Latest news with #Trackforce
Business Wire
21-05-2025
- Business
- Business Wire
Trackforce and Scylla Partner to Connect AI Detection, Guard Dispatch & Incident Resolution
SAN DIEGO--(BUSINESS WIRE)-- Trackforce, a global leader in security workforce management software, today announced an industry-first partnership with Scylla, an AI video surveillance company, that connects AI-powered threat detection directly into security workforce workflows to give security providers a faster, smarter, and fully integrated way to identify, dispatch, resolve, and bill incidents. The security industry historically struggles with siloed systems, creating gaps between threat identification and immediate physical response. As security providers modernize their operations, this integration tackles two critical challenges: reducing the high rate of false-positive alerts that drain resources and improving situational awareness for guards responding to incidents. By filtering out non-critical events before dispatch and equipping responders with AI-verified incident details, the partnership helps security teams allocate personnel more effectively, respond faster to real threats, and enhance the safety and preparedness of guards in the field. 'This is a direct response to what our customers have been asking for,' said Byron McDuffee, CEO of Trackforce. 'With labor shortages and high false-positive rates straining security teams, this partnership gives our clients a smarter way to deploy their skilled guards more efficiently. By embedding Scylla's AI into our workflows, we're helping customers boost situational awareness, speed up response times, and streamline administrative processes like billing, reporting, and accountability.' The combined solution bridges Scylla's smart event detection capabilities with the newly launched TrackTik Command Center. Whether identifying an active shooter on a camera feed or detecting an intrusion at a critical infrastructure site via drones, verified incidents are instantly pushed into the TrackTik platform, triggering automated response protocols. This eliminates manual handoffs, reduces response times, and ensures complete visibility from detection through resolution. 'The security industry has been reactive for too long. Seeing threats but lacking the ability to respond quickly and effectively is more than an issue,' said Albert Stepanyan, founder and CEO of Scylla. 'Together with Trackforce, we're changing that dynamic by providing complete situational awareness and faster response coordination, helping security teams move from passive monitoring to proactive intervention.' By fusing detection and response, this first-of-its-kind integration provides security service providers with a full closed-loop system, reducing risks, streamlining operations, and enabling new high-margin services like remote guarding and drone response. It is especially powerful for industries like data centers, energy, critical infrastructure, commercial real estate, high-net-worth residential, and automotive dealerships, where proactive threat detection and rapid incident resolution are critical to protecting investments and maintaining business continuity. To learn more about Trackforce's operations and mission, visit About Trackforce Trackforce is dedicated to developing advanced solutions that enhance the efficiency and effectiveness of security operations worldwide. Its commitment to delivering innovative web and mobile technology solutions is unwavering, as it constantly seeks to empower security professionals and streamline their operational challenges. For additional information, please visit About Scylla At Scylla, our mission is to create the best possible AI tech for video surveillance. As a technology-first company, we are committed to leveraging our expertise to deliver unparalleled precision and reliability in our solutions. We not only prioritize safety but also develop highly precise and sensitive AI solutions for video surveillance and security at large. We believe that through innovation and technology, we can provide our clients with the tools they need to protect what matters most and improve operations of their organizations. Learn more about Scylla at
Yahoo
21-05-2025
- Business
- Yahoo
Trackforce and Scylla Partner to Connect AI Detection, Guard Dispatch & Incident Resolution
The integration connects AI-powered video threat detection with guard dispatch and incident response workflows, helping security providers act faster and operate more efficiently. SAN DIEGO, May 21, 2025--(BUSINESS WIRE)--Trackforce, a global leader in security workforce management software, today announced an industry-first partnership with Scylla, an AI video surveillance company, that connects AI-powered threat detection directly into security workforce workflows to give security providers a faster, smarter, and fully integrated way to identify, dispatch, resolve, and bill incidents. The security industry historically struggles with siloed systems, creating gaps between threat identification and immediate physical response. As security providers modernize their operations, this integration tackles two critical challenges: reducing the high rate of false-positive alerts that drain resources and improving