA TEXAS MICHIGAN INDUSTRY KEYWORD: SOFTWARE FINANCE ASSET MANAGEMENT BANKING PROFESSIONAL SERVICES TECHNOLOGY APPS/APPLICATIONS FINTECH SOURCE: Mahalo Banking Copyright Business Wire 2025. PUB: 04/29/2025 07:45 AM/DISC: 04/29/2025 07:44 AM
Business Wire
22-04-2025
- Business
- Business Wire
Police Federal Credit Union Selects Mahalo Banking to Deliver Next-Level Digital Engagement
TROY, Mich.--(BUSINESS WIRE)--Mahalo Banking, a CUSO specializing in online and mobile banking solutions for credit unions, today announced that Police Federal Credit Union (Police FCU) has selected Mahalo's Thoughtful Banking® platform. This partnership will enable the credit union to modernize its digital banking infrastructure while enhancing member experience through advanced security features and seamless integration with its new Corelation KeyStone core system. 'Mahalo's forward-thinking platform and smooth core integration help us stay ahead of industry trends while meeting member expectations for security, accessibility, and digital engagement.' Share Police FCU recognized the need for a digital banking platform that could grow with its expanding membership while keeping pace with rising expectations around security, accessibility, and ease of use. They chose Mahalo for its strong core integration and robust suite of digital tools—built to enhance security and drive deeper member engagement. 'It's essential that as our credit union grows, we continue to advance our digital ecosystem to deliver a secure, seamless experience tailored to our members' needs,' said Tim Doyle, President and CEO of Police FCU. 'Mahalo's forward-thinking platform and smooth core integration help us stay ahead of industry trends while meeting member expectations for security, accessibility, and digital engagement.' The new platform introduces a range of intuitive features aimed at enhancing the overall member experience. Credential Assurance Technology (CAT) will safeguard member data and help prevent fraud, while integrated communication tools will provide faster, more responsive support. Mahalo's deep integration with KeyStone enables seamless access to a variety of account services and fund transfer options—empowering members with real-time functionality. In addition, Mahalo's advanced accessibility features go beyond ADA compliance—offering neurodiversity-friendly accommodations to ensure a truly inclusive digital banking experience for all Police FCU members. 'Police FCU was looking for a modern digital banking solution that could deliver strong security and meaningful improvements to the member journey,' said Denny Howell, COO of Mahalo. 'Our platform enables Police FCU to elevate its ease of use, and enhanced member support, positioning the credit union with a more engaging and secure digital banking experience. These advancements will help the credit union differentiate itself while maintaining its focus on providing exceptional member service.' About Police FCU The Police Federal Credit Union, headquartered in the Washington, D.C. metropolitan area, is a full service, not-for-profit, financial institution that has been committed to protecting the financial interests of members of the law enforcement community and serving their financial needs since 1935. Police FCU serves over 13,000 members nationwide and is well established with assets exceeding $178 million. For more information, please visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn.
Yahoo
02-04-2025
- Business
- Yahoo
XCEL Federal Credit Union Successfully Launches Mahalo's Thoughtful Banking® Platform
Credit union enhances member experience with secure, intuitive platform offering advanced financial tools TROY, Mich., April 02, 2025--(BUSINESS WIRE)--Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions, today announced that New Jersey-based XCEL Federal Credit Union (XCEL FCU) has successfully launched its Thoughtful Banking® platform. This partnership modernizes XCEL FCU's digital banking experience and expands its ability to integrate new third-party solutions, equipping its members with a secure, intuitive, feature-rich platform. XCEL FCU sought a next-generation digital banking provider in conjunction with its core provider conversion, with a goal of transforming their digital infrastructure. Mahalo's seamless integration with Corelation Keystone, commitment to ongoing innovation, and member-centric approach made it the ideal choice for their credit union. Michael Mahiya, Interim CEO and CIO of XCEL FCU, shared that the catalyst for the change was a desire to overhaul the credit union's entire digital banking infrastructure to better serve their members. "Partnering with Mahalo ensures that our members have access to an innovative and frictionless digital banking experience," Mahiya said. "Mahalo's dedication to staying ahead of industry trends and prioritizing security gives us confidence that our digital banking platform will continue to evolve with our members' needs." XCEL FCU members now have access to Mahalo's cutting-edge digital banking features, including Thoughtful Banking® neurodiversity features to support cognitively diverse members, CardHub for enhanced card management and security controls, P2P payments through Zelle®, and Credential Assurance Technology (CAT), which eliminates credential stuffing threats. These features are aligned with the credit union's long-term vision of providing a secure, user-friendly platform that supports members' financial needs. Mahalo's ability to integrate with a broad range of third-party providers without incurring additional fees positions the credit union for sustained digital growth and competitive differentiation. "XCEL FCU wanted a modern digital banking platform that empowers them to remain agile and adaptable while maintaining the highest level of security and innovation," said Denny Howell, COO of Mahalo. "Our focus is on providing credit unions with modern, secure, and flexible solutions that enhance their digital offerings. We look forward to innovating alongside XCEL FCU to ensure they deliver the best possible experience to their members." With Mahalo's flexible technology and deep understanding of credit union priorities, XCEL FCU is positioned for long-term digital growth and sustained member satisfaction. About XCEL FCU Founded in 1964 by Port Authority of NY/NJ employees, XCEL Federal Credit Union serves individuals, families and businesses in New York, New Jersey and around the country. We have always operated on the simple premise that everything we do should be in the best interests of our members. For more information on XCEL FCU, visit About Mahalo Mahalo Banking provides online and mobile banking solutions for credit unions. Based in Troy, Mich., the Mahalo platform is designed and built on superior architecture with deep integration to core processing, providing security and a robust feature set across all delivery channels for a true omni experience. Mahalo offers the industry's first and only online banking solution to fully integrate comprehensive neurodiverse functionality directly into its platform. This inclusive approach allows credit unions to support and embrace all members and accommodate their unique needs. For more information about Mahalo Banking, please visit us at follow us on Twitter or connect via LinkedIn. View source version on Contacts MEDIA CONTACT: Gabriela Fowler // Angelo D. Jones IIgabriela@ // angelo@ 678.781.7229 // 678.781.7230 Sign in to access your portfolio