situational awareness for guards responding to incidents. By filtering out non-critical events before dispatch and equipping responders with AI-verified incident details, the partnership helps security teams allocate personnel more effectively, respond faster to real threats, and enhance the safety and preparedness of guards in the field. "This is a direct response to what our customers have been asking for," said Byron McDuffee, CEO of Trackforce. "With labor shortages and high false-positive rates straining security teams, this partnership gives our clients a smarter way to deploy their skilled guards more efficiently. By embedding Scylla's AI into our workflows, we're helping customers boost situational awareness, speed up response times, and streamline administrative processes like billing, reporting, and accountability." The combined solution bridges Scylla's smart event detection capabilities with the newly launched TrackTik Command Center. Whether identifying an active shooter on a camera feed or detecting an intrusion at a critical infrastructure site via drones, verified incidents are instantly pushed into the TrackTik platform, triggering automated response protocols. This eliminates manual handoffs, reduces response times, and ensures complete visibility from detection through resolution. "The security industry has been reactive for too long. Seeing threats but lacking the ability to respond quickly and effectively is more than an issue," said Albert Stepanyan, founder and CEO of Scylla. "Together with Trackforce, we're changing that dynamic by providing complete situational awareness and faster response coordination, helping security teams move from passive monitoring to proactive intervention." By fusing detection and response, this first-of-its-kind integration provides security service providers with a full closed-loop system, reducing risks, streamlining operations, and enabling new high-margin services like remote guarding and drone response. It is especially powerful for industries like data centers, energy, critical infrastructure, commercial real estate, high-net-worth residential, and automotive dealerships, where proactive threat detection and rapid incident resolution are critical to protecting investments and maintaining business continuity. To learn more about Trackforce's operations and mission, visit About Trackforce Trackforce is dedicated to developing advanced solutions that enhance the efficiency and effectiveness of security operations worldwide. Its commitment to delivering innovative web and mobile technology solutions is unwavering, as it constantly seeks to empower security professionals and streamline their operational challenges. For additional information, please visit About Scylla At Scylla, our mission is to create the best possible AI tech for video surveillance. As a technology-first company, we are committed to leveraging our expertise to deliver unparalleled precision and reliability in our solutions. We not only prioritize safety but also develop highly precise and sensitive AI solutions for video surveillance and security at large. We believe that through innovation and technology, we can provide our clients with the tools they need to protect what matters most and improve operations of their organizations. Learn more about Scylla at View source version on Contacts Media Contacts Kat LonganthonyBarnum Public Shawna Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
21-05-2025
- Business
- Yahoo
Trackforce and Scylla Partner to Connect AI Detection, Guard Dispatch & Incident Resolution
The integration connects AI-powered video threat detection with guard dispatch and incident response workflows, helping security providers act faster and operate more efficiently. SAN DIEGO, May 21, 2025--(BUSINESS WIRE)--Trackforce, a global leader in security workforce management software, today announced an industry-first partnership with Scylla, an AI video surveillance company, that connects AI-powered threat detection directly into security workforce workflows to give security providers a faster, smarter, and fully integrated way to identify, dispatch, resolve, and bill incidents. The security industry historically struggles with siloed systems, creating gaps between threat identification and immediate physical response. As security providers modernize their operations, this integration tackles two critical challenges: reducing the high rate of false-positive alerts that drain resources and improving situational awareness for guards responding to incidents. By filtering out non-critical events before dispatch and equipping responders with AI-verified incident details, the partnership helps security teams allocate personnel more effectively, respond faster to real threats, and enhance the safety and preparedness of guards in the field. "This is a direct response to what our customers have been asking for," said Byron McDuffee, CEO of Trackforce. "With labor shortages and high false-positive rates straining security teams, this partnership gives our clients a smarter way to deploy their skilled guards more efficiently. By embedding Scylla's AI into our workflows, we're helping customers boost situational awareness, speed up response times, and streamline administrative processes like billing, reporting, and accountability." The combined solution bridges Scylla's smart event detection capabilities with the newly launched TrackTik Command Center. Whether identifying an active shooter on a camera feed or detecting an intrusion at a critical infrastructure site via drones, verified incidents are instantly pushed into the TrackTik platform, triggering automated response protocols. This eliminates manual handoffs, reduces response times, and ensures complete visibility from detection through resolution. "The security industry has been reactive for too long. Seeing threats but lacking the ability to respond quickly and effectively is more than an issue," said Albert Stepanyan, founder and CEO of Scylla. "Together with Trackforce, we're changing that dynamic by providing complete situational awareness and faster response coordination, helping security teams move from passive monitoring to proactive intervention." By fusing detection and response, this first-of-its-kind integration provides security service providers with a full closed-loop system, reducing risks, streamlining operations, and enabling new high-margin services like remote guarding and drone response. It is especially powerful for industries like data centers, energy, critical infrastructure, commercial real estate, high-net-worth residential, and automotive dealerships, where proactive threat detection and rapid incident resolution are critical to protecting investments and maintaining business continuity. To learn more about Trackforce's operations and mission, visit About Trackforce Trackforce is dedicated to developing advanced solutions that enhance the efficiency and effectiveness of security operations worldwide. Its commitment to delivering innovative web and mobile technology solutions is unwavering, as it constantly seeks to empower security professionals and streamline their operational challenges. For additional information, please visit About Scylla At Scylla, our mission is to create the best possible AI tech for video surveillance. As a technology-first company, we are committed to leveraging our expertise to deliver unparalleled precision and reliability in our solutions. We not only prioritize safety but also develop highly precise and sensitive AI solutions for video surveillance and security at large. We believe that through innovation and technology, we can provide our clients with the tools they need to protect what matters most and improve operations of their organizations. Learn more about Scylla at View source version on Contacts Media Contacts Kat LonganthonyBarnum Public Shawna
Yahoo
08-05-2025
- Business
- Yahoo
Trackforce Launches the TrackTik Command Center, Revolutionizing Security Operations Centers' Rapid Response Capabilities
New workspace in the TrackTik platform helps operators cut through the noise, respond to incidents faster, and adapt to the evolving demands of modern physical and remote guarding SAN DIEGO, May 08, 2025--(BUSINESS WIRE)--Trackforce, a global leader in security workforce management software, today announced the launch of the TrackTik Command Center, a next-generation dispatch and incident management solution designed to streamline security operations, accelerate incident response times, and unify team coordination across security environments. Despite heavy investment in security, where 53% of organizations annually allocate up to $5 million, many rely on manual notification processes that slow down response times during incidents. With 79% of security leaders agreeing that faster, more automated workflows are essential to reducing delays, the TrackTik Command Center delivers modernized communication, real-time coordination, and rapid dispatch capabilities security teams need to protect assets, people, and operations more effectively. "Every second counts when responding to a security incident," said James Benum, CPO of Trackforce. "As physical threats evolve and teams are stretched thin, security operations need better tools that enable swift and strategic responses. The TrackTik Command Center is purpose-built to help operators with the visibility and structure they need to manage incidents confidently, no matter how complex the environment." Operators today face fragmented systems, limited patrol visibility, and inconsistent procedures that hinder effective response. The TrackTik Command Center replaces these disjointed workflows with a centralized, real-time interface that unifies alerts, patrol tracking, response protocols, and integrated vendor management. This enables security operations to easily leverage a network of subcontractors to deliver consistent, high-quality service. Key features include: One-Window View: Consolidates scattered information into a single workspace for tracking incidents, patrol locations, and dispatching security personnel. Standardized Response Procedures: Provides clear, structured call-to-action protocols, ensuring consistent incident management across all team members. Map and Dispatch Monitoring: Enables instant identification and dispatch of the nearest patrol officers, reducing response times and enhancing situational awareness. Scalable Integration: Offers a robust open API to enable deep integration with intelligent camera systems, AI-driven threat detection solutions, remote guarding technologies, and other security infrastructures. Vendor Management: Facilitates controlled access for contracted security operators, ensuring consistent policy implementation and data access. As the security industry increasingly shifts toward hybrid models that blend physical and remote guarding, the TrackTik Command Center provides a foundation that supports current operational needs while enabling future innovation. Its scalable design supports automation, integrates with emerging technologies, strengthens compliance, and clarifies mission-critical tasks. Whether responding to building alarms, tracking missed shifts, or dispatching based on AI-detected threats, the TrackTik Command Center ensures that teams can act decisively, backed by speed, structure, and complete oversight. For more information about Trackforce and the TrackTik Command Center, visit About Trackforce Trackforce is dedicated to developing advanced solutions that enhance the efficiency and effectiveness of security operations worldwide. Its commitment to delivering innovative web and mobile technology solutions is unwavering, as it constantly seeks to empower security professionals and streamline their operational challenges. For additional information, please visit View source version on Contacts Media Contacts Kat LonganthonyBarnum Public Shawna Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
08-05-2025
- Business
- Business Wire
Trackforce Launches the TrackTik Command Center, Revolutionizing Security Operations Centers' Rapid Response Capabilities
SAN DIEGO--(BUSINESS WIRE)-- Trackforce, a global leader in security workforce management software, today announced the launch of the TrackTik Command Center, a next-generation dispatch and incident management solution designed to streamline security operations, accelerate incident response times, and unify team coordination across security environments. Despite heavy investment in security, where 53% of organizations annually allocate up to $5 million, many rely on manual notification processes that slow down response times during incidents. With 79% of security leaders agreeing that faster, more automated workflows are essential to reducing delays, the TrackTik Command Center delivers modernized communication, real-time coordination, and rapid dispatch capabilities security teams need to protect assets, people, and operations more effectively. 'Every second counts when responding to a security incident,' said James Benum, CPO of Trackforce. 'As physical threats evolve and teams are stretched thin, security operations need better tools that enable swift and strategic responses. The TrackTik Command Center is purpose-built to help operators with the visibility and structure they need to manage incidents confidently, no matter how complex the environment.' Operators today face fragmented systems, limited patrol visibility, and inconsistent procedures that hinder effective response. The TrackTik Command Center replaces these disjointed workflows with a centralized, real-time interface that unifies alerts, patrol tracking, response protocols, and integrated vendor management. This enables security operations to easily leverage a network of subcontractors to deliver consistent, high-quality service. Key features include: One-Window View: Consolidates scattered information into a single workspace for tracking incidents, patrol locations, and dispatching security personnel. Standardized Response Procedures: Provides clear, structured call-to-action protocols, ensuring consistent incident management across all team members. Map and Dispatch Monitoring: Enables instant identification and dispatch of the nearest patrol officers, reducing response times and enhancing situational awareness. Scalable Integration: Offers a robust open API to enable deep integration with intelligent camera systems, AI-driven threat detection solutions, remote guarding technologies, and other security infrastructures. Vendor Management: Facilitates controlled access for contracted security operators, ensuring consistent policy implementation and data access. As the security industry increasingly shifts toward hybrid models that blend physical and remote guarding, the TrackTik Command Center provides a foundation that supports current operational needs while enabling future innovation. Its scalable design supports automation, integrates with emerging technologies, strengthens compliance, and clarifies mission-critical tasks. Whether responding to building alarms, tracking missed shifts, or dispatching based on AI-detected threats, the TrackTik Command Center ensures that teams can act decisively, backed by speed, structure, and complete oversight. For more information about Trackforce and the TrackTik Command Center, visit Trackforce is dedicated to developing advanced solutions that enhance the efficiency and effectiveness of security operations worldwide. Its commitment to delivering innovative web and mobile technology solutions is unwavering, as it constantly seeks to empower security professionals and streamline their operational challenges. For additional information, please visit
